Residencial Porto Novo - Alojamento Local
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Summary of reviewsResidencial Porto Novo - Alojamento Local is centrally located in the heart of Porto, making it a convenient choice for tourists. The accommodation is within walking distance of major attractions such as the D. Luís Bridge, São Bento Station and Rua de Santa Catarina. The strategic location is praised for its easy access to transportation and picturesque views, particularly of the Douro River. Despite some concerns about nighttime safety outside the property, the presence of a 24/7 reception desk provides an added sense of security.
The rooms are noted for being functional and clean with some featuring small balconies that offer pleasant views. However, the accommodation is described as basic and dated. Guests appreciate the antique furniture style, although many find the rooms small, uncomfortable and outdated. Issues like poor ventilation, noise from the streets and adjacent rooms, lack of air conditioning and uncomfortable bedding are common complaints. The bathrooms are often cramped and poorly maintained, exacerbated by issues such as mold and inefficient hot water supply.
Cleanliness receives mixed reviews. Some guests commend the tidiness and daily changing of bed linens and towels, while others raise concerns about general hygiene, particularly in the bathrooms. Instances of dirty sheets, dust and unpleasant odors were reported, suggesting that the hotel's cleaning standards are inconsistent.
Guest interactions with the staff are generally positive with many highlighting the friendliness and helpfulness of individuals like Mr. Silva and Mrs. Silva. The receptionists are a bright spot, often praised for their professionalism and willingness to assist with luggage or issues. Nevertheless, there are occasional reports of rude or indifferent staff and communication challenges due to language barriers.
Wi-Fi quality varies significantly. While some guests experience excellent connectivity, others find the internet unstable or unavailable, suggesting that the service could be hit-or-miss depending on the room's location.
The beds receive mixed feedback as well. Many guests find the beds small, old and uncomfortable with issues such as squeaky mattresses and inadequate bedding contributing to a poor sleeping experience. A few guests, however, mention the beds being comfortable enough and appreciate the classic style.
For pet owners, the hotel is generally considered dog-friendly. The staff is welcoming to pets, allowing dogs to stay in rooms for a nominal fee, although some guests noted occasional communication issues regarding pet arrangements. Despite isolated complaints about noise from neighboring dogs, the overall environment is accommodating for those traveling with pets.
In summary, Residencial Porto Novo - Alojamento Local offers a budget-friendly option with a prime location in Porto. Its strong points are the central location, helpful staff and pet-friendly policies. However, guests should be prepared for basic and outdated facilities, variable cleanliness and inconsistent Wi-Fi.
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The rooms are noted for being functional and clean with some featuring small balconies that offer pleasant views. However, the accommodation is described as basic and dated. Guests appreciate the antique furniture style, although many find the rooms small, uncomfortable and outdated. Issues like poor ventilation, noise from the streets and adjacent rooms, lack of air conditioning and uncomfortable bedding are common complaints. The bathrooms are often cramped and poorly maintained, exacerbated by issues such as mold and inefficient hot water supply.
Cleanliness receives mixed reviews. Some guests commend the tidiness and daily changing of bed linens and towels, while others raise concerns about general hygiene, particularly in the bathrooms. Instances of dirty sheets, dust and unpleasant odors were reported, suggesting that the hotel's cleaning standards are inconsistent.
Guest interactions with the staff are generally positive with many highlighting the friendliness and helpfulness of individuals like Mr. Silva and Mrs. Silva. The receptionists are a bright spot, often praised for their professionalism and willingness to assist with luggage or issues. Nevertheless, there are occasional reports of rude or indifferent staff and communication challenges due to language barriers.
Wi-Fi quality varies significantly. While some guests experience excellent connectivity, others find the internet unstable or unavailable, suggesting that the service could be hit-or-miss depending on the room's location.
The beds receive mixed feedback as well. Many guests find the beds small, old and uncomfortable with issues such as squeaky mattresses and inadequate bedding contributing to a poor sleeping experience. A few guests, however, mention the beds being comfortable enough and appreciate the classic style.
For pet owners, the hotel is generally considered dog-friendly. The staff is welcoming to pets, allowing dogs to stay in rooms for a nominal fee, although some guests noted occasional communication issues regarding pet arrangements. Despite isolated complaints about noise from neighboring dogs, the overall environment is accommodating for those traveling with pets.
