Hôtel Ariane & SPA

Pontorson 48.55240300, -1.50712300 , 50 Boulevard Clémenceau (Show on Map)
7.5
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHôtel Ariane & SPA is notably well-situated for travelers keen on exploring Mont Saint Michel and its environs, offering incredible convenience due to its proximity to the Pontorson train station and easy access to key tourist spots. The hotel's quiet and pleasant setting is ideal for unwinding after a day of sightseeing. Despite the closure of the in-house restaurant, guests enjoy ample nearby dining options.

The hotel's breakfast is a particular highlight with a hearty, varied and plentiful buffet featuring quality products, including gluten-free options and local specialties. While some guests felt the breakfast could use more variety for its cost, the overall feedback remains positive. Guests appreciate the early availability and friendly service that enhances the morning experience.

Room cleanliness and comfort stand out with spacious, well-maintained rooms and bathrooms. Beds are frequently praised for their comfort, contributing to restful stays despite some minor issues with noise and outdated decor. Cleanliness extends to the entire property, including the spa, which is valued for its tranquility, cleanliness and the exclusive option to privatize it, despite its additional costs.

The hotel staff consistently earn high marks for their friendly, professional and helpful demeanors, enhancing the overall guest experience. Parking options are plentiful and convenient, whether within a secure, private courtyard or complimentary street parking, making it hassle-free for those traveling by car.

Families find the hotel accommodating and comfortable with family suites and cottages providing ample space and a welcoming atmosphere. Finally, despite mixed reviews on WiFi, the overall experience at Hôtel Ariane & SPA is one of comfort, cleanliness and convenience, making it a recommended choice for visitors to the Mont Saint Michel area.
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Hotel with Spa
Located in Pontorson, this hotel features a spa, offering guests relaxing amenities. It is a popular choice for those seeking spa hotels in the Manche region.

Family Friendly Hotel
Located in Pontorson, near Mont Saint-Michel, this hotel offers family-friendly accommodations and spa facilities. The comfortable rooms and convenient location make it suitable for families visiting the area.

Hotel with Free Wi-Fi
This hotel is tagged as having free Wi-Fi, which is a great convenience for guests. Further details are unavailable in the provided data.

3-Star Hotel
Located in Pontorson, this hotel features a spa, offering relaxation and wellness amenities. It provides comfortable accommodations and is suitable for both leisure and business travelers.

Hotel with Parking

Accessible Hotel

Room Types
Triple Room This room has a private bathroom with bathtub and free Wi-Fi access.

Comfort Double or Twin Room This room has a private bathroom with a bathtub or a shower. Free WiFi is available. Please note that this room can accommodate extra beds.

Quadruple Room This room has a private bathroom with bathtub and free Wi-Fi access.

Standard Double or Twin Room This room has a private bathroom with a bath or shower and free Wi-Fi access.

Deluxe Double King Room This room has a private bathroom with bathtub and free Wi-Fi access.

Superior Double or Twin Room This room has a private bathroom with a bathtub or a shower. Free WiFi is available.

Special Offer - Double Room with free SPA access and free parking Rooms are 23 square metres. The Spa is accessed in private session on reservation. Please note that the use of the Sauna is not included in the free spa access.

Guest Reviews
7.5
Good
Location
Nestled in a prime spot, Hôtel Ariane & SPA boasts an ideal location for travelers eager to explore the wonders of Mont Saint Michel and its surroundings. Strategically placed just steps from the Pontorson train station, the hotel offers incredible convenience for those relying on public transportation. Guests consistently highlight its proximity to Mont Saint Michel, making it a perfect base for excursions to the iconic landmark, reachable by car in just ten minutes or easily accessible via nearby bus routes.

The hotel's central position within Pontorson ensures that visitors have quick access to a variety of local attractions, restaurants and shops, providing a blend of convenience and comfort. Many reviews emphasize the quiet and pleasant setting, perfect for unwinding after a day of sightseeing. The area is also commendable for street parking availability, adding to the overall ease of stay.

Overall, the establishment's advantageous location, complemented by its tranquil atmosphere and proximity to key tourist spots, makes Hôtel Ariane & SPA a highly recommended choice for anyone looking to delve into the historical and cultural treasures of Mont Saint Michel and beyond.

Breakfast
Hôtel Ariane & SPA offers a delightful breakfast experience that has garnered positive feedback from its guests. The breakfast spread is consistently described as hearty, varied and plentiful, ensuring there is something for everyone. Guests particularly appreciate the quality and selection of the products offered with special mentions of good coffee, gluten-free options and local specialties like Camembert cheese. The breakfast is served buffet-style, which allows guests to enjoy an all-you-can-eat experience, making it a satisfying start to the day.

Many reviewers highlight the breakfast as rich and generous with a wide array of choices that cater to different tastes and dietary needs. The service is often described as friendly and professional, contributing to the overall pleasant atmosphere of the morning meal. Breakfast is available early, adding convenience for those with tight schedules or early starts.

