Renaissance Portsmouth-Norfolk Waterfront Hotel
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Summary of reviewsThe Renaissance Portsmouth-Norfolk Waterfront Hotel receives glowing praise for its exceptional location, offering stunning views of the Elizabeth River and easy access to the vibrant areas of Norfolk and Portsmouth. Guests appreciate its proximity to local attractions, events, and the Atlantic Bank Pavilion, with the added charm of ferry services enhancing the nautical experience. The hotel's beautifully renovated property, complete with fire pits and serene surroundings, further complements its unique and desirable setting.
Guests consistently commend the hotel's breakfast experience, noting delicious offerings and exemplary service. While there are occasional suggestions for improvement, the breakfast service remains widely appreciated, with guests often lauding it as one of the best they have encountered in a hotel setting.
Positive reviews extend to the accommodations, with the rooms being described as clean, spacious, and stylish. Many guests praise the exceptional river views, which add a serene touch to stays, alongside comfortable and well-maintained furnishings. The attention to detail in room amenities, coupled with the quiet environment, underpin the hotel’s appeal as a relaxing retreat.
Cleanliness is another strong point, with numerous guests highlighting spotless rooms and well-maintained facilities. The professional and friendly staff enhance the overall experience, with specific mentions of their efficiency and willingness to go above and beyond for guests, contributing to a warm and welcoming atmosphere.
While the pool area occasionally faces closures due to renovations, it remains a positive aspect for families, offering a clean and appealing space. Parking is convenient, although the initial learning curve with arrangements is noted. Friendly staff often mitigate any inconveniences, ensuring guest satisfaction.
The beds at the Renaissance Portsmouth-Norfolk Waterfront Hotel receive particular acclaim for their comfort, contributing to restful and pleasant stays. Though opinions on pillows vary, the overall consensus is that the beds are superlatively comfortable.
In summary, the Renaissance Portsmouth-Norfolk Waterfront Hotel stands out for its prime location, excellent accommodations, and outstanding service, making it an ideal choice for travelers seeking convenience, relaxation, and an exemplary hotel experience.
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Guests consistently commend the hotel's breakfast experience, noting delicious offerings and exemplary service. While there are occasional suggestions for improvement, the breakfast service remains widely appreciated, with guests often lauding it as one of the best they have encountered in a hotel setting.
Positive reviews extend to the accommodations, with the rooms being described as clean, spacious, and stylish. Many guests praise the exceptional river views, which add a serene touch to stays, alongside comfortable and well-maintained furnishings. The attention to detail in room amenities, coupled with the quiet environment, underpin the hotel’s appeal as a relaxing retreat.
Cleanliness is another strong point, with numerous guests highlighting spotless rooms and well-maintained facilities. The professional and friendly staff enhance the overall experience, with specific mentions of their efficiency and willingness to go above and beyond for guests, contributing to a warm and welcoming atmosphere.
While the pool area occasionally faces closures due to renovations, it remains a positive aspect for families, offering a clean and appealing space. Parking is convenient, although the initial learning curve with arrangements is noted. Friendly staff often mitigate any inconveniences, ensuring guest satisfaction.
The beds at the Renaissance Portsmouth-Norfolk Waterfront Hotel receive particular acclaim for their comfort, contributing to restful and pleasant stays. Though opinions on pillows vary, the overall consensus is that the beds are superlatively comfortable.
In summary, the Renaissance Portsmouth-Norfolk Waterfront Hotel stands out for its prime location, excellent accommodations, and outstanding service, making it an ideal choice for travelers seeking convenience, relaxation, and an exemplary hotel experience.
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Nestled along the picturesque waterfront, the Renaissance Portsmouth-Norfolk Waterfront Hotel boasts an enviable location with stunning views of the Elizabeth River. Guests rave about its prime position, which offers easy access to downtown Norfolk and Portsmouth, making it ideal for exploring area attractions and activities. Whether attending events like the Norfolk Jazz Festival or enjoying the bustling nightlife and eateries nearby, the hotel serves as a convenient and accessible base. The surrounding canals and harbor provide a serene backdrop, with many guests appreciating the proximity to the water and Atlantic Bank Pavilion.
