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AC Hotel Porto by Marriott

Porto , Rua Jaime Brasil, 40 (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsAC Hotel Porto by Marriott receives positive reviews across several categories, making it a highly recommended choice for various types of travelers.

Located conveniently next to Estádio do Dragão and adjacent to the Alameda Shopping Center, the hotel's position is hailed for easy access to dining and shopping options. Although slightly removed from the city center, the nearby metro station ensures quick and easy access to Porto's historical areas within a 10 to 15-minute ride. The hotel's location is described as quiet, especially on non-game days, adding to the peaceful ambiance with automotive access and parking also praised for ease and convenience.

Breakfast offerings receive mixed feedback; while many guests commend the variety and quality, describing it as excellent and luxurious, some feel it lacks diversity and is overpriced. The dinner experience is similarly mixed with the quality of the food often praised as delicious and fresh, though the limited menu and occasional slow service are points of critique.

Rooms at the hotel are consistently praised for their spaciousness, cleanliness and comfort. Guests appreciate the large bathrooms, soundproof windows and comfortable beds, although some note the need for room updates, particularly the outdated televisions and occasional cooling issues. The staff's friendliness and professionalism significantly enhance the guest experience with reception staff frequently mentioned for their helpfulness and warm interactions.

The hotel maintains a commendable level of cleanliness with daily housekeeping and well-maintained facilities. However, minor maintenance issues in some bathrooms are noted. The WiFi service appears to be inconsistent; while some guests find it strong and reliable, others report connectivity issues.

Parking is generally convenient with options for free external and paid private garage facilities, the latter providing secure parking for a fee. The family-friendly environment is well-rated with amenities suitable for children and convenience offered by the adjacent shopping center, although some minor provisioning issues are highlighted.

The quality of the beds receives mixed feedback; while many guests find them very comfortable, others report issues with bed age, squeakiness and occasional cleanliness problems. The hotel's adherence to 4-star standards is debated with some guests finding the services and amenities satisfactory, while others expect more in terms of elegance and quality.

Business travelers appreciate the hotel's strategic location and professional meeting spaces, finding it conducive to work despite the lack of more vibrant leisure-focused amenities. Accessibility features are noted as excellent, making it suitable for all guests.

Overall, AC Hotel Porto by Marriott offers a comfortable and functional stay with convenient location, clean and spacious rooms and friendly staff, though some aspects such as breakfast variety, WiFi stability and facility updates could benefit from improvements.
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Categories

Business Hotel

As part of the Marriott brand, this hotel likely offers standard business amenities, such as meeting spaces, business services, and comfortable rooms for business travelers.

Hotel with Gym

AC Hotel Porto by Marriott provides a fitness center, making it convenient for guests to exercise. The availability of gym facilities supports a healthy lifestyle while traveling.

4-Star Hotel

This hotel provides modern accommodations and a range of amenities, ensuring a comfortable stay. Its location offers easy access to both the city center and the surrounding areas.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Parking

Accessible Hotel

Room Types

Standard Queen Room This modern room with wooden floor and high end furniture feature a queen bed or two single beds with four pillows, reading lamps, illuminated wardrobe, flat-screen cable TV, a working desk with chair, an ergonomic chair and an auxiliary table. The private marble bathroom includes shower, bath and free toiletries.

Standard Plus Queen Room This spacious room with avant-garde décor and high quality furniture features a double bed with four pillows, reading lamps, flat-screen cable TV, a desk, minibar and free WiFi. The private marble bathroom includes shower, bath, free toiletries, slippers, bathrobe and hairdryer.

Standard Triple Queen Room This triple room features air conditioning and a minibar. Please note that this room cannot accommodate any extra beds or baby cots/cribs.

Standard Twin Room This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Standard Triple Twin Room The unit has 3 beds.

About AC Hotel Porto by Marriott

License: 788

Guest Reviews

8.3

Very Good

Location

AC Hotel Porto by Marriott boasts a well-connected and convenient location, particularly noted for its proximity to Estádio do Dragão, making it an ideal choice for football fans attending a match. The hotel is adjacent to the Alameda Shopping Center, providing easy access to various dining and shopping options. Despite being a bit far from the city center, the nearby metro station offers easy access to Porto's historical area, typically within a 10 to 15-minute ride.

Guests appreciate the hotel's location for its easy access with a car and proximity to major roads. Parking is also noted as convenient by several visitors. Furthermore, the location is described as quiet when no games are happening at the stadium, offering a peaceful stay. The surrounding area includes a supermarket and a hypermarket, enhancing convenience for long stays or quick grocery runs.

Accessibility from the airport via metro is another point frequently highlighted, making travel in and out of the hotel relatively seamless. For those willing to take a taxi, the city center is approximately a 10-minute ride away.

While some guests feel the location is a bit removed from the central attractions, the efficient metro connections and nearby amenities largely offset this concern. Overall, the location is praised for its convenience, particularly for those attending events at the stadium or preferring a somewhat quieter stay away from downtown Porto.

