Porto41.16092000,
-8.59753100,
Rua Carlos Malheiro Dias 347(Show on Map)
7.0
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Borsalino gathers commendations for its strategic location, providing easy access to Porto’s main attractions, which appeals especially to football fans visiting the FC Porto stadium. Its proximity to public transportation, particularly the metro station, simplifies journeys to shopping districts and local restaurants. While not centrally situated, the peaceful residential setting offers tranquility and the availability of nearby supermarkets and reserved parking adds convenience.
The breakfast service, while simple, receives positive feedback for being hearty and practical. Guests appreciate the early service start time and the inclusion of local specialties. Though some criticize the limited variety and quality of certain items, the overall opinion is that the breakfast delivers good value for money.
Room experiences at Hotel Borsalino are mixed. Many guests find them clean, comfortable and occasionally spacious with air conditioning and some rooms featuring balconies. However, basement rooms often receive criticism due to poor ventilation, dampness and a lack of natural light, alongside noise complaints and outdated furnishings affecting the overall comfort.
Cleanliness draws polarized views. Numerous guests applaud the hotel's cleanliness, regular towel changes and well-maintained rooms, citing a warm and tidy environment. Conversely, others flag issues including dirty bathrooms, mold, insect presence and generally neglected maintenance, pinpointing variability in cleanliness standards.
Hotel staff are widely praised for their friendliness, attentiveness and hospitable service, significantly enhancing the guest experience despite occasional language barriers. The positive atmosphere created by the staff frequently offsets communication challenges.
The hotel’s free Wi-Fi service receives general approval for strong connectivity, though a few guests note inconsistencies. Similarly, parking is appreciated for being complimentary and secure despite the tight and narrow spaces that pose challenges for larger vehicles.
Notably accommodating for families, the hotel ensures a welcoming ambiance and good value, particularly highlighted by the included breakfast and clean facilities. Beds garner positive remarks for comfort and cleanliness, although some reviews express discomfort due to mattress firmness and bed size discrepancies.
Accessibility at Hotel Borsalino is well-facilitated through its connected location and transportation access. The hotel provides disability-friendly parking and a lift, though the narrow parking access and some structural constraints may present challenges for wheelchair users and elderly guests.
Overall, Hotel Borsalino offers a balanced experience with its strategic location, friendly staff and practical amenities, making it suitable for short stays, particularly for those looking for an affordable and accessible lodging option in Porto. However, it faces challenges in maintaining consistent room quality and cleanliness, which potential guests should consider. Show more
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Categories
Cheap Hotel
Hotel Borsalino offers budget-friendly accommodations. Its central location provides easy access to Porto's attractions, making it a convenient choice for budget travelers.
Family Friendly Hotel
Hotel with Parking
Small Hotel
Room Types
Double RoomThis individually decorated room features bright colours. There is a cable TV and a private bathroom. Some of the rooms have a small seating area.
Double or Twin RoomThis air-conditioned twin/double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Family RoomThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Single RoomThis air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with a quiet street view.
Budget Double RoomThis double room includes a flat-screen TV with cable channels and a private bathroom.
Budget Twin RoomThis twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Family RoomThis family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Double Room with BalconyThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 1 bed.
About Hotel Borsalino
License: 3138
Guest Reviews
7.0
Good
Location
Hotel Borsalino is praised for its strategic location, offering convenience for travelers looking to explore Porto. It's close to various public transport options, including a metro station just a few minutes' walk away, providing easy access to the historical center of Porto. This makes it ideal for visitors who want to quickly reach the city’s main attractions without the hassle of driving.
Guests highlight the ease of reaching key spots such as the FC Porto stadium with the hotel being particularly favored by football fans for this reason. The metro line nearby is efficient for accessing shopping areas and non-touristy dining options, adding to the overall appeal of the location. While the hotel is not in the immediate city center, the distance is manageable with a comfortable walk or a short metro ride.
The area around the hotel is described as peaceful and residential, offering a quiet retreat after a day of sightseeing. The proximity to supermarkets and local amenities adds a level of convenience, especially for those who prefer to stay outside the bustling tourist zones. The hotel also caters well to guests with vehicles, providing parking facilities, though some note the parking space can be narrow.