The beautifully renovated property features fire pits on the patio, allowing guests to unwind while taking in the mesmerizing water views. A nearby ferry service enhances the experience, offering a unique way to explore the nautical charm of Norfolk Waterside restaurants and museums. Rooms with river views are particularly praised for their breathtaking vistas, with many guests highlighting the incredible sights of downtown Norfolk or the vibrant industrial waterfront.
The hotel's clean and updated guest rooms, alongside its friendly and professional staff, contribute to a welcoming atmosphere. As a large, gorgeous building, it offers a family-friendly environment with walkable areas and excellent access to entertainment. Overall, the Renaissance Portsmouth-Norfolk Waterfront Hotel provides a compelling mix of location, views, and comfortable accommodations, making it a standout choice for travelers seeking both relaxation and convenience.
The breakfast experience at the Renaissance Portsmouth-Norfolk Waterfront Hotel generally impresses guests, who describe it as great and excellent. Many travelers appreciate the breakfast buffet, noting its delicious offerings, and some even call it the best hotel breakfast they've ever had. The service is frequently praised, with special mentions of the amazing servers and breakfast manager who add to the positive experience. While there are some calls for improvement, particularly around buffet selection and pricing, the breakfast area itself is regarded as nice. The hotel occasionally provides complimentary breakfast or extended breakfast vouchers, which guests find beneficial. Despite some criticisms about the dated restaurant ambiance and limited menu, the overall impression of the breakfast service remains positive.
The Renaissance Portsmouth-Norfolk Waterfront Hotel is consistently praised for its exceptional rooms and stunning views. Guests frequently mention how clean and comfortable the rooms are, often noting their spaciousness and modern updates. The hotel offers enviable waterfront vistas, with many visitors highlighting the spectacular views of the river and ships, adding a serene touch to their stay. The rooms are described as not only clean but also stylish and well-maintained, contributing to a peaceful and restful environment. The beds receive particular acclaim for comfort, with some guests likening the experience to sleeping on a cloud.
Guests appreciate the attention to detail in room furnishings and amenities, feeling that their expectations were exceeded by the real-life appearance compared to online photos. Although a few mentioned minor issues such as room temperatures or renovation disruptions, the overall impression remains highly positive. The hotel's location and quiet environment are additional benefits, making it a great choice for both relaxation and convenience.
At the Renaissance Portsmouth-Norfolk Waterfront Hotel, guests frequently express positive sentiments about the bed comfort, highlighting it as one of the hotel's standout features. Many reviews mention that the beds are very comfortable, with some guests describing them as superlatively comfortable. The nice, tight bedding with no wrinkles adds to the overall comfort, ensuring a good night's sleep.
However, opinions on the pillows tend to vary, with several guests finding them too soft for their liking, sometimes impacting the overall sleep experience. Despite this, a few guests noted that these pillow preferences are subjective. While occasionally there might be comments about beds being slightly squeaky or mattresses feeling worn out, the prevailing opinion remains that the beds offer an excellent level of comfort with comfy sheets, making for restful and pleasant stays.
The Renaissance Portsmouth-Norfolk Waterfront Hotel receives varied feedback regarding its cleanliness, but there's a strong positive consensus highlighting its appeal. Numerous guests commend the hotel for its exceptional cleanliness, emphasizing spotless rooms, clean bathrooms, and well-maintained facilities. Many visitors appreciate the beautifully decorated interiors and find the overall property to be well-managed. Guests often mention the serene and beautiful views offered by the rooms, which further enhance their stay.
The staff consistently receive praise for their professionalism, with some visitors describing interactions as friendly and helpful. Additionally, the hotel is frequently described as clean and comfortable, with beds and rooms meeting high standards of tidiness. Despite occasional issues reported with certain amenities or areas, the hotel's cleanliness and decoration contribute to an overwhelmingly positive experience for many guests.
