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Summary of reviewsAparthotel Duva & Spa, located in the serene area of Port de Pollensa, Mallorca, presents an ideal setting for both relaxation and active pursuits. Its location is praised by guests who enjoy a tranquil atmosphere with convenient access to cycling routes and local attractions such as Cap de Formentor and Alcudia. The hotel offers peaceful surroundings, yet remains well-connected to the central amenities of Pollença, including shops and restaurants, making it a perfect base for varied holiday experiences.
The breakfast at Aparthotel Duva & Spa is highly commended. Guests appreciate the buffet-style offerings which provide a wide variety of delicious and well-prepared options, accommodating diverse dietary preferences. Though a few guests suggest improvements in presentation and quality, the overall satisfaction remains high, with many viewing it as a great start to the day. Dinner also receives positive feedback for its variety and quality, with several dining venues praised for their delicious and homemade dishes, although some guests felt the pricing could be more competitive.
The spacious and well-equipped apartments contribute significantly to a comfortable stay. Known for their cleanliness and adequate facilities for self-catering, the accommodations are appreciated by a wide range of visitors, including cyclists. Despite some remarks on dated decor in certain areas, the size, cleanliness, and service are recognized as strong points, with daily upkeep maintaining a high standard. The attentive staff bolster the positive experiences, earning praise for their helpfulness, friendliness, and dedication to guest satisfaction.
General cleanliness across the hotel, including common areas and facilities, is noted as exemplary, complemented by the caring and efficient staff. The property's lush gardens and maintained pools enhance the guest experience, further supported by lifeguards ensuring safety around the pools. The hotel's extensive sports amenities also captivate active guests, featuring a well-equipped gym praised for its comprehensive range, friendly staff, and adjacent cycling facilities. The racket sports options, though not included in the accommodation price, are another highlight for those seeking active pursuits.
While there are areas for improvement—such as WiFi connectivity and maintaining the spa facilities—the hotel as a whole provides a welcoming environment with various amenities and an in-house dining experience that satisfies many guests. Aparthotel Duva & Spa ultimately delivers a well-rounded stay, appealing to a diverse array of guests from relaxation seekers to sports enthusiasts. Show more
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Aparthotel with Swimming Pool
This aparthotel offers a spa and multiple pools. The combination of apartment-style accommodation with spa facilities and pools caters to both relaxation and family fun.
Outdoor Pool
4-Star Aparthotel
This aparthotel includes spa facilities, offering guests relaxation and wellness options. Located on the Carretera de Pollensa, it provides a convenient base for exploring the area. The combination of apartment and spa amenities enhances its appeal.
Aparthotel with Spa
Romantic Aparthotel
Cheap Aparthotel
Accessible Aparthotel
Aparthotel with Gym
Aparthotel with Tennis Courts
Aparthotel with Outdoor Pool
Room Types
One-Bedroom Premium Apartment Boasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. In the well-fitted kitchen, guests will find a refrigerator, a dishwasher, kitchenware and an oven. This apartment has a coffee machine, a seating area, a flat-screen TV with satellite channels and a balcony. The unit has 4 beds.
Two-Bedroom Family Premium Apartment Boasting a private entrance, this air-conditioned apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. The fully equipped kitchen features a refrigerator, a dishwasher, kitchenware and an oven. This apartment has a coffee machine, a seating area, a flat-screen TV with satellite channels and a balcony. The unit has 5 beds.
Comfort One-Bedroom ApartmentBoasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. In the fully equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and a toaster. Featuring a balcony with lake views, this apartment also offers a coffee machine and a flat-screen TV with satellite channels. The unit has 3 beds.
Guest Reviews
7.9
Good
Location
Aparthotel Duva & Spa is ideally situated for travelers seeking tranquility and accessibility in the scenic region of Port de Pollensa, Mallorca. Its outstanding location makes it an attractive choice for cycling enthusiasts, offering excellent sports facilities and strategic positioning for exploring nearby attractions like Cap de Formentor and Alcudia. Despite being slightly set back from the bustling center and beachfront, guests appreciate the serene environment and the easy reach to the town's amenities, including supermarkets, restaurants, and the picturesque port, all within a comfortable 10 to 20-minute walk. The hotel's peaceful setting on the outskirts provides a quiet retreat while remaining well-connected to the vibrant heart of Pollença by bus and taxi services. With its combination of convenient access, a tranquil atmosphere, and proximity to beautiful beaches and coves, Aparthotel Duva & Spa serves as a perfect base for both relaxing vacations and active holidays.
Breakfast
At Aparthotel Duva & Spa, the breakfast experience has earned a commendable reputation among guests. Many reviews highlight the breakfast as excellent, with a buffet-style setup offering a large and varied selection of dishes to satisfy different tastes. The generous spread includes a variety of options that are both delicious and plentiful, often noted as being well worth the cost.
Guests frequently praise the delicious and well-prepared food, with many describing it as fantastic and very complete. There is a consistent appreciation of the meals being varied, balanced, and homemade, providing an ample selection that caters to all dietary preferences.
