Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento

Porto Alegre -30.02793400, -51.20572000 , Rua Miguel Tostes, 30 (Show on Map)
7.8
Good


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Summary of reviewsManhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento presents itself as a top destination for visitors due to its prime central location, offering easy access to shops, restaurants and popular attractions like Parcão. The surrounding neighborhoods, such as Moinhos de Ventos and Auxiliadora, are noted for their safety and convenience, making it ideal for both leisure and practical stays. The hotel's proximity to Moinhos de Vento Hospital further emphasizes its relevance to a diverse range of guests.

The spacious, apartment-style accommodations are a major highlight with rooms equipped with living areas, kitchens and balconies, making them particularly suitable for families and longer stays. Guests rave about the comfort provided by the rooms, noting their quiet atmosphere, comfortable beds and cleanliness. Despite some mentions of outdated furniture and maintenance issues, the overall space and amenities make for a pleasant stay.

Friendly and efficient service stands out as another positive aspect with staff members frequently praised for their helpfulness and attentiveness. While the reception service occasionally receives mixed reviews, the general consensus is that the staff significantly contribute to a positive guest experience.

The breakfast experience garners mixed reviews; many guests appreciate the early start and the variety of the offerings. However, some are disappointed by the additional charges and issues with logistics and quality, suggesting room for improvement. The restaurant's à la carte offerings receive favorable comments, despite some limitations like long wait times and higher prices on Sundays.

Other amenities such as the gym and pool are acknowledged for their availability, though both have areas that could benefit from enhancement, particularly in terms of equipment quality and pool temperature.

Cleanliness is generally commendable with several positive mentions of well-maintained spaces and regular towel changes. However, isolated instances of mold, odors and outdated furnishings have been noted.

Parking is convenient with a secure, covered garage accessible from the lobby, although additional costs and tight spaces are points of consideration for some guests.

Overall, Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento is deemed a comfortable, convenient choice with spacious accommodations and excellent service, particularly suited for families and long-term stays. The hotel's location remains its strongest feature, ensuring a well-rounded experience despite some areas needing improvement.
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Hotel Taking Steps Towards Sustainability
This hotel is mentioned in a list of hotels in Porto Alegre that are taking steps towards sustainability.

Family Friendly Hotel
This hotel offers large rooms equipped with a mini kitchen, ideal for families. It includes a heated swimming pool, gym, and a restaurant. One child up to 12 stays free.

Hotel near Nightlife Spots
Situated in a prime location, this hotel offers convenient access to both Moinhos de Vento and other nightlife areas. While the hotel itself might not be a nightlife hotspot, its central location makes it easy to explore the city's best bars and clubs.

Hotel with Parking
This hotel offers private parking on site for a daily fee, including a parking garage and accessible parking. Self parking is also available.

Accessible Hotel
This hotel, located in the Moinhos de Vento neighborhood, offers wheelchair access and accessible accommodation options.

Hotel with Indoor Pool
The Manhattan Porto Alegre by Mercure offers an indoor swimming pool, complemented by a sauna, solarium, and a fitness center. This provides a well-rounded set of amenities for recreation.

Dog Friendly Hotel

Hotel with Swimming Pool

  Indoor Pool    Pool Lap Lanes  


Business Hotel

Hotel with Gym

4-Star Hotel

Hotel with Pool Lap Lanes

Room Types
Superior Apartment with One Double Bed and Sofa The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a bidet. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers a dining area, a wardrobe, a safe deposit box, a sofa and a flat-screen TV with cable channels. The unit has 2 beds.

Superior Apartment with One Double Bed and Balcony The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a bidet. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. This apartment comes with a dining area, a flat-screen TV with cable channels a wardrobe and a balcony. The unit has 1 bed.

Superior Apartment with Twin Beds The air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a bidet. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers a dining area, a wardrobe, a safe deposit box, a sofa, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Executive Room with a Queen Bed and a Sofa The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a bidet. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment features a dining area, a wardrobe, a safe deposit box, a sofa, as well as a TV. The unit has 1 bed.

Guest Reviews
7.8
Good
Location
Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento seems to excel in its location, which guests frequently highlight as a top feature. Situated in a prime, central area of Porto Alegre, the hotel is remarkably close to shops, restaurants and popular attractions like Parcão. Many reviews mention the safety of the neighborhood and its convenience with easy access to markets, shopping centers and local bars. The area surrounding the hotel is described as pleasant and walkable, offering guests the peace of mind to explore without concerns.

