HF Fenix Porto

Porto 41.15474900, -8.63045500 , Rua Gonçalo Sampaio, 282 (Show on Map)
8.7
Very Good


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Summary of reviewsHF Fenix Porto, a well-rated four-star hotel in the heart of Boavista, is praised for its convenient and accessible location, spacious and clean rooms and outstanding service. Situated near the iconic Boavista Roundabout and Casa da Música metro station, it provides easy access to Porto's historic center and other attractions. The proximity to Bom Sucesso market and local amenities further enhances its appeal for both leisure and business travelers.

The hotel's breakfast offerings receive high marks for variety, quality and the abundance of options in a welcoming dining environment. Though some minor criticisms about monotony and adequate vegan choices exist, most guests find breakfast a delightful highlight of their stay. However, the lack of an in-house restaurant for dinner is offset by the nearby Bom Sucesso market, renowned for its diverse dining options.

Rooms at HF Fenix Porto impress with their size, modern design and cleanliness. Guests commend the spaciousness, comfortable furnishings and beautiful city views from higher floors. Despite occasional minor noise issues and areas needing modernization, the overall room quality is deemed exceptional, contributing to a comfortable and enjoyable stay.

The cleanliness of the hotel stands out with housekeeping maintaining high standards of hygiene throughout. Guests appreciate the immaculate rooms and common areas, further complemented by the friendly and professional staff. The reception desk, in particular, is known for its efficiency and multi-lingual assistance, ensuring a welcoming and helpful atmosphere.

Wi-Fi is generally reliable with good speed, suitable for both leisure and business activities, though some inconsistencies in connectivity have been noted. The on-site underground parking, while an added convenience, is slightly challenging due to narrow spaces and a daily fee considered average but slightly costly by some.

HF Fenix Porto also caters well to families, offering spacious family rooms and amenities like refrigerators and microwaves. The hotel's family-friendly environment, coupled with helpful staff and amenities, ensures a pleasant stay for guests with children.

While the hotel's proximity to Porto's vibrant nightlife is a plus for those looking to explore after dark, potential noise from nearby venues might be a concern. Nonetheless, many find the hotel’s location ideal for enjoying Porto's nightlife.

The beds at HF Fenix Porto are frequently lauded for their comfort and size, contributing significantly to the quality of sleep and overall guest satisfaction. Despite minor issues mentioned by a few guests, the majority report a restful experience.

All these aspects solidify HF Fenix Porto's reputation as an excellent four-star establishment with modern amenities, high-quality service and a welcoming environment. The minor drawbacks are overshadowed by the overwhelmingly positive guest experiences, making it a highly recommended choice for travelers in Porto.
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Categories
4-Star Hotel
Known for its stylish ambiance and excellent amenities, HF Fenix Porto offers a high-quality experience. The hotel's location provides convenient access to transportation and local attractions.

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Room Types
Comfort Family (2 Adults + 2 Children up to 12 years old) Located on the 1st floor of the hotel, these bright rooms have air conditioning, a flat-screen cable TV and microwave.

Comfort Triple Room Featuring large windows, these bright rooms come with air conditioning and a flat-screen cable TV. Located between the 1st and 4th floors of the hotel.

Comfort Double Room Located between the 1st and 9th floor, this double room features an elegant décor and a LCD cable TV.

Comfort Twin Room Located between the 1st and 9th floor, this twin room offers an elegant décor and a LCD cable TV.

Comfort Plus Triple Room This large room includes an elegant décor and a LCD cable TV.

Double or Twin Room This double/twin room features a minibar, air conditioning, cable TV and free WiFi.

Superior Double Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The double room provides air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

About HF Fenix Porto
License: 2880
Guest Reviews
8.7
Very Good
Location
Located in the heart of the Boavista neighborhood, HF Fenix Porto offers a convenient and comfortable stay for both leisure and business travelers. The hotel is adjacent to the iconic Boavista Roundabout and the Casa da Música metro station, making it easy to explore Porto's historic center and other attractions via public transportation.

