Port Dickson2.47458400,
101.85353900,
Jalan Pantai Batu 5 1/2 No B-1-5, Cape Nautica Villas,(Show on Map)
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Summary of reviewsPD Lagoon Resort is an attractive destination in the Port Dickson area, thanks to its strategic and serene location near the beach and various amenities. Guests appreciate the easy access to sun, sand, dining options, supermarkets and recreational centers. The resort provides a peaceful retreat with beautiful scenery, including a lake located just behind it, enhancing the overall relaxing atmosphere.
The rooms at PD Lagoon Resort are notably spacious and some offer beautiful balcony views. The minimalist and uncluttered environment further adds to the appeal with good bathroom facilities being highlighted positively. Despite these advantages, there are significant areas for improvement, especially regarding cleanliness and room maintenance. Guests have reported bad smells, dirty toilets, stagnant water issues and faulty air conditioning, among other concerns. There are discrepancies between advertised photos and actual room conditions with some rooms lacking basic facilities such as cutlery and refrigerators.
Cleanliness across the resort is inconsistent. While some apartments are neat and clean, numerous guests have reported dusty rooms, sticky floors and the presence of cockroaches. Improving the overall hygiene and maintenance standards is essential to meet guest expectations more consistently.
The staff at PD Lagoon Resort is generally praised for being friendly and helpful, particularly the receptionists who contribute to a welcoming atmosphere. However, some guests have encountered issues with unavailability, unfriendliness from maintenance staff and instances of staff entering rooms without notice. Despite these issues, the overall sentiment regarding the staff's service is largely positive.
Among the resort's amenities, the large outdoor pool is a popular feature with guests enjoying its clean condition and the designated section for children. However, maintenance issues and occasional extra fees for larger groups are noted. The resort's lack of WiFi and TV channels may appeal to those seeking a technology-free, immersive retreat, although it may detract from the experience for guests expecting these conveniences.
The beds at PD Lagoon Resort have generated mixed feedback. Some guests managed to sleep peacefully despite the small size and hard mattresses, but many reviews indicate discomfort due to old, uncomfortable mattresses and cleanliness issues with bedsheets and bedding. Instances of ants, bed bugs and unpleasant smells have also been reported, highlighting the need for substantial improvements in the quality and maintenance of bedding.
Overall, PD Lagoon Resort offers a well-situated and peaceful location, friendly staff and spacious rooms, but must address significant cleanliness and maintenance issues to fully meet guest expectations. Show more
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Categories
Hotel near Golf Courses
PD Lagoon Resort is near the Port Dickson Golf & Country Club. While specific golf facilities aren't detailed, its resort status suggests comprehensive amenities that could appeal to golf lovers seeking relaxation and recreation.
Hotel for Honeymoon
Offers a lagoon setting, providing a unique and tranquil environment for couples. The resort's amenities ensure a relaxing and enjoyable stay.
Hotel with Parking
PD Lagoon Resort is a hotel that provides parking amenities for its visitors.
Cheap Hotel
Offers budget-friendly accommodation with resort facilities. It is a good option for those seeking a mix of affordability and leisure amenities.
Hotel near The Beach
Family Friendly Hotel
Hotel with Tennis Courts
Room Types
Three-Bedroom ApartmentFeaturing a private entrance, this air-conditioned apartment is comprised of 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and a shower. The apartment's kitchen, which features a refrigerator, is available for cooking and storing food. The spacious apartment offers a TV, a seating area, a dining area, a wardrobe as well as sea views. The unit offers 4 beds.
Single RoomThe single room offers air conditioning and a tiled floor, as well as a private bathroom featuring a shower. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Standard Twin RoomThe twin room provides air conditioning and a tiled floor, as well as a private bathroom featuring a shower. The unit offers 2 beds.
Family Room with BalconyThe family room offers air conditioning, a tiled floor, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
Two-Bedroom ApartmentFeaturing a private entrance, this spacious apartment also consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower. The apartment's kitchen, which features a refrigerator, is available for cooking and storing food. The air-conditioned apartment provides a TV, a seating area, a dining area, a wardrobe as well as sea views. The unit offers 3 beds.
Family Room with BalconyThis air-conditioned family room features a desk, a balcony, sea views and a private bathroom. The unit offers 2 beds.
Family Room with Side Sea ViewThis family room is air-conditioned and has a private bathroom, a tiled floor and sea views. The unit has 1 bed.
Family Room with Side Sea ViewThis family room is air-conditioned and has a private bathroom, a tiled floor and sea views. The unit has 2 beds.
Apartment with Sea ViewBoasting a private entrance, this air-conditioned apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a bidet. The apartment's kitchen, which has a refrigerator and an electric kettle, is available for cooking and storing food. The spacious apartment offers a flat-screen TV, a seating area, a dining area, a wardrobe as well as sea views. The unit has 3 beds.
3 Bedroom executive suiteFeaturing a private entrance, this air-conditioned apartment is comprised of 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and a bidet. A seating area with a flat-screen TV, a wardrobe and a balcony are featured in this spacious apartment. The unit offers 3 beds.
StudioA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are offered in this spacious studio. The unit has 1 bed.
