Porto41.15340300,
-8.60699400,
Rua De Gonçalo Cristovão 111(Show on Map)
7.9
Good
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Summary of reviewsStay Hotel Porto Centro Trindade is praised for its exceptional central location, providing easy access to Porto's attractions and efficient transport links, including proximity to the Trindade Metro Station. Guests find the hotel offers a comfortable and quiet atmosphere while being close enough to explore the city's historic sites, markets and vibrant streets.
The hotel’s breakfast receives mixed reviews. Many guests appreciate the generous and varied selection, including fresh local delicacies available until noon. However, some find it lacking in variety, especially regarding hot dishes. Despite the pandemic-adjusted breakfasts, which had pre-packaged options that were sometimes criticized, the overall quality and cleanliness are well-regarded.
Dinner options at the hotel are limited, as there is no full-fledged restaurant available for lunch or dinner. The hotel's snack bar and overall modern ambiance receive positive feedback, though some guests prefer more substantial nearby dining options.
Rooms are typically well-received for their spaciousness, modern decor, cleanliness and comfort. Guests appreciate the quality bedding and amenities, although some mention the dim lighting, minor maintenance issues and poor soundproofing in specific rooms. The staff's dedication to cleanliness and service further enhances the guest experience.
The hotel staff consistently receives high praise for their friendliness, helpfulness and professionalism. Their multilingual capabilities and commitment to a positive guest experience stand out in reviews.
The free WiFi is generally considered excellent with good speed and reliable connectivity, though some guests face occasional issues with signal strength and coverage.
Beds are frequently highlighted as very comfortable, contributing significantly to guests' restful nights, despite occasional comments on the mattress and pillow firmness varying based on individual preferences.
As a three-star establishment, Stay Hotel Porto Centro Trindade offers good value for its price, exceeding typical expectations in friendly service and essential amenities. While it may not rival higher-rated hotels, it is deemed a practical choice for budget-conscious travelers.
Business travelers appreciate the clean, modern decor and calm environment, even though dedicated business facilities are limited. The hotel’s central location, practical facilities and good price-quality ratio make it a suitable option for business trips.
Accessibility is generally favorable due to its central location and proximity to public transportation, although the need to navigate a flight of stairs to reach the elevator poses challenges for guests with mobility issues.
Overall, Stay Hotel Porto Centro Trindade offers a comfortable and convenient base for exploring Porto with helpful staff, clean and modern rooms and a location that facilitates easy travel around the city. Show more
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Accessible Hotel
This hotel is entirely wheelchair accessible, with all areas reachable by elevator. Accessible rooms feature specific bathroom amenities such as toilets and bathrooms for disabled guests, walk-in showers, roll-in showers, and accessible sinks.
3-Star Hotel
Stay Hotel Porto Centro Trindade is conveniently located near Mercado do Bolhao Market. It features air-conditioned rooms and amenities such as a bar and flat-screen cable-TV. The hotel is a solid choice for travelers seeking a comfortable and well-equipped stay.
Business Hotel
Room Types
Single RoomProviding free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.
About Stay Hotel Porto Centro Trindade
License: 7086
Guest Reviews
7.9
Good
Location
Stay Hotel Porto Centro Trindade boasts an exceptional location for visitors looking to explore Porto. Positioned centrally yet slightly removed from the bustling historic center, it provides a quiet and comfortable atmosphere. The hotel is conveniently close to Trindade Metro Station, offering direct connections to the airport and easy access to various parts of the city. Guests can reach the city center and numerous points of interest on foot within 10-15 minutes.
In addition to its strategic proximity to the metro, the hotel is near several key attractions, including Santa Catarina Street, the Bolhão Market and various shops and restaurants. This makes it an ideal base for both sightseeing and indulging in the local cuisine.
The surrounding area is peaceful, allowing for restful nights and there is ample parking nearby at reasonable rates. The location offers great value for money with many visitors highlighting its practicality and convenience. It's perfect for a city trip, enabling easy exploration of Porto’s historic sites, markets and vibrant streets.
In summary, the hotel’s central yet tranquil location, combined with excellent transport links and proximity to the airport, makes it an ideal choice for travelers looking to comfortably explore Porto.
Breakfast
The breakfast experience at Stay Hotel Porto Centro Trindade receives mixed reviews. Many guests praise the generous and varied selection, including fresh local delicacies like Portuguese sweets and Pastéis de Nata, fresh fruit and freshly squeezed orange juice. The breakfast hours are notably flexible, extending until noon, which offers convenience for late risers. Cleanliness and quality of the food are also frequently commended with guests appreciating the ample and tasty options available.
