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Summary of reviewsThe niu Amity in Potsdam enjoys high praise for its excellent location, making it a preferred choice for travelers wishing to explore both Potsdam and nearby Berlin. Situated directly opposite the main train station, it offers superb connectivity with trams, buses and regional trains, enabling effortless access to the city center, the old town and popular attractions like the Barberini Museum and Park Sanssouci. Despite the bustling surroundings, many guests appreciate the effective soundproofing, modern furnishings and cleanliness, providing a comfortable base for city breaks or longer stays.
The breakfast experience at the niu Amity garners mixed reviews. Many guests commend the varied and balanced selection with highlights including fresh, tasty options and a chic, spacious breakfast room. The friendly service and prompt replenishing of items are frequently praised. However, there are some mentions of limited vegetarian and vegan options organizational challenges and occasional overcrowding. Despite this, the breakfast generally leaves a positive impression with its hearty and plentiful offerings.
Dinner options at the hotel are limited, as there is no in-house restaurant or operational kitchen in the evening. This lack of dining facilities can be inconvenient, though the surrounding area does offer various restaurant choices. The bar's frequent closures and slow service further detract from the dining experience. However, the hotel provides a voucher for bar services if guests opt out of daily room cleaning, adding a considerate touch.
Guest reviews highlight the rooms' cleanliness, modern design and comfort with the spaciousness, soundproof windows and comfortable beds often noted. The colorful decor and practical amenities contribute to a positive experience, although some guests feel the rooms could be better lit and there are occasional reports of maintenance issues and insufficient storage.
The hotel receives high marks for cleanliness with guests frequently describing it as immaculate and well-maintained. The modern design and chic décor of both the rooms and the hotel overall add to the contemporary ambiance. While housekeeping services occasionally show inconsistencies, the overall sentiment is that the niu Amity provides a fresh and inviting environment.
Staff at the niu Amity are generally seen as friendly, attentive and helpful with the reception and cleaning teams often highlighted for their hospitality. However, some reviews note that the staff can appear overwhelmed during peak times, highlighting a need for better training and coordination.
Wi-Fi at the niu Amity is a significant area for improvement. While some guests report good performance, many others experience slow speeds, frequent disconnections and poor reception, leading to widespread dissatisfaction.
The hotel's parking options include an underground garage, appreciated for its convenience and security despite high fees and occasional overbooking. Free outdoor parking is available but limited, offering a mixed experience overall.
The niu Amity is family-friendly, offering a relaxed atmosphere and practical amenities. Though lacking specific family rooms, the hotel provides ample space and entertainment options for children, making it a good choice for family stays. Some noise from youth groups and school classes is noted, but the overall experience remains positive.
Beds at the niu Amity are highly praised for their comfort and quality, contributing to a restful night's sleep. Minor complaints about firmness and bed arrangement do exist but do not overshadow the largely positive feedback.
The hotel also offers good accessibility for guests with disabilities, featuring wheelchair-accessible facilities and spacious bathrooms with barrier-free showers, ensuring a comfortable stay for all guests.
In summary, the niu Amity stands out for its prime location, comfortable rooms, cleanliness and friendly staff, making it an appealing choice for both business and leisure travelers. However, improvements in Wi-Fi connectivity, dining options and staff training could further enhance the guest experience. Show more
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Family Friendly Hotel
This hotel offers free breakfast for kids under 12, making it a convenient option for families. It also has bike stands with charging stations.
Hotel with Parking
The hotel offers reserved parking spaces in a nearby garage, providing convenience for guests. Self-parking is available for a daily rate of €15.00.
3-Star Hotel
This hotel is near Potsdam Central Station and provides concierge services, a shared lounge, and a bar. It is centrally located and close to public transportation.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Accessible Hotel
Room Types
Premium Queen RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a seating area, a safe deposit box as well as a quiet street view. The unit has 1 bed.
Standard Queen RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a seating area, a safe deposit box as well as a quiet street view. The unit offers 1 bed.
Standard Queen Room - Disability AccessOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This wheelchair accessible double room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.
Standard RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a seating area, a safe deposit box as well as a quiet street view.
Premium Queen Room with KitchenetteOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a safe deposit box, parquet floors as well as a quiet street view. The unit has 1 bed.
