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Cristallo Park Hotel

Portovenere , Via Giuseppe Garibaldi 220 (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCristallo Park Hotel is renowned for its spectacular location, perched on a hill offering panoramic views of the sea and surrounding areas. Guests frequently commend the hotel's proximity to the center of Portovenere and the Gulf of Portovenere, as well as its accessibility via a convenient bus stop, making it an ideal spot for those seeking both tranquility and picturesque scenery. The modern design of the hotel blends well with its natural surroundings, enhancing the overall guest experience.

The breakfast experience receives mixed reviews. Many guests appreciate the fresh and diverse selection with a lovely sea view enriching their dining moments. However, some feel the options could be more varied and issues such as slow coffee service and cold food have been mentioned. Despite these critiques, the breakfast remains a highlight for many visitors.

Dinner at the hotel's restaurant is generally well-regarded with praises for tasty and high-quality meals. The food selection, particularly during aperitifs, garners positive feedback though some guests express concerns over high prices and occasional disappointments.

The rooms at Cristallo Park Hotel contribute significantly to positive reviews. Spacious, bright accommodations equipped with modern amenities and offering stunning sea views are frequently praised. Cleanliness and comfort rank high among guest feedback, although a few point out minor issues like noise from neighboring rooms or inadequate heating. The overall decor and room design receive commendable mentions.

Cleanliness throughout the hotel is a consistent strong point, especially in guest rooms, though there are occasional comments about the need for better maintenance in outdoor areas and at the pool. The pool itself receives mixed feedback; guests note its small size and limited amenities such as sun loungers and towels. Some also mention cleanliness issues and operational inconveniences.

The hotel staff receive high accolades for their exceptional service. Descriptions such as friendly, professional and attentive are common. Specific staff members are often highlighted for their outstanding service, contributing greatly to the hotel's positive reputation.

Guests commend the beds for comfort, particularly appreciating features like the ability to watch sunrises from their rooms. This aligns well with the hotel's goal of providing a relaxing getaway.

However, some aspects fall short of the four-star expectations with criticisms focused on limited breakfast variety, basic amenities and occasional service quality issues. These have created a perception among some guests that the hotel may not fully meet the standard advertised by its four-star rating.

Despite these critiques, Cristallo Park Hotel remains a recommended destination, especially for those looking to enjoy beautiful views, modern accommodations and exceptional staff service. The combination of these elements ensures a generally positive experience for its visitors.
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Hotel near The Beach

While slightly further from the main beach area, its proximity to Sporting Beach and private beach access makes it a viable option. It also offers amenities like a seasonal outdoor pool and bicycle rentals.

Dog Friendly Hotel

This hotel is pet-friendly and provides a comfortable environment. It offers essential amenities for guests traveling with pets. The location is convenient.

Hotel with Parking

This hotel offers free private parking directly on-site, and a reservation is not needed. This provides guests with a hassle-free and convenient parking solution.

Hotel for Adults Only

Cristallo Park Hotel is tagged as suitable for adults only. It is situated in Portovenere, known for its tranquility. The hotel offers comfortable accommodations with a focus on adult relaxation.

4-Star Hotel

This hotel offers comfortable accommodations and is well-equipped with essential amenities for a pleasant stay. Its location provides convenient access to explore Portovenere.

Hotel with Outdoor Pool

The hotel has a seasonal outdoor swimming pool. It also features a restaurant.

Luxury Hotel

Hotel for Honeymoon

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Small Hotel

Room Types

Deluxe Double Room with Balcony and Sea View The double room offers air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a shower.

Junior Suite with Balcony and Sea View The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. Featuring a terrace with sea views, this suite also offers a minibar and a flat-screen TV. The unit offers 1 bed.

Double Room with Balcony Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe as well as an inner courtyard view. The unit has 1 bed.

Double Room with Sea View The double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Economy Double Room The double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.

Junior Suite with Private Pool The private pool is the special feature of this suite. This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 1 bed.

Deluxe Suite with Sea View Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. Boasting a terrace with sea views, this suite also offers soundproof walls and a flat-screen TV. The unit offers 1 bed.

Standard Double Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.

About Cristallo Park Hotel

License: IT011022A14S4GDYKF

Guest Reviews

Location

The Cristallo Park Hotel enjoys an enviable and strategic location, providing guests with stunning views of the sea and surrounding areas. Perched on a hill, the hotel offers a breathtaking and panoramic perspective, making it a prime spot for picturesque scenery. Many reviews highlight the convenience of its position, being a short drive or a pleasant 10-15 minute walk from the center of Portovenere. Guests frequently mention the beauty and tranquility of the location, appreciating the quiet area with unobstructed views of the Gulf of Portovenere and the harbor.

The location is also praised for its accessibility with parking included and a bus stop right outside the hotel, providing regular service to Portovenere. The setting is described as an extraordinary and enchanting place, ideal for those seeking a romantic or magical retreat. However, the hilltop position means that accessing the town may involve a steep walk and reaching the beach requires navigating a significant number of stairs or a longer route by road.

The hotel's modern and bright structure complements its natural surroundings, enhancing the overall guest experience. Visitors consistently note the combination of the great location, beautiful views and the modern design of the hotel as standout features. Whether guests aim to explore the nearby Portofino or simply enjoy the serene environment, Cristallo Park Hotel's exceptional location and fantastic views make it a highly recommended destination.

