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Summary of reviewsMaster Express Dom Pedro II, strategically located near the American Consulate and Salgado Filho Airport, is highly praised for its convenience and accessibility, making it a popular choice for travelers seeking short-term accommodations. Many guests find the location perfect for business or leisure, with easy access to shopping malls and Porto Alegre's northern zone, enhancing its cost-effectiveness, particularly for those with appointments at the consulate or early flights.
The hotel’s rooms are generally rated as spacious and comfortable, featuring clean environments and adequate amenities like air conditioning and minibars. Guests often highlight the comfortable beds and effective showers, though there are occasional setbacks such as minor maintenance issues and noise from nearby roads. Nevertheless, the attentive and professional staff contribute significantly to a pleasant stay, often assisting with various needs and offering excellent service.
Breakfast at the hotel receives mixed feedback; it is generally appreciated for its variety and freshness, with a spacious dining area that includes a coffee machine. However, some guests note the occasional need for improvement in terms of food variety and freshness, especially during peak hours. Despite these observations, many consider it a highlight of the stay, thanks to its good value proposition.
Regarding cleanliness, the hotel receives mixed reviews. While many guests appreciate the well-maintained and clean facilities, there are instances of inconsistencies, with some guests reporting issues such as dust and odors upon arrival.
Additional amenities like the gym and parking also receive varying feedback. The gym is seen as a satisfactory facility with room for minor improvements, while parking is convenient and secure, though requiring a fee and presenting challenges like tight spaces.
Wi-Fi connectivity is a noted area for improvement, with reports of weak signals and connectivity issues, which can be frustrating for guests requiring reliable internet access.
Overall, Master Express Dom Pedro II is acknowledged as a solid three-star hotel, well-suited for business travelers and those focusing on budget-friendly options. It successfully meets the basic needs of travelers, providing a functional and comfortable stay near important travel hubs. Show more
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Hotel with Parking
Master Express Dom Pedro II offers covered self parking on site for a nightly fee. Limited spots are available in the secure car park.
3-Star Hotel
Located close to the American Consulate and the Airport. The hotel offers comfortable rooms with city views and amenities like air conditioning and private bathrooms. Guests can enjoy a complimentary breakfast buffet, free Wi-Fi, and access to a fitness center.
Dog Friendly Hotel
Business Hotel
Hotel with Gym
Room Types
Classic Twin RoomThis twin room features air conditioning, a TV, a minibar and a private bathroom with a hot shower. Free WiFi access is available.
Classic Double RoomThis double room features air conditioning, a TV, a minibar and a private bathroom with a hot shower. Free WiFi access is available.
Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Single Room - Disability AccessThe single room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The single room features a wardrobe, a safe deposit box, parquet floors and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
The Master Express Dom Pedro II hotel boasts a prime location that is frequently praised by visitors for its convenience and accessibility. Situated near the Salgado Filho Airport, the hotel is an excellent choice for those needing quick access to flights. In addition to its proximity to air travel, the hotel is ideally placed for guests with appointments at the American Consulate, making it a popular stop for visa applicants. Besides these two key locations, the hotel also provides easy access to Porto Alegre's northern zone and shopping malls such as Iguatemi, catering well to both business travelers and tourists. While the accommodations and amenities are well-received, visitors particularly highlight the strategic advantage of its location for a variety of travel needs, emphasizing its cost-effectiveness for short-term stays. With friendly service complementing its favorable location, the hotel offers a practical solution for those on a tight travel schedule.
Breakfast
Master Express Dom Pedro II Hotel receives mixed reviews for its breakfast offerings, though there are numerous positive aspects that many guests appreciate. The breakfast is frequently described as excellent, very good, and with plenty of variety, delighting guests with its fresh fruits and tasty options. Many reviewers highlight the spacious and clean dining area, complemented by the pleasant addition of a coffee machine featuring Italian-style drinks. The breakfast is generally deemed to offer a good value for the price of the accommodation, though guests note some occasional delays in replenishing items, particularly during peak hours.