Breakfast

Guests at the AC Hotel Porto by Marriott have mixed opinions about the breakfast experience. On the positive side, many highlight that the breakfast is excellent with phrases such as great, very good, fantastic and delicious commonly used to describe the variety and quality of the food. Some guests particularly appreciated the complete and varied breakfast options, even calling it a luxury breakfast. The breakfast area itself received praise for being beautiful and well-organized and the service was often noted as impeccable and friendly.

However, there were also notable criticisms. Several reviews mentioned that the breakfast lacked variety and some guests found it disappointing in comparison to other Marriott hotels. Others felt the breakfast was too expensive for what was offered, describing it as limited and meager in quality and selection. The breakfast experience during Covid-19 also drew some negative comments with changes from a buffet to a staff-served format being seen as less satisfying.

Overall, while many guests enjoyed their breakfast at the AC Hotel Porto, there is a clear desire for more variety and better value.

Dinner

Guests of the AC Hotel Porto by Marriott have shared a mix of experiences about dining at the hotel's restaurant. Many guests praised the quality of the food, describing it as excellent, delicious, fresh and reasonably priced. Those who dined there multiple times noted the consistency in the high quality of the dishes they tried.

However, some reviews highlighted issues with the variety and availability of dinner options. A few guests found the dinner menu limited and were disappointed by the lack of choices. Additionally, service at the restaurant received mixed feedback with reports of slow service and long waiting times for dinner.

While the overall taste and quality of the food were appreciated, some guests experienced significant issues that impacted their stay, such as unmet dietary requirements and unavailable dinner service.

Rooms

The rooms at AC Hotel Porto by Marriott are consistently praised for their spaciousness and comfort. Guests appreciate the large size of both the rooms and bathrooms, which allows for additional beds without compromising on comfort. The rooms are noted to be very clean with a good cleaning service ensuring a pleasant stay. The décor in the rooms is considered beautiful and cozy, offering guests a comfortable and pleasant experience.

Many reviews highlight the comfort of the beds and the presence of soundproof windows, which contribute to a restful sleep. Some rooms also feature a good chair for work, adding to the convenience for business travelers. The presence of a mini bar and a clean, tidy environment further enhances the stay.

However, there are some areas for improvement. Certain reviews mention that the televisions in the rooms are outdated with some stuck on a single channel and not offering a good selection, including a lack of Spanish channels. There were also mentions of rooms feeling cold and some bathrooms being outdated or in need of repairs.

Despite these minor issues, the overall experience in the rooms at AC Hotel Porto by Marriott is highly positive with the spacious, clean and comfortable environment being the standout features for guests.

Beds

AC Hotel Porto by Marriott receives mixed feedback regarding the quality of their beds. Generally speaking, many guests praise the beds for being very comfortable, providing a good night's sleep and being well-suited for both short and long stays. Guests often highlight the high-quality bedding and comfortable mattresses with some even specifying that the beds are smooth, warm and practical for both resting and working.

However, not all experiences are positive. Some guests noted issues such as beds being old and squeaky, small in size or uncomfortable due to instability. Complaints also included dirty bed sheets and occasional dusty rooms. The overall sentiment suggests that while the majority of visitors find the bed comfort excellent, there are areas for improvement to ensure consistency in guest experiences.

Cleanliness

AC Hotel Porto by Marriott has garnered commendable praise for its exceptional level of cleanliness and hygiene. Many guests highlighted that the property was spotless with rooms and bathrooms maintained in optimal conditions. Several reviews mentioned impeccable cleanliness every day, indicating a consistent standard. The overall establishment, including individual rooms, was frequently described as very clean, tidy and hygienic.

The positive remarks extended to the hotel's service with guests often noting the dedication to cleanliness and the helpfulness of the staff. The housekeeping team received particular acknowledgment for maintaining a clean environment and ensuring the provision of hygiene products, even though a few guests mentioned needing to request certain items like conditioner and soap.

Despite the overwhelmingly positive feedback, there were some areas for improvement. A handful of reviews pointed out minor issues such as maintenance needed in some bathrooms, including mold between tile joints and occasional noise due to ongoing repairs. Some guests also felt room cleaning could be improved and observed that rooms were in need of some updates.

Overall, AC Hotel Porto by Marriott is noted for its top-notch cleanliness, making it a reliable choice for guests who prioritize hygiene. With excellent service and a clean environment, it offers a comfortable and pleasant stay, though attention to ongoing maintenance and improvement would further enhance guest experiences.

Staff

The staff at AC Hotel Porto by Marriott receive consistent praise for their friendliness and professionalism. Guests frequently highlight the welcoming nature and helpfulness of the reception team, noting that interactions at the front desk set a positive tone for their stay. The receptionists, including specific mentions of individuals like Tony and Mrs. Susana, are described as providing useful information and displaying genuine kindness.