Guests appreciate the proximity to the Bom Sucesso market, where a variety of food options are available, along with nearby shopping malls and local bakeries. The immediate area also includes supermarkets and a small shopping mall, enhancing the convenience for guests looking to buy food and other goods. The neighborhood itself is quiet and residential, providing a peaceful retreat from the hustle and bustle of the city center.

Despite being slightly removed from the historic center—an approximately 20-30 minute walk—the hotel's location is well-regarded for its easy access to public transportation, including buses and the metro. Taxis are also readily available just outside the hotel with the city center reachable in about 10 minutes by taxi.

Overall, HF Fenix Porto's location is praised for its accessibility, tranquility and proximity to essential amenities, making it a practical choice for visitors eager to explore Porto's vibrant offerings.

Breakfast
Visitors to HF Fenix Porto have consistently praised the hotel's breakfast offerings, emphasizing the quality, variety and abundance of options available. Many reviews highlight the delicious and very good breakfast, noting its richness and the spacious, well-organized dining environment. Guests appreciated the extensive and hearty breakfast buffs, which include a wide array of fresh and high-quality products catering to diverse tastes. The breakfast features a generous selection of typical sweets and hearty items, providing something for everyone's appetite. The staff's attentiveness and friendliness have also been acknowledged, contributing to the overall positive breakfast experience.

However, some criticisms were noted with a few guests mentioning that the breakfast was monotonous and lacked variety in certain areas like fruits and cheese. A few reviews also suggested that the breakfast could be improved for vegans and that the cost was somewhat high. Additionally, the breakfast area was described as somewhat dark and noisy by some reviewers. Despite these minor drawbacks, the overall sentiment is strongly positive with many guests finding the breakfast experience at HF Fenix Porto to be a highlight of their stay.

Dinner
HF Fenix Porto offers a range of amenities, but when it comes to dinner, guests should be aware that the hotel does not provide an in-house restaurant for evening meals. Despite this, the situation is far from bleak as the hotel is conveniently located near the Bom Sucesso market, a popular food hall with a variety of dining options to suit different tastes. This bustling market is just a short walk away and has been consistently praised for providing a great array of food choices. While the hotel does have a spacious dining room and a lovely bar area with a terrace, those looking for dinner will need to venture out. The dining service during breakfast is commendable, though guests noted a preference for fresh juice options to match the hotel’s four-star rating. Overall, while on-site dinner options are lacking, the proximity to excellent nearby dining choices more than compensates for this shortfall.

Rooms
At HF Fenix Porto, the rooms consistently impress guests with their generous size, modern design and high level of cleanliness. Visitors frequently highlight the spaciousness, finding the rooms much larger than anticipated and well-suited for families or groups. Many rooms boast beautiful views of Porto with some offering stunning vistas from high floors. The combination of ample space, comfortable furnishings and efficient layout makes for a pleasant stay.

The rooms are not only spacious but also well-equipped and meticulously maintained. Guests appreciate the modern amenities and stylish decor, describing the rooms as elegant and cozy. Cleanliness is another standout feature with housekeeping frequently commended for their thoroughness. Rooms are quiet, well-ventilated and feature comfortable beds and pillows, ensuring a restful night's sleep.

Facilities such as large bathrooms with modern showers, functional room layouts and well-appointed spaces contribute to the overall comfort. Some rooms even have had recent refurbishments, adding to their modern appeal. Despite a few minor setbacks such as occasional noise from hotel ventilation or specific areas requiring modernization, the general consensus is that room quality at HF Fenix Porto is exceptional.

With these consistent attributes, HF Fenix Porto offers guests a comfortable and enjoyable stay, making it a recommended choice for travelers seeking spacious and clean accommodations in a well-located modern hotel.

Beds
The beds at HF Fenix Porto receive overwhelmingly positive feedback from guests who have stayed at the hotel. Many praised the comfort, describing the beds as super comfortable, very comfortable and extremely comfortable. Comments frequently highlighted the large size of the beds, noting that they were spacious and provided excellent room for a good night's sleep. Guests also appreciated the quality of the mattresses and pillows, repeatedly mentioning their comfort and the good bedding arrangement.