Despite the overwhelming positive feedback, some guests express a desire for improved presentation and quality, particularly given the price point. While a few reviews suggest the breakfast could be better in certain aspects, such as temperature and variety over longer stays, these are relatively minor in comparison to the overarching satisfaction with the breakfast offerings.
Overall, Aparthotel Duva & Spa ensures a satisfying start to the day with its beloved breakfast, complemented by equally praised dinner options and a welcoming dining atmosphere.
Dinner
Aparthotel Duva & Spa offers a dining experience that generally satisfies its guests with a diverse and well-prepared selection of meals. The breakfast and dinner are often highlighted as delicious, with a commendable variety and quality that cater to different tastes. Many guests appreciate the plentiful and diverse options available during both breakfast and dinner. The Giravolta restaurant receives particular praise for its exceptional offerings, while the restaurant near the paddle tennis court is also noted as a good option.
Despite some mixed feedback, where a few guests found the food quality lacking compared to other hotels or considered it somewhat boring, the overall impression is positive, especially with regard to the effort put into providing fresh, homemade, and varied dishes. The price-performance ratio for dinner is considered reasonable by several guests, although some felt the pricing could be excessive relative to the quality.
The dining experience includes healthy and convenient options, with many guests commenting on the excellent food quality and attentive restaurant staff. While alternatives outside the hotel are recommended by some, particularly in Puerto Pollensa, guests who chose to dine repeatedly at the hotel found satisfaction in the food's taste and variety.
Overall, the hotel's dining offerings are seen as balanced and consistently good, appealing to both those who eat in the hotel frequently and those who enjoy the occasional meal there.
Rooms
Aparthotel Duva & Spa offers guests a comfortable stay with its spacious and well-equipped apartments. Many visitors appreciate the cleanliness and routine upkeep of the rooms, citing that the accommodations are maintained to a high standard, often cleaned six days a week. The apartments feature facilities suitable for self-catering, which several guests found perfectly adequate for their needs. They also highlight the ample room size, noting that the space is more than adequate and often comes with large balconies that offer lovely views of the pool or surrounding mountains.
The hotel appeals to a wide range of visitors, including cyclists, thanks to its dedicated bike facilities and convenient location. Rooms across different buildings of the hotel generally provide a pleasant stay with decent air conditioning, comfortable beds, and functional furniture. Although some parts of the apartments are reported to be dated or in need of a facelift, the overall consensus acknowledges the hotel's positive attributes, especially concerning size, cleanliness, and service. The staff’s commitment to cleanliness and customer care is frequently praised, contributing to the overall positive guest experience at the Aparthotel Duva & Spa.
Beds
When it comes to bedding at Aparthotel Duva & Spa, guests generally find comfort in the accommodations, with many describing the beds as very comfortable or comfy. Several reviews highlight the convenience of sofa beds and note that beds are well-equipped with sheets, blankets, and duvets, ensuring guests can tailor their sleeping arrangements to their liking. However, experiences are mixed, with some guests noting that the mattresses could be improved, describing beds as too soft or overly firm, akin to boards. There are occasional mentions of double beds being formed from two singles, which may not be ideal for some travelers. Despite these varied experiences, the air conditioning contributes to a good night's sleep, providing a respite from the heat. Overall, while there's room for improvement, especially with the softness or firmness of mattresses, the hotel manages to deliver largely satisfactory sleep experiences.
Cleanliness
Aparthotel Duva & Spa offers a welcoming and clean environment that receives praise for its overall cleanliness and well-maintained facilities. Guests frequently highlight the spacious and airy apartments that are kept exceptionally clean. Many appreciate the attentive staff, who ensure rooms are regularly cleaned and fresh towels are provided daily. The gardens and surrounding areas of the property reflect the hotel's commitment to cleanliness.
While some guests note occasional issues with cleaning frequency, especially in certain parts of the apartment, the rooms are generally found to be clean and well-appointed. The reception area's toilets stand out for their exceptional maintenance. The hotel's cleanliness is complemented by the friendly and helpful staff, enhancing the guest experience.
The hotel's extensive facilities, including pools and bike amenities, are available in a clean and modern setting. Despite some aging elements in the spa area and constrained hours for children at the pool, the overall impression remains that of a clean and efficient establishment. Whether exploring the spacious apartments or interacting with the efficient staff, guests find Aparthotel Duva & Spa an enjoyable and comfortable vacation spot.
Staff
Aparthotel Duva & Spa is renowned for its exceptional staff, who consistently go above and beyond to make guests feel welcomed and valued. The team is described as attentive, friendly, and incredibly helpful, with a warm and welcoming demeanor that contributes significantly to the hotel's inviting atmosphere. Guests frequently highlight the staff's ability to efficiently address any issues and their impressive willingness to accommodate various needs, creating a seamless and satisfying stay. The reception staff, in particular, receive commendations for their professionalism and meticulous assistance, showcasing a genuine commitment to excellent guest service. Overall, the staff at Aparthotel Duva & Spa are celebrated for their kindness, empathy, and capacity to foster an enjoyable and relaxed environment for all visitors.
