Umbu Hotel Porto Alegre - Centro Histórico - Prox Aeroporto

Porto Alegre -30.02672300, -51.21900900 , Rua Farrapos, 45 (Show on Map)
7.5
Good


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Summary of reviewsUmbu Hotel Porto Alegre - Centro Histórico - Prox Aeroporto stands out positively for its exceptional location and cost-benefit ratio. Positioned just 15 minutes from Salgado Filho Airport and close to the Porto Alegre bus terminal, it provides convenient access to commercial areas and key tourist spots in the historic center, making it an ideal base for both short stays and extended city explorations. The central location simplifies logistics for travelers and offers ready access to shops, dining venues and public transit.

Guests consistently praise the hotel for its spacious and comfortable rooms, well-organized facilities and clean environments. The spacious bathrooms and effective air conditioning enhance the overall comfort. The tidiness is apparent with many commending the housekeeping staff for their meticulous care, which contributes significantly to a pleasant stay.

The staff at Umbu Hotel receive high marks for their politeness, attentiveness and efficiency. The friendly and professional demeanor of the reception and housekeeping teams is often highlighted, enhancing the overall guest experience. The staff's commitment to customer satisfaction is a recurrent praise point, adding to the hotel's appeal.

Breakfast receives mixed reviews but remains generally favorable. Guests appreciate the simplicity and the satisfactory variety, which includes fresh fruits, scrambled eggs, cakes, cereals and yogurts. However, feedback on consistency varies with some guests noting the need for better replenishment and improvements in quality.

The hotel's on-site dining for dinner shows room for improvement with reviews indicating a need for better quality and consistent service. While some guests praise the dinner buffet, others report issues like cold food and meals prepared with expired ingredients. The lack of nearby dining options and nighttime safety concerns complicate dining choices for guests.

The Wi-Fi service at the hotel is another mixed element; while some guests report excellent connectivity, others encounter significant issues with weak and unstable signals, particularly in the rooms and on upper floors. Enhancing the reliability of this service could markedly improve guest satisfaction.

The gym facilities receive credit for their basic functional space, yet the quality of maintenance is noted as lacking. Complaints about broken equipment, poor ventilation and cleanliness suggest a need for better upkeep and investment.

Parking, while appreciated for its availability, comes with additional costs and mixed reviews about its organization and space. The proximity and convenience are positive aspects, but security concerns over the storage of car keys and the chaotic setup are noted areas for improvement.

In summary, Umbu Hotel Porto Alegre - Centro Histórico - Prox Aeroporto is a commendable choice for travelers due to its strategic location, spacious and clean rooms and welcoming staff. With some improvements in dining options, Wi-Fi reliability, gym maintenance and parking organization, the hotel could further elevate its standing among guests. Despite certain areas in need of enhancement, the hotel provides a comfortable and convenient stay, especially suitable for families and business travelers.
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Family Friendly Hotel
This hotel is listed among the best family hotels in Porto Alegre.

Dog Friendly Hotel
This hotel allows pets of any size for an additional fee, making it a suitable option for travelers with pets.

Hotel with Parking
Umbu Hotel Porto Alegre provides private car parking and a private parking garage on site. A spacious and secure car park is available, with self-parking incurring a surcharge.

3-Star Hotel
Located in the historic center and near the airport, this hotel provides a convenient location. It is well-suited for guests interested in historical sites.

Business Hotel

Accessible Hotel

Hotel with Gym

Room Types
Executive Double Room Recently refurbished, this rooms includes air conditioning, a flat-screen TV with cable channels, minibar and private bathroom with a hot shower and hairdryer.

Executive Twin Room Recently refurbished, this rooms includes air conditioning, a flat-screen TV with cable channels, minibar and private bathroom with a hot shower and hairdryer.

Executive Triple Room Recently refurbished, this rooms includes air conditioning, a flat-screen TV with cable channels, minibar and private bathroom with a hot shower and hairdryer.

Standard Double Room This double room has a minibar and air conditioning. Bathroom is private and it includes free toiletries.

Standard Twin Room This twin room features a cable TV, air conditioning and minibar. Bathroom is private and it includes free toiletries.

Standard Triple Room This air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Standard Family Room This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.

Standard Quadruple Room This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.

Superior Quadruple Room This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 4 beds.

Superior Family Room This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.

Superior Triple Room This air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Guest Reviews
7.5
Good
Location
Umbu Hotel Porto Alegre - Centro Histórico boasts an exceptional location that is frequently praised for its convenience and proximity to key points of interest. Situated roughly 15 minutes from Salgado Filho Airport and near the Porto Alegre bus terminal, the hotel serves as a strategic base for travelers looking to explore the historic center, commercial areas and further destinations like Florianópolis. The location's accessibility to major roads and public transit makes it ideal for both quick stopovers and extended exploration of the city.