Guest Reviews
Location
The hotel niu Amity boasts an enviable location in Potsdam, making it an ideal choice for travelers aiming to explore both the city and nearby Berlin. Positioned directly opposite the main train station, the hotel offers superb connectivity with public transportation, including trams, buses and regional trains. This central positioning means guests can effortlessly reach the city center, the old town and noteworthy attractions such as the Barberini Museum and Park Sanssouci, often by walking.
Visitors frequently praise the hotel's proximity to key transport links, noting the ease of reaching Potsdam’s historical and cultural sites as well as making day trips to Berlin. Despite its bustling surroundings, many reviewers highlight its surprisingly tranquil rooms, thanks to effective soundproofing. The modern furnishings and cleanliness of the establishment are frequently mentioned, setting a comfortable base for either a short city break or a longer stay.
Whether for business or leisure, the central location of niu Amity provides a convenient and practical hub for exploring the vibrant cityscape, making it a favored choice among travelers.
Breakfast
The breakfast experience at the niu Amity hotel offers a blend of positive and less favorable aspects, based on guest reviews. On the brighter side, many visitors praised the breakfast for its excellent, varied and balanced selection. Recurring highlights include fresh and tasty offerings, well-presented dishes and options that cater to diverse dietary preferences, including gluten-free bread as a standard feature. Guests frequently mentioned the rich assortment and plentiful supply, emphasizing the abundance of choices like bread, sausages, cheese and fresh fruit.
The breakfast room itself is often described as chic and spacious with a harmonious atmosphere and modern design, although some found it to be too small and crowded, particularly on weekends. Guests appreciated the friendly service and the prompt replenishing of items, which ensured a pleasant dining experience for many.
However, some reviews indicate areas for improvement. A number of guests felt that the breakfast could be more varied and highlighted issues such as meager or limited selections, particularly for vegetarian and vegan options. Additionally, there were mentions of organizational challenges with frequent long waiting lines and items like sausages, cheese and jam often running out. The breakfast service occasionally appeared overwhelmed, leading to a less satisfactory experience for some guests.
Despite these drawbacks, the niu Amity manages to leave a generally positive impression with its breakfast offerings, making it a somewhat reliable choice for those seeking a hearty and plentiful morning meal.
Dinner
The dinner experience at 'the niu Amity' leaves much to be desired with numerous shortcomings in food services. The hotel lacks an in-house restaurant and there is no kitchen operational in the evening, limiting dining options significantly. Guests often find themselves without the possibility to eat on-site, apart from occasional convenience foods like frozen pizza made by bar staff, creating an inconvenience for those arriving late.
The bar, which could have been a focal point for evening relaxation, frequently remains closed due to staff shortages. When it is open, the service is often slow and inconsistent and guests sometimes need to serve themselves from a fridge, albeit at higher prices. The relaxed atmosphere at the bar is overshadowed by the lack of staff and frequent closures, particularly disappointing for guests seeking a nightcap.
Despite these setbacks, the area surrounding the hotel offers alternatives. Guests can find a selection of restaurants just across the river and numerous food shops near the station. This makes it possible to enjoy a nice dinner out, compensating somewhat for the limited on-site dining options at the hotel. Additionally, the hotel offers a voucher for bar services if guests opt out of daily room cleaning, which is a thoughtful touch in its otherwise underwhelming food and beverage climate.
Rooms
Guest reviews of 'the niu Amity' highlight a variety of experiences regarding the hotel rooms. Many guests appreciated the cleanliness, modern design and comfort of the rooms. Positive mentions frequently include spaciousness, soundproof windows and comfortable beds. The rooms' colorful and functional decor was well-received, along with practical amenities like large bathrooms and air conditioning that operates quietly.
However, some guests felt the rooms were inadequately lit and overly dark due to small windows and dark wallpaper. There were consistent complaints about the lack of storage options, such as wardrobes with only limited shelving and coat racks provided. Maintenance issues were also noted, including broken mirrors, torn curtains and insufficient cleaning services during stays.
The rooms generally offer a cozy and comfortable experience, especially for short visits. Despite minor drawbacks, the modern fittings and appealing design make them sound choices. Additionally, the central location near train stations adds to the convenience for guests exploring the city.