However, there are recurring mentions of limited variety, particularly in hot dishes such as eggs and bacon. Some guests found the breakfast to be too basic and repetitive, lacking in both variety and value for the price charged. Specific dietary needs, such as dairy-free and gluten-free options, were not always adequately catered for, leading to dissatisfaction among some visitors. During the pandemic, the breakfast service was adapted to provide pre-packaged boxes, which, while safe and convenient, were criticized for being monotonous and insufficient in quantity.
Overall, while many guests found the breakfast to be a good start to their day, others suggested that improvements in variety and value could enhance the experience.
Dinner
The dinner experience at Stay Hotel Porto Centro Trindade appears to be somewhat limited, as several reviews highlight the lack of a full-fledged restaurant for lunch and dinner. While the hotel's bar is praised for its ability to provide something to eat at any time, including hot options, some guests mention the inconvenience of having to search for dining options nearby, particularly if traveling in a group.
The availability of a snack bar service at the hotel is well-regarded, described as very good and offering a pleasant space to drink and share with friends. However, there's no open café in the afternoon or evening to grab a drink or soda. One guest noted that dinner at the hotel could use improvement after experiencing a hard sandwich that took a considerable amount of time to be served.
Despite these drawbacks, the hotel boasts a modern vibe and a nice breakfast area. For those willing to venture out or use online resources to locate nearby dining establishments, the limitations on dinner options might be mitigated. Accessibility issues such as the staircase leading to the elevator may pose an inconvenience for those in wheelchairs or with baby strollers.
Rooms
Stay Hotel Porto Centro Trindade offers a range of rooms that generally receive positive feedback for their spaciousness, modern decor and comfort. Guests appreciate the new furniture, quality bedding and well-equipped amenities. Many reviewers highlight the cleanliness and daily room maintenance, noting that rooms are clean organized and well-tended.
However, there are some recurrent concerns. Several guests mention that some rooms are smaller and more dimly lit than expected, which can detract from the overall comfort. There are also mentions of minor maintenance issues, such as broken fixtures and poor soundproofing, particularly for rooms facing the street or railway tracks. Bathrooms, although generally spacious and functional, have occasionally been reported to suffer from bad odors and inconsistent cleaning standards.
Despite these inconveniences, the rooms are often praised for their comfort, modern facilities and pleasant atmosphere. The hotel’s central location, near a metro station, adds value, allowing guests to easily explore the city. Overall, Stay Hotel Porto Centro Trindade provides a satisfactory stay with spacious and comfortable rooms that cater well to travelers' needs, despite some areas needing improvement.
Beds
Stay Hotel Porto Centro Trindade has garnered substantial praise for its bedding quality. Guests frequently noted the comfort and coziness of the beds with many describing them as very comfortable and even extremely comfortable. The mattresses, often highlighted as comfortable and supportive, contributed significantly to restful nights. Accompanying bedding, including pillows, generally received praise for their softness and comfort, despite occasional mentions of them being too high or hard for a few guests.
Rooms are described as clean with well-made beds adding to a positive experience. Some reviews pointed out that while beds were comfortable, they were sometimes tighter or smaller in specific setups, such as when accommodating multiple adults or children and there were a few mentions of hard mattresses and pillows impacting comfort for some.
Overall, the bedding experience at Stay Hotel Porto Centro Trindade appears largely positive, making it a solid choice for guests prioritizing a good night's sleep in a convenient central location.
Cleanliness
Stay Hotel Porto Centro Trindade receives mixed feedback concerning its cleanliness. On the positive side, guests often highlight that the rooms and common areas are very clean and well-organized. Many reviews commend the hotel's modern and clean structure with rooms routinely described as clean and comfortable. The hotel premises, including the bathrooms, are usually noted for thorough and impeccable cleaning, contributing to an overall pleasant stay. Guests also appreciate the quiet environment and effective noise insulation.
However, several reviews point to areas needing improvement. Some guests encountered issues such as dirty towels, unclean carpets, mold in bathroom grouts and rooms not being cleaned daily. These reviews also mention poor lighting and musty odors in certain areas. In particular, lack of proper maintenance in the bathrooms and insufficient replenishment of hygiene items over extended stays are noted concerns. Despite these issues, the combined efforts of friendly and helpful staff and the hotel's advantageous location seem to maintain a generally positive guest experience.
