InfoSummary of reviewsBIG4 Port Hughes Holiday Park receives high praise for its prime location, offering guests immediate access to Port Hughes’ beautiful coastline. Visitors consistently admire the park's proximity to the clear waters and white sand of the picturesque beachfront, which provides stunning views of the bay. This oceanfront setting enhances the tranquil and relaxing environment, making it an excellent choice for a serene coastal escape. The modern and well-sized cabins, complemented by friendly staff, further contribute to the welcoming, family-friendly atmosphere.
The cleanliness of the park is generally appreciated, with many guests noting the tidy and well-maintained surroundings. The cabins are frequently described as clean and comfortable, which adds to the convenience and comfort of the stay. However, there are some instances where cabins were found to be outdated and in need of improvement, with slight cleanliness concerns such as dust and spider webs reported by a few visitors. These issues, although not common, suggest areas for enhancement to align with the clean, modern appeal sought by travelers.
Staff at BIG4 Port Hughes Holiday Park receive consistent positive feedback for their warm and welcoming demeanor. Guests appreciate the professionalism and effective communication displayed by the team, especially the reception staff who are praised for their exceptional service. While a few comments indicate minor areas where customer service could improve, the overall sentiment remains strongly positive, with the staff greatly contributing to a pleasant and valued guest experience. Show more