Hotel SATEL

Poprad 49.05657200, 20.29585500 , Mnohelova 5 (Show on Map)
9.0
Excellent


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Summary of reviewsHotel SATEL in Poprad is renowned for its exceptional location, making it a favored choice for visitors exploring Poprad and its surrounding areas. The hotel is centrally situated within walking distance of the train and bus stations, city center, shopping centers, cafes and restaurants, offering both convenience and accessibility. Additionally, its proximity to the High Tatras, Slovak Paradise and AquaCity enhances its appeal as a starting point for excursions and sightseeing, while the peaceful environment and stunning views from higher floors contribute to a pleasant stay.

Guests frequently commend the hotel's breakfast, which features a wide variety of both meat and vegetarian options. The buffet-style breakfast is known for its excellent service, ample and diverse choices and fresh food with items like yogurt, fruits and high-quality coffee receiving particular praise. Although there are occasional calls for improvement, the breakfast generally exceeds expectations, making mornings a highlight for many visitors. Dinner at the onsite restaurant offers a rich and varied buffet with large portions and flavorful dishes appreciated by many. Despite some criticisms regarding the quality and limited options, the convenience and practicality of the dinner are well-noted.

Rooms at Hotel SATEL stand out for their cleanliness, modernity and comfort. They are spacious, newly renovated and elegantly furnished, featuring modern amenities and scenic balcony views, adding to the appeal. The high standards of cleanliness and tasteful design ensure a welcoming and comfortable environment. The staff at Hotel SATEL receive high praise for their friendliness, helpfulness and professionalism, contributing significantly to positive guest experiences. Multilingual and accommodating reception staff enhance the warm and efficient service, ensuring a pleasant and stress-free stay.

The WiFi experience at the hotel is mixed with some guests finding it functional and fast, while others face significant issues with weak and unstable connections. The parking situation is generally positive with spacious and secure parking available, although it comes at an additional cost, which some guests find steep. Despite this, the convenience and security provided justify the expense for many.

Hotel SATEL is particularly suitable for families, offering family-friendly amenities such as spacious family rooms, connecting rooms, children's toys and channels tailored for kids. Thoughtful touches like a children's box at check-in enhance the welcoming atmosphere and the hotel's location is ideal for family outings. The excellent bed quality with comfortable and clean mattresses, ensures a great night's sleep, which is frequently highlighted by guests.

Overall, Hotel SATEL consistently manages to exceed expectations for its three-star rating, offering facilities and services that rival those of higher-star hotels. Its prime location, modern and clean accommodations, excellent food options, helpful staff and family-friendly environment make it an attractive and reliable choice for travelers.
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Hotel Taking Steps Towards Sustainability
This hotel has achieved 'Travel Sustainable Level 2', indicating a commitment to sustainable practices.

Family Friendly Hotel
Offers rooms and apartments suitable for families. Provides amenities such as a kid-friendly buffet. Has a good location close to the city center.

Business Hotel
Hotel SATEL offers 6 conference rooms with a total area of 780 m2, making it ideal for congresses and corporate events. It can accommodate up to 300 guests and provides tailor-made rooms adaptable to conference participant needs.

Hotel with Parking
Hotel SATEL includes parking facilities. Its central location in Poprad makes it convenient for exploring the city, and the availability of parking adds to its practicality for guests traveling by car. The combination of location and parking makes it a popular choice.

EV charging stations  


Hotel with EV Charging Stations
Located in Poprad, Hotel Satel is tagged in the database and mentioned in search results as having EV charging. It is a well-regarded hotel in the city center offering this convenient service.

3-Star Hotel
This hotel is highly rated and centrally located, offering convenient access to the main station, AquaCity, and shopping centers. It includes amenities like free WiFi, a restaurant with Slovakian cuisine, a gym, a tennis court, and a sauna for sports and relaxation.

Hotel for Honeymoon

Room Types
New Double or Twin Room with Balcony This room features high-quality mattress, a flat-screen TV, the black-out curtains and a private bathroom.

New Triple Room with Balcony This triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 3 beds.