Guests appreciate the hotel’s proximity to Moinhos de Ventos and Auxiliadora, making it an excellent choice for visitors interested in these neighborhoods. The location also serves well for those visiting Moinhos de Vento Hospital, indicating its relevance for both leisure and practical stays. Notably, many guests felt the hotel's centralized position offered great connectivity to various parts of the city, including spots further south like Barra Shopping.

The hotel is praised for more than just its location. Spacious rooms and the convenience of apartment-style accommodations are frequently mentioned. This makes it a suitable option for families and longer stays. Guests also commend the hotel’s staff for their friendliness and efficiency, especially mentioning a smooth check-in and check-out process.

In summary with a prime location, spacious accommodations and attentive service, Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento stands out as a top choice for visitors looking to explore Porto Alegre. While some guests noted additional charges for services like breakfast, the overall consensus is that the advantages of the location and the comfort provided make it a worthwhile stay.

Breakfast
Visitors to the Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento have mixed feelings about the breakfast experience. On the positive side, many guests praise the breakfast for being very good with plenty of variety, describing it as rich and delicious. High points include a diverse selection of items, from homemade treats to well-prepared coffee and cheese bread. The breakfast is often highlighted as a standout feature, making it worth the stay for some. Additionally, guests appreciate that breakfast starts early, allowing for a convenient start to the day.

However, there are several recurring criticisms. A notable issue is that breakfast is not included in the daily rate, which some guests find disappointing and unexpected. The quality of the breakfast, while generally deemed good, sometimes falls short of Mercure's standard with complaints about limited variety and low-quality products. Common grievances include poor logistics, long queues and specific items like bread, butter, ham and industrialized yogurt not meeting expectations. Instances of cold coffee, leftover items and bread with mold also detracted from the experience for some visitors.

Overall, while the breakfast at Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento has its commendable moments, there are areas where significant improvements could enhance the overall guest satisfaction.

Dinner
The restaurant at Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento garners mixed reviews but seems to offer some memorable dining experiences. Guests frequently mention that the à la carte dinner is fantastic, though this option is not available on Sundays. Despite this limitation, many find the restaurant to have good value for the price, especially considering its convenient location on the hotel's ground floor. The restaurant's overall quality has reportedly improved significantly with some calling it excellent and a great choice for both lunch and dinner.

Nonetheless, some guests are less satisfied, citing long wait times and higher prices compared to other local options. There are also remarks about limited menu choices and occasional issues with order accuracy. Room service is another touchpoint with mixed reviews regarding the quality and pricing of the meals delivered. Despite these drawbacks, the attentive and helpful staff often receive praise for their service.

The availability of a restaurant on-site is noted as a significant convenience with many appreciating the breadth of options even if the quality can be inconsistent. Breakfast, while generally varied, could use some improvement according to several reviews, particularly in terms of fresh bread and overall quality. Overall, the dining experience at Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento appears to be a blend of excellent and satisfactory with its strong points primarily centered around à la carte options and the helpfulness of the staff.

Rooms
The rooms at Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento offer a variety of amenities that appeal to both short and long-term stays. Guests often describe the atmosphere as pleasant and quiet, making it an ideal choice for unwinding after a long day. Most reviews highlight the spaciousness of the rooms with several guests appreciating the apartment-style layout, complete with living areas, kitchens and balconies. The availability of amenities like a fridge, microwave and workspace areas adds to the convenience, particularly for families and business travelers.

Comfort seems to be a significant feature with many guests noting the comfortable beds and effective blackout curtains, ensuring a good night's sleep. Additionally, the rooms are generally well-lit and clean, contributing to a pleasant stay. The inclusion of useful facilities like two TVs, sound systems and adequate heating and cooling options further enhances the experience.

However, it’s worth noting that some guests have reported the need for renovations and updates. Issues mentioned include old furniture, outdated bathrooms and occasional maintenance problems. Despite these concerns, the large room sizes and the functional kitchen areas, alongside the attentive cleaning service, keep the overall guest experience positive.

Additional perks like a well-maintained pool and an excellent self-service restaurant add to the appeal of the hotel, making it a well-rounded option for a comfortable and convenient stay in Porto Alegre.

Beds
Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento receives mixed feedback regarding its beds. On the positive side, many guests find the beds to be very comfortable with some describing the experience as feeling at home. Several reviews highlight the beds as good, excellent and great with fluffy pillows and soft, clean beds enhancing the sleeping experience. Some visitors appreciate the spacious and well-made beds, attributing to a comfortable stay.

