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Summary of reviewsBaumhaus Serviced Living - Art & Design Apartments is a top-notch accommodation choice for those looking for a central location in the city. Guests love the exceptional location, which allows them to walk everywhere they need to go and the convenience of having a bus stop just outside and a metro station one block away. The apartments offer beautiful and thoughtfully designed living spaces that are spacious, clean and equipped with all the amenities necessary for a comfortable stay. The beds are incredibly comfortable with high-quality mattresses, ensuring a good night's sleep. The natural light in the apartments is abundant which is perfect for those who love that cozy feel in their living spaces. The staff at Baumhaus Serviced Living - Art & Design Apartments has impeccable customer service with an incredibly friendly and helpful staff. Guests were personally greeted by the host and made to feel at home. The personal touch from Ines and Tina made guests feel well-cared for during their stay. The staff went above and beyond to ensure guests' needs were met and that they had everything they needed for a comfortable stay. The only minor criticism is that it could be cleaner, but the overall impression is that the apartment is well-maintained and well-cared for. Overall, Baumhaus Serviced Living - Art & Design Apartments is an exceptional and memorable stay. Show more
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Apartment where Extra Health & Safety Measures Have Been Taken
As an apartment, it likely implements enhanced cleaning protocols between stays. Could offer contactless check-in and check-out. Might provide cleaning supplies for guests to use during their stay.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Other The guest can opt out of meet and greet and express check-out has been put in place (guest can check-out without contact with the staff)
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Clean and Safe Turismo de Portugal
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Has the hotel closed during the pandemic? No
Answers last updated by Baumhaus Serviced Living - Art & Design Apartments
The structure maximizes air flow to reduce the need for air-conditioning
The structure maximizes natural light to reduce the need for lighting and heating
LED lighting throughout the premises
Signs in the rooms informing guests that towels will only be changed upon request
No disposable (single use) cups/glasses, plates and cutlery
Answers last updated by Baumhaus Serviced Living - Art & Design Apartments
Apartment with Free Wi-Fi
Apartment for Yoga
What percentage of your guests practise yoga during their stay?Under 50%
Is there an area in the premises dedicated to practising yoga?Yes. Garden
Is there an area near the hotel/accommodation ideal for practising yoga?Νο
Are group yoga lessons offered?Yes, at an hourly charge: € 10
Are private yoga lessons offered?Yes, at an hourly charge: € 35
Is there any yoga equipment available?Yes, for free
Types of yoga being taught:
Vinyasa yoga
Is there anything that you would like to highlight, add or clarify? The types of yoga and difficulty level can be discussed with the teacher prior to the class, so the class can be adjusted to the needs of the group.
Answers last updated by Baumhaus Serviced Living - Art & Design Apartments
Deluxe StudioThis studio is located on the lower floor of a 19th century building, with direct access to a large and sunny terrace overlooking the garden. The bright studio features a large kitchen, fully equipped with various appliances, a bathroom, a living area and a bedroom area.
StudioThe studio has a modern, brand new double bed to assure the maximum comfort of your stay, after a day walking around the city to enjoy the best it has to offer. It also features a full private bathroom, with shower, toilet, towel heating device, hairdryer, top quality towels and eco-labeled toiletries.
Please note that this studio is located on the 3rd floor and has no elevator access.
Superior StudioThis 2nd floor studio, with a big bathroom, kitchenette and huge balcony, offers elegant and modern functionality combined with the traditional architecture typical from the bourgeois houses of the 19th century.
Please note that this studio is located on the 2nd floor and has no elevator access.
LoftThe apartment features a bright room, a fully equipped kitchen, a bathroom and a lovely mezzanine, which will be the delight of youngsters.
Please note that this unit is located on the ground floor.
Superior LoftThis apartment features wooden floor and allows guests to enjoy their meals facing the garden in an elegant atmosphere, drink a glass of wine in the stone balcony or appreciate the entire landscape from the mezzanine.
Please note that this apartment is located on the ground floor. The mezzanine 1.20 metres height and not recommended for guests with reduced mobility.
Superior Deluxe StudioFor a romantic stay in a 19th century atmosphere, in the historical center of Porto, a small studio located in the 1st floor of a bourgeois house features wooden floor, 19th century traditional ceilings and Portuguese marble counters, ideal to recharge your batteries and enjoy the comfort and relaxation combined with the traditional heritage that Porto has to offer.
