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Summary of reviewsHotel Plazza receives overwhelmingly positive feedback from guests with several standout aspects making it a preferred choice for travelers, especially those visiting Lucca and its neighboring regions.
Firstly, the hotel's location is highly praised for its convenience and tranquility. Situated just a short walk from the Porcari train station and a quick drive to the historic center of Lucca, it offers easy access to major attractions like Pisa and the beach at Viareggio. Despite its placement in an industrial area, guests appreciate the peaceful environment and surrounding greenery, enhancing the overall pleasant stay.
Guests frequently commend the hotel's breakfast, which offers a wide array of sweet and savory options. The variety and quality of the food exceed typical Italian standards with a consistently replenished buffet that caters to numerous tastes and dietary preferences. The exceptional service from the friendly staff further elevates the dining experience each morning.
The rooms at Hotel Plazza are another highlight, consistently described as spotless, spacious and comfortable. Visitors appreciate the modern furnishings, welcoming layout and particularly comfortable beds, despite a few comments about bed firmness. The large bathrooms and quiet accommodations also add to the favorable impressions.
Cleanliness is a recurring theme in the reviews with many guests describing the hotel as exceptionally clean and well-maintained. This commitment to hygiene extends throughout the entire establishment, providing a consistently fragrant and comfortable environment.
Staff at Hotel Plazza are frequently lauded for their friendliness, professionalism and helpfulness. The reception team is noted for their welcoming and accommodating nature, always ready to assist with information and transportation needs, contributing significantly to the overall positive experience.
Parking facilities at the hotel are another strong point with ample free parking available onsite. Guests appreciate the spacious, secure and well-lit underground garage, which adds to the convenience and peace of mind during their stay.
In conclusion, Hotel Plazza offers an excellent combination of strategic location, high-quality breakfast, spotless and comfortable rooms, exceptional cleanliness, friendly staff and superb parking facilities. These features collectively make it a highly recommended choice for travelers visiting the area.
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