Guests often highlight the superb cost-benefit ratio, the cleanliness and the comfortable, spacious rooms. The hotel's central location in Porto Alegre is often described as close to everything needed for a short or business stay with easy access to downtown shops, tourist spots and dining venues. Its proximity to the airport and major highways simplifies logistics for travelers on the go.

However, despite the practical advantages, the surroundings raise concerns for many guests. The immediate area is noted to be dangerous, particularly after dark with reports of homelessness, drug users and general safety issues. This ambiance can make walking around the neighborhood uncomfortable, leading many to advise using taxis or rideshare services when venturing out. The need for enhanced security measures and increased cleanliness around the hotel is frequently mentioned.

Overall, Umbu Hotel Porto Alegre's excellent location offers significant convenience for airport access and exploring the city's historic center. The cost-benefit ratio is favorable with good services, but travelers should remain cautious when navigating the local area, particularly at night.

Breakfast
The breakfast experience at Umbu Hotel Porto Alegre - Centro Histórico garners a mix of praise and criticism from guests. Many reviews commend the breakfast as good, delicious and abundant with some guests valuing the variety and freshness of fruits and options available. The breakfast is described as simple but sufficient, well-organized and appropriate considering the cost of the stay. Various reviews highlighted the diverse range of items including fruits, scrambled eggs, yogurts, cakes and cereals.

However, consistency remains an issue. While some reviewers found the breakfast excellent and delightful, others noted that it lacked variety and had limited options, especially as service time progressed in the morning. Several guests observed that items were not replenished quickly, causing dissatisfaction for those arriving later. Some mentioned underwhelming aspects like old or overripe fruits, subpar coffee and sometimes cold or stale items. Others felt that the breakfast quality had declined in recent years with some suggesting improvement in both quality and variety, particularly more savory items and natural juice options.

In summary, while the breakfast at Umbu Hotel Porto Alegre provides a generally satisfactory start to the day with a decent selection that aligns with the price point, there remains room for enhancement in consistency, variety and replenishment efficiency to better meet guest expectations.

Dinner
Umbu Hotel Porto Alegre - Centro Histórico - Prox Aeroporto offers a dining experience that has garnered mixed reviews. While some guests have appreciated the good and delicious food served at the hotel's on-site restaurant, others have had less positive dining experiences, pointing out issues like cold food and meals prepared with expired oil. The dinner buffet at the hotel has been described as excellent by some, but not all guests were impressed.

One notable drawback is the lack of nearby dining options. The hotel is located in an area that appears to be devoid of restaurants, making it less convenient for guests who prefer venturing out for meals. The dark and seemingly less bustling surroundings at night further add to the challenges of finding dining alternatives in close proximity.

For those unable to step out ordering food through reception-provided services is an option, though it's noted that the hotel lacks a proper dinner service or restaurant that operates throughout the day, leaving guests with limited choices. Additionally, despite being near a shopping mall, guests have expressed a need for better in-hotel dining facilities, especially given the limited external options available.

Overall, while some aspects of the hotel's dining experience have received commendations, there is a consensus that improvements could be made to better serve the guests' needs, particularly in enhancing the quality and availability of dinner services.

Rooms
Nestled in the Centro Histórico of Porto Alegre, Umbu Hotel offers guests a mix of spaciousness and comfort in its array of rooms. Reviewers frequently highlight the generous room sizes, noting the large and well-organized spaces that provide a cozy and welcoming atmosphere. The bathrooms also get commendable mentions for their spaciousness and good water pressure in the showers.

Many guests appreciate the facilities inside the rooms, including reliable air conditioning, comfortable beds and the presence of basics like minibars and TVs. Cleanliness is another consistently positive note with numerous reviews pointing out the well-maintained and tidy environments.

However, there are some areas for improvement. Several reviews mention a slight musty smell and occasional issues with lighting, reflecting a need for better maintenance and renovations. A few guests experienced discomfort due to old or poorly kept furniture, inconsistent air conditioning and rooms that were smaller than expected. Noise from the corridor and nearby elevator posed a disturbance for some guests as well.

In summary, while the rooms at Umbu Hotel offer spaciousness and functionality that meet the primary needs, there is a clear call for enhanced maintenance and updating facilities to ensure a more consistently pleasant stay.

Beds
At Umbu Hotel Porto Alegre, the overall consensus among guests regarding the beds is that they are largely comfortable with numerous mentions of them being comfortable or very comfortable. Some reviewers particularly appreciated the combination of comfortable beds and pillows. However, there were recurrent mentions of issues such as worn-out, soft or sagging mattresses which detracted from the comfort for some guests. Specific problems included broken or noisy beds, beds sinking in the middle and bunk beds that were difficult to climb. There were also occasional complaints about bed linens with some guests noting dirty sheets or sour smells. Despite these issues, a significant number of guests felt the hotel provided good, comfortable bedding, contributing positively to their stay.