Despite these highlights, several reviews suggest room for improvement in terms of variety, freshness, and organization. A number of guests found the options limited, particularly with sweets, savory items, and fresh options, while some mention that certain items, such as bread and cakes, appeared stale or overcooked. Concerns about the timeliness and replenishment of food, utensils, and table cleanliness are also noted, with some expressing dissatisfaction with service quality.
Overall, while there is room for improvement, especially concerning variety and freshness, many guests view the breakfast as one of the standout features of their stay, especially given the convenient location close to the airport and consulate.
Rooms
The hotel "Master Express Dom Pedro II - próximo ao Consulado Americano e Aeroporto" offers rooms that are generally spacious and comfortable, featuring well-appointed designs with ample space for guests to settle in comfortably. Many reviews highlight the cleanliness and organization of the rooms, with guests appreciating their tidy environment. The beds are often mentioned as being comfortable, contributing to a restful night's sleep, and the showers are frequently praised for their good water flow and temperature. Additionally, the rooms are equipped with amenities like air conditioning and minibars, enhancing the overall convenience for guests.
However, some reviews note issues with maintenance, including minor faults such as room door lock problems and air conditioning units needing service. Noise can be an issue for rooms facing busy roads. Some guests have also reported cleanliness concerns, such as hair on the floor and mildew smells, which may impact the overall room experience. Nevertheless, the proximity to the airport and consulate, coupled with attentive staff, makes it an appealing choice for travelers seeking convenience during short stays. Despite some drawbacks, the majority of reviews suggest the hotel successfully meets the need for a functional and comfortable stay close to important travel hubs.
Beds
While staying at Master Express Dom Pedro II, guests frequently mention their experiences with the beds in their reviews. Many guests find the beds to be comfortable and conducive to rest, describing them as very comfortable or even super comfortable. The rooms generally offer good bed linens and clean towels, contributing to the overall satisfaction with the sleeping arrangements. In contrast, multiple comments highlight issues with worn-out or old mattresses and uncomfortable pillows, which led to mixed experiences. Some guests faced challenges with bed size and layout in rooms meant for multiple occupants. Despite these inconsistencies, the general consensus leans towards a positive experience with the comfort of the beds, particularly celebrating the combination of comfortable mattresses and good hygiene practices, making it a decent choice for travelers seeking rest.
Cleanliness
The Master Express Dom Pedro II hotel, located conveniently near the American Consulate and the airport, has received mixed reviews concerning its cleanliness. On the positive side, many guests praised the hotel's cleanliness, noting that rooms were frequently described as clean, comfortable, and well-organized. The cleanliness of bedding and towels, in particular, was often highlighted alongside positive remarks about modern facilities and good service.
However, there were a significant number of reviews indicating that the cleanliness could be inconsistent. Some guests reported rooms that were dirty upon arrival, with issues such as dust, hair, mold, and unpleasant odors noted. Problems with cleaning in the bathrooms and areas like air conditioning units and furniture were also mentioned. These shortcomings in cleanliness appeared in some reviews alongside suggestions for improvements, such as more thorough vacuuming and more frequent changing of linens. Overall, while the hotel has potential with its modern amenities and strategic location, attention to consistent cleanliness could enhance the guest experience significantly.
Staff
Travelers to Master Express Dom Pedro II, conveniently located near the American Consulate and Airport, can expect consistently good service from its attentive and friendly staff. Guests frequently highlight the professionalism and willingness of the team to assist with various needs, from providing directions to the consulate to handling special requests and room changes efficiently. Although there are occasional mentions of unhelpful or unfriendly behavior from certain staff members, these reviews are outweighed by many positive experiences with the polite and helpful team. The excellent service, especially at the reception, and the staff's resilience and dedication during difficult times, stand out to many visitors. Families will appreciate the accommodating arrangements, such as spacious rooms with extra beds, while pet owners will find the pet-friendly policy paired with attentive service reassuring. Overall, the hotel's staff receive praise for their kindness, prompt assistance, and commitment to ensuring a pleasant stay for guests.
