Alua Boccaccio - Hyatt Inclusive Collection

Port d'Alcudia, Avenida Pedro Mas i Reus, 339.831458,3.115994(Show on Map)

8.2

Very Good

+5 Photos

+ 3 Photos3

Checkin - Checkout datesSat, 07 Nov - Sun, 08 Nov07 Nov - 08 Nov

Info

Summary of reviews

Summarized by AI

Alua Boccaccio - Hyatt Inclusive Collection is a fantastic hotel situated in the heart of the town, just a 3-minute walk away from the beach. Guests love the location, free parking, friendly staff and delicious food. The breakfast at the hotel is overwhelmingly praised for its variety and quality with a stunning view of the outdoor terrace. The dinner options are mixed with guests praising the wide selection of food available but hoping for improvements in quality and more inclusive options. The rooms are modern and comfortable, although some guests found them small and noisy with thin walls. The hotel is clean and well-maintained with friendly staff speaking multiple languages. The pool area can get crowded, but it is generally enjoyed by guests and the beach area is perfect for beach lovers. Families are welcome and the hotel offers plenty of food choices, entertainment for kids and a great atmosphere for couples and families with young children. Finally, the hotel is an excellent destination for those who enjoy nightlife with plenty of bars and entertainment options within walking distance.

Categories

Beach

Family

Nightlife

Pool

Children's Pool

Outdoor Pool

4 Star

Outdoor Pool

Free Wi-Fi

Gym

Small

Children's Pool

Check-in - Check-out

Check In:

15:00 - 00:00

Check Out:

00:00 - 12:00

Facilities

Restaurant

Pets allowed

Bar

24-hour front desk

Fitness centre

Garden

Terrace

Non-smoking rooms

Family rooms

Games room

Internet services

Lift

Solarium

Safety deposit box (additional charge)

Currency exchange

Billiards (additional charge)

Table tennis

Packed lunches

Tour desk

Heating

Fax/photocopying

Luggage storage

WiFi

Outdoor pool

Free WiFi

Air conditioning

Designated smoking area

Snack bar

Sun terrace

Outdoor pool (all year)

Entertainment staff

Kids' club

Daily housekeeping

WiFi available in all areas

Public bath

Pool bar

Shallow end

Pet basket

Pet bowls

Coffee house on site

Sun loungers or beach chairs

Sun umbrellas

Outdoor furniture

Fitness

Kids' pool

Beach

Live music/performance

Key card access

Smoke alarms

Fire extinguishers

Swimming pool

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

Process in place to check health of guests

First aid kit available

Cashless payment available

Room Types

DoubleThis air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views. The unit has 2 beds.

Family RoomThis air-conditioned family room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 3 beds.

TripleThis air-conditioned triple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 3 beds.

Guest Reviews

8.2

Very Good

Review Summaries

Summarized by AI

Location

The Alua Boccaccio - Hyatt Inclusive Collection has a fantastic location for those wanting to explore the area with the beach just a short 3-minute walk away. The hotel is situated in the heart of the town, surrounded by plenty of shops and restaurants. Guests love the free parking available nearby and the easy accessibility from Palma airport via the A32 bus. The hotel is perfect for those looking for a relaxing beach break with a bar right on the beach. The staff are friendly and the food is delicious, making it a great choice for any traveler. Overall, guests are very happy with the location of this hotel with many stating that it is the perfect spot for a relaxing vacation near the beach.

Breakfast

Guests at Alua Boccaccio - Hyatt Inclusive Collection are overwhelmingly positive about the breakfast provided by the hotel. Many praise the variety and quality of food on offer with options for both sweet and savory dishes. The outdoor terrace with a view is a particular highlight. Some guests note that meals other than breakfast are also impressive. However, some guests find breakfast a bit monotonous or complain of issues with quality or cleanliness. Despite these criticisms, most guests are very complimentary with many noting that the buffet is varied, delicious and abundant.

Dinner

Guests at Alua Boccaccio - Hyatt Inclusive Collection had varying opinions on the hotel's dinner options. However, many reviewers praised the wide selection of food available, particularly during dinner. Fresh fish, friendly staff and a variety of options for breakfast and dinner were among the highlights for multiple guests. Some reviewers noted that the dinner time ended quite early, but others appreciated the view of the lake during dinner. On the other hand, a few guests were disappointed with the quality of the food, noting tasteless vegetables and little variety for vegetarians/vegans. Despite this, many guests enjoyed the amazing breakfast and dinner options that were always fresh and abundant. Overall, dining at Alua Boccaccio - Hyatt Inclusive Collection received mixed reviews with some guests hoping for improvements in the quality of the food and more inclusive options.

Rooms

Alua Boccaccio - Hyatt Inclusive Collection is a nice and clean hotel in a good location with various food options. The rooms are modern and have comfortable beds, some with balconies. While some guests found the rooms a bit small, they were clean and tidy with daily cleaning service. Some rooms were noisy due to thin walls, but others were quiet. Some guests had issues with the size of the rooms or the cleanliness of the bathrooms. However, some lucky guests got free upgrades to family rooms. Not all rooms offer a sea view, as advertised. The glass walls separating the bathroom and shower areas from the room were both appreciated and criticized, depending on individual preferences.