Housekeeping was noted to be helpful and the cleanliness of the beds with well-maintained linens added to the overall pleasant experience. A few guests mentioned minor complaints, such as beds being slightly hard or missing mattress protectors, but these were few and far between compared to the numerous positive remarks.

In summary, HF Fenix Porto offers modern, clean and very comfortable beds that contribute to an excellent stay experience, ensuring guests consistently enjoy a restful night's sleep.

Cleanliness
HF Fenix Porto impresses with its impeccable cleanliness and well-maintained facilities, consistently earning praise from guests. The hotel offers spacious, modern rooms that are spotless and beautifully designed. Housekeeping is thorough and professional, ensuring rooms are cleaned daily and kept immaculate. Guests appreciate the clean towels, tidy bathrooms and the overall high standard of hygiene throughout the hotel. The clean, contemporary design of both the rooms and common areas, combined with friendly staff and good location, make it an inviting and comfortable stay. Despite a few minor issues with dust and occasional delays in room cleaning, the majority of visitors found their accommodations exceptionally clean and well-organized, contributing to a pleasant and stress-free experience.

Staff
The HF Fenix Porto hotel is widely praised for its outstanding and friendly staff, described by many guests as attentive, helpful and professional. The reception team often receives special mention for their friendliness and efficiency, although a few guests noted that some staff appeared distracted by their phones. The dining room staff garnered positive feedback for their courteous and professional service during breakfast. Many reviewers highlighted the staff's ability to communicate in multiple languages, including English and Spanish, which added to their helpful nature. Overall, the personalized attention and welcoming atmosphere created by the staff left a lasting impression on guests, making HF Fenix Porto a highly recommended hotel for exceptional service and hospitality.

Wi-Fi
The frequent mention of Wi-Fi in reviews of the HF Fenix Porto suggests that the hotel's internet service has been a notable aspect of guests' experiences. Overall, the Wi-Fi quality at the hotel is generally positive. Many guests appreciate the good to very good Wi-Fi, noting that it works well with fast speeds particularly in certain areas. There are mentions of strong and stable connections, making it suitable for basic online activities and even business needs, as the speed was considered satisfactory for such purposes.

However, there are some inconsistencies. A few guests reported slow or unstable Wi-Fi, particularly in specific areas of the hotel like the rooms and lobby. Some faced intermittent disconnections and a handful found it challenging to connect on certain devices. Suggestions have been made for more specific Wi-Fi networks per floor to enhance stability.

While the majority praise the internet quality, it is worth noting that improvements could be made to ensure consistent performance throughout the entire hotel. Nonetheless, for many, the Wi-Fi experiences were favorable, complementing their overall stay at HF Fenix Porto.

Parking
The HF Fenix Porto features an on-site parking lot, providing guests with the convenience of parking directly at the hotel. Many reviewers appreciate the availability of a parking space upon arrival, describing it as "super easy" and "good parking." The hotel's underground parking garage, priced at €12 per day, is noted as a significant advantage given the limited parking spaces typically found in the city center.

However, guests commonly mention the narrowness and small size of the parking spaces, making it essential to have good control over the vehicle, especially for rental cars. The garage can be a bit tight and confusing, which could pose a challenge to some drivers. Despite this, the vehicular accessibility to the garage is considered good.

While the daily parking fee is viewed by some as slightly expensive and has occasional inconsistencies in the charged amount, it is deemed average for Porto. The charge for parking is outlined during booking, though some feel it should be included in the room rate. Overall, the on-site parking provides a valuable solution, even if the spaces are somewhat limited and the cost is an extra consideration.

Family
HF Fenix Porto is highly praised as a family-friendly destination, appreciated for its spacious and accommodating rooms, including family rooms with double beds, bunk beds and amenities such as a refrigerator and microwave. The hotel offers a comfortable and pleasant family atmosphere, where children can relax and enjoy themselves.

