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Sandbanks Hotel

Poole , 15 Banks Road, Sandbanks (Show on Map)

7.4

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Sandbanks Hotel is a great choice for those seeking a prime location with stunning views. While some guests have noted issues with outdated decor and lack of service, others praised the hotel's overall service. A few guests did have issues with uncomfortable rooms and high prices for some dishes, but overall the hotel offers a good experience.
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Beachfront Hotel

Perched in one of the most coveted seaside locations in England, Sandbanks Hotel is a go-to destination for those seeking a relaxed yet affordable beachfront holiday. Situated right on the world-renowned Sandbanks Beach, guests are greeted with seven miles of pristine Blue Flag-awarded sand, perfect for soaking up the sun. One of the most popular spots at Sandbanks Hotel is the beach-side terrace area where guests can recline with a glass of wine, tuck into a delicious meal or grab a piping hot pizza takeaway. The stunning sea views and fresh sea breeze make this the perfect place to unwind and soak up the relaxed beach vibes. The well-appointed rooms at Sandbanks Hotel have been designed with comfort and relaxation in mind. Many boast either sea views or outlooks across Poole Harbour, ensuring that guests are never far from the picturesque seaside views. The hotel is the perfect fun-filled beach staycation location for all the family. Located directly on Sandbanks Beach, it couldn't be any closer to the sea. For children, the beach is the ultimate playground with endless opportunities to build sandcastles, dig holes, collect seashells and splash around in the surf. If that's not enough, the hotel has its very own water sports center offering hire or tuition in a range of exciting water-based activities including windsurfing, paddleboarding, kayaking and sailing for all abilities.

Hotel with EV Charging Stations

Luxury Hotel

Hotel near The Beach

Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Single Room Features satellite TV, free Wi-Fi, and tea/coffee facilities. The room also includes an en suite bathroom, as well as a work area.

Double Room Features Plasma Screen TV, free Wi-Fi, and tea/coffee facilities. The room also includes an en suite bathroom, as well as a work area.

Family Room Features Plasma Screen TV, free Wi-Fi, and tea/coffee facilities. The room also includes an en suite bathroom, as well as a work area.

Double Room with Balcony and Sea View Features Plasma Screen TV, free Wi-Fi, and tea/coffee facilities. The room also includes an en suite bathroom, as well as a work area.

Double Room with Harbour View Features Plasma Screen TV, free Wi-Fi, and tea/coffee facilities. The room also includes an en suite bathroom, as well as a work area.

Family Room with Balcony and Sea View Features Plasma Screen TV, free Wi-Fi, and tea/coffee facilities. The room also includes an en suite bathroom, as well as a work area.

Family Room with Balcony and Harbour View Features Plasma Screen TV, free Wi-Fi, and tea/coffee facilities. The room also includes an en suite bathroom, as well as a work area.

Single Room with Balcony Offering free toiletries, this single room includes a private bathroom with a bath and a hairdryer. Featuring a terrace, this single room also offers a tea and coffee maker, a wardrobe and a flat-screen TV. The unit offers 1 bed.

Economy Double Room The spacious double room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a hairdryer. This double room features a carpeted floor, heating, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.

About Sandbanks Hotel

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Guest Reviews

7.4

Good

Location

Sandbanks Hotel is a fantastic destination for beach enthusiasts, boasting a great location right on the beach with beautiful sea views. The hotel offers easy access to the beach, making it perfect for long walks along the sandy shore. Many guests praise the location as excellent, amazing, first class and idyllic. The sea view rooms are particularly popular, providing a breath-taking outlook of the beach from the balcony. The hotel's outlook of probably the best beach in the UK was first class and some guests even felt that the location alone made up for the hotel being a little tired. In addition, guests appreciate the nice seating areas and direct access to the beach terrace. The hotel also offers free car parking and is conveniently located close to other restaurants in the harbor. Overall, guests rave about the wonderful location, perfect for a relaxing end of season break, weekend break, or just soaking up the sun on the sandy beach.

Breakfast

The breakfast at Sandbanks Hotel receives glowing reviews from guests. With a fantastic range of food on offer, including pastries, cooked options, fruit, yogurt and a coffee machine, there really is something for everyone at the buffet breakfast. Many guests commented on the great service and staff, who were always on hand to help. Some felt that while the breakfast was good, it wasn't particularly outstanding. However, the vast majority of reviews praised the breakfast with many describing it as fantastic, excellent, amazing and superb. Guests particularly appreciated the well-presented, plentiful and varied offerings, from cooked options like scrambled eggs to fruit juice. While some found the breakfast to be just okay or average, most guests felt it was of great quality with some even mentioning it in conjunction with the hotel's other dining options for lunch and dinner. Overall, breakfast at Sandbanks Hotel seems to be a highlight of many guests' stays.

Dinner

Guests who have stayed at Sandbanks Hotel have mixed opinions about the food. Some believe that the Italian restaurant, which is the only dinner option available, is overpriced and unimpressive. Others have found the food to be average or of a good standard. However, despite the mixed reviews, many guests appreciated the lovely sunsets and sea views from the Italian restaurant. The Amalfi restaurant serves excellent breakfast and dinner, but the food is average. Some diners felt that the breakfast was boring and self-service with food not being kept warm enough. The limited menus in the beach bar also disappointed some guests. The dining room closes quite early and some diners felt that the restaurant options were limited. However, others enjoyed the v nice meal in the Italian restaurant with sunset views. Overall, the food at Sandbanks Hotel is a matter of preference with varied opinions from different guests.