Despite some feedback about the distance from the heart of Porto, the accessibility of public transportation mitigates this concern for many travelers. Overall, Hotel Borsalino's location strikes a balance between tranquility and accessibility, making it a practical choice for both leisure and football enthusiasts visiting Porto.
Breakfast
The breakfast experience at Hotel Borsalino garnered mixed reviews from guests but leaned towards a generally positive reception. Many appreciated the breakfast for being simple yet sufficient, often highlighting it as good, hearty and complete. Guests noted that while it wasn't particularly extensive, it had everything necessary to start the day, including coffee, milk, cereals, cold cuts, pastries, juice, fresh rolls, ham, cheese and more. Some particularly enjoyed the inclusion of local cakes and homemade desserts.
Several reviewers emphasized the value for money, considering the breakfast to be good and nutritious for the price paid. The availability of a breakfast starting at 7 a.m., instead of the usual 8 a.m., was also mentioned as a convenient feature. Despite some remarks on the limited variety and basic offerings, guests frequently described the meal as fresh, tasty and practical.
However, there were criticisms about the lack of options and quality of certain items, such as the orange juice and supermarket baked goods. A few visitors felt the breakfast was poor, frugal or even neglected with limited selection and repetitive choices.
In summary, while Hotel Borsalino's breakfast may not be extravagant or highly varied, it adequately caters to essential needs and provides a good start to the day, particularly appreciated for its simplicity and completeness.
Rooms
Hotel Borsalino's rooms have garnered mixed reviews with varied experiences shaping guests' perceptions. Many have praised the rooms for being clean and comfortable, highlighting features like air conditioning, spaciousness and parquet flooring in some instances. The presence of windows and balconies has been appreciated, offering fresh air and natural light, although these features are not universally present in all rooms.
However, a significant number of guests have reported issues, particularly with rooms located in the basement. These rooms often suffer from poor ventilation, dampness, musty odors and a general sense of coldness and humidity. The basement rooms also frequently lack proper natural light, adding to a claustrophobic atmosphere that some found uncomfortable.
The size of the rooms also varies considerably. Some rooms are described as spacious and comfortable, while others are noted for being extremely small and cramped with tiny bathrooms and limited storage capacity. Noise is another common complaint, both from inside the hotel and from the street, affecting the quality of stay for some guests.
Outdated structures and furnishings are noted with some rooms appearing well-maintained and tidy, while others show signs of wear and tear, mold and inadequate cleanliness. The hotel's effort in providing daily cleaning services and comfortable beds was appreciated by many, but inconsistencies remain a point of concern.
Overall, while staying at Hotel Borsalino may be sufficient for a short-term visit with its basic amenities, it struggles to provide a consistently positive experience across all its rooms.
Beds
Hotel Borsalino receives mixed reviews regarding the comfort and size of its beds. The positive feedback highlights several aspects: many guests find the beds to be exceptionally comfortable, often describing them as cozy, clean and well-suited for a good night's sleep. The mattresses are frequently mentioned as comfortable with some guests emphasizing the bedding's quality and the cleanliness of the linens. Additionally, a number of guests found the beds to be big and spacious, contributing positively to their stay.
However, there are notable criticisms as well. Some guests felt that the mattresses were too firm or even hard, making sleep uncomfortable for them. The size of the beds also seemed to be an issue with several reviews pointing out that the beds were either very small or narrow, which detracted from the overall comfort. Issues such as worn-out mattresses, hard beds and even beds that would shake or had gone bad were also pointed out by some reviewers.
Overall, while many guests appear satisfied with the comfort and cleanliness of the beds at Hotel Borsalino, others experienced discomfort due to mattress firmness and bed size. It's clear that individual preferences and expectations play a significant role in guests' experiences with the hotel's beds.
Cleanliness
Hotel Borsalino receives mixed feedback regarding its cleanliness from its guests. Positively, many visitors find the rooms to be clean, well-maintained and see towels changed daily. The hygiene is often highlighted as impeccable with several reviews noting very clean and organized spaces. The establishment is described as having modern hygiene and cleanliness standards with a clean and warm atmosphere that adds to the relaxed experience.
