Hilton Porto Alegre, Brazil
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Summary of reviewsThe Hilton Porto Alegre in Brazil garners a favorable reputation, primarily due to its prime location in one of the city's best neighborhoods. It's ideally situated near the Moinhos Shopping Center and Moinhos de Vento Park, offering guests ease of access to excellent bars, restaurants and cafes, along with proximity to public transport and key attractions. Guests praise the hotel for its safe and pleasant surroundings, high standards of service and spacious, comfortable accommodations.
Mornings at the Hilton Porto Alegre are made delightful by an excellent breakfast, lauded for its variety, delicious offerings and attentive staff. With choices ranging from freshly made sandwiches, a variety of omelets and fresh juices, breakfast is often highlighted as one of the stay's most enjoyable aspects.
While the dinner experience receives mixed reviews, many guests still find the food delicious and the restaurant service commendable. However, the on-site Porto Alegre Bistro faces criticism for its limited menu and occasional logistical issues.
The hotel's rooms are noted for their spaciousness and comfortable beds, providing superb views of the city that enhance the overall stay. While cleanliness is generally praised, some guests have voiced concerns about outdated decor and occasional lapses in maintenance. Issues such as old furniture, bad smells from carpets and dim lighting were mentioned, though these are somewhat offset by the consistently polite and attentive service from the staff.
Housekeeping standards at the hotel are high and many guests remark on the cleanliness and comfort of their rooms. Even though a few reviews point out areas needing improvement, such as room ventilation, the overall satisfaction with cleanliness is evident.
The hotel staff receives considerable acclaim for their friendliness, attentiveness and professionalism. Guests especially appreciate the reception team's efficiency and their ability to communicate well in English. The staff’s dedication to guest satisfaction, from offering local recommendations to providing helpful breakfast service, leaves a lasting positive impression.
The fitness center and gym are mostly well-received, equipped with modern facilities that meet guests’ fitness needs. However, some feedback suggests the gym can become crowded and lacks adequate staff assistance. The indoor pool, praised for its cleanliness, draws mixed reactions due to temperature control issues and space constraints.
Parking services at Hilton Porto Alegre often draw criticism for being expensive and slow, making it a notable drawback for some guests. Despite this, the overall experience for families is very positive with special promotions, spacious accommodations and excellent service making it a family-friendly destination.
Bed comfort is a significant strong point with many guests appreciating the high-quality bedding and good sleep experience provided by the hotel’s well-maintained and comfortable beds.
While the hotel exhibits several qualities of a 4 and 5-star experience, certain aspects like outdated facilities and high additional costs detract from the overall five-star impression. Despite these concerns, Hilton Porto Alegre remains a favored choice for many, especially for its excellent location, attentive service and generally high standard of comfort and amenities.
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Mornings at the Hilton Porto Alegre are made delightful by an excellent breakfast, lauded for its variety, delicious offerings and attentive staff. With choices ranging from freshly made sandwiches, a variety of omelets and fresh juices, breakfast is often highlighted as one of the stay's most enjoyable aspects.
While the dinner experience receives mixed reviews, many guests still find the food delicious and the restaurant service commendable. However, the on-site Porto Alegre Bistro faces criticism for its limited menu and occasional logistical issues.
The hotel's rooms are noted for their spaciousness and comfortable beds, providing superb views of the city that enhance the overall stay. While cleanliness is generally praised, some guests have voiced concerns about outdated decor and occasional lapses in maintenance. Issues such as old furniture, bad smells from carpets and dim lighting were mentioned, though these are somewhat offset by the consistently polite and attentive service from the staff.
Housekeeping standards at the hotel are high and many guests remark on the cleanliness and comfort of their rooms. Even though a few reviews point out areas needing improvement, such as room ventilation, the overall satisfaction with cleanliness is evident.
The hotel staff receives considerable acclaim for their friendliness, attentiveness and professionalism. Guests especially appreciate the reception team's efficiency and their ability to communicate well in English. The staff’s dedication to guest satisfaction, from offering local recommendations to providing helpful breakfast service, leaves a lasting positive impression.
The fitness center and gym are mostly well-received, equipped with modern facilities that meet guests’ fitness needs. However, some feedback suggests the gym can become crowded and lacks adequate staff assistance. The indoor pool, praised for its cleanliness, draws mixed reactions due to temperature control issues and space constraints.