Rooms

The Sandbanks Hotel rooms have a lot of mixed reviews with many guests praising the perfect and super rooms, as well as the fantastic sea view and balcony suites. The rooms are described as well-equipped and comfortable with some guests mentioning the large size of the rooms. However, many guests cite that the hotel feels tired and outdated with old furnishings, grubby carpets and some rooms not being adequately cleaned. The bathrooms also suffer from signs of damp and poor showers. It's essential to note that the hotel mostly received mixed reviews and many guests did not find the rooms value for money.

Beds

The beds at Sandbanks Hotel have received mixed reviews, but there are certainly some positives to be found. Many guests have described the beds as comfortable or even exceptional and some have specifically praised the quality of the linen. Some beds, however, were deemed old, floppy or uncomfortable and a few guests found stains on their bedding. Additionally, there were mixed opinions on the use of twin beds pushed together to make a king-size bed with some finding it comfortable and others finding it inconvenient. Despite these mixed reviews, it seems that guests generally found the beds at Sandbanks Hotel to be comfortable and of reasonable quality.

Cleanliness

Sandbanks Hotel offers clean and nice rooms with balconies and beautiful views. The hotel has friendly and helpful staff who keep the rooms well-organized and clean with all the usual bits and pieces. Guests appreciate the facilities being very clean but some found stains on the carpets, dated and shoddy decorating and grubby carpets. The swimming pool and some rooms, especially the bathrooms, need attention for regular cleaning. However, most guests found the hotel to be meticulously clean and even baby changing and disable toilets are mentioned to be cleaned regularly. Despite some wear and tear, the hotel is generally clean in all aspects.

Staff

If you're planning a stay at Sandbanks Hotel, be prepared for an exceptional level of service from its staff. Reviews consistently praise the friendly, helpful and polite nature of the team. The reception staff, in particular, were singled out for their excellent customer service with one guest describing them as 'amazing'. There was mention of a duty manager who dealt with an issue brilliantly and one guest even complimented a male member of staff for going above and beyond to help with their lost property.

While there were some criticisms of slow or uninterested service in the restaurant, this was outweighed by positive sentiments towards the quality and helpfulness of staff throughout the hotel. Even when guests had issues or concerns, the staff appeared to work hard to be obliging and ensure that everyone's stay was enjoyable.

A few guests suggested that the hotel might need more staff to ensure everything runs smoothly and there were occasions when it was a little short-staffed. However, the new young staff were praised and it was suggested that they might just need a little more time to focus on customer service.

All in all, guests clearly appreciate the effort put in by the Sandbanks Hotel staff and many commend them for going above and beyond. If you're looking for a warm welcome and attentive service during your stay, you're in good hands with the team here.

Pool

The Sandbanks Hotel boasts lots of facilities to keep guests entertained, including a fitness centre, restaurants and a bar. Guests love the fact that the hotel's beautiful sandy beach is located right at the back of the hotel. The indoor heated pool is a highlight for many guests with reviews describing it as really nice. However, some reviews do mention that the swimming pool is in need of updating with some describing it as old and dingy. Despite this, many guests appreciated the proximity of the pool to the beach. While some guests were dissatisfied with the pool, the majority of reviews are positive with guests enjoying the pool and sauna facilities.

Beach

The Sandbanks Hotel boasts a truly beautiful location, situated right on the stunning sandy beach with direct access. Guests can enjoy spectacular sea views from their balcony and can take advantage of the hotel's beachfront position by accessing the beach and taking leisurely walks or enjoying a picnic. The hotel also offers a takeaway service on the beach which is a great bonus for guests. The location is second to none with easy access to the bay, beach and restaurants. The hotel pool is also conveniently close to the beach, giving guests the option to alternate between poolside and seaside relaxation. The hotel's outlook onto the beach is first class and guests can enjoy a lovely, relaxing few days in this beautiful setting.

Parking

Sandbanks Hotel provides guests with the convenience of free onsite parking, making it easy for travelers to bring their own vehicles. The spacious car park offers ample space for parking, while EV charging stations are also available for eco-conscious guests. With a great location on the sandy beach, guests can enjoy the stunning views and take advantage of the good parking options. The bar terrace car park offers good wheelchair access and there are plenty of spots available, ensuring parking is always easy. While some guests found the car park a bit difficult to navigate, the majority praised the free and ample parking provided by the hotel.

Family

Sandbanks Hotel is a family-friendly hotel that offers a variety of activities for kids. Although some guests mentioned that there are no facilities to change for the beach, you can still make use of the hotel's amenities after check-out. The kids club offers entertaining activities for children, although a few guests mentioned it was in a tiny run-down hall. There is also an outdoor play area for kids, although some guests felt that it could use some updating. However, overall, the entertainment provided for kids was considered really fun. The hotel offers interconnecting rooms, making it a great choice for families traveling with friends or relatives. Some guests did mention that the noise level from the next room was a bit too much and that it was awkward for elderly guests. Despite these minor issues, families with kids had an enjoyable time at the Sandbanks Hotel.

4 Star

Sandbanks Hotel offers a prime location which, according to guests, is the hotel's best feature. Although some reviews criticised the hotel for being overpriced and not worth its 4-star rating due to its outdated decor and lack of service, other guests praised the hotel for its prime location and views. A few guests mentioned the state of their rooms with some mentioning the lack of comfort in their bedrooms, such as outdated furniture and poorly decorated balcony views. Despite the mixed reviews, Sandbanks Hotel offers a good service overall, although some guests have commented on dishes being served with no linen or expensive prices.

Yes, Sandbanks Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Sandbanks Hotel.

No, Sandbanks Hotel doesn't allow dogs.

Yes, parking facilities are available at Sandbanks Hotel.

Yes, Sandbanks Hotel has a gym.

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