Family Room A with balcony This family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 4 beds.

Apartment with Balcony This apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony with city views, this apartment also provides a wardrobe and a flat-screen TV with satellite channels. The unit offers 3 beds.

Economy Double Room Providing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room provides a flat-screen TV with satellite channels, a wardrobe, a carpeted floor, heating as well as city views. The unit offers 2 beds.

Economy Triple Room Providing free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. The triple room provides a flat-screen TV with satellite channels, a wardrobe, a carpeted floor, heating as well as city views. The unit offers 3 beds.

Guest Reviews
9.0
Excellent
Location
Hotel SATEL in Poprad boasts an exceptional location that consistently impresses its guests. The hotel is centrally situated, just a few minutes’ walk from the train and bus stations, making it highly accessible for travelers. Its proximity to the city center, shopping centers and a variety of cafes and restaurants is particularly appreciated, ensuring that everything you need is within easy reach. Many visitors highlight the convenience of being near the High Tatras, Slovak Paradise and AquaCity, making it an ideal starting point for excursions and sightseeing.

Guests also enjoy the peaceful environment despite the central location, noting that the pedestrian zones and the minimal traffic noise contribute to a pleasant stay. Those staying on higher floors can even admire stunning views of the Tatra Mountains from their balconies.

The hotel’s central location allows for effortless strolling to downtown Poprad with its shops, restaurants and promenade, all just a short walk away. For those heading further afield or using public transport, the hotel’s vicinity to the rail and bus stations proves to be a considerable advantage.

In summary, Hotel SATEL offers a prime location that blends convenience with accessibility, making it a favored choice for visitors looking to explore both Poprad and its spectacular surrounding areas.

Breakfast
At Hotel SATEL, guests have consistently praised the variety and quality of the breakfast offerings. The buffet-style breakfast features a wide selection of both meat and vegetarian options, including various cheeses, meats, eggs, vegetables and even sweet treats like pancakes. Many guests noted the ample and diverse choices available, which catered to different tastes and dietary preferences.

The breakfast service has been described as excellent with the food constantly replenished to ensure freshness. Items such as white yogurt, fruits and high-quality coffee received particular commendations. The breakfast room is spacious and the atmosphere pleasant, contributing to an overall positive dining experience.

Despite a few mentions of the breakfast being basic with some suggestions for improvement and a minor complaint about limited fruit options, the overwhelming majority of reviews speak highly of the breakfast. It is generally seen as ample, satisfying and exceeding the expectations of a typical European breakfast. The friendly staff further enhances the experience, making mornings at Hotel SATEL a highlight for many guests.

Dinner
Hotel SATEL offers the option of having dinner at its onsite restaurant, which many guests found to be delicious and satisfying. The buffet-style dinners are particularly praised for being rich and varied with a selection of main dishes, side dishes, soup, dessert and fruit. The meals are described as flavorful with portions that are both large and sufficient. Many guests appreciated that breakfast and dinner were provided in a package with the dinner serving as a convenient option after a day of exploring.

However, there are several criticisms regarding the dinner offerings. Some guests found the dinner options to be limited and the quality of the food to be below standard. Issues like hair found in desserts with staff not apologizing, were noted. Additionally, the cost of dinner, often cited at around 11 to 15 euros per person, was deemed high by some guests considering the quality and variety of the food. There were also occasions when guests faced unavailability of dinner or found that food had run out early in the evening.

The dining experience also includes some points on convenience and service. Meals were sometimes only available on specific days or had to be paid for on-site. It was mentioned that dinners could be purchased additionally or via a discount coupon at a nearby partner restaurant. Despite the few negative remarks, the overall consensus among the reviews is that the dinner provided a decent and practical option for guests staying at the hotel.

Rooms
Hotel SATEL has received plenty of positive feedback about its rooms, showcasing an impressive commitment to cleanliness, modernity and comfort. The rooms are described as spacious, cozy and beautifully renovated with tasteful design and elegant furnishings. Guests appreciate the spotless conditions, modern amenities and newly refurbished interiors, often mentioning the high standards of renovation and well-equipped nature of the rooms. The comfortable beds, modern décor and large bathrooms further add to the overall positive experience.

