Lugger Hotel ‘A Bespoke Hotel’
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Summary of reviewsThe Lugger Hotel ‘A Bespoke Hotel’ is celebrated for its stunning and idyllic location in a picturesque Cornish village, right by the harbour, offering breathtaking sea views and a serene ambiance. It is especially favored for its proximity to the South West Coast Path and its charming, unspoiled surroundings. Guests enjoy fine dining, quality room views and excellent customer service which together create a magical and unforgettable stay.
The breakfast experience at the hotel is widely appreciated with guests praising the quality and variety of offerings, including European and Full English options. The delightful breakfast terrace and the appealing breakfast room overlooking Portloe harbour enhance the dining experience. However, there are occasional mentions of the need for improved service and pre-booking times due to high demand.
Dinner at the hotel garners high praise for its fresh, varied and beautifully presented dishes. The ever-changing menus, especially the fish dishes, are frequently highlighted, though some guests feel the prices are high and portion sizes could be larger. Despite occasional service issues, the most common sentiment is that the hotel’s dining experience is exceptional.
The rooms at Lugger Hotel are often praised for their comfort, cleanliness and stylish decor. Sea view rooms, in particular, are highlighted for their spaciousness and breathtaking vistas. Guests appreciate the fantastic bathrooms and comfortable beds. Although some guests find the room sizes small and the decor occasionally dated, the overall charm, thoughtful touches and friendly staff create a welcoming and peaceful retreat.
Cleanliness is a strong point for the hotel with many guests noting the immaculate condition of their rooms and the overall cozy, well-presented accommodation. There are some isolated mentions of inconsistencies in cleaning standards and minor maintenance issues, but the majority of feedback reflects a high standard of cleanliness.
The hotel’s staff receive consistent praise for their friendliness, helpfulness and exceptional customer service. The team’s warm and inviting atmosphere significantly enhances the guest experience, despite a few instances where improvements could be made in reception service.
Wi-Fi at the hotel is generally satisfactory, though connectivity can be inconsistent, especially outside the main building. The parking situation poses challenges with remarks about the tight car park and narrow lanes leading to it, although some guests find it manageable.
Lastly, while the hotel promotes a luxurious experience, some guests feel it does not fully meet five-star expectations, noting that it might be closer to a three to four-star experience. Nonetheless, the charming boutique atmosphere and the memorable strategic location contribute to an overall positive guest experience.
Categories
The breakfast experience at the hotel is widely appreciated with guests praising the quality and variety of offerings, including European and Full English options. The delightful breakfast terrace and the appealing breakfast room overlooking Portloe harbour enhance the dining experience. However, there are occasional mentions of the need for improved service and pre-booking times due to high demand.
Dinner at the hotel garners high praise for its fresh, varied and beautifully presented dishes. The ever-changing menus, especially the fish dishes, are frequently highlighted, though some guests feel the prices are high and portion sizes could be larger. Despite occasional service issues, the most common sentiment is that the hotel’s dining experience is exceptional.
The rooms at Lugger Hotel are often praised for their comfort, cleanliness and stylish decor. Sea view rooms, in particular, are highlighted for their spaciousness and breathtaking vistas. Guests appreciate the fantastic bathrooms and comfortable beds. Although some guests find the room sizes small and the decor occasionally dated, the overall charm, thoughtful touches and friendly staff create a welcoming and peaceful retreat.
Cleanliness is a strong point for the hotel with many guests noting the immaculate condition of their rooms and the overall cozy, well-presented accommodation. There are some isolated mentions of inconsistencies in cleaning standards and minor maintenance issues, but the majority of feedback reflects a high standard of cleanliness.
The hotel’s staff receive consistent praise for their friendliness, helpfulness and exceptional customer service. The team’s warm and inviting atmosphere significantly enhances the guest experience, despite a few instances where improvements could be made in reception service.
Wi-Fi at the hotel is generally satisfactory, though connectivity can be inconsistent, especially outside the main building. The parking situation poses challenges with remarks about the tight car park and narrow lanes leading to it, although some guests find it manageable.
Lastly, while the hotel promotes a luxurious experience, some guests feel it does not fully meet five-star expectations, noting that it might be closer to a three to four-star experience. Nonetheless, the charming boutique atmosphere and the memorable strategic location contribute to an overall positive guest experience.
Luxury Hotel
A seventeenth-century inn located directly on the water's edge in the picturesque cove of Portloe. It offers fine food and is set within spectacular coastal surroundings.
Historic Hotel
Originally built in the 17th century, The Lugger Hotel was once a smugglers' den. With a colorful past and a picturesque setting in Portloe, this hotel offers a unique glimpse into Cornwall's maritime history and coastal charm.