Cleanliness
Umbu Hotel Porto Alegre - Centro Histórico, located conveniently close to the airport, has garnered mixed reviews regarding its cleanliness. Highlighting many positive aspects, numerous guests noted the hotel and rooms as very clean and well-organized. The cleanliness of bathrooms and general upkeep were often described as impeccable with guests appreciating clean grout, properly maintained curtains, clean bed linens and towels.

Visitors were particularly impressed with the attentive and helpful housekeeping staff who ensured the rooms were kept tidy and comfortable. The public areas, such as corridors and dining spaces, were frequently mentioned as clean and orderly, contributing to a pleasant environment.

However, some guests did report issues. Certain rooms were described as poorly cleaned upon arrival with specific mentions of dust, dirty floors, hair in bathrooms and unpleasant odors. Instances of mold, cigarette smell and dirty bathroom corners were highlighted in multiple reviews. The cleanliness of common areas like corridors and elevators also left something to be desired for some guests, who noted accumulated dirt and maintenance issues.

While the general perception of the Umbu Hotel's cleanliness tends to be positive, these mixed reviews suggest that consistency in cleaning standards could be improved, especially in certain rooms and common areas. Nonetheless, many found the hotel to be a cozy, comfortable and clean stay overall.

Staff
The reviews of Umbu Hotel Porto Alegre - Centro Histórico - Prox Aeroporto reveal predominantly positive feedback concerning the staff's performance. Guests frequently characterize the employees as polite, friendly and attentive. The reception team, in particular, is praised for their efficiency, responsiveness and welcoming demeanor. Guests appreciate the supportive and helpful nature of both the front desk and housekeeping staff with specific mentions of staff members going above and beyond to meet customer needs and provide local tips.

Customer service is highlighted as a strong point with many noting the attentive and courteous behavior of the staff, contributing to an overall pleasant experience. Nonetheless, there are a few mentions of less favorable interactions, including reports of some staff members being rude or inattentive, which suggests inconsistency in service quality. Despite these occasional issues, the majority of reviews emphasize the positive interactions with guests lauding the hotel's employees for their professionalism and kindness.

The hotel staff's helpful demeanor and exceptional service, coupled with their ability to make guests feel welcome, play a significant role in the positive guest experiences reported. Attention to customer satisfaction and the accommodating nature of the employees are recurrent themes, making the hotel a commendable choice for travelers.

Wi-Fi
The internet service at Umbu Hotel Porto Alegre - Centro Histórico - Prox Aeroporto is a mixed bag. Several reviews indicate that the Wi-Fi is a strong suit with some guests noting an excellent signal and full coverage throughout the hotel. When it works, the internet is described as having a strong and continuous signal, providing a seamless experience. Others, however, report a stark contrast with weak and unstable Wi-Fi, particularly in the rooms and on upper floors. Common complaints include poor connectivity, inconsistent service and no signal at all times with some guests unable to access the Wi-Fi during their stay. The necessity to reactivate the connection upon returning to the hotel was also mentioned. Despite these issues, there are moments when guests found the Wi-Fi to be good or functioning well, suggesting that the experience can vary significantly. Overall, it appears that while the hotel has moments of reliable internet, improvements are necessary to ensure a consistently positive experience for all guests.

Gym
Umbu Hotel Porto Alegre - Centro Histórico offers a gym that seems to receive mixed reviews from guests. Some visitors appreciate having a fitness space available and find it to be an adequate or reasonable option for basic workouts. It is considered a plus by those looking for a facility to maintain their fitness routine during their stay.

However, there are notable concerns about the gym's condition. Complaints frequently mention poor maintenance, broken equipment and a lack of necessary care. The presence of mold and a musty smell are recurring issues, along with reports of the gym being dirty and having no ventilation. Guests suggest that the management should invest more effort into maintaining and updating the gym to ensure a more pleasant and functional experience for users.

Parking
Guests at Umbu Hotel Porto Alegre - Centro Histórico generally appreciate the presence of parking facilities at the hotel, highlighting its essential availability and convenience. However, several guests pointed out that parking comes at an additional cost, ranging from 25 to 39 reais per day, which some found affordable while others considered high.

The parking lot itself has mixed reviews. It is described as spacious and good for large cars, though some reviews mention it being tight and small with limited availability. The organization and cleanliness of the parking area were noted as areas needing improvement with a few guests pointing out it felt chaotic and lacked proper coordination. A particular concern was the need to leave car keys at the reception, which was stored in an open place, raising security worries for some.

On the positive side, the parking lot is praised for its easy access and its proximity to the hotel, making it convenient for those with vehicles. There are both covered and uncovered options, though not all parking spaces are covered. Internal parking is described as good and accessible, albeit sometimes difficult to navigate.