However, numerous reviews reveal significant inconsistencies. Many guests reported dirty bathrooms, uncleaned toilets and lingering hair in various areas. The presence of mold, dirty air conditioners and sticky floors were also noted by some visitors. There were concerns about neglected maintenance, such as moldy bathrooms, dirty walls and insect infestations, especially in rooms smelling of dampness. Specific areas, such as the basement rooms, seemed to suffer more from these issues.
In summary, while Hotel Borsalino gets commendations for its clean rooms and regular towel changes, it struggles with maintaining consistent cleanliness, particularly in the bathrooms and certain neglected areas.
Staff
The reviews for the staff at Hotel Borsalino paint a picture of a team that is overwhelmingly friendly, helpful and attentive. Guests repeatedly describe their interactions with the staff as warm and welcoming. The owners and managers of the hotel, in particular, are highlighted for their exceptional kindness and hospitality. Many guests were pleased with the staff's readiness to assist with any needs and their attentive service, ensuring a pleasant stay.
However, communication can be a bit of a challenge, as several guests noted that the staff does not speak English, which might pose difficulties for non-Portuguese speakers. Despite this language barrier, the staff's friendliness and willingness to help often bridge the gap, making guests feel well attended to.
Overall, the staff at Hotel Borsalino receive high marks for their friendliness and service, providing a welcoming atmosphere that many guests appreciate. Yet, future visitors should be prepared for limited English communication when planning their stay.
Wi-Fi
Hotel Borsalino provides a solid Wi-Fi experience for its guests. The connectivity in the rooms is generally praised with many noting a strong signal and good overall performance. The Wi-Fi is available throughout the hotel and it boasts speeds of up to 80/90 Mbps, catering to various online needs. Additionally, the Wi-Fi is free, adding extra value to the stay. However, a few guests reported issues with signal strength and reliability. Despite some negative feedback, the majority found the Wi-Fi service to be satisfactory.
Parking
Hotel Borsalino offers free parking to its guests, which is a notable advantage, especially given its good location. The hotel features a private parking lot on-site, which is described as safe and secure. However, guests frequently mention that the parking spaces are quite narrow and cramped, making it difficult to navigate, particularly for larger vehicles. The driveway and entrance to the parking area are particularly tight, which some found challenging.
Despite these limitations, the convenience of having complimentary parking within the hotel premises is appreciated. Additionally, there are alternative parking options nearby with both free and paid public parking spaces available. This flexibility allows guests to choose the most suitable parking solution during their stay. Overall, while the parking may require careful maneuvering, its availability and security are seen as valuable amenities for hotel guests.
Family
Hotel Borsalino stands out as a truly family-centric destination, offering a welcoming and comfortable environment for families. The staff are noted for their attentiveness and friendliness, ensuring that guests feel at home from the moment of check-in. This hotel is ideal for families and young people, successfully accommodating families with its wide range of facilities and services. Guests appreciate the good breakfast included as part of their stay, which adds to the overall family-friendly atmosphere. The cleanliness of the hotel further enhances the comfort, making it suitable for short family trips or weekend getaways. Additionally, the family rooms provide good value for money, contributing to the hotel's appeal as a family-friendly choice.
Accessible
Hotel Borsalino boasts a well-connected location with easy access to public transport, being just a short distance from Marquês metro station—approximately a five to ten-minute walk. This convenient position allows guests quick access to the city center and the broader area via the subway system. The hotel offers private and disability-friendly parking at no additional cost, which is a significant advantage for those driving to the property.
The establishment features a lift, which facilitates movement between floors and several areas within the hotel are designed to be accessible, such as the stairways and storage facilities in the rooms. The utility areas also cater to accessibility needs, enhancing convenience for visitors requiring these accommodations.
However, potential guests should be aware of a few limitations. The access to the parking lot is somewhat narrow and there may be moderate accessibility challenges for wheelchair users due to the hotel's slightly constrained designs. Additionally, some rooms, specifically those in the basement, have limited accessibility. Elderly guests might find the hotel somewhat difficult to navigate and the ventilation throughout the property has been noted as suboptimal.
Overall, Hotel Borsalino offers a balanced combination of accessibility features and an excellent location near crucial transport links, though some structural limitations might present challenges to certain guests.
No, Hotel Borsalino doesn't have any pool.
No, a spa isn't available at Hotel Borsalino.
No, Hotel Borsalino doesn't allow dogs.
Yes, parking facilities are available at Hotel Borsalino.