Guests commend the family-friendly staff, who are not only polite and helpful but also create a welcoming environment with gestures like providing crayons for kids. The breakfast is noted for its variety and the overall cleanliness of the hotel adds to the positive experience.

Private parking and in-room coolers make staying with young children more convenient and families of various sizes find the accommodations comfortably arranged, whether in quadruple rooms or recently renovated family rooms. Despite some minor inconveniences, such as the limited towel hangers in triple rooms, the overall consensus is that HF Fenix Porto is a great spot for family trips, offering relaxation without the worry of keeping children entertained or cared for.

Nightlife
Located close to the vibrant nightlife scene, the HF Fenix Porto offers visitors the convenience of being near some of the city's best after-dark attractions. Guests often note the benefit of its prime location, which is ideal for enjoying a glass of good wine to wind down the day. The hotel is positioned near lively areas that can be reached either by a short taxi or subway ride or even a half-hour walk, making it accessible for those who wish to explore the night scene.

While the bar terrace of the hotel is considered pleasant, some guests feel the atmosphere could be improved. Additionally, noise can be an issue due to the proximity to nightlife venues with some reviews mentioning loud music from live bands and disturbances caused by poor insulation.

Overall, the HF Fenix Porto proves to be an excellent choice for travelers wanting close access to Porto's energetic nightlife, though potential noise levels should be considered.

4 Star
HF Fenix Porto is generally recognized as an excellent four-star hotel with high-quality amenities and services. The hotel stands out for its modern and clean design, offering spacious rooms that are maintained to a high standard. Guests have highlighted the quality of the breakfast offered, although there have been occasional remarks about the freshness of some fruits and the juices not quite meeting the four-star expectation.

The staff are consistently praised for their helpfulness, contributing to a validated and positive four-star experience. The service levels and facilities meet the standard one would expect from a four-star establishment, ensuring a comfortable stay.

However, some reviews suggest that certain rooms could use updating and a few guests felt the hotel should have more facilities to justify its rating. Despite these minor criticisms, the majority consensus is that HF Fenix Porto delivers well on its promise of a four-star experience, making it a great option for travelers seeking quality accommodation in Porto.

Business
HF Fenix Porto offers a reasonable blend of accommodation and amenities tailored for business travelers in Porto. The hotel is conveniently located, making it a suitable choice for those on short work trips. Guests commend the welcoming, professional, courteous and attentive staff which adds to the overall positive experience. Reception services are noted to be efficient, enhancing the business-friendly environment.

The spacious rooms and large business facilities cater well to business meetings and work-related stays. Guests highlight the comfort of the rooms, which are considered optimal for a business trip. Additionally, the availability of free, reliable WiFi and complimentary breakfast contribute to the hotel's appeal for work travelers.

While there are some mentions suggesting that the hotel does not exclusively cater to business clients, the general consensus points to it being a favorable option for business needs. The noise level is reportedly tolerable, ensuring a conducive environment for productivity. Many business travelers express their intention to return, given the hotel's advantageous location and supportive atmosphere for work-related stays.

Accessible
HF Fenix Porto receives high praise for its accessibility features and convenient location. Situated in a quiet neighborhood, it offers easy access to Porto's city center and airport via public transport, which includes buses and a nearby metro station. The hotel's proximity to transport options such as Uber, taxis and buses ensures that guests with mobility issues can navigate the city with ease.

The hotel itself is designed with accessibility in mind. Rooms equipped for special needs individuals and wheelchair access are available and the overall building is wheelchair friendly. There is accessible parking and good access to the garage, making it hassle-free for those traveling by car. Additionally, the area surrounding the hotel includes accessible public facilities and a well-served network of transport connections.

Guests have found the hotel to be conveniently located on the main road, close to important amenities and within easy walking distance to the metro. The positive feedback highlights the hotel's dedicated efforts in providing a comfortable and accessible stay for all.


No, HF Fenix Porto doesn't have any pool.

No, a spa isn't available at HF Fenix Porto.

No, HF Fenix Porto doesn't allow dogs.

Yes, parking facilities are available at HF Fenix Porto.

No, HF Fenix Porto doesn't have a gym.

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