Parking services at Hilton Porto Alegre often draw criticism for being expensive and slow, making it a notable drawback for some guests. Despite this, the overall experience for families is very positive with special promotions, spacious accommodations and excellent service making it a family-friendly destination.
Bed comfort is a significant strong point with many guests appreciating the high-quality bedding and good sleep experience provided by the hotel’s well-maintained and comfortable beds.
While the hotel exhibits several qualities of a 4 and 5-star experience, certain aspects like outdated facilities and high additional costs detract from the overall five-star impression. Despite these concerns, Hilton Porto Alegre remains a favored choice for many, especially for its excellent location, attentive service and generally high standard of comfort and amenities.
Hotel Taking Steps Towards Sustainability
Hilton Porto Alegre is part of Hilton's global commitment to sustainability and holds ISO 14001 (Environmental management), ISO 50001 (Energy management), and ISO 9001 (Quality management) certifications.
Hotel for Honeymoon
As a reputable international hotel, Hilton Porto Alegre offers high standards of service, elegant rooms, and various amenities. Its quality and sophistication make it a great choice for honeymooners seeking comfort and luxury.
Family Friendly Hotel
This hotel offers family-friendly amenities.
Dog Friendly Hotel
This hotel is pet-friendly and offers a high standard of service and amenities. While specific pet amenities aren't detailed in the provided data, Hilton hotels generally offer a comfortable experience for guests and their pets.
Hotel near Nightlife Spots
Located in Moinhos de Vento, an area known for its excellent selection of bars, pubs, and dining establishments that contribute to a vibrant nightlife. Guests are within walking distance of popular spots.
Hotel with Swimming Pool
The Hilton Porto Alegre provides a luxurious pool experience with top-tier amenities and service. Guests can expect a high-quality experience, making it a prime choice for relaxation and recreation.
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
As a well-regarded international brand, the Hilton provides free Wi-Fi and is consistently rated well by guests. This indicates a reliable internet service as part of its standard high-quality amenities.
Business Hotel
This hotel features a business center and meeting rooms suitable for corporate needs. It also offers conveniences such as free WiFi, an on-site restaurant, and room service. The hotel provides 4,319 sq ft of event space.
Hotel with Parking
Hilton Porto Alegre provides secure valet parking for a fee. Private parking can also be arranged at an extra charge, offering guests secure options for their vehicles.
Accessible Hotel
This hotel offers accessible rooms.
Hotel with Gym
Offers a modern gym, heated pool, sauna, and massage treatments, providing a comprehensive fitness and relaxation experience. Also features a convenient location near the Moinhos Shopping Mall.
5-Star Hotel
A modern hotel offering luxurious accommodations and comprehensive amenities, including a fitness center and upscale dining. Its central location in Porto Alegre makes it a convenient and stylish choice for discerning travelers.
Hotel with Indoor Pool
This hotel features a heated indoor pool offering views of Porto Alegre. The pool area is spacious with modern decor and ample natural light, and it is part of a spa that includes a sauna and steam room.
Hotel with Heated Pool
Located in Porto Alegre, this hotel provides a heated indoor pool, allowing guests to swim comfortably regardless of the weather while enjoying views of the city.
Romantic Hotel
Guest Reviews
The Hilton Porto Alegre in Brazil boasts an enviable location, garnering widespread acclaim from guests. Situated in what many consider the best neighborhood of Porto Alegre, the hotel is surrounded by an array of excellent bars, restaurants and cafes, making it ideal for both leisure and business travelers. The convenience of being attached to the Moinhos Shopping Center and proximity to the beautiful Moinhos de Vento Park only enhance the appeal.
Guests consistently highlight the superb location, noting its ease of access to public transport and walking distance to key attractions. The hotel’s surroundings are described as pleasant and safe, allowing for enjoyable walks around the area. The impressive range of dining options nearby, along with the hotel’s high standards of service, spacious rooms and comfortable accommodations, contribute to a notable guest experience.
Overall, the Hilton Porto Alegre stands out not only for its excellent amenities and breakfast but also for its prime location in a beautiful and vibrant part of the city.