Hotel for Honeymoon
Named Best Seaside Hotel by The Sunday Times, this hotel is located on the edge of Portloe village. It is surrounded by cliffs and headlands, offering a romantic and secluded getaway.
Romantic Hotel
Nestled in the secluded Portloe cove, the Lugger Hotel provides a tranquil and romantic escape. The hotel offers luxurious rooms and a fine dining experience, perfect for couples seeking privacy and relaxation.
Boutique-style Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
5-Star Hotel
Guest Reviews
Nestled in a picturesque Cornish village, the Lugger Hotel ‘A Bespoke Hotel’ boasts a stunning and idyllic location that has left many guests in awe. Situated right by the harbour, the hotel offers breathtaking views of the sea, making it the perfect escape for those seeking tranquility and natural beauty. Its prime position on the South West Coast Path makes it an excellent choice for coastal footpath walkers. Guests have described the setting as charming, unspoiled and quintessentially Cornwall with the hotel’s terraces providing lovely spaces to enjoy drinks while overlooking a secluded cove.
The serene environment offers a peaceful ambiance, ideal for unwinding and escaping the hustle and bustle. The hotel's close proximity to the beach adds to its charm, allowing guests to relish the gentle lapping of the waves. The surrounding village, described as quaint and delightful, enhances the overall experience with its romantic and remote appeal.
Visitors have also praised the combination of the hotel's location with its luxurious touches like fine dining, quality room views and excellent customer service. Whether staying in a room with a stunning sea view or enjoying meals in the beautiful dining area overlooking the water, the overall consensus is that the Lugger Hotel’s exceptional location creates a magical and unforgettable stay.
Guests at Lugger Hotel ‘A Bespoke Hotel’ have shared a variety of insights about the breakfast experience, but overall it appears to be widely appreciated. Guests frequently praised the quality and variety of breakfast offerings, describing it as fantastic, delicious and superb with copious and delightful cooked options. Many noted the spectacular views from the breakfast terrace and the appealing, sun-soaked breakfast room overlooking Portloe harbour, adding to the overall dining experience.
The selection available for breakfast is often mentioned positively with guests enjoying a good choice of dishes, including European and Full English options, hearty meals and well-cooked, plentiful food. Some specific highlights noted by guests include the variety of teas, Cornish mineral water and the fresh fruit and biscuits provided in the rooms.
Service during breakfast is commended by several reviewers for being friendly and efficient, although a few pointed out that some staff could be grumpy and one review indicated a need for additional staff training. There were some concerns regarding the need to pre-book breakfast times due to high demand and an occasional delayed start time for breakfast service.
Despite a few negative mentions regarding cold food, limited selection on some mornings and inconsistent service experiences, the overall sentiment about the breakfast at Lugger Hotel remains exceptionally positive with numerous guests highlighting it as one of the strengths of their stay.
The Lugger Hotel provides an impressive dining experience that consistently garners high praise from guests. Many reviews highlight the excellence of the food with descriptors like "top notch," "amazing and delicious," and "exceptional" frequently mentioned. Guests appreciate the fresh, varied and beautifully presented dishes with a notable emphasis on the high quality and deliciousness of both dinner and breakfast offerings.
There are commendations for the restaurant's ever-changing dinner menus, ensuring variety and keeping the options interesting for returning diners. Fish dishes, in particular, receive special mention and the overall presentation of meals is consistently lauded as superb.
Despite the predominantly positive feedback, some guests point out concerns about the value, noting that the prices are high and the portion sizes, especially for the starters, can be small. There are also occasional criticisms regarding the level of dinner service with a few reviewers noting an unsatisfactory experience related to staff engagement and table reservations.
In summary, while the Lugger Hotel may come with a higher price tag, it largely delivers on providing a high-quality and enjoyable dining experience, making it a worthwhile option for those seeking excellent food in a picturesque setting.
The rooms at Lugger Hotel ‘A Bespoke Hotel’ offer a mixed experience with many positive highlights. Guests frequently praise the comfort and cleanliness of the rooms, noting their stylish decor and well-appointed features. Rooms with sea views, in particular, garner high marks for their spaciousness and breathtaking vistas. A number of reviews highlight fantastic bathrooms and comfortable beds, ensuring a restful stay.
However, the room size appears to be a recurring issue for some visitors with several describing their accommodations as small or even claustrophobic. Despite this, the charm and upkeep of the rooms are often mentioned with particular pleasure taken in the delightful character and thoughtful touches, such as robes and well-equipped amenities.
