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Summary of reviewsPRIMELUXE HOTEL is highly praised for its strategic location in Cagayan de Oro, placing guests conveniently close to major shopping malls such as SM, Limketkai and Centrio. Many appreciate the hotel's accessibility with key points of interest being within walking distance and easy access to transportation enabling exploration of the city. While the surrounding area can be noisy and less scenic, the convenience of the hotel’s location is a significant advantage. Additionally, the hotel offers its own parking space, enhancing accessibility further.
The breakfast offering at the hotel garners mixed reviews. While many guests find it good, satisfying and appreciate the complimentary nature and early serving time, some express concerns about the limited variety, particularly for international travelers. The focus on Filipino cuisine and absence of dessert options were noted as areas needing improvement. Despite these critiques, the breakfast was generally seen as a decent, free addition for those enjoying simple, local fare.
The rooms at PRIMELUXE HOTEL are acknowledged for their cleanliness and comfort. Guests report that the rooms are well-maintained and pleasant, contributing to a satisfactory stay. Although some find the rooms and bathrooms a bit small with specific issues like slippery shower floors, the overall quality and cleanliness of the rooms ensure a positive experience for most. The hotel's modern amenities and good price/quality ratio are additional highlights.
Impeccable cleanliness is a standout feature with guests consistently praising the hotel's very clean and comfortable rooms and bathrooms. The hotel’s fairly new status is reflected in the top condition of its facilities, further enhancing the guest experience.
The staff at PRIMELUXE HOTEL receives remarkable acclaim for their helpfulness, friendliness and professionalism. Guests consistently describe the team as accommodating, courteous and proactive, contributing to a welcoming atmosphere from arrival. Excellent customer service skills and a supportive attitude from the staff significantly enhance the overall experience, making PRIMELUXE HOTEL a reliable and comfortable choice for travelers.
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