Breakfast

The breakfast experience at Cristallo Park Hotel elicits mixed reviews from its guests. On the positive side, many have praised the breakfast for being diverse, rich and fresh with some mentioning a fantastic sea view that enhances the dining experience. Guests have enjoyed an ample array of both sweet and savory options with a selection that includes varied international dishes. High-quality, plentiful and very good breakfasts have been noted with some describing the buffet as well-served.

However, there are areas that leave room for improvement. Some guests found the breakfast to be basic, limited and not varied enough. Specific critiques include waiting times for coffee, cold eggs and bacon, dry bread and a lack of fresh fruit and vegetables. A few reviews pointed out the use of vending machines and low-quality items atypical for a four-star hotel. The service during breakfast has also been described as disorganized and subpar by several guests with some noting the breakfast was a disappointment.

Overall, while Cristallo Park Hotel's breakfast has its highlights, there are consistent remarks about the need for a broader selection and better service to meet the expectations tied to its four-star rating.

Dinner

The dining experience at Cristallo Park Hotel is generally well-regarded by guests. Many have praised the restaurant, describing it as good and delicious. Specific mentions of tasty dinners and high-quality breakfasts add to the positive feedback. Some guests highly recommend trying the aperitif and dinner, noting the delicious food and cocktails. However, there are mentions of disappointment with the dining in general and concerns about excessive prices at the restaurant. Minor ongoing work at the hotel does not seem to detract from the overall quality of the stay.

Rooms

Cristallo Park Hotel offers a diverse range of rooms catering to various preferences, predominantly receiving commendations for their size and views. Guests frequently highlight the spaciousness of the rooms, which are described as large, bright and modern with well-equipped facilities. Many rooms feature big panoramic windows and balconies, offering magnificent sea views that several guests found breathtaking. The accommodations are praised for their cleanliness and comfort, particularly the king-size beds and there is an appreciation for the beautiful and modern decor.

However, a few reviews mention some areas needing improvement. Some guests experienced noise issues from neighboring rooms and the water pump. A few rooms were critiqued for being unfinished, having small storage options or lacking basic amenities such as a well-stocked minibar and adequate heating. Despite these minor setbacks, the vast majority of reviews emphasize the excellent room size, impressive views and overall comfort, making it evident that many guests enjoyed their stay at Cristallo Park Hotel.

Beds

Cristallo Park Hotel receives consistent praise for its beds, which many guests describe as very comfortable—a key highlight for travelers seeking restful sleep. The rooms are well-appointed, featuring new furnishings and some offering stunning sea views. Notably, guests appreciated the ability to watch the sunrise from the comfort of their beds, adding a unique touch to their stay. Overall, the emphasis on comfort and scenic views makes the hotel a favorable choice for a relaxing getaway.

Cleanliness

Cristallo Park Hotel has received numerous positive comments concerning its cleanliness with guests frequently highlighting the clean rooms and well-maintained spaces. Many reviews mention the rooms being clean, appropriately clean and impeccably clean, reflecting a consistent standard in room upkeep. The decor in these clean rooms has also been described as beautiful, adding to the overall pleasant experience. However, there are occasional observations about areas requiring attention, such as outdoor spaces and the pool, which some guests found not as clean, along with isolated incidents of cigarette butts on the terrace. Despite these few remarks, the hotel's commitment to cleanliness in its guestrooms remains a strong point appreciated by visitors.

Staff

The staff at Cristallo Park Hotel consistently receive high praises for their exceptional service. Descriptions such as friendly, welcoming, professional, attentive and helpful are commonly used by guests to describe their interactions with the hotel's team. Specific members, including Olga and Bar Manager Alessia, have been noted for their gentle demeanor and superb service. Guests highlight the staff's politeness, multilingual capabilities such as speaking German and their unwavering commitment to meeting customer needs with a smile. Whether at the reception, bar lounge or restaurant, staff members across the board are commended for their responsiveness and hospitality. The staff's ability to address and resolve issues promptly while maintaining a positive attitude further contributes to the hotel's highly regarded reputation. Overall, the conscientious and affable staff significantly enhance the guest experience at Cristallo Park Hotel.

Pool

The pool at Cristallo Park Hotel has garnered mixed feedback from guests. Many noted that the pool is small, which extends to the nearby sunbathing area and the limited availability of sun loungers, only numbering around five. Additionally, there were observations about the cleanliness of the pool with some reviews mentioning it being dirty. Guests also pointed out the absence of essential amenities such as towels, umbrellas and robes for pool use. The pool was reported to be closed on specific dates, which some visitors found inconvenient.

4 Star

Cristallo Park Hotel has garnered a mix of feedback from guests, particularly around its four-star rating and amenities. Some guests have expressed that the hotel does not live up to the standard typically expected from a four-star establishment, pointing out that the facilities and services appear to fall short. Specifically, the breakfast service received criticism for being limited, lacking fresh fruit and offering low-quality options, which was considered disappointing for a hotel of this purported caliber.

There have also been remarks about the general upkeep and service quality, such as improperly hung curtains and an unwelcoming reception, which detract from the overall experience. Issues with noise and a sense that the hotel is not quite up to par with its rating underscore the perception that the hotel may not meet the benchmarks of its advertised four-star status.

Overall, while Cristallo Park Hotel may present itself as a four-star property, some guests have noted that certain aspects of their stay did not meet their expectations for this rating level.

Yes, Cristallo Park Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Cristallo Park Hotel.

Yes, Cristallo Park Hotel welcomes dogs.

Yes, parking facilities are available at Cristallo Park Hotel.

No, Cristallo Park Hotel doesn't have a gym.

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