Breakfast at the Hilton Porto Alegre in Brazil receives mostly high praise from guests with numerous reviewers describing it as excellent, delicious and one of the highlights of their stay. The breakfast is often noted for its variety and completeness, offering everything from warm croissants with poached or Benedict eggs to made-to-order sandwiches and a range of omelettes. Fresh fruits and natural juices are commonly highlighted, contributing to a diverse and satisfying meal.
Several guests commend the attentiveness of the staff, noting that the service enhances the overall breakfast experience. Items such as excellent coffee and special requests being catered to add an extra touch of quality.
However, a few reviews suggest areas for improvement, particularly in terms of freshness and variety with some describing the breakfast as just okay or in need of enhancement to match the hotel's high standards. There are also mentions of occasional logistical issues, such as waiting for tables during busy periods due to inadequate seating capacity.
Despite these minor criticisms, the breakfast at Hilton Porto Alegre is largely celebrated for its quality, variety and the attentive service provided, making it a notable aspect of guests' stay at the hotel.
The dinner experience at Hilton Porto Alegre receives mixed reviews, though it leans towards the positive side. Guests generally found the restaurant service excellent and the food super delicious with one guest appreciating the good news of having their dinner in the room upon arrival. The on-site restaurant, Porto Alegre Bistro, is often noted for not disappointing with most guests enjoying a very nice, albeit simple, dinner.
However, some recurring issues paint a less favorable picture. The restaurant menu is noted as somewhat limited and several guests mentioned that certain dishes advertised were not available. There were also logistical issues such as orders being forgotten or incorrect items being delivered and the service stopping earlier than indicated. Room service, in particular, received criticism for being disappointing with one guest advising against it entirely.
Despite these shortcomings, many found the dinner itself to be good and the overall experience satisfactory, although not up to the five-star standard expected. The limitation in menu choices and occasional service hiccups suggest room for improvement, but the quality of the food and core service seemed to leave a positive impression on many guests.
The Hilton Porto Alegre offers generously sized rooms that are comfortable and spacious, ensuring guests ample space to relax. Many reviews highlight the superb city views from the rooms, which add a spectacular element to the stay. The beds are widely praised for their comfort and the room facilities are described as very comprehensive, making for a very comfortable overall experience.
However, several reviews noted that the rooms are outdated and in urgent need of renovation. Complaints about old furniture, carpets with bad smells and insufficient lighting were common. Some guests found the rooms to be dark and poorly ventilated with subpar cleaning standards contributing to an overall feeling of neglect in maintenance.
Despite these issues, the hotel staff were consistently commended for their politeness and attentive service, which positively influenced the overall guest experience. While the rooms’ cleanliness and outdated decor received mixed feedback, the spaciousness and the excellent service provided by the staff were clear positives reported by the guests.
The beds at Hilton Porto Alegre, Brazil, receive commendable praise for their comfort. Many guests report having a good sleep experience, highlighting the high-level quality of the bedding and bath. The majority of the beds are described as very comfortable with several noting that the king-size beds in particular contribute to an exceptional sleep. The beds and pillows are appreciated for their comfort, often described as mega comfortable or extremely comfortable, enhancing the overall room experience.
However, some reviews point out issues with bed size, particularly mentioning that the double beds in the rooms are very small and sometimes uncomfortable. There are also mentions of occasional lumpy or too-soft mattresses, indicating a need for upgrades or replacements in certain rooms.
Despite these few drawbacks, the general consensus remains highly positive, emphasizing the excellent bed quality and well-made, clean and soft sheets that add to the comfort. Overall, the large and cozy beds appear to be a significant strong point for guests staying at this hotel.
The Hilton Porto Alegre in Brazil garners significant praise for its high standards of cleanliness with many guests describing the accommodations as impeccable, very clean and well-maintained. Frequent mentions of the hotel's excellent and meticulous cleaning underscore the establishment's dedication to hygiene with rooms often highlighted for their cleanliness and comfort. In particular, reviews laud the rooms for being spacious, quiet and spotless, thus providing a serene and comfortable stay.