Overall, while the cost-benefit ratio of the parking at Umbu Hotel is recognized, several areas such as organization, space and security could benefit from improvements to enhance guest satisfaction.

Family
Umbu Hotel Porto Alegre - Centro Histórico - Prox Aeroporto appears to be an ideal accommodation option for families. Reviews suggest that the hotel is notably family-friendly and welcoming, making it conducive for family stays. The spacious rooms, often highlighted as large and comfortable, seem well-suited to accommodate entire families. The family rooms are particularly praised for their suitability and comfort, allowing for a restful stay which is ideal for those continuing their journey.

Frequented by families, the hotel maintains a peaceful atmosphere that many guests appreciate. The overall environment is described as pleasant, hygienic and notably affordable—an advantage for budget-conscious travelers.

However, some room-specific details, such as the bathroom curtain and bedding, received mixed feedback, potentially impacting the cleaning standards and comfort levels. Noteworthy is the occasional inconvenience caused by the limited toiletries provided and the arrangement of separate beds for families. Despite these minor setbacks, the hotel's family-oriented focus and favorable room sizes make it a recommendable choice for family vacations in Porto Alegre.

3 Star
Umbu Hotel Porto Alegre - Centro Histórico - Prox Aeroporto is a budget-friendly option that appeals to travelers looking for good value for money. It consistently receives praise for its adequate cost-benefit ratio, making it a solid choice for a three-star hotel in Porto Alegre. Guests often highlight the affordability of the accommodations, noting that the price-quality relationship is favorable.

The hotel delivers on basic promises with clean rooms, comfortable beds and sufficient breakfast offerings. The air conditioning in the rooms works well, which is a necessity for a comfortable stay. The facilities, while functional and practical, could benefit from some improvements, but they are in line with three-star standards as expected by guests familiar with this category.

Ideal for those who need a quick sleep or a short stay, the hotel fulfills its role without any luxury frills. It offers practical lodging with the advantage of being close to the airport and located in the historical center of Porto Alegre.

Overall, while there are some areas that could see enhancement, Umbu Hotel is recognized for its excellent cost-benefit, fulfilling the expectations of a three-star hotel and providing good value for money in a convenient location.

Business
Umbu Hotel Porto Alegre - Centro Histórico - Prox Aeroporto is a solid choice for business travelers. The guests repeatedly highlight it as a suitable option for short business stays, noting its practicality for work-related trips. The hotel's location in the city center is convenient for both business and touristic activities, making it easy for guests to navigate around Porto Alegre. Additionally, the hotel offers good cost-benefit ratios, which appeal to those who prioritize budget while traveling for work. The breakfast receives positive mentions, contributing to the overall satisfactory experience. Despite undergoing renovations and updates, the hotel remains a comfortable and functional choice, particularly for those needing a place to rest and recharge between business engagements. The hotel also accommodates pets, adding to its practicality for those on the move with their furry companions.

Accessible
Umbu Hotel Porto Alegre - Centro Histórico - Prox Aeroporto 15min receives positive recognition for its accessibility features with many guests finding it very accessible and comfortable. Its location is noted for its convenience and easy access, making it suitable for those continuing their journeys or in need of an affordable option that meets their accessibility needs. Despite these positive aspects, the hotel does face some criticism regarding its older condition and limited availability in the garage.

Several guests have reported issues with the elevators, noting frequent problems and long wait times. Additionally, the hotel entrance lacks a ramp, posing a challenge for those with mobility impairments. Some reviewers have mentioned the need for handrails in the bathrooms and have indicated that accessibility features can be improved. Nonetheless, the staff is frequently praised for their accessibility and polite demeanor, contributing to an overall positive stay for guests with disabilities.

Dog Friendly
Umbu Hotel Porto Alegre - Centro Histórico - Prox Aeroporto stands out for its pet-friendly policies, welcoming guests traveling with dogs. The hotel accepts pets and is recognized for being dog-friendly. Additionally, the rooms are noted for their comfort and pet-friendly nature. There are suggestions for creating a pet-friendly area for breakfast, indicating an ongoing commitment to enhancing the experience for guests with pets. However, potential guests should be aware that some have noted the hotel might not be suitable if normal dog behavior is an issue.


No, Umbu Hotel Porto Alegre - Centro Histórico - Prox Aeroporto doesn't have any pool.

No, a spa isn't available at Umbu Hotel Porto Alegre - Centro Histórico - Prox Aeroporto.

Yes, Umbu Hotel Porto Alegre - Centro Histórico - Prox Aeroporto welcomes dogs.

Yes, parking facilities are available at Umbu Hotel Porto Alegre - Centro Histórico - Prox Aeroporto.

Yes, Umbu Hotel Porto Alegre - Centro Histórico - Prox Aeroporto has a gym.

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