The service offered throughout the hotel is generally considered top-notch with particular commendation for the attentiveness and warmth of the staff. The housekeeping and restaurant teams also contribute positively to the guest experience, displaying friendliness and efficiency in their roles.

While the staff's overall dedication and professionalism shine through, there are occasional mentions of areas for improvement, such as slower service at the bar and isolated instances of unhelpful responses. Nonetheless, the consistently polite, kind and approachable demeanor of the staff substantially enhances the overall guest experience, making the AC Hotel Porto by Marriott a welcoming and comfortable choice for travelers.

Wi-Fi

The WiFi experience at AC Hotel Porto by Marriott appears to be inconsistent based on recent guest reviews. Some guests have praised the WiFi for being strong and enabling them to work in their rooms with relative speed and stability. However, a considerable number of visitors reported various issues. Problems ranged from slow internet speeds to complete lack of connectivity, particularly in the rooms. Some guests also mentioned difficulties in accessing the network, coverage problems in parts of the room and erratic browser behavior when attempting to connect. Evening times seemed to exacerbate the instability of the connection and a few reviewers expressed frustration over the lack of WiFi support overall.

Parking

Guests of AC Hotel Porto by Marriott generally find parking to be convenient and accessible. The property offers multiple parking options, including free external parking and paid private garage facilities. Many guests appreciate the availability of free parking spaces directly in front of the hotel, making it effortless to park without any issues.

Though parking in the hotel's private garage incurs a fee of 10 euros per day, it provides a secure option for those seeking added security. However, some reported difficulties with the garage entry and occasional issues with parking slots, especially on game days or specific occasions.

Overall, the parking experience is largely positive due to the abundance of free parking spaces around the hotel and the convenience of outdoor parking. Despite a few isolated instances of unavailable parking, the ease of finding a spot nearby and the availability of both free and paid options contribute to a satisfactory experience for most guests.

Family

AC Hotel Porto by Marriott garners favorable reviews for its family-friendly accommodations. Guests consistently note that the hotel is suitable for families, highlighting the triple room option as particularly beneficial. It is described as perfect for family stays and comfortable for families, making it a recommended choice for those traveling with children. The hotel's connection to a large, convenient shopping center is another appreciated feature, adding to the convenience of the stay. While the reviews are largely positive, there is a mention of limited provisions, such as only one bottle of water being provided when the accommodation was booked for two people. Overall, the hotel is warmly recommended for family vacations.

4 Star

AC Hotel Porto by Marriott, a 4-star establishment, has received mixed reviews regarding its adherence to the expected standards of such a rating. While some guests affirmed that it offers 4-star services, amenities and overall experience, others expressed disappointment, feeling that the hotel did not meet the expected quality for a 4-star rating. There were mentions of the rooms and amenities lacking the elegance and comfort typically associated with a 4-star hotel with specific references to outdated bathrooms and inadequate in-room facilities. Some guests also criticized the bed for being uncomfortable and poorly assembled. Overall, while the hotel has its merits, the feedback suggests that improvements could be made to fully align with 4-star expectations.

Business

AC Hotel Porto by Marriott is well-regarded for its convenience and suitability for business travelers. Situated near key business centers, the hotel is frequently praised for its strategic location, making it ideal for business trips. Its proximity to Estadio Dragao and accessibility via highway and metro station add to its appeal.

Guests find the hotel to be business-friendly, offering a peaceful environment conducive to work. It features professional meeting spaces, fitting for business meetings and events. The property is modern, clean and organized, fitting the expectations for a solid business hotel, although it may lack some lively elements one might find in more leisure-focused accommodations.

The hotel is equipped with essential business amenities and provides good accommodations for working professionals. However, some guests have noted the absence of a café or snack bar, which could be an inconvenience during extended work sessions. Additionally, points for improvement include small televisions and uncomfortable beds.

Overall, AC Hotel Porto by Marriott is recommended for business travelers seeking a comfortable and functional stay.

Accessible

AC Hotel Porto by Marriott is noted for its excellent accessibility features. Guests have highlighted the hotel's great access, stating it is very accessible for those with disabilities. The hotel offers easy wheelchair access and accessible rooms, which include spacious bathrooms suitable for handicapped guests.

Elevators are easily accessible, enhancing the overall convenience for guests with mobility concerns. Additionally, there is designated parking for disabled individuals. The accessibility of the location is further enhanced by its proximity to public transportation with a metro station just 200 meters away, about a 5-minute walk.

However, there have been some criticisms mentioning that some accessible rooms do not meet the minimum standards of accessibility, which might be a concern for those requiring specific accommodations. Nonetheless, the overall feedback emphasizes the hotel's strong commitment to accessibility, making it a practical choice for travelers with disabilities.

No, AC Hotel Porto by Marriott doesn't have any pool.

No, a spa isn't available at AC Hotel Porto by Marriott.

No, AC Hotel Porto by Marriott doesn't allow dogs.

Yes, parking facilities are available at AC Hotel Porto by Marriott.

Yes, AC Hotel Porto by Marriott has a gym.

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