However, there are occasional mentions of areas needing improvement, such as concerns about dirty carpets, outdated rooms and inconsistent room cleaning practices. Instances of non-existent room cleaning and a lack of thorough bathroom cleaning were noted by some guests. Despite these sporadic issues, the overall sentiment remains positive, emphasizing the hotel's general high level of cleanliness and efficient housekeeping staff.
The hotel's commitment to cleanliness is further supported by the recognition of its friendly and competent staff. Minor concerns about air conditioning and the freshness of room service breakfast breads were noted, but these do not seem to detract significantly from the overall cleanliness experience provided by the Hilton Porto Alegre.
The Hilton Porto Alegre in Brazil receives high praise for its staff, who are consistently described as attentive, kind and professional. Guests noted that staff members are very welcoming, always willing to help and possess a friendly demeanor which greatly enhances the stay experience. Several staff members, including Marco, Tânia and Giovanna, were highlighted for their exceptional service. The reception team, in particular, is commended for their efficiency and attentiveness with special mentions of their ability to speak English well and offer great local recommendations.
Furthermore, the hotel is praised for its customer service excellence with employees going the extra mile to cater to each guest's needs. Attention to cleanliness and meticulous service was also noted. The breakfast service, featuring polite and helpful staff, along with the complimentary room upgrades for special occasions like honeymoons, exemplify the quality of service provided.
Despite these positives, some reviews pointed out areas needing improvement, notably in staff training and informed service at the reception. Overall, the dedication and friendliness of the Hilton Porto Alegre’s staff play a pivotal role in ensuring guests have a pleasant and memorable stay.
The gym at Hilton Porto Alegre has generally received positive feedback from guests. Many visitors have praised the modern and top-notch equipment, labeling the gym as well-equipped and perfect for their fitness needs. Guests appreciated the gym's connection to Moinhos Shopping, adding convenience to their stay. The fitness center is located on the top floor and features excellent facilities, including an indoor pool on the terrace.
However, some feedback points to areas for improvement. Instances of the gym being small and crowded were noted and a few guests mentioned the absence of water and staff assistance. There were also remarks about the gym needing updates and a better maintenance regime, as it did not always meet guests' expectations. Overall, despite these minor drawbacks, the gym was well-received for its excellent and modern facilities.
The pool at Hilton Porto Alegre offers a mix of experiences for its visitors. The thermal pool and sauna have been praised for being clean, well-maintained and enjoyable. Guests have also appreciated the modern aspects of the pool, along with beautiful views when the space is accessible. Despite these positive points, many visitors have noted that the pool's temperature control leaves much to be desired. Several reviews mention an unheated or inadequately heated pool, even during colder months, resulting in an unpleasantly cold swimming experience. The indoor pool, while providing convenience, often feels cramped and smaller than it appears in promotional photos. Although it is entertaining for kids, the pool area seems generally enclosed and fails to offer an open rooftop space that many guests would enjoy. Facilities like towels are sometimes lacking, further detracting from the experience. While the pool itself may fall short of expectations, the overall facilities and maintenance show potential for an enjoyable visit if improvements are made to temperature control and space utilization.
At the Hilton Porto Alegre in Brazil, guests frequently highlight the costliness of the parking services. Many reviews indicate that the hotel charges R$85.00 per day for parking, a fee that numerous visitors find exorbitant and above average compared to other areas. The parking service itself, although including a valet option, is often described as slow with delays up to 15 minutes being common. Visitors also note that cars parked at the hotel entrance can complicate traffic flow, adding to the inconvenience. Despite these issues, some reviews mention that the valet service, while slow, is generally good. However, the consensus remains that the high cost and inefficiencies of the parking service are significant drawbacks for guests staying at the Hilton Porto Alegre.
Hilton Porto Alegre in Brazil offers a welcoming environment for families, making it a top choice for family vacations and gatherings. Many guests highlight how the hotel is great for families with spacious and comfortable rooms that cater well to family stays. The staff, especially individuals like Luciana and Raquel, are praised for their politeness, efficiency and outstanding treatment of family members, ensuring that guests feel well cared for.
The hotel also provides promotions for family stays, making it a cost-effective option for up to four people. Guests appreciate the practical and efficient services and the wonderful breakfast is a noted highlight that adds to the positive family experience. Whether it's for a family holiday or a special event, Hilton Porto Alegre stands out as an ideal choice for a pleasant and comfortable stay.