Guest Reviews
Location
PD Lagoon Resort enjoys a strategic location that positions guests conveniently near a variety of attractions and amenities. Located close to the beach in the Port Dickson area, visitors can easily access sun and sand. The resort is a short distance from a variety of dining options, supermarkets and convenience stores, making it easy for guests to find essentials and enjoy local cuisine. The proximity to shops and recreation centers adds to the convenience and appeal, providing ample opportunities for entertainment and relaxation. The quiet atmosphere and beautiful scenery offer a peaceful retreat away from the hustle and bustle of main roads, while still being close to the city and its facilities. The resort is also noted for its relaxing environment with a lake situated just behind it, enhancing the serene setting. Overall, PD Lagoon Resort stands out for its well-situated location that caters to a broad spectrum of needs and interests, making it an attractive option for travelers seeking both convenience and tranquility.
Rooms
PD Lagoon Resort offers rooms with some positive features, particularly their spaciousness and good bathroom facilities. Several guests appreciated the size of the rooms and the beautiful views from the balcony. The apartments are noted to be neat and clean with not much furniture, contributing to a minimalist and uncluttered environment.
However, there are considerable areas for improvement. The cleanliness of the rooms needs attention with some reports of bad smells, dirty toilets and stagnant water issues. The rooms appear not to be maintained well with faulty air conditioning, flat pillows and some concerns about security, such as doors that cannot be locked. Guests also mentioned discrepancies between the advertised photos and the actual appearance of the rooms upon arrival, citing deficiencies and damage that were not communicated beforehand.
Basic facilities are lacking in some rooms, including cutlery, refrigerators and even windows in some instances. Additionally, the resort seems to be understaffed, leading to delays and problems with room updates and maintenance. While the views and room sizes are favorable, the PD Lagoon Resort must enhance its cleanliness and facility management to meet guest expectations.
Beds
PD Lagoon Resort's beds have elicited mixed reactions from guests. On the positive side, some visitors noted that they could sleep peacefully despite the beds not matching up to the standards of a 5-star hotel. The small bed size was also mentioned but was still considered comfortable by some guests. However, there were several recurring issues that were hard to overlook.
Numerous reviews highlighted discomfort due to the hard and old mattresses, which sometimes felt like sleeping on plywood. Cleanliness was another major concern with mentions of dirty bedsheets, unclean or thin blankets and bed covers that weren't comfortable. The presence of ants on the floor and bed, as well as bed bugs, added to the list of complaints. Additionally, the lack of sufficient pillows and bedding was noted, along with instances of a rotten smell from the mattresses and pillows.
Overall, while a few guests managed to rest peacefully, there is significant room for improvement in the quality and maintenance of bedding facilities at PD Lagoon Resort.
Cleanliness
PD Lagoon Resort has received mixed reviews regarding its cleanliness. Positive feedback highlights that some of the apartments were found to be neat and clean with clean and comfortable rooms and a well-maintained clean environment. However, many guests expressed significant dissatisfaction with the resort's overall hygiene. Issues such as dusty rooms, sticky floors, dirty toilets and the presence of cockroaches were frequently mentioned. Complaints often pointed out the lack of proper cleaning with rooms being described as dirty and smelly and some areas not well-maintained. The inconsistency in cleanliness suggests that while some parts of the resort were kept tidy, there is ample room for improvement across the board to meet the cleanliness standards expected by guests.
Staff
The staff at PD Lagoon Resort receives mixed feedback from guests with a notable emphasis on their friendliness and helpfulness. Many reviews highlight that the reception staff are good, providing good service and a welcoming attitude. Guests frequently mention the receptionists as being very friendly and commendable for their efforts. Workers across various roles are also praised for being friendly, nice and helpful.
However, there are areas of concern as well. Some guests have encountered issues with unfriendly maintenance staff and instances where staff seemed irresponsible or lacked local knowledge. Specific comments point out staff entering the apartment without notice and being generally unavailable at times with the reception sometimes closed or the office unmanned until noon. Despite these criticisms, the overall sentiment leans toward a generally positive perception of the staff's friendliness and basic service efficiency.
Wi-Fi
Visitors to PD Lagoon Resort have various opinions when it comes to the resort's amenities. While some guests have noted the absence of TV channels and lack of WiFi, it's clear that the resort offers a tranquil environment disconnected from the usual trappings of technology. This makes it an ideal retreat for those looking to unplug and fully immerse themselves in a serene, tech-free atmosphere. The absence of internet and television signals might be a unique opportunity for visitors to enjoy a more simplistic and nature-focused holiday experience.
Pool
The PD Lagoon Resort features a large outdoor pool that many guests find interesting and suitable for both relaxation and family activities. Several reviews praise its clean condition and note that there is a special section dedicated for children. However, some feedback indicates that the pool has been under maintenance at times and may require extra payment for larger groups. While some reviewers find the pool okay, others have pointed out issues such as cleanliness and safety concerns. Despite this, the pool remains a popular amenity, complemented by BBQ facilities.
No, PD Lagoon Resort doesn't have any pool.
No, a spa isn't available at PD Lagoon Resort.
No, PD Lagoon Resort doesn't allow dogs.
Yes, parking facilities are available at PD Lagoon Resort.