Wi-Fi
Aparthotel Duva & Spa seems to offer a mixed experience when it comes to WiFi connectivity, according to guest reviews. While some guests appreciated the availability of free WiFi, others found the connection to be less than satisfactory. The most consistent feedback highlighted unreliable and weak WiFi, particularly in the rooms, where access was often non-existent or patchy. Guests often had to rely on common areas, like the reception, for a stable connection. Despite some instances where the WiFi worked fine, these appear to be exceptions rather than the rule. Overall, the WiFi provision at Aparthotel Duva & Spa seems to be an area that would benefit from improvement, especially for those who depend on a consistent internet connection during their stay.
Spa
The spa at Aparthotel Duva & Spa presents a mixed picture, with numerous guests appreciating the facilities despite some inconsistencies. Positive remarks highlight that the gym and spa area, encompassing a sauna, hammam, and jacuzzi, are commendable. Many guests found the spa to be a delightful addition, with some enjoying features like a hot tub and steam room. The presence of a pool, jacuzzi, and Turkish bath is frequently noted as a pleasant experience. However, several comments point out neglect in maintenance, with certain amenities such as water jets, the Turkish bath, and steam room sometimes not operational. Issues with mustiness in the spa area have also been mentioned. Despite these challenges, the overall offering of spa treatments and the superb gym/spa combination leave many visitors satisfied, suggesting that with some improvements, the spa experience could reach its full potential.
Gym
Aparthotel Duva & Spa offers an impressive range of fitness and sports amenities, making it a favored spot for active guests and sports enthusiasts. The gym at this hotel is consistently praised for being well-equipped, surpassing the typical standards of hotel gyms. While some equipment may be slightly dated, the overall facilities are robust and well-maintained, providing a pleasant atmosphere for workouts. The knowledgeable and friendly staff enhance the gym experience, ensuring guests feel welcome and supported.
Moreover, the hotel boasts great sports facilities, including a fitness complex, pedal tennis courts, and extensive cycling amenities. Its convenient location near popular cycling routes adds to its appeal, especially for those keen on hiring top-notch bikes from local services. In addition to an excellent gym, the spa area, featuring large Jacuzzis, complements the fitness offerings.
Guests appreciate the gym's accessibility for those over 16, along with additional benefits like bike storage. The synergy of great gym facilities with other sports and leisure options makes Aparthotel Duva & Spa a great choice for those looking to combine relaxation with an active lifestyle.
Pool
Aparthotel Duva & Spa boasts a diverse selection of pools that cater to varied preferences. Guests have applauded the hotel for its lovely and clean swimming pools, highlighting the peaceful ambiance and ample sunbeds available for relaxation. The hotel features a choice of three outdoor pools, each providing a unique experience enhanced by full-time lifeguards for safety. The pools are well-maintained, offering clean and inviting waters that are perfect for swimming or lounging.
The main pool is noted for its good size, accommodating a comfortable swim and plenty of sunbeds, while the indoor pool adds extra allure with its jacuzzi and sauna facilities, ideal for a cozy retreat. Set in a tranquil environment, the pools offer a serene escape, even if they might become busier during peak seasons due to the attraction they hold for guests, including many athletes and cyclists visiting the hotel.
Visitors also enjoy the nice vibe around the swimming pool and bar area, making it a great spot to unwind. Though some have remarked on issues like the need for daily cleaning of pool bathrooms and the outdoor pool not being heated, the overall consensus paints a picture of pleasant experiences at this welcoming hotel pool area.
Tennis
Aparthotel Duva & Spa offers impressive racket sports facilities, making it an ideal choice for those looking to stay active during their vacation. Guests have praised the hotel's excellent amenities, including five padel courts and two first-class tennis courts. For those eager to indulge in sports activities, the opportunity to use these courts is a notable advantage, albeit for a fee. The well-equipped tennis club enhances the overall experience with its friendly atmosphere, allowing guests to enjoy quality time on the courts. Although access to these facilities is not included in the price, many guests consider the option to play padel and tennis as a welcome bonus to their stay. With the addition of a spa, Aparthotel Duva & Spa thoughtfully caters to those seeking both relaxation and recreation.
4 Star
Aparthotel Duva & Spa, although advertised as a four-star hotel, seems to leave guests with expectations unmet regarding its rating. Visitors consistently describe the hotel as somewhat worn and dated, with noticeable signs of aging both outside and inside. Based on the reviews, the facilities and services provided do not align with a typical four-star experience. Many guests suggest that the hotel feels more like a three-star establishment, expressing disappointment particularly in the areas of food quality and bathroom hygiene. Overall, while the hotel offers basic amenities, it does not live up to the four-star standard it claims to represent, leaving room for improvement in order to meet guest expectations.
Yes, Aparthotel Duva & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Aparthotel Duva & Spa.
No, Aparthotel Duva & Spa doesn't allow dogs.
No, parking facilities aren't available at Aparthotel Duva & Spa.