Many rooms also feature balconies with scenic views, adding an extra touch of appeal. Practical amenities such as fridges, televisions and spacious desks enhance the convenience and comfort of the stay. The separate bathroom and toilet configurations are praised, as is the interior layout which maximizes space and functionality.

The hotel, while perhaps not as impressive from the exterior, particularly shines with its well-maintained and tastefully renovated rooms. Guests consistently highlight the excellent room quality, noting that they are pleasantly surprised by the modern and fresh interiors. The overall feedback underscores that Hotel SATEL offers a welcoming and comfortable environment with a high standard of cleanliness and thoughtful design, ensuring a pleasant stay for all visitors.

Beds
Hotel SATEL stands out for its exceptional bed quality, earning consistent praise from guests who describe the beds as comfortable, clean and perfect for a great night's sleep. Numerous reviews highlight the comfort and cleanliness of the beds, citing high-quality and new mattresses as contributing factors. Guests frequently mention the spaciousness and coziness of both the beds and rooms, enhancing the overall experience. The bedding quality and room maintenance also receive commendable remarks with guests appreciating the effort put into ensuring comfort and cleanliness. Issues were minimal and overshadowed by overwhelmingly positive feedback on the bed comfort, making Hotel SATEL a reliable choice for travelers prioritizing restful sleep.

Cleanliness
Hotel SATEL consistently impresses guests with its exceptional level of cleanliness, noted throughout the entire facility. Rooms are described as spotless, tidy and very clean, highlighting the recent renovations that contribute to a fresh and modern atmosphere. The accommodations are often praised for being both cozy and comfortable with well-maintained and fragrant environments. Daily cleaning routines ensure that both rooms and common areas stay immaculate. The hotel's commitment to cleanliness is evident with many reviews emphasizing its high priority, resulting in both pleasant and hygienic stays. Additionally, friendly and professional staff contribute to maintaining the impeccable standards of cleanliness and overall quality.

Staff
Hotel SATEL boasts an impressive reputation for its exceptional staff, based on guest reviews. The team is consistently described as friendly, helpful and professional with a notable number of guests singling out individuals like Lyudmila for their kindness. Reception staff receive high praise for being accommodating and multilingual, speaking languages such as English and German and even Polish.

Guests appreciate the warm and welcoming atmosphere facilitated by the staff, who are also commended for their efficiency and attentiveness. From arranging parking to ensuring a smooth check-in process, the team's ability to provide excellent service is evident. This dedication to hospitality extends to the restaurant and breakfast areas, where staff ensures that guests feel comfortable and well taken care of.

The overall sentiment is that the staff at Hotel SATEL go above and beyond to make each guest's stay pleasant and stress-free, contributing significantly to positive experiences and successful stays at the hotel. The high level of professionalism combined with genuine courteousness positions Hotel SATEL as a commendable choice for travelers seeking a hospitable and accommodating environment.

Wi-Fi
At Hotel SATEL, the WiFi experience presents a mix of positive and negative feedback. Guests have highlighted that the service, when functional, delivers fast and quality internet, making it satisfactory for general browsing and basic needs. WiFi availability is a noted positive aspect with some guests specifically mentioning it as good and fully functional during their stay.

However, many guests encountered significant issues with the hotel's WiFi service. A recurring theme is the weak and unstable connection, particularly during the evenings when the network experienced high load. Guests in rooms at the end of the corridors or on higher floors, such as the 6th floor, often reported the signal to be poor or almost non-existent. The slow internet speed and frequent disconnections added to the frustration of many.

Despite the occasional praise for reliable connection and good service, the unfavorable comments outweigh the positive reviews, primarily citing the WiFi's unreliability and slow speeds as major drawbacks. This feedback suggests that while the hotel meets basic internet needs for some, improvements are necessary to ensure a consistently positive experience for all guests.