Beds
The beds at the niu Amity have received overwhelmingly positive feedback from guests. Many reviews highlight the comfort and quality of the beds with phrases such as "very comfortable," "great beds," and "comfortable beds" frequently mentioned. The bedding is also praised, described as "high quality" and "super warm." Guests appreciated that the beds were "large" and the "mattresses very good," contributing to a restful night's sleep. However, there are a few concerns, such as instances of "hard beds," "mattresses too firm," and issues with single beds being pushed together rather than a single large bed. Despite these minor setbacks, the overall consensus is that the beds are a key highlight of the hotel experience, providing a comfortable and cozy stay.
Cleanliness
The niu Amity receives high praise for its exceptional cleanliness, resonating with many guests who found the hotel to be immaculate and well-maintained. Frequent comments highlight that the rooms are consistently very clean, modernly furnished and comfortable. Guests appreciate the spacious and soundproof rooms, which contribute to a pleasant stay. The modern design and chic décor of both the rooms and the hotel overall add to the contemporary ambiance.
Several reviews specifically noted that everything, from the foyer to the rooms, was super clean and tidy. The bathrooms, although they showed minor cleanliness issues in a few instances, were generally well-received for their spaciousness and modern fixtures. Housekeeping services were sometimes flagged for inconsistencies; some guests experienced missed cleanings or inadequate attention to detail, particularly under environmental initiatives. Nevertheless, the facility’s cleanliness was largely deemed sufficient and satisfactory.
The hotel's modern touches and well-kept areas create a fresh and inviting environment for travelers. Practicality and functionality are other merits often mentioned, reflecting the hotel’s commitment to providing a comfortable and clean experience. Although there were occasional lapses in the cleaning schedule, the overall sentiment portrays the niu Amity as a very clean hotel with a modern edge that meets the expectations of most guests.
Staff
Reviews of the staff at 'the niu Amity' paint a varied picture. On the positive side, many guests consistently describe the staff as friendly, attentive and helpful. There are frequent mentions of very friendly, polite and accommodating service with the reception and cleaning teams often highlighted for their hospitality. The staff's efforts and eagerness to assist, combined with a professional approach, have generally been appreciated, adding a pleasant dimension to the guest experience.
However, not all feedback is glowing. Several reviews indicate that the staff can sometimes appear overwhelmed and inexperienced, particularly during peak times such as check-in and breakfast. Issues like long waiting times, slow service and a lack of coordination were noted. Communication barriers also surfaced with some staff lacking proficiency in German or English. Instances of rudeness and unprofessional behavior were mentioned, though less frequently.
Overall, while the majority found the staff's friendliness and effort commendable, there were notable critiques regarding their training, language skills and handling of busy periods. This suggests that while the intention and attitude of the staff are strong assets, there is room for improvement in operational efficiency and training to enhance the guest experience further.
Wi-Fi
The reviews for the Wi-Fi at the niu Amity suggest a stark contrast between user experiences. On the positive side, some guests noted that the free Wi-Fi works excellently throughout the hotel and even mentioned good reception in certain areas. However, these positive mentions are overshadowed by a multitude of complaints highlighting serious connectivity issues.
Multiple reviewers pointed out that the Wi-Fi is very slow with frequent disconnections, making it unreliable for even basic internet tasks. Specific issues such as poor reception, unencypted connections and extremely low speeds were commonly cited. In some cases, Wi-Fi was either entirely unavailable in certain rooms or only functional for brief periods, often requiring guests to move to specific areas to get a signal.
Guests also reported difficulties with video calls and streaming services due to subpar internet speeds with some describing the Wi-Fi as catastrophic and chaotic. A few even noted that the Wi-Fi infrastructure felt outdated for such a modern hotel, suggesting a need for significant improvement.
In summary, while there are sporadic mentions of good Wi-Fi performance, the overall sentiment leans heavily toward dissatisfaction, highlighting a critical area for improvement at the niu Amity.
