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Summary of reviewsThe Twelve Knights Hotel earns commendations for its strategic location and overall guest experience. Situated conveniently near major roads and the M4 motorway, it offers easy access for business travelers, event attendees and those visiting nearby family or attractions in Porthcawl, Cardiff or Swansea. Its positioning on the main road, coupled with the proximity to beaches and countryside, makes it a practical choice. Ample off-road parking further enhances its appeal.
The breakfast service at The Twelve Knights is widely appreciated for its variety and value. Guests enjoy the delicious options available, such as poached eggs and hearty full breakfasts. Despite occasional criticisms regarding certain dishes and the 8am service time, the overall sentiment is positive with many guests highlighting the excellent taste and plentiful portions.
Dinner at the pub also receives favorable remarks with many praising the quality and freshness of the meals. Guests appreciate the good value, balanced portion sizes and commendable pub grub. The friendly and efficient service adds to the pleasant dining experience, making it a popular choice among diners.
Rooms at The Twelve Knights offer spacious and comfortable accommodations with large bathrooms and cozy décor contributing to a pleasant stay. While some guests note issues with dated furnishings and occasional cleanliness concerns, the overall feedback highlights the comfort, cleanliness and ample space provided.
The cleanliness of the establishment garners mixed reviews. While many guests find the hotel clean and tidy, others point out the need for refurbishment and modernization due to dated carpets and fixtures. Despite this, the overall effort to maintain cleanliness and the comfortable amenities are recognized.
The standout feature of The Twelve Knights is its exceptional staff. Guests consistently praise the friendliness, helpfulness and professionalism of the team, which significantly enhances the overall experience. The accommodating and dedicated nature of the staff, along with effective new management, ensures that guests feel well-cared for.
Comfortable beds with quality Hypnos mattresses further contribute to a restful stay with clean and crisp sheets adding to the satisfaction of visitors. The overall combination of comfortable bedding and good-sized rooms ensure a relaxing experience.
In summary, The Twelve Knights provides a welcoming and enjoyable stay, supported by its convenient location, good value dining options, comfortable accommodations and a commendable staff. While there are areas for improvement, especially regarding modernization and certain breakfast offerings, the overall guest experience remains positive and pleasant. Show more
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Categories
3-Star Hotel
This traditional pub offers en suite rooms, an award-winning bar and restaurant, free Wi-Fi, and free parking. It is located less than 1 mile from the M4 motorway. Guests have particularly enjoyed the great atmosphere, enhanced by local community involvement.
Hotel with EV Charging Stations
Hotel near Golf Courses
Family Friendly Hotel
Small Hotel
Room Types
Single RoomThis single room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Twin RoomThis twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Double RoomThis double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Family RoomThis family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
7.3
Good
Location
The Twelve Knights boasts a strategically favorable location praised by guests for various reasons. It is particularly convenient for guests visiting for work with easy access to major roads and proximity to the M4 motorway, making travel straightforward. The location is also ideal for events, such as weddings or the Dragon ride competition and serves well as an overnight stop for those visiting family or attending nearby venues.
Those planning to explore Porthcawl or require access to Cardiff or Swansea highways will find the location advantageous. Additionally, it’s located on the main road and is just a short drive from beaches and countryside with ample off-road parking—a plus for many travelers. While the area lacks tourist attractions, the proximity to the highway and major routes adds to the practical allure of this establishment.
A highlight is the friendliness of the staff and the welcoming atmosphere which resonates well with guests. Along with excellent food, good value and a family-friendly environment, the combination of these features alongside the convenient location makes The Twelve Knights a favorable choice for a variety of visitors.
Breakfast
The breakfast at The Twelve Knights tends to receive generally positive remarks from guests. Many have highlighted the good variety and delicious options available, mentioning everything from poached eggs to a hearty full breakfast that provides a solid start to the day. Descriptions often include terms like very good, excellent and great to describe both the food quality and the overall breakfast experience.
Guests particularly appreciated the plentiful portions and the fantastic taste with some noting that the breakfast was good value when purchased separately. Positive highlights also include specific dishes like scrambled eggs and the ability to choose from various options.
However, not all feedback was glowing. A few guests were disappointed with aspects such as the taste and quality of certain dishes, citing examples like tasteless cooked breakfasts or ingredients that seemed less fresh, including one instance involving poor quality bacon and avocado. Additionally, for some, the service time at 8am felt too late for business purposes and there were occasional complaints about the coffee and packaging of porridge.