Hilton Porto Alegre, Brazil, offers a blend of services and facilities comparable to what one might expect from a 4 and 5-star establishment. The hotel has some positive aspects that contribute to its reputation, such as a breakfast that many guests consider worthy of a five-star rating and an overall atmosphere that conveys a five-star vibe.
However, several reviews suggest the hotel falls short of the five-star quality it claims, particularly when considering the price point. Guests have highlighted issues like old facilities, an outdated gym and a rooftop leisure area that features a pre-molded fiberglass pool with unclean water. Additionally, there were grievances about the high cost of parking and criticism regarding the separate charge for breakfast, which is not typical for a five-star experience.
The structure appears to be dated, which impacts the overall experience, leading guests to feel that the hotel's self-rating does not align with the reality. Despite some aspects that meet five-star expectations, the consensus indicates that Hilton Porto Alegre does not consistently deliver the full five-star experience.
Hilton Porto Alegre, Brazil, stands out for its professionalism and convenient location, making it an excellent choice for business travelers. The hotel caters to all consumer targets and offers competent and pleasant service. The rooms are well-suited for business stays, providing an ideal environment, albeit at a higher cost. Common facilities are conducive for business needs and the well-trained staff, including the check-in clerk Raquel and the CR leisure manager Luciana, contribute to a high standard of accommodation. Overall, the Hilton Porto Alegre maintains the best standard for business accommodations.
Guests have mixed reviews about the heated pool at Hilton Porto Alegre. Some visitors appreciated the clean and well-maintained heated pool on the upper floor and commended the great pool facilities with good temperature control. However, several guests mentioned that the heated pool was too cold, particularly noting its inadequacy during the winter season in Porto Alegre. Despite the well-kept and good facilities, the recurring issue with the pool's temperature detracted from the overall experience for some visitors.
The Hilton Porto Alegre in Brazil features an indoor swimming pool as part of its hotel structure. Guests often appreciate that the thermal pool is clean and well-maintained. However, it's important to note that the indoor pool is not heated with multiple reviews highlighting its cold temperature. While there is a positive mention of a heated indoor pool, it is pointed out as being too small. This mix of comments suggests that while the pool area is generally well-kept, the lack of consistent heating and size could be drawbacks for some visitors.
Hilton Porto Alegre, Brazil exudes a luxurious ambiance, offering guests an indulgent experience with its high standard facilities. The hotel's luxury breakfast and spa add to the overall opulence, promising a lavish start and a relaxing end to the day. Despite some claims of needing maintenance, the hotel maintains its reputation as the most luxurious accommodation in Porto Alegre. Guests have particularly appreciated the personalized and friendly hospitality, reminiscent of a guesthouse yet delivered with the sophistication of a luxury hotel. With high-standard sheets and excellent shower facilities, the Hilton Porto Alegre is highly recommended for travelers seeking luxury accommodations in a prime location.
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Location
Guests consistently highlight the superb location, noting its ease of access to public transport and walking distance to key attractions. The hotel’s surroundings are described as pleasant and safe, allowing for enjoyable walks around the area. The impressive range of dining options nearby, along with the hotel’s high standards of service, spacious rooms and comfortable accommodations, contribute to a notable guest experience.
Overall, the Hilton Porto Alegre stands out not only for its excellent amenities and breakfast but also for its prime location in a beautiful and vibrant part of the city.
Breakfast
Several guests commend the attentiveness of the staff, noting that the service enhances the overall breakfast experience. Items such as excellent coffee and special requests being catered to add an extra touch of quality.
However, a few reviews suggest areas for improvement, particularly in terms of freshness and variety with some describing the breakfast as just okay or in need of enhancement to match the hotel's high standards. There are also mentions of occasional logistical issues, such as waiting for tables during busy periods due to inadequate seating capacity.
Despite these minor criticisms, the breakfast at Hilton Porto Alegre is largely celebrated for its quality, variety and the attentive service provided, making it a notable aspect of guests' stay at the hotel.
Dinner
However, some recurring issues paint a less favorable picture. The restaurant menu is noted as somewhat limited and several guests mentioned that certain dishes advertised were not available. There were also logistical issues such as orders being forgotten or incorrect items being delivered and the service stopping earlier than indicated. Room service, in particular, received criticism for being disappointing with one guest advising against it entirely.