However, there are recurring concerns about the condition and cleanliness of the beds. Issues such as beds being almost at the spring limit, very old or worn mattresses and beds with stains or mold are frequently mentioned. Guests have pointed out that the bedding can be dirty with rough bed sheets and a lack of mattress protectors or comforters. There are also complaints about uncomfortable sofa beds and poorly fitting sheets. These aspects indicate that while the comfort of the beds can be notable for some, the maintenance and hygiene levels need significant improvement to ensure a consistently pleasant experience for all guests.

Cleanliness
The cleanliness reviews for Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento present a mixed picture. On the positive side, several guests appreciated the hotel's overall cleanliness, noting clean rooms, hallways, apartments and common areas. Comments like clean accommodation, clean and well-maintained spaces were noted frequently. Some guests found the cleaning service satisfactory and commended the regular changing of clean towels.

However, numerous reviews highlighted significant issues. Common complaints included dirty bathrooms with mold, rooms with a strong smell of mold or cigarette smoke, stained curtains and bedding with stains or a strange smell. There were also reports of old and unmaintained furniture, sticky floors and dust accumulation. Guests mentioned unpleasant odors in the rooms, such as musty smells and fish odors and problematic maintenance issues like broken faucets and loose toilets. The cleanliness of some areas left much to be desired with several reviews stressing that cleanliness needs improvement. Some guests even described the state of the hotel as extremely old and in need of significant maintenance.

Staff
Guests at Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento have generally expressed significant appreciation for the hotel staff, highlighting their friendliness, politeness and attentiveness. Many reviews praise the employees for being well-trained and responsive, often going the extra mile to address guests' needs promptly. Specific mentions were made about certain staff members, such as Cristiano, who stood out for their exceptional service. The overall service quality at the reception received mixed reviews with some guests recounting superb, courteous and professional interactions, while others experienced inconsistencies and unfriendliness from a few receptionists. Despite these occasional negative encounters, the majority of reviews reflect positively on the helpfulness and amiability of the hotel's staff, who contribute greatly to a pleasant stay experience.

Wi-Fi
Visitors to the Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento have shared mixed experiences regarding the hotel's Wi-Fi. A number of guests praised the internet service, noting it worked without any issues and was very good. Some highlighted a fast connection and appreciated its availability, contributing positively to their stay.

However, a significant portion of reviews pointed to consistent problems with the Wi-Fi. Many guests reported that the internet was practically non-existent, unstable, or had frequent connection drops, especially in the rooms. Slow speeds and weak signals were common complaints, making it difficult for some to work or hold meetings. Some even mentioned that the internet service was more comparable to outdated standards. Additionally, there were indications that the Wi-Fi was expensive and some guests experienced issues with the TV service as well.

Overall, while some guests enjoyed a satisfactory internet experience, many others found the Wi-Fi unreliable and inconsistent, which negatively impacted their stay.

Gym
The gym at Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento is frequently highlighted as a notable additional service, appreciated by many guests for its presence. However, numerous reviews indicate that the gym has several limitations. Common feedback mentions that the gym is small with some equipment in a state of disrepair and lacking modernity. Guests have also noted that the gym has minimal natural light and no external views, which might affect the overall workout experience.

Despite these drawbacks, the gym's availability is seen as a positive feature, particularly when combined with other amenities such as the pool and sauna. Nevertheless, the gym's size, equipment and lighting conditions suggest that it could benefit from improvements to better meet the needs of fitness-focused travelers.

Pool
The pool at 'Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento' has received mixed reviews from guests. On the positive side, many found the pool to be great, nice and deserving of praise. Guests appreciated its pleasant layout, accessibility and convenience. The swimming pool setup with its relaxing and cute cozy area, was particularly noted. Additionally, the pool was described as good for leisure and exercise with some mentioning it was especially enjoyable on Sundays.

However, several guests pointed out issues with the pool's temperature, noting that it was often cold despite being advertised as heated. There were also comments on the cleanliness and maintenance of the pool area, mentioning dirty tiles and a hazy appearance. The absence of towels nearby and the lack of lounge chairs or benches were also highlighted as areas needing improvement.

Overall, while the pool's setup and accessibility were appreciated, concerns about water temperature and cleanliness suggest the need for some improvements.

Parking
The parking experience at Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento offers some convenience but also comes with certain drawbacks. Guests appreciate the covered and nearby garage with direct access through the lobby, which makes it easy to get to their rooms. Valet service is available and the parking area is generally secure with a sufficient number of spaces.