Parking
The niu Amity offers several parking options for guests, primarily featuring an underground parking garage. This spacious facility, directly beneath the hotel, is highly convenient and well-lit, providing ease of access for travelers. It supports a mix of vehicles, including motorcycles and bicycles, bolstering its versatility. Despite some positive experiences, guests frequently mention the parking fees, which are considered steep at 15 Euros per day.
While the garage is generally large and practical, it is sometimes overbooked and locating the entrance can be challenging. Additionally, there are no charging options for electric vehicles, which is a downside for eco-conscious travelers. Guests appreciate the ample space and the sense of security provided by the underground setup, but caution that the high costs and occasional overbooking can diminish the overall convenience.
For those seeking more affordable or free alternatives, some guests mention free outdoor parking options behind the building, though these spaces are limited and not always available. Overall, the parking situation at the niu Amity remains a mixed experience, balancing between convenience and cost.
Family
The niu Amity stands out as a hotel that effortlessly caters to families, offering a seamless experience with its child-friendly ethos and uncomplicated handling of formalities. Families will appreciate the location, ideal for both short trips and holidays with easy access to public transport and popular sightseeing spots like Potsdam and Berlin. While the hotel may not have designated family rooms, guests still find it comfortable and spacious enough for family stays.
The hotel's atmosphere is relaxed and welcoming for families, providing ample space and practical amenities. Children are kept entertained with perks such as foosball in the foyer, a box of travel games and even a book corner. Breakfast includes options that children particularly enjoy, like pancakes, although there isn't a special breakfast price for them.
Despite a few drawbacks, such as the lack of specific family amenities and occasional noise from youth groups and school classes, the hotel manages to provide an overall positive family experience. The rooms, although not luxurious or filled with creature comforts, are large and suitable for short stays. Additionally, the staff is notably friendly and accommodating, especially towards children.
Overall, the niu Amity is a practical choice for families seeking a convenient, no-fuss hotel experience in a central and accessible location.
Accessible
The niu Amity presents a favorable option for guests with disabilities, featuring various accessibility enhancements and a convenient location. The hotel is designed to be wheelchair accessible with a ramp in the entrance hall and a stepless entry, ensuring easy movement within the premises. Guests appreciated the spacious and accessible bathrooms, equipped with wall-mounted handrails and barrier-free showers. The rooms are constructed and equipped with the needs of differently-abled people in mind, alongside considerations for the elderly and light sleepers with features like good sound insulation.
Public transportation is easily accessible from the hotel with tram, bus and train stations positioned conveniently nearby, making it optimal for sightseeing around Potsdam and Berlin. The central location means that many attractions are within manageable walking distances and the proximity to Potsdam's main train station further enhances its appeal.
Although issues such as an occasionally out-of-order elevator and the need for potentially long walking distances to some rooms were noted, these did not overshadow the overall accessibility merits of the hotel. The staff's considerate approach towards accessibility needs added to the positive experiences. Additionally, the hotel's facilities like the underground garage feature clear signposting, further adding to the ease of navigation.
Overall, the niu Amity offers a commendable blend of thoughtful accessibility features and a prime location, making it a viable choice for travelers with mobility concerns.
Dog Friendly
The niu Amity stands out for its pet-friendly approach, making it an ideal choice for travelers with furry companions. Guests frequently mention it as the best place to accommodate pets, appreciating the hotel's welcoming attitude towards dogs. Small dogs are especially well-catered for and allowed for a minor fee, ensuring that even canine companions feel at home. The hotel's location near the city center and its proximity to the main train station add to the convenience, making it easily accessible for those traveling with pets.
While the property is generally well-maintained and dog-friendly, there have been a few mentions of areas where improvements could be made, such as providing a bed for the dog despite the additional surcharge. Nonetheless, the surrounding area is favorable for pets, offering a comfortable environment. With no significant barriers preventing pets from roaming freely, the overall atmosphere remains relaxed and accommodating for both pets and their owners. Child-friendly amenities further enhance the family-friendly atmosphere, making it a versatile choice for all travelers.
No, Holiday Inn - the niu, Amity Potsdam by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn - the niu, Amity Potsdam by IHG.
Yes, Holiday Inn - the niu, Amity Potsdam by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn - the niu, Amity Potsdam by IHG.
No, Holiday Inn - the niu, Amity Potsdam by IHG doesn't have a gym.