Overall, the majority of remarks suggest The Twelve Knights offers a satisfying breakfast experience with high marks for food quality, variety and value for money, despite some noted areas for improvement.
Dinner
Diners at The Twelve Knights have shared a variety of thoughts about their experiences, mostly highlighting the positive aspects. The food at the pub is consistently described as nice, delicious and enjoyable. Guests appreciated the fresh meals, noting that both dinner and breakfast were good and took advantage of the good value prices and balanced portion sizes. Many found the food to be of excellent taste and commendable quality with some particularly pointing out the great pub grub and usual pub fare. Diners also praised the efficiency of service with meals coming promptly even on long days. Moreover, the friendly staff added to the pleasant dining experience. Although there was an instance where dinner preparation took a bit long, overall, guests were satisfied with the tasty food and reasonable prices, making for an enjoyable dining experience at this cozy pub.
Rooms
The rooms at 'The Twelve Knights' offer a mix of experiences for guests. Those looking for spacious and clean accommodations will not be disappointed, as many reviews highlight the large and tidy rooms that come with comfortable beds and essential amenities. Large bathrooms and cozy, neutral décor contribute to a pleasant stay for many.
However, there are several mentions of the dated nature of the rooms with some guests noting peeling paint, old carpets with noticeable stains and furniture that has seen better days. The overall cleanliness appears inconsistent with some rooms described as immaculate, while others suffer from dust buildup and a need for redecorating.
Comfort-wise, the rooms generally meet expectations with comfortable beds and decent-sized showers frequently mentioned. Yet, there are concerns about the upkeep and freshness of the accommodations, suggesting that an update could significantly enhance the guest experience.
Overall, while the hotel provides ample space and fundamental comforts, attention to decor and cleanliness would greatly improve the overall impression of the rooms.
Beds
The beds at The Twelve Knights consistently receive high praise for their comfort with many guests highlighting their restful experiences and clean, crisp sheets. Hypnos mattresses, known for their quality, appear to contribute significantly to guests' positive feedback. While some felt that a larger bed would enhance their stay, the standard double beds were generally well-received for their coziness. The rooms, described as good-sized, add to the overall satisfaction, making guests feel welcomed and relaxed. The combination of comfortable bedding and cleanliness ensures a pleasant stay for visitors.
Cleanliness
The Twelve Knights receives mixed reviews about its cleanliness. Guests often praise the hotel for being clean and spacious with clean bathrooms and tidy rooms. Positive points include attentive staff, comfortable beds and a clean restaurant and pub.
However, there are noticeable issues regarding the condition of the hotel. Many guests note that the rooms and common areas feel dated and tired with old carpets and fixtures. Some reviews mention mold in the bathrooms and rooms, as well as other cleanliness concerns such as cracked sinks and visible stains on carpets.
Despite these drawbacks, the overall sentiment is that while the hotel is kept clean, it would benefit greatly from refurbishment and modernization to enhance the guest experience.
Staff
The staff at 'The Twelve Knights' consistently receive high praise from guests, reflecting a culture of friendliness and helpfulness that significantly enhances the overall experience. Visitors frequently highlight how welcoming and accommodating the team is, noting their readiness to go above and beyond to ensure a pleasant stay. Politeness and professionalism are also common themes in the feedback with multiple mentions of the staff being extremely courteous and kind. The new management, along with the existing team, have earned commendations for their excellent service and dedication, making guests feel truly cared for. The positive atmosphere extends to the dining area as well with appreciative comments on the combination of excellent staff and enjoyable breakfast. In summary, the staff at 'The Twelve Knights' are not only friendly and accommodating but also genuinely committed to resolving any issues, making them a standout feature of the hotel.
3 Star
The Twelve Knights offers a consistently good and pleasant experience, often noted for its very good facilities and services. Guests have particularly enjoyed the great atmosphere, enhanced by local community involvement. One unique highlight mentioned is the gentleman with the Mohawk who contributes to a topnotch karaoke night, creating a lively and enjoyable ambiance. This hotel is praised for being a lovely little getaway, providing a welcoming and enjoyable stay for visitors.
No, The Twelve Knights doesn't have any pool.
No, a spa isn't available at The Twelve Knights.
No, The Twelve Knights doesn't allow dogs.
No, parking facilities aren't available at The Twelve Knights.