Guajará Palace Hotel

Porto Velho -8.75711000, -63.88515500 , Rua Miguel Chakian 1468 (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsGuajará Palace Hotel is highly regarded for its strategic location near the city's main bus station, allowing guests to easily explore local attractions. Its proximity to essential amenities like pharmacies, supermarkets, and a diverse array of dining options further enhances its appeal. While the area may be dimly lit at night, guests nonetheless feel safe. The hotel's blend of comfort and affordable pricing is a noted advantage, complemented by the welcoming and helpful reception staff and a satisfying breakfast spread.

The breakfast experience receives acclaim for its delicious and well-prepared selection, offering a variety of breads, cheeses, meats, and fruits. Many guests appreciate the attentive morning staff, finding the breakfast to be a good value, although there are occasional suggestions for more variety and replenishment.

Room accommodations are praised for their spaciousness and cleanliness, offering good value for budget-conscious travelers. While some guests appreciate the cleanliness and new air conditioning units, others note the outdated facilities and mixed comfort of the beds. Instances of torn sheets, insect sightings, and equipment malfunctions are mentioned, indicating areas for improvement.

Cleanliness throughout the hotel generally receives positive feedback, with pristine bathrooms and fresh linens contributing to the pleasant atmosphere. Despite some issues with aging facilities and instances of insects, the hotel's cleanliness remains a strong point.

The staff at Guajará Palace Hotel are consistently lauded for their friendliness and attentiveness, significantly enhancing the overall guest experience. Recognition is frequently given to specific staff members for their exceptional service, reinforcing the hotel's reputation for excellent service.

Overall, Guajará Palace Hotel offers a satisfactory experience with a notable location and accommodating staff, though there are some areas where enhancements could elevate guest satisfaction.
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Hotel with Parking
Guajará Palace Hotel is listed as offering free parking.

Family Friendly Hotel

Accessible Hotel

Room Types
Deluxe Double Room with Shower This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Quadruple Room This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 4 beds.

Triple Room This air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom.

Deluxe Single Room This air-conditioned single room includes a flat-screen TV with cable channels and a private bathroom.

Deluxe Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a shower. This suite features a flat-screen TV with cable channels. The unit has 1 bed.

Guest Reviews
8.0
Very Good
Location
Guajará Palace Hotel boasts an enviable location that receives consistent praise from its guests. Situated almost next to the city's main bus station, it provides easy access to various points of interest, making it an ideal spot for travelers looking to explore the area. Guests appreciate the proximity to essential amenities, with pharmacies, supermarkets, and an array of restaurants and bars conveniently close by. Despite the surrounding area being noted as quite dark at night, guests generally report feeling safe while walking around. The hotel creates a balance between comfort and affordability, offering reasonable accommodation at friendly prices. Those who stay here tend to highlight the helpfulness of the reception staff and enjoy a wholesome breakfast to start their day. While the decor and structure are somewhat older, the hotel meets expectations by providing a satisfactory experience in a great location.

Breakfast
Guajará Palace Hotel offers a breakfast experience that generally delights its guests. Many visitors describe the breakfast as delicious, with several praising its well-varied and complete nature. The morning meal features a good variety of items including bread, cheese, ham, couscous, cakes, and an assortment of fruits, which contributes to its reputation as excellent and very well-prepared. Guests often highlight the attentive staff, enhancing the overall breakfast experience. There are mentions of the breakfast being a great value for money, aligning with the overall positive perception. However, some reviews indicate areas for improvement, such as the occasional lack of food variety and replenishment. Despite these minor criticisms, the breakfast at Guajará Palace Hotel generally leaves a positive impression, described by many as wonderful and even perfect.

Rooms
Guajará Palace Hotel offers accommodations that are simple yet align with its pricing, providing decent value for budget-conscious travelers. Many guests appreciate the spacious and well-equipped rooms, highlighting features such as clean, fragrant bed linens and new air conditioning units. Despite some guests noting outdated facilities, these generally function well, contributing to a comfortable stay. The beds receive mixed reviews, with some guests finding them good, while others experience sagging. Rooms are frequently praised for cleanliness, with clean bathrooms and crisp, fresh towels adding to the positive experience.

However, some visitors have encountered issues that suggest the need for renovations, such as torn sheets, insect sightings, including cockroaches, and poor initial housekeeping. Equipment failures like non-functioning TVs and air conditioning units have required room changes for several guests. Additionally, bathroom size and sewage odors have been pointed out as areas for improvement. Overall, Guajará Palace Hotel seems to provide basic but adequate accommodations, although there is room for enhancements to ensure a more consistently pleasant stay.

Beds
Guest reviews of Guajará Palace Hotel present a mixed opinion about the beds. Many guests mention that the mattresses are quite firm, describing them as hard or uncomfortable. However, there are positive remarks noting that the beds are in good shape and some guests find the mattresses comfortable. It seems that bed comfort can vary depending on personal preference, with some guests successfully resolving their discomfort by requesting room changes. The feedback suggests that while some guests are satisfied with the bed conditions, there might be room for improvement to consistently meet the comfort expectations of all visitors.

Cleanliness
Visitors to Guajará Palace Hotel largely praise the hotel's cleanliness, highlighting pristine rooms, fresh bed linens, and towels, as well as spotless bathrooms. Several reviews commend the hotel for providing clean and fragrant bedding, contributing to a pleasant stay. Additionally, despite feedback indicating that the facilities are aging, air conditioning units are noted to be new and functional, ensuring comfort. On the downside, some guests have pointed out issues with insects in certain areas like the bathroom, and mentioned that the building’s age sometimes detracts from the overall experience. Nonetheless, guests find the breakfast simple yet delicious and appreciate the fair pricing in relation to the services offered.

Staff
Guajará Palace Hotel boasts an impressive level of service, with guests consistently praising the staff for their friendliness and attentiveness. The team is noted for being organized and helpful, ensuring a pleasant experience for everyone. Particular recognition is given to the morning receptionist for her exceptional efficiency and friendly demeanor. Guests find the service across the hotel, including the breakfast area, to be of high quality, highlighting Ms. Ana for her attentiveness. Staff kindness is a recurring theme that enhances the overall experience, making the service a standout aspect of the hotel. Whether interacting with individuals or providing support in various areas, the employees contribute significantly to the hotel's excellent reputation, complementing the hotel's clean and comfortable rooms.


No, Guajará Palace Hotel doesn't have any pool.

No, a spa isn't available at Guajará Palace Hotel.

No, Guajará Palace Hotel doesn't allow dogs.

Yes, parking facilities are available at Guajará Palace Hotel.

No, Guajará Palace Hotel doesn't have a gym.

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