Some rooms have unique features like balconies or being part of a cottage, adding to the overall charm. Despite a few mentions of rooms feeling overheated or dated, particularly the bathrooms, the overall sentiment suggests that the hotel provides a welcoming, peaceful retreat with friendly staff enhancing the experience.
In conclusion, while the Lugger Hotel excels in comfort, cleanliness and views, potential guests should be mindful of varied room sizes and the occasional dated bathroom.
The reviews for the beds at the Lugger Hotel 'A Bespoke Hotel' largely highlight the comfort and quality of the sleeping arrangements. Descriptions frequently emphasize that the beds are very comfortable with several guests noting extremely comfortable beds and even super comfy big beds. Many visitors appreciated the spacious and clean rooms, which often featured large beds providing an exceptional sleeping experience. Some rooms reportedly had beds with duvets that were deemed exceptional.
Despite generally positive feedback, a few guests pointed out that some of the larger beds were essentially two mattresses pushed together, resulting in occasional discomfort. Isolated criticisms mentioned hard beds and unsatisfactory pillows, as well as some minor issues with furniture quality. Overall, the majority of guests found their beds to provide a restful and pleasant sleep, contributing to an enjoyable stay at the hotel.
The Lugger Hotel 'A Bespoke Hotel' presents itself as a cozy and welcoming accommodation, characterized by an exceptional level of cleanliness in many of its rooms. Numerous guests have noted that the hotel and its rooms are immaculately clean, tidy and well presented, contributing to a comfortable and relaxing atmosphere. The hotel boasts charming, unique architecture and lovely interiors with some rooms featuring fresh flowers on the windowsills.
Guests particularly appreciated the clean and fluffy towels and robes provided. Many rooms are described as very clean, comfortable and well-furnished, enhancing the overall guest experience. Despite some criticisms regarding dated decor and occasional issues with cleaning consistency, the majority of the feedback highlights the high standards of cleanliness maintained in most parts of the hotel.
However, some reviews did point out areas for improvement. Common areas, at times, appeared neglected and some rooms lacked the thoroughness seen in others with issues such as dust in bathrooms, dirty windows and minor maintenance problems. Despite this, the general consensus indicates that the Lugger Hotel is a clean and inviting place to stay with friendly staff contributing to a pleasant environment.
The Lugger Hotel ‘A Bespoke Hotel’ shines through its consistently praised staff, which guests frequently highlight as a standout feature of their stay. Visitors are met with extremely helpful and friendly faces upon arrival, making a notable effort to ensure each guest feels special and welcome. The atmosphere is often described as warm and inviting with the hotel team going above and beyond to accommodate requests and provide exceptional customer service.
Guests are particularly impressed by the friendliness and professionalism demonstrated by the staff, who are not only polite and attentive but also incredibly kind and cheerful in their duties. The restaurant staff and manager receive specific commendation for their excellent service with attentive service and professional chefs enhancing the dining experience.
Moreover, the reception team, especially noted for individuals like Hanna, ensure a smooth and pleasant check-in process. Even when challenges arise, staff handle situations efficiently and with charm, always maintaining a welcoming demeanor. Despite a few instances where some felt the reception could be more welcoming or noticed signs of stress among the team, the overall impression remains overwhelmingly positive.
In summary, the Lugger Hotel’s staff stand out for their exceptional friendliness, helpfulness and a genuine desire to make guests' stays memorable. Their dedication and superb service significantly enhance the overall guest experience, making the hotel a preferred choice for many.
The Wi-Fi at 'Lugger Hotel ‘A Bespoke Hotel’' generally meets the needs of most guests, being fast enough to stream and characterized as good. It is available in the main building and is considered modern alongside amenities like the bathroom and big bed. However, some guests note that the connectivity can be hit or miss and reception is limited outside, though this lack of phone signal may add to the charm for those looking to disconnect.
The parking situation at the Lugger Hotel ‘A Bespoke Hotel’ presents various challenges for guests. Although there are positive remarks about the availability of parking and the ease of parking despite the location, many reviews highlight issues such as the car park being tight and not suited for larger vehicles. Narrow lanes leading to the parking area add to the difficulty, particularly in poor weather or darkness. Some guests found the parking facility consistently full, exacerbating the issue. Furthermore, there have been instances where guests were unable to find allocated spaces despite prior requests. While some guests described the parking as fine and less problematic than expected, the prevailing sentiment suggests that more space and better planning would significantly enhance the parking experience at the hotel.