Staff
At Stay Hotel Porto Centro Trindade, the staff consistently leaves a positive impression on guests with many highlighting their friendliness, helpfulness and professionalism. Descriptions such as very friendly, welcoming and exceptionally knowledgeable are recurrent, underscoring an atmosphere of warmth and competence. Reception staff, in particular, receives high praise for their insightful service and approachability. Furthermore, the overall customer service is deemed excellent with employees being courteous, attentive and always ready to assist.
The positive experience extends beyond just the reception area. Cleaning staff are noted for maintaining high standards of cleanliness and being pleasantly professional. Guests repeatedly mention the staff's ability to speak multiple languages, their courteous nature and their eagerness to ensure a pleasant stay.
However, there are occasional remarks about language barriers and moments when the attentiveness could improve. Despite these minor drawbacks, the consistent theme across reviews is of a friendly, efficient and supportive team dedicated to providing an enjoyable stay for all guests.
Wi-Fi
Stay Hotel Porto Centro Trindade offers free WiFi to its guests, providing a generally positive experience for internet connectivity. Many guests compliment the fast and stable connection, describing the WiFi as excellent, responsive and offering good speed. The complimentary WiFi is available both in the reception area and in the rooms and for many, it worked exceptionally well.
However, some guests faced issues with weak and unreliable signals, intermittent connectivity and slow speeds. There were occasional comments about low coverage and bad connectivity in certain areas and a few reviewers mentioned that information about the WiFi code was not provided or that there was no WiFi at all during their stay.
Overall, while a number of guests found the hotel's WiFi service to be very satisfactory and functional, others experienced difficulties with the signal strength and consistency.
3 Star
Stay Hotel Porto Centro Trindade offers a satisfactory experience as a three-star hotel, balancing affordability and functionality. Its central location makes it convenient for city exploration. Guests found the hotel to be low-cost yet suited to their needs with clean rooms and facilities that, while basic, met their expectations for this category. Despite some limitations in amenities and occasional discrepancies like reservations not matching the availability of extra beds, the value for the price is generally perceived as good.
While it may not rival four-star accommodations or other higher-rated hotels abroad, guests felt that Stay Hotel exceeded typical three-star standards in certain aspects. The friendly service and essential amenities contribute to a positive stay. Visitors noted that the menu variety was limited, but the facilities were well-maintained and functional, affirming the hotel's rating of three stars. Overall, Stay Hotel Porto Centro Trindade is a good option for travelers seeking a budget-friendly, central and practical place to stay.
Business
Stay Hotel Porto Centro Trindade is well-suited for business travelers, offering a practical and comfortable environment. The hotel features clean and fairly modern decor with efficient facilities in new condition. Guests commend the calm atmosphere and functional aspects, which make it ideal for the purpose of business trips. Though it lacks certain dedicated business facilities, the presence of meeting rooms and the availability of free bikes add to its appeal. The lighting could be improved for business purposes, but the convenience of the location near the center, combined with a good price-quality ratio, makes it a good choice for those traveling on work. Additionally, the hotel provides great snack options, enhancing the overall experience for business guests.
Accessible
Located centrally and within walking distance from key attractions, Stay Hotel Porto Centro Trindade offers great accessibility for guests wanting to explore Porto by foot. Its proximity to the Trindade metro station, which provides direct connections to the airport, makes it convenient for travelers arriving and departing by air. The hotel is positioned well with tram and metro stations nearby, enhancing ease of access to various parts of the city through public transport.
While the hotel provides accessible common living areas and nearby public parking options, it does have limited accessibility features that might pose challenges for guests with mobility difficulties. Access to the elevator requires traversing a flight of stairs, making it inconvenient for wheelchair users and those with strollers or heavy luggage. Additionally, the elevator itself is not wheelchair accessible, which limits accessibility to upper floors.
Although accessible spaces and parking spots are available nearby, the hotel lacks its own private parking, which may lead to higher parking expenses for guests. Despite these drawbacks, the staff at the hotel are noted to be very accessible and helpful, contributing positively to the overall guest experience.
Overall, Stay Hotel Porto Centro Trindade offers a central and generally accessible location, particularly beneficial for those without significant mobility challenges and makes for a comfortable stay with easy access to Porto's public transportation network.
No, Stay Hotel Porto Centro Trindade doesn't have any pool.
No, a spa isn't available at Stay Hotel Porto Centro Trindade.
No, Stay Hotel Porto Centro Trindade doesn't allow dogs.
No, parking facilities aren't available at Stay Hotel Porto Centro Trindade.
No, Stay Hotel Porto Centro Trindade doesn't have a gym.