The Renaissance Portsmouth-Norfolk Waterfront Hotel is renowned for its exceptional staff service, contributing significantly to the positive experiences of its guests. The general sentiment highlights a warm, friendly atmosphere created by the staff, who are consistently approachable and professional. The front desk team frequently receives commendations for their efficiency and knowledge, ensuring speedy resolutions to guest inquiries and requests. Furthermore, dining staff, including the restaurant and bar personnel, enhances the stay with their accommodating and hospitable demeanor, even during late hours. Several guests specifically recall outstanding interactions with individuals like Ashlee and Dominic, whose friendliness and helpfulness left a lasting impression. Despite a few isolated incidents of less than satisfactory service, the overwhelming majority of reviews praise the staff for their courtesy, efficiency, and willingness to assist, fostering a welcoming environment that enhances the overall hotel experience immensely.
The Renaissance Portsmouth-Norfolk Waterfront Hotel features a pool area that has attracted positive feedback from some guests, who describe it as great and very nice. Families have appreciated the clean and appealing space, with children particularly enjoying the experience. However, it's worth noting that recent renovations have occasionally led to temporary closures, and some facilities like the hot tub have not always been operational. While the pool area did not meet the expectations of some visitors who expected it to be larger or more modern, the overall setting, featuring a water view, remains a compelling reason for choosing this lakefront hotel.
The Renaissance Portsmouth-Norfolk Waterfront Hotel offers convenient parking on the premises, providing guests with easy access to their vehicles. Some visitors found the parking situation to be very good, appreciating the straightforward process once familiar with it. While the parking garage is available for a fee of $10 per day, the hotel has been accommodating in certain situations, with the front desk occasionally waiving these fees when there have been inconveniences. Despite some challenges, such as a longer walk from the parking deck to the elevator and initial confusion about the parking arrangements, the nearby ferry offers a delightful and enjoyable way to travel to Norfolk, enhancing the overall experience.
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Location
The beautifully renovated property features fire pits on the patio, allowing guests to unwind while taking in the mesmerizing water views. A nearby ferry service enhances the experience, offering a unique way to explore the nautical charm of Norfolk Waterside restaurants and museums. Rooms with river views are particularly praised for their breathtaking vistas, with many guests highlighting the incredible sights of downtown Norfolk or the vibrant industrial waterfront.
The hotel's clean and updated guest rooms, alongside its friendly and professional staff, contribute to a welcoming atmosphere. As a large, gorgeous building, it offers a family-friendly environment with walkable areas and excellent access to entertainment. Overall, the Renaissance Portsmouth-Norfolk Waterfront Hotel provides a compelling mix of location, views, and comfortable accommodations, making it a standout choice for travelers seeking both relaxation and convenience.
Breakfast
Rooms
Guests appreciate the attention to detail in room furnishings and amenities, feeling that their expectations were exceeded by the real-life appearance compared to online photos. Although a few mentioned minor issues such as room temperatures or renovation disruptions, the overall impression remains highly positive. The hotel's location and quiet environment are additional benefits, making it a great choice for both relaxation and convenience.
Beds
However, opinions on the pillows tend to vary, with several guests finding them too soft for their liking, sometimes impacting the overall sleep experience. Despite this, a few guests noted that these pillow preferences are subjective. While occasionally there might be comments about beds being slightly squeaky or mattresses feeling worn out, the prevailing opinion remains that the beds offer an excellent level of comfort with comfy sheets, making for restful and pleasant stays.
Cleanliness
The staff consistently receive praise for their professionalism, with some visitors describing interactions as friendly and helpful. Additionally, the hotel is frequently described as clean and comfortable, with beds and rooms meeting high standards of tidiness. Despite occasional issues reported with certain amenities or areas, the hotel's cleanliness and decoration contribute to an overwhelmingly positive experience for many guests.
Staff
Pool
Parking
Yes, Renaissance Portsmouth-Norfolk Waterfront Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Renaissance Portsmouth-Norfolk Waterfront Hotel.
No, Renaissance Portsmouth-Norfolk Waterfront Hotel doesn't allow dogs.
Yes, parking facilities are available at Renaissance Portsmouth-Norfolk Waterfront Hotel.
Yes, Renaissance Portsmouth-Norfolk Waterfront Hotel has a gym.
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