Lugger Hotel, often advertised as a five-star establishment, has received mixed reviews particularly concerning its star rating and overall standards. Many guests have pointed out that the hotel does not meet the typical expectations of a five-star rating, drawing comparisons with other similarly rated and priced hotels in Cornwall. Several reviews highlight that while the location is indeed deserving of high praise, the facilities and services fall short of the mark. Specific criticisms include a limited menu, less than ideal service at times and the need for some serious renovation to bring the hotel's facilities up to a truly five-star standard. Guests noted that the reception staff could be more attentive to align better with five-star expectations. Despite these shortcomings, there are still positive sentiments with some visitors describing the hotel as fantastic and expressing a willingness to return for special occasions. However, the overall consensus suggests that while the Lugger Hotel may be a lovely place to stay, it might not fully live up to its five-star claims.
Nestled right on the water's edge, Lugger Hotel offers an intimate and charming boutique experience. With a cozy, small boutique feel, it exudes a relaxed and homely atmosphere. The hotel's unique charm and friendly ambiance make it a delightful getaway. Visitors appreciate its sweet, bijoux presence, though some note that a more reasonable price would enhance its appeal even further.
Visitors to the Lugger Hotel ‘A Bespoke Hotel’ often highlight its luxury and charm, noting the air of opulence and its fine dining experiences. Many guests describe the place as gorgeous and very luxurious, appreciating the sea view rooms and the small, thoughtful touches that add to the luxury feel while maintaining the charm of its Cornish village setting.
However, several guests felt that the hotel's five-star rating was not fully justified, citing a discrepancy between the expected level of excellence and the facilities provided. Some reviews mention that it felt more like a three to four-star experience at best. Despite these critiques, the overall consensus leans towards a positive experience, albeit with an acknowledgement that expectations for a five-star experience may not always be met. The hotel is appreciated as a lovely place to stay, even if it doesn’t quite reach the high bar it claims.
Lugger Hotel ‘A Bespoke Hotel’ is an idyllic retreat perfect for couples seeking a blend of luxury, charm and breathtaking scenery. Nestled in a charming little fishing village, the hotel offers stunning views of the picturesque bay that are simply enchanting. Guests frequently highlight the magical location and cozy ambiance, making it an ideal spot for a romantic getaway or a long weekend escape.
The terrace overlooking the harbor is a particular favorite, where couples can enjoy pre-dinner drinks while soaking in the serene maritime atmosphere. The outdoor seating area beyond the meal rooms also provides an excellent space to relax and enjoy the romantic surroundings. Moreover, the sun-soaked breakfast room offers stunning, intimate views that further enhance the romantic experience.
With its unique and intimate boutique setting, the hotel successfully captures the romance that the Cornwall coast embodies. The Lugger Hotel stands out as a true gem, perfect for any couple looking to rekindle their romance or celebrate a special occasion. Thanks to its peaceful and somewhat isolated location, guests have the opportunity to fully immerse themselves in the beautiful views and tranquil environment, leaving them with unforgettable memories and a strong desire to return.
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Location
The serene environment offers a peaceful ambiance, ideal for unwinding and escaping the hustle and bustle. The hotel's close proximity to the beach adds to its charm, allowing guests to relish the gentle lapping of the waves. The surrounding village, described as quaint and delightful, enhances the overall experience with its romantic and remote appeal.
Visitors have also praised the combination of the hotel's location with its luxurious touches like fine dining, quality room views and excellent customer service. Whether staying in a room with a stunning sea view or enjoying meals in the beautiful dining area overlooking the water, the overall consensus is that the Lugger Hotel’s exceptional location creates a magical and unforgettable stay.
Breakfast
The selection available for breakfast is often mentioned positively with guests enjoying a good choice of dishes, including European and Full English options, hearty meals and well-cooked, plentiful food. Some specific highlights noted by guests include the variety of teas, Cornish mineral water and the fresh fruit and biscuits provided in the rooms.
Service during breakfast is commended by several reviewers for being friendly and efficient, although a few pointed out that some staff could be grumpy and one review indicated a need for additional staff training. There were some concerns regarding the need to pre-book breakfast times due to high demand and an occasional delayed start time for breakfast service.
Despite a few negative mentions regarding cold food, limited selection on some mornings and inconsistent service experiences, the overall sentiment about the breakfast at Lugger Hotel remains exceptionally positive with numerous guests highlighting it as one of the strengths of their stay.
Dinner
There are commendations for the restaurant's ever-changing dinner menus, ensuring variety and keeping the options interesting for returning diners. Fish dishes, in particular, receive special mention and the overall presentation of meals is consistently lauded as superb.