However, the parking comes at an additional cost, which some guests find unreasonably high and the fees do not always include taxes. The parking structure is outsourced and this arrangement occasionally leads to tight parking spaces and some confusion due to communication issues. On a positive note, there are options for free parking nearby as well and the private parking is accessible directly from the hotel's reception area.

Overall, while the parking is convenient and secure, it is essential for guests to be aware of the extra charges and potential space limitations.

Family
Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento boasts a favorable environment for families with its spacious and well-equipped apartments. Ideal for family stays, the accommodations include a separate bedroom and living room, as well as a small balcony with a view of the city. The convenience of a mini kitchen with a refrigerator and a 2-burner electric stove is particularly appreciated by guests, making it easier for parents to manage meals for their children. The hotel is deemed family-friendly with toddler-friendly amenities and spaces conducive for babies.

Despite these positives, some areas for improvement exist. The children's bed could be more comfortable and the kid's area is noted to be small and lacking adequate toys with some of them being broken. However, the overall atmosphere is considered suitable for families, providing an excellent and pleasant location for a family stay. While the reception might not always be the warmest, the general facilities and room size make up for these shortcomings, highlighting the hotel's potential as a reliable choice for those traveling with children.

Nightlife
Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento is situated in a safe and central location, making it an attractive choice for those seeking an enjoyable nightlife experience in Porto Alegre. The hotel's prime position places guests close to Padre Chagas Street and its surrounding area, known for a vibrant array of bars and restaurants. This ideal location not only ensures easy access to nightlife but also provides a sense of security, appealing to visitors who prioritize safety. The area is described as noble and pleasant, enhancing the overall experience of guests looking to explore the city's evening offerings. Despite some minor concerns about occasional noise and lighting, the proximity to excellent nightlife options is consistently highlighted as a significant advantage.

4 Star
Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento receives mixed reviews regarding its four-star rating, facilities and services. While some guests feel it meets the standards expected of a four-star hotel, others believe it falls short and resembles more of a three-star establishment. The hotel stands out with its perfect cleanliness and excellent location, which many guests appreciate. Comfortable rooms further enhance the stay, but service improvements are noted as necessary. Despite charging four-star prices, some guests believe the overall offering portrays a medium standard, especially compared to other locations like Gramado. For a hotel in this category, expectations are high and while it supports four-star ratings through certain aspects, it needs to address discrepancies in service and value to fully satisfy guests' anticipations.

Business
Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento is suitable for business travelers, offering good business facilities and being well located for business purposes. The workspace area is particularly commendable, accommodating business needs effectively. However, there are some areas needing improvement, such as an absence of business center services and outdated business rooms. The reception service has been criticized as unprofessional. While it provides standard business hotel amenities, additional charges for tools and the lack of included breakfast might be considered drawbacks for some. Despite these issues, the hotel remains a viable option for those on business trips due to its overall functionality and location.

Accessible
Manhattan Porto Alegre by Mercure boasts a central location that makes it easily accessible to visitors. The rooms and bathrooms are designed to accommodate guests with disabilities, offering ease of access throughout the hotel's different levels. The hotel's overall accessibility is enhanced by a practical connection to the upper level and straightforward entry to the lobby area. Despite these positives, there are a few challenges: the elevators are reportedly malfunctioning and not very practical and some guests pointed out a general lack of facilities for those with specific accessibility needs. Additionally, in colder weather, the air-conditioning heaters might not be sufficient. Overall, the hotel presents a good cost-benefit ratio with excellent location merits, though there are some areas for improvement in accessibility features.

Indoor Pool
The indoor pool at Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento receives substantial praise from guests. Highlighted as great and deserving commendation, it forms part of a facility that also includes a gym and sauna, providing a complete structure for relaxation and fitness. Although described as small, the pool is generally well-regarded. Some guests mentioned the pool's temperature with mixed feedback on its heating, indicating that there might have been instances where the heating was off or broken. Nonetheless, the availability of this amenity adds value to the hotel experience.

Dog Friendly
Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento is notably welcoming to pets, offering a pet-friendly environment where both dogs and cats are accepted. Guests frequently highlight how well their dogs were received with the hotel being accommodating to various breeds, including large ones. Despite some mentions of strict rules for dogs, the overall experience for pet owners appears positive. A pet fee is charged based only on the daily rate, making it a straightforward addition to one's stay. Overall, the hotel presents itself as a comfortable option for travelers seeking a pet-friendly stay in Porto Alegre.


Yes, Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.

No, a spa isn't available at Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento.

Yes, Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento welcomes dogs.

Yes, parking facilities are available at Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento.

Yes, Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento has a gym.

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