Parking
Guests have varied feedback about the parking situation at Hotel SATEL. While the parking is described as good, spacious and secure, it does come with an added cost—typically around 6 euros per day with some mentions of 5 and even up to 16 euros. The parking area itself is noted to be large, well-organized and good for cars and motorcycles alike, the latter often being able to park for free.

Convenience is a highlight with parking located right outside or next to the hotel, as well as easy access and sufficient spaces most of the time. However, during high demand, spaces can become limited and a bit tight.

Despite the extra charge, many reviews emphasize that the parking is secure, guarded and worth the fee. There have been mentions of recent fee increases, which some consider too high and suggestions that parking should be included in the accommodation cost.

In summary, Hotel SATEL offers reliable and spacious parking with added security, albeit at an additional cost that some guests find steep. The convenience and safety provided, however, seem to generally justify the expense for most visitors.

Family
Hotel SATEL emerges as an ideal choice for families, consistently described as family-friendly with a unique family atmosphere. This hotel provides an array of conveniences specifically designed for family comfort, such as spacious family rooms and options for connecting rooms. This is particularly beneficial for those traveling with several children. Many guests appreciated the addition of a second bedroom for children, creating a more relaxed and accommodating environment.

The hotel also offers delightful touches for young guests, including mini games, children's toys and channels tailored for kids. A standout feature noted by families is the children's box provided upon check-in, a small but memorable gesture that sets the tone for a child-friendly stay. The secure, covered motorcycle parking area and pleasant balconies are added benefits that enhance the overall convenience and enjoyment of the stay.

Convenience is further bolstered by the hotel's great location, making it a suitable base for family outings and adventures. Activities and programs catering to children ensure that younger guests are entertained, while the comfort and luxury of the accommodations provide a restful retreat for the entire family.

Guests frequently described their experiences as pleasant and satisfying with many expressing intentions to return with family or friends. The hotel manages to offer high-quality service and comfort at a budget-friendly price, making it an attractive option for families looking to travel without breaking the bank.

In summary, Hotel SATEL scores high in providing a secure, comfortable and entertaining environment for families with spacious rooms, thoughtful amenities for children and a welcoming atmosphere that encourages return visits.

3 Star
Hotel SATEL, a three-star establishment, consistently impresses guests with its facilities and services that often exceed the expectations for its rating. Many guests express that the hotel feels closer to a four-star experience, citing the spacious rooms, modern and stylish interiors and overall quality. Despite being categorized as a three-star hotel, the level of professionalism and service goes above and beyond, providing great value for money. The hotel’s location is frequently praised, encouraging many to plan return visits.

The facilities and amenities are commonly described as excellent for a three-star hotel with some guests noting that they surpass those found in many four-star accommodations. Breakfast offerings and other services are well-aligned with what one would expect from a hotel of this rating, contributing positively to the overall experience. The recent renovation of older buildings adds an additional layer of comfort and satisfaction.

While some guests mention that the hotel does not stand out in comparison to similarly priced options during the off-season, the general sentiment highlights a high-quality stay with great value, making it a recommended choice for travelers seeking reliable and pleasant accommodation in its category.

Business
Hotel SATEL in Poprad receives positive feedback for its suitability for business travelers. It offers an excellent location for business meetings and short stays, complemented by a business-friendly atmosphere. Guests appreciate the practical amenities catered to their needs, including a large desk and comfortable chair in the rooms, free Wi-Fi and luggage storage options. The hotel also features a conference room and a center for people with disabilities, which adds to its appeal for business events and gatherings.

Many reviewers highlight the hotel as an excellent option for business trips, noting the good quality of services and the perfect price-performance ratio. The staff is recognized for their professionalism in catering to business guests. Despite the mostly glowing reviews, some guests mention the Wi-Fi as a point of inconvenience due to its weak or almost non-functional state. Overall, Hotel SATEL is praised for its comprehensive facilities and services tailored to the needs of business travelers.


No, Hotel SATEL doesn't have any pool.

No, a spa isn't available at Hotel SATEL.

No, Hotel SATEL doesn't allow dogs.

Yes, parking facilities are available at Hotel SATEL.

No, Hotel SATEL doesn't have a gym.

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