Despite these shortcomings, many found the dinner itself to be good and the overall experience satisfactory, although not up to the five-star standard expected. The limitation in menu choices and occasional service hiccups suggest room for improvement, but the quality of the food and core service seemed to leave a positive impression on many guests.
Rooms
However, several reviews noted that the rooms are outdated and in urgent need of renovation. Complaints about old furniture, carpets with bad smells and insufficient lighting were common. Some guests found the rooms to be dark and poorly ventilated with subpar cleaning standards contributing to an overall feeling of neglect in maintenance.
Despite these issues, the hotel staff were consistently commended for their politeness and attentive service, which positively influenced the overall guest experience. While the rooms’ cleanliness and outdated decor received mixed feedback, the spaciousness and the excellent service provided by the staff were clear positives reported by the guests.
Beds
However, some reviews point out issues with bed size, particularly mentioning that the double beds in the rooms are very small and sometimes uncomfortable. There are also mentions of occasional lumpy or too-soft mattresses, indicating a need for upgrades or replacements in certain rooms.
Despite these few drawbacks, the general consensus remains highly positive, emphasizing the excellent bed quality and well-made, clean and soft sheets that add to the comfort. Overall, the large and cozy beds appear to be a significant strong point for guests staying at this hotel.
Cleanliness
However, there are occasional mentions of areas needing improvement, such as concerns about dirty carpets, outdated rooms and inconsistent room cleaning practices. Instances of non-existent room cleaning and a lack of thorough bathroom cleaning were noted by some guests. Despite these sporadic issues, the overall sentiment remains positive, emphasizing the hotel's general high level of cleanliness and efficient housekeeping staff.
The hotel's commitment to cleanliness is further supported by the recognition of its friendly and competent staff. Minor concerns about air conditioning and the freshness of room service breakfast breads were noted, but these do not seem to detract significantly from the overall cleanliness experience provided by the Hilton Porto Alegre.
Staff
Furthermore, the hotel is praised for its customer service excellence with employees going the extra mile to cater to each guest's needs. Attention to cleanliness and meticulous service was also noted. The breakfast service, featuring polite and helpful staff, along with the complimentary room upgrades for special occasions like honeymoons, exemplify the quality of service provided.
Despite these positives, some reviews pointed out areas needing improvement, notably in staff training and informed service at the reception. Overall, the dedication and friendliness of the Hilton Porto Alegre’s staff play a pivotal role in ensuring guests have a pleasant and memorable stay.
Gym
However, some feedback points to areas for improvement. Instances of the gym being small and crowded were noted and a few guests mentioned the absence of water and staff assistance. There were also remarks about the gym needing updates and a better maintenance regime, as it did not always meet guests' expectations. Overall, despite these minor drawbacks, the gym was well-received for its excellent and modern facilities.
Pool
Parking
Family
The hotel also provides promotions for family stays, making it a cost-effective option for up to four people. Guests appreciate the practical and efficient services and the wonderful breakfast is a noted highlight that adds to the positive family experience. Whether it's for a family holiday or a special event, Hilton Porto Alegre stands out as an ideal choice for a pleasant and comfortable stay.
5 Star
However, several reviews suggest the hotel falls short of the five-star quality it claims, particularly when considering the price point. Guests have highlighted issues like old facilities, an outdated gym and a rooftop leisure area that features a pre-molded fiberglass pool with unclean water. Additionally, there were grievances about the high cost of parking and criticism regarding the separate charge for breakfast, which is not typical for a five-star experience.
The structure appears to be dated, which impacts the overall experience, leading guests to feel that the hotel's self-rating does not align with the reality. Despite some aspects that meet five-star expectations, the consensus indicates that Hilton Porto Alegre does not consistently deliver the full five-star experience.
Business
Heated Pool
Indoor Pool
Luxury
Yes, Hilton Porto Alegre, Brazil has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hilton Porto Alegre, Brazil.
Yes, Hilton Porto Alegre, Brazil welcomes dogs.
Yes, parking facilities are available at Hilton Porto Alegre, Brazil.
Yes, Hilton Porto Alegre, Brazil has a gym.
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