Please note that this studio is located on the 1st floor and has no elevator access.
One-Bedroom ApartmentBrand new, fully furnished with hand-picked design, this apartment has one independent bedroom, one fully equipped bathroom and a modern kitchenette.
Please note that this apartment is located on the 1st floor and has no elevator access.
Please note that guests must specify bedding preference when booking.
Superior One-Bedroom ApartmentThe bedroom is totally independent from the rest of the apartment, allowing privacy for 4 people. The place features cutting-edge design, a big equipped bathroom with traditional hand-made tiles on the floor, and a full range of home appliances, including a microwave, coffee machine, complete fridge, oven, toaster and water boiler. The room has a queen-size bed and plenty of closet space.
Please note that this apartment is located on the 2nd floor and has no elevator access.
Please note that guests must specify bedding preference when booking.
Deluxe King StudioThis studio has a bathroom, a fully equipped kitchen, room area and living area to relax. The terrace is fabulous to sunbath or to enjoy a glass of wine in the afternoon. It faces the garden, a true refuge in the center of the town, with its plants, decks and the giant pine tree that gives it the finishing touch.
Please note that this studio is located on the 3rd floor and has no elevator access.
About Baumhaus Serviced Living - Art & Design Apartments
Baumhaus Serviced Living - Art & Design Apartments is a fabulous accommodation choice for those wanting to be near the action in the city centre. Guests love the exceptional location, which allows them to walk everywhere they need to go. Although some found the walk to and from tourist areas to be a bit of a trek, the convenience of having a bus stop just outside and a metro station one block away makes it easy to get around. The hotel is also well-positioned right opposite two cafes, allowing guests to enjoy a quick bite before heading out for the day. Overall, guests agree that the location of Baumhaus Serviced Living - Art & Design Apartments is top-notch with many referring to it as 'tolle Lage' and 'plutôt bien placé'.
Rooms
Baumhaus Serviced Living - Art & Design Apartments offer beautiful and thoughtfully designed living spaces that are spacious, clean and equipped with all the amenities necessary for a comfortable stay. The apartments have a unique charm with a perfect blend of vintage and modern designer furniture, beautiful Portuguese interiors and impressive ceiling stucco. The beds are incredibly comfortable with high-quality mattresses, ensuring a good night's sleep. The natural light in the apartments is abundant which is perfect for those who love that cozy feel in their living spaces. However, a few guests found the loft apartments daunting with the low ceilings and stairs to the bathroom in the middle of the night being a bit scary. The apartments are ideal for overnight stays and breakfasts, making it a perfect place to rest while on holiday or business.
Cleanliness
Baumhaus Serviced Apartments has received glowing reviews from guests for its cleanliness and beautiful design. The rooms are described as "very clean" and "wunderschöne," while the bed linen is also noted to be spotless. The presence of a nice garden adds to the charm of the property. Guests appreciate the effort put into keeping everything "clean and tidy" and "verzorgd." While a few guests did mention some noise issues, the overall impression is that the apartment is well-maintained and well-cared for. The only minor criticism is that it could "podría estar más limpio," which suggests that the high standards of cleanliness have slipped in some areas, but not enough to detract from the overall positive experience.
Staff
Baumhaus Serviced Living - Art & Design Apartments has impeccable customer service with an incredibly friendly and helpful staff. Guests were personally greeted by the host and made to feel at home. The personal touch from Ines and Tina made guests feel well-cared for during their stay. The staff went above and beyond to ensure guests' needs were met and that they had everything they needed for a comfortable stay. Guests appreciated the warm welcome and attention to their well-being. Overall, the staff at Baumhaus Serviced Living - Art & Design Apartments made for an exceptional and memorable stay.
No, Baumhaus Serviced Living - Art & Design Apartments doesn't have any pool.
No, a spa isn't available at Baumhaus Serviced Living - Art & Design Apartments.
No, Baumhaus Serviced Living - Art & Design Apartments doesn't allow dogs.
No, parking facilities aren't available at Baumhaus Serviced Living - Art & Design Apartments.
No, Baumhaus Serviced Living - Art & Design Apartments doesn't have a gym.