4-Star HotelThis hotel is part of the Terme & Wellness LifeClass collection, offering a wide range of wellness and spa treatments. It provides a comfortable and convenient base for exploring Portorož while focusing on health and relaxation.
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Summary of reviews related to the '4 Star' categoryHotel Riviera - Terme & Wellness Lifeclass has been frequently discussed regarding its four-star rating and associated expectations. Many reviews indicate that the hotel does not meet the standards typically associated with a four-star establishment. Guests have expressed disappointment with various aspects, including the condition of the facilities and the overall quality of services provided. Specifically, issues such as inadequate room service, less than stellar food quality and equipment that does not measure up to four-star criteria have been highlighted.
There is a recurrent theme of the hotel being more accurately described as a three-star rather than a four-star. Concerns about the misleading advertisement of the hotel as a four-star venue have been brought up multiple times. The expectation that certain amenities, such as the use of bathrobes, should be included in the price at a four-star hotel was not met.
Overall, while the hotel may offer some positive experiences, the general consensus is that it does not align with the established standards of a four-star hotel. The feedback suggests that guests anticipated a higher level of quality and service than what was actually delivered.
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