Despite the predominantly positive feedback, some guests point out concerns about the value, noting that the prices are high and the portion sizes, especially for the starters, can be small. There are also occasional criticisms regarding the level of dinner service with a few reviewers noting an unsatisfactory experience related to staff engagement and table reservations.
In summary, while the Lugger Hotel may come with a higher price tag, it largely delivers on providing a high-quality and enjoyable dining experience, making it a worthwhile option for those seeking excellent food in a picturesque setting.
Rooms
However, the room size appears to be a recurring issue for some visitors with several describing their accommodations as small or even claustrophobic. Despite this, the charm and upkeep of the rooms are often mentioned with particular pleasure taken in the delightful character and thoughtful touches, such as robes and well-equipped amenities.
Some rooms have unique features like balconies or being part of a cottage, adding to the overall charm. Despite a few mentions of rooms feeling overheated or dated, particularly the bathrooms, the overall sentiment suggests that the hotel provides a welcoming, peaceful retreat with friendly staff enhancing the experience.
In conclusion, while the Lugger Hotel excels in comfort, cleanliness and views, potential guests should be mindful of varied room sizes and the occasional dated bathroom.
Beds
Despite generally positive feedback, a few guests pointed out that some of the larger beds were essentially two mattresses pushed together, resulting in occasional discomfort. Isolated criticisms mentioned hard beds and unsatisfactory pillows, as well as some minor issues with furniture quality. Overall, the majority of guests found their beds to provide a restful and pleasant sleep, contributing to an enjoyable stay at the hotel.
Cleanliness
Guests particularly appreciated the clean and fluffy towels and robes provided. Many rooms are described as very clean, comfortable and well-furnished, enhancing the overall guest experience. Despite some criticisms regarding dated decor and occasional issues with cleaning consistency, the majority of the feedback highlights the high standards of cleanliness maintained in most parts of the hotel.
However, some reviews did point out areas for improvement. Common areas, at times, appeared neglected and some rooms lacked the thoroughness seen in others with issues such as dust in bathrooms, dirty windows and minor maintenance problems. Despite this, the general consensus indicates that the Lugger Hotel is a clean and inviting place to stay with friendly staff contributing to a pleasant environment.
Staff
Guests are particularly impressed by the friendliness and professionalism demonstrated by the staff, who are not only polite and attentive but also incredibly kind and cheerful in their duties. The restaurant staff and manager receive specific commendation for their excellent service with attentive service and professional chefs enhancing the dining experience.
Moreover, the reception team, especially noted for individuals like Hanna, ensure a smooth and pleasant check-in process. Even when challenges arise, staff handle situations efficiently and with charm, always maintaining a welcoming demeanor. Despite a few instances where some felt the reception could be more welcoming or noticed signs of stress among the team, the overall impression remains overwhelmingly positive.
In summary, the Lugger Hotel’s staff stand out for their exceptional friendliness, helpfulness and a genuine desire to make guests' stays memorable. Their dedication and superb service significantly enhance the overall guest experience, making the hotel a preferred choice for many.
Wi-Fi
Parking
5 Star
Boutique-Style
Luxury
However, several guests felt that the hotel's five-star rating was not fully justified, citing a discrepancy between the expected level of excellence and the facilities provided. Some reviews mention that it felt more like a three to four-star experience at best. Despite these critiques, the overall consensus leans towards a positive experience, albeit with an acknowledgement that expectations for a five-star experience may not always be met. The hotel is appreciated as a lovely place to stay, even if it doesn’t quite reach the high bar it claims.
Romantic
The terrace overlooking the harbor is a particular favorite, where couples can enjoy pre-dinner drinks while soaking in the serene maritime atmosphere. The outdoor seating area beyond the meal rooms also provides an excellent space to relax and enjoy the romantic surroundings. Moreover, the sun-soaked breakfast room offers stunning, intimate views that further enhance the romantic experience.
With its unique and intimate boutique setting, the hotel successfully captures the romance that the Cornwall coast embodies. The Lugger Hotel stands out as a true gem, perfect for any couple looking to rekindle their romance or celebrate a special occasion. Thanks to its peaceful and somewhat isolated location, guests have the opportunity to fully immerse themselves in the beautiful views and tranquil environment, leaving them with unforgettable memories and a strong desire to return.
No, Lugger Hotel ‘A Bespoke Hotel’ doesn't have any pool.
No, a spa isn't available at Lugger Hotel ‘A Bespoke Hotel’.
No, Lugger Hotel ‘A Bespoke Hotel’ doesn't allow dogs.
Yes, parking facilities are available at Lugger Hotel ‘A Bespoke Hotel’.
No, Lugger Hotel ‘A Bespoke Hotel’ doesn't have a gym.
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