Beds

Guests at Alua Boccaccio - Hyatt Inclusive Collection have mixed opinions about the beds. Some found them uncomfortable and saggy, while others found them extremely comfy. The pillows were also a point of contention with some being too hard while others found the beds to be too small for their liking. However, despite these complaints, some guests were impressed with how good the beds and mattresses felt. The rooms were generally small with little space between the walls and the beds and in some cases, the beds were too soft or even sinking. Guests also found it frustrating that there were no double bed options available and that all rooms had only single beds put together. However, the hotel's location and proximity to the beach, restaurants and other amenities were praised and the cleanliness of the rooms and comfort of the beds were positives for some guests.

Cleanliness

The Alua Boccaccio - Hyatt Inclusive Collection is a clean and smart hotel with friendly staff and good food. The rooms are generally clean and comfortable with daily cleaning, but some guests have reported issues such as moldy bathrooms or hair and dust left after cleaning. However, the majority of guests praise the cleanliness of the rooms and the common areas, as well as the attention to hygiene measures. The hotel facilities are also well-maintained with the exception of the gym that could use some improvement. Overall, the hotel is a great choice for those seeking a clean and tidy accommodation and the lovely staff and pleasant ambiance only add to the experience.

Staff

The staff at Alua Boccaccio - Hyatt Inclusive Collection hotel are incredibly friendly, welcoming and helpful. They speak a variety of languages including English and German, which makes communication easy for international guests. The desk staff are polite and courteous, while the bar staff on the beach were outstanding and provided an exceptional service. The personnel in the restaurant, as well as in all bars, were friendly and professional. The hotel staff even assisted one guest in filing a report with the local police after a theft. Guests have also expressed their gratitude to the hotel's entertainment team, receptionists and animators who have done an excellent job in keeping them entertained. The hotel's location, measures for COVID-19, excellent food and overall atmosphere have all been positively highlighted in the reviews. One receptionist, Joan, was even described as outstanding. Finally, guests have described the staff as kind and attentive consistently throughout their stay, making their vacations even more enjoyable.

Pool

The pool at Alua Boccaccio - Hyatt Inclusive Collection is a popular feature of the hotel among guests. While some reviews note that the pool area can get crowded and has limited seating, others describe it as excellent and very pretty. The pool bar is also a nice touch. Some guests mention that the pool is small for the size of the hotel, but many still find it comfortable and enjoyable. Some reviews note that there were issues with the cleanliness of pool tiles or broken features like massage jets, but overall guests enjoyed the pool. The view of the pool from balconies or terraces is also appreciated. However, some guests mention that noise from ball games or loud dining areas can be a distraction from pool time.

Beach

The Alua Boccaccio - Hyatt Inclusive Collection hotel is a perfect location for beach lovers with just a 3-minute walk to the beautiful Alcudia beach. There is also a hotel beach bar located right on the beach, which seems to be a popular spot for guests. The hotel staff, particularly Belén who works at the beach bar, received numerous positive reviews for their friendly and helpful service. Parking near the hotel is free and easily accessible. Most comments regarding the beach painted a very positive picture with many considering it one of the best beaches they have visited. The hotel’s location near the beach and town was also mentioned as a highlight. However, a few guests were disappointed that the hotel was not directly on the beach and that the beach bar was a small fenced-in area rather than the spacious area pictured. Overall, guests seemed very satisfied with their beach experience at Alua Boccaccio - Hyatt Inclusive Collection hotel.

Family

Alua Boccaccio - Hyatt Inclusive Collection is a family-friendly hotel that offers plenty of food choices, including fresh fish. One guest even received a free upgrade to a family room as a solo traveler. However, those with dietary restrictions may find limited options for snacks within the all-inclusive package. The hotel staff received high praise, especially for their entertainment for kids. The hotel is great for couples and families with young children, although some guests noted a lack of activities for older children. Despite some noisy younger guests, the overall atmosphere is welcoming and non-judgmental.

Nightlife

Alua Boccaccio - Hyatt Inclusive Collection is the perfect destination for those who love a little bit of nightlife on their holidays. The hotel is located in a buzzing area with plenty of bars and entertainment options within walking distance. The evening shows and performances are quite enjoyable and entertaining for guests, offering a great atmosphere. The hotel does have some noise issues, especially for rooms facing the street or the pool area with nostalgic songs being played. However, for those who enjoy a lively environment, the hotel is an excellent choice with lots of options for fun evenings.

4 Star

Despite mixed reviews, Alua Boccaccio - Hyatt Inclusive Collection boasts a great location that guests love. While some have had issues with the size of the rooms and the hotel lacking 'something extra' to make it a true 4-star, most guests find the hotel to be clean and a good value for the price. Plus, compared to other hotels in the same category and price range, it stands out as a superior option. While there may be room for improvement, guests still enjoy their stay at Alua Boccaccio - Hyatt Inclusive Collection.

Outdoor Pool

The outdoor pool at Alua Boccaccio - Hyatt Inclusive Collection is a great feature of the hotel. It offers a stunning view from the terrace in a relaxed atmosphere. While some guests mention difficulty finding a sunbed due to people reserving them early in the day, others enjoyed the poolside setting and the bar area. The pool itself is described as both small and nice, but overall appreciated by guests. Some reviewers suggest maintenance could be improved.

FAQ

Yes, Alua Boccaccio - Hyatt Inclusive Collection has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at Alua Boccaccio - Hyatt Inclusive Collection.

No, Alua Boccaccio - Hyatt Inclusive Collection doesn't allow dogs.

No, parking facilities aren't available at Alua Boccaccio - Hyatt Inclusive Collection.

Yes, Alua Boccaccio - Hyatt Inclusive Collection has a gym.

Location

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