Wi-Fi
Located near the American Consulate and the airport, Master Express Dom Pedro II offers convenience in travel, though, according to guest feedback, the Wi-Fi service seems to struggle to keep up with expectations. Many guests reported issues with connectivity, citing fluctuations and weak signals, particularly in rooms. While some found the Wi-Fi satisfactory and even excellent, these experiences appear to be sporadic. The need for repeated logins, sometimes via social media accounts, added to the frustration for several visitors, especially those on higher floors where the signal faded, adding further challenges for international travelers who are only able to connect as visitors. Nevertheless, the dedicated staff remains a positive touchpoint for guests attempting to navigate these internet bumps, ensuring that their needs are attended to as best as possible. Overall, improvements in Wi-Fi reliability could greatly enhance the comfort and experience for future guests.
Gym
The gym at Master Express Dom Pedro II receives mixed reviews but stands out in several positive aspects. Many guests find the gym to be well-equipped and commend its accessibility. Satisfaction with the quality of the equipment varies, with mentions of older machines that might need maintenance. However, some visitors are pleased with the facility, highlighting its good condition and overall niceness. A few concerns about cleanliness and ventilation have been raised, as well as issues with door access. Despite these, the gym is generally regarded as a decent amenity, complemented by comfortable beds within the hotel, ensuring a pleasant stay for guests who prioritize fitness during their travels.
Parking
The parking situation at Master Express Dom Pedro II receives mixed feedback from guests. On the positive side, the hotel offers accessible parking with plenty of spaces for vehicles, making it convenient for those driving. The parking is secure and private, which adds peace of mind for guests, and the covered facility is appreciated, particularly in inclement weather. The location of the hotel, being close to the airport, along with its fair pricing, makes it an attractive option for travelers passing through the city or needing to catch a flight.
However, there are several areas of concern that guests have noted. Parking is not included in the room rate and requires an additional fee, which some guests find to be on the high side. The garage can often be tight and cramped, challenging maneuverability, particularly for larger vehicles. Issues such as inadequate lighting, poor maintenance, and lack of supervision in the parking need attention, contributing to some dissatisfaction. Overall, the parking facilities, while serviceable for short stays, could benefit from improvements in organization and value for money.
3 Star
Situated conveniently near the American Consulate and the airport, Master Express Dom Pedro II is heralded as an economically viable option for short stays, with a focus on providing a good cost-benefit ratio. Guests appreciate the hotel as a convenient choice for pre-flight accommodations or brief visits, where sleeping comfort and basic amenities meet expectations. The location is advantageous, with proximity to shopping malls and the Grêmio arena.
While the overall experience aligns with a typical three-star offering, the hotel shows room for improvement in certain areas, particularly the reception service and breakfast quality, which some guests found lacking and overly simplistic. For those requiring more than basic offerings, alternative accommodations might be a better fit. Despite minor criticisms, the hotel is acknowledged for delivering value proportional to the costs, making it a sensible option for those prioritizing budget over luxury.
Business
Master Express Dom Pedro II is a strategically located hotel ideal for business travelers, thanks to its proximity to the airport and the American Consulate. The hotel stands out for its excellent cost-benefit ratio, making it an attractive choice for those needing a convenient place for short stays, whether for business or leisure. The facilities are modern and impeccably clean, contributing to a comfortable and practical experience. Guests commend the smooth follow-up of services, and the breakfast offerings are appreciated for their quality. The hotel's accessibility also makes it a practical option for those with nearby business appointments. Overall, the combination of location, modern amenities, and value for money makes it a reliable choice for quick business trips or overnight stays.
No, Master Express Dom Pedro II - próximo ao Consulado Americano e Aeroporto doesn't have any pool.
No, a spa isn't available at Master Express Dom Pedro II - próximo ao Consulado Americano e Aeroporto.
Yes, Master Express Dom Pedro II - próximo ao Consulado Americano e Aeroporto welcomes dogs.
Yes, parking facilities are available at Master Express Dom Pedro II - próximo ao Consulado Americano e Aeroporto.
Yes, Master Express Dom Pedro II - próximo ao Consulado Americano e Aeroporto has a gym.