In summary, Residencial Porto Novo - Alojamento Local offers a budget-friendly option with a prime location in Porto. Its strong points are the central location, helpful staff and pet-friendly policies. However, guests should be prepared for basic and outdated facilities, variable cleanliness and inconsistent Wi-Fi.
Cheap Guest House
Residencial Porto Novo offers affordable accommodations with essential amenities. Its location in Porto makes it a suitable option for budget travelers.
Dog Friendly Guest House
Small Guest House
About Residencial Porto Novo - Alojamento Local
License: 7052/AL
Guest Reviews
Location
Guests frequently mention the centrality of the residence, saying it is perfect for visiting the city with many important attractions and nightlife within walking distance. The location is described as excellent and strategic, allowing for comfortable and convenient travel around Porto. The area is praised for being quiet, yet bustling with life, offering a balance of accessibility and tranquility.
Residents appreciate the picturesque views from terraces and patios, especially overlooking the Douro River. The presence of a bus stop right outside and proximity to metro stations amplify the hotel's accessibility. Guests value the functional and clean rooms, complemented by a staff that is frequently commended for their friendliness and helpfulness.
Although some reviews express concerns about nighttime safety, especially outside the property, the presence of a 24/7 reception desk provides a sense of security. For those seeking budget-friendly accommodation with a prime location, Residencial Porto Novo appears to be a well-regarded choice with its location and affordability being significant highlights among guests.
Rooms
However, many guests found the rooms to be small, outdated and uncomfortable. Frequent issues reported included a lack of proper ventilation with some rooms experiencing strong odors from bathroom pipes and overall dampness. Noise is a significant concern as well; thin walls and poor soundproofing mean guests often hear street traffic and even conversations from adjoining rooms. The absence of air conditioning and inefficient fans also make the rooms quite hot and stuffy, especially during the summer.
The bathrooms are often described as cramped, poorly maintained and occasionally lacking adequate hot water. Old and broken furniture, uncomfortable bedding and general disrepair are recurring themes. Mold, particularly in the bathrooms, alongside dated decor and non-functional television sets, add to the list of shortcomings.
Overall, while the hotel offers some basic amenities and a central location, the outdated facilities, noise levels and varying cleanliness standards suggest that it may not be suitable for those seeking comfort and tranquility.
Beds
Additional critiques highlighted issues such as poor audibility, which made it hard to sleep amidst noise, damaged pillows filled with split foam and general discomfort from sagging or broken beds. While some guests did appreciate the beds, the overall consensus suggests that the hotel may benefit from updating its bedding to enhance guest comfort.
Cleanliness
Staff
However, the hotel's staff also faced criticism for inconsistency. Some guests described encounters with rude or indifferent employees, which sometimes overshadowed their experience. Language barriers presented another challenge, as several reviewers noted that staff members primarily spoke Portuguese and did not effectively communicate in English or other languages, which complicated interactions for non-Portuguese-speaking guests.
Despite fluctuations in individual experiences, the overarching theme suggests that the staff at Residencial Porto Novo - Alojamento Local predominantly strive to provide positive service, albeit with areas for improvement in consistency and communication.
Wi-Fi
Dog Friendly
Hotel policies allow dogs to stay in the rooms for a nominal fee of €5, although some reviews have highlighted minor inconveniences such as a delay in confirming the arrangement and the fee not appearing on the invoice. Despite these minor issues, dogs are allowed to sleep in the room, which is a positive aspect for pet owners.
However, a few guests have reported inconsistencies in communication regarding pets, particularly when there was a change in the receptionist. Also, despite the hotel being generally pet-friendly, there was an isolated complaint about a neighbor's dog barking all night, indicating potential noise disturbances.
Overall, for those looking to travel with their furry companions, Residencial Porto Novo - Alojamento Local offers a welcoming and pet-friendly environment with some opportunities for improvement in communication and policy transparency.
No, Residencial Porto Novo - Alojamento Local doesn't have any pool.
No, a spa isn't available at Residencial Porto Novo - Alojamento Local.
Yes, Residencial Porto Novo - Alojamento Local welcomes dogs.
No, parking facilities aren't available at Residencial Porto Novo - Alojamento Local.
No, Residencial Porto Novo - Alojamento Local doesn't have a gym.
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