Despite the predominantly positive feedback, some guests noted that the breakfast could benefit from more variety, especially considering its cost. Certain reviews pointed out that it might feel a bit expensive with suggestions for additional options like scrambled eggs to further enhance the experience.

Overall, the breakfast at Hôtel Ariane & SPA is well-received, providing a fulfilling and enjoyable dining experience that complements the comfort and amenities of the hotel.

Dinner
Guests at Hôtel Ariane & SPA have shared mixed reviews about their dining experiences, particularly regarding breakfast and the availability of an in-house restaurant. On a positive note, the breakfast offering has been described as 'rich' and 'good' by several guests and it provides a 'complete breakfast' experience. However, there's a clear desire for more variety with some suggesting that it could be improved with additional choices. There are also comments on the breakfast being expensive and too simple for its cost.

A recurring theme in the reviews is the closure of the hotel's restaurant. Many guests expressed disappointment over the fact that the restaurant was not available during their stay with some noting that it has been closed since July and does not operate in the evenings. This led to instances where guests had to go outside the hotel for dining options, sometimes facing inconvenience, especially on days when many local restaurants are closed.

Despite the closed hotel restaurant, guests highlighted the numerous dining options available nearby, including Italian, kebab and even fast-food places like KFC. The location’s proximity to Mont Saint Michel also adds to its appeal. The hotel staff received praise for their friendly service, especially in making dining recommendations and allowing guests to eat picnics in the dining room due to the lack of an on-site restaurant.

The reviews suggest that while the breakfast at Hôtel Ariane & SPA is generally satisfying, there is room for improvement. The real challenge, however, seems to be the unavailability of the hotel's restaurant, which has been a significant inconvenience for the guests. Nevertheless, the abundance of nearby dining options somewhat mitigates this issue.

Rooms
Hôtel Ariane & SPA offers a variety of rooms that prioritize space and cleanliness, making for a comfortable stay. Many guests appreciate the spaciousness of the rooms and bathrooms, frequently noting how roomy they feel. Cleanliness stands out as a key positive aspect with rooms and bathrooms consistently described as very clean and well-maintained.

Comfort is also a strong point with numerous mentions of comfortable beds and good-quality bedding. The functionality and decoration of the rooms are generally appreciated, although some guests note that the decor can feel a bit outdated. Despite this, many rooms are described as nicely equipped and well-appointed.

On the downside, some reviews highlight small bathtubs and bathrooms, as well as limited availability of showers, which has caused inconvenience for a few guests. Noise levels have also been a problem for some with specific complaints about soundproofing and noise from plumbing.

A few rooms have been reported to be too dark and occasionally in need of repairs. Despite these occasional issues, the hotel offers good value for money, especially with the spacious and clean accommodations.

Overall, the Hôtel Ariane & SPA provides a comfortable, spacious and clean environment with a few minor areas in need of improvement. The combination of excellent room sizes and cleanliness makes it a solid choice for travelers, particularly those visiting Mont Saint Michel.

Beds
Hôtel Ariane & SPA's beds and bedding have consistently received positive feedback from guests. Many visitors praised the comfort of the beds, describing the bedding as very comfortable and the mattresses as sturdy. Reviewers frequently mentioned the comfortable beds and bedding with several highlighting the exceptional quality and comfort provided. Guests found the rooms spacious and comfortable, further enhancing their stay. However, there were a few negative remarks concerning the occasional stained bedspread and the presence of less favored 70s style duvets. Some guests also reported that the beds felt very hard or even uncomfortable and in a couple of instances, the tight bedding and plastic protector were less than ideal. Nevertheless, the general consensus leans heavily toward satisfaction with many visitors appreciating the good, sometimes even super comfortable, beds and bedding.

Cleanliness
Hôtel Ariane & SPA has garnered a largely positive reputation for its exceptional cleanliness, as echoed by numerous guest reviews highlighting the high standards of hygiene maintained throughout the property. Words like spotless, impeccable and very clean are commonly used to describe both the rooms and the hotel at large. Guests frequently mentioned the hotel is very well-kept with clean and comfortable amenities, including the spacious rooms and well-maintained bathrooms.

The hygiene extends to various areas of the hotel, from the cozy and welcoming structure to the clean-looking bath facilities. Many visitors also appreciated the good hygiene and the cleanliness of the common areas, though some noted isolated issues such as moisture marks in the bathroom and old carpets.

Additionally, the SPA facilities have been specifically described as clean and comfortable, adding to the overall pleasant experience. Room comfort and cleanliness are consistently commended with detailed cleaning being generally thorough, making the establishment an inviting and comfortable stay. Despite a few mentions of expired breakfast products and detailed cleaning being not thorough in certain instances, the majority of reviews affirm the hotel's strong commitment to maintaining a clean and welcoming environment for its guests.

Staff
The reviews of 'Hôtel Ariane & SPA' unanimously highlight the standout qualities of the hotel’s staff. They are often described as very helpful, extremely friendly, kind and welcoming. The staff’s attentiveness and responsiveness to guests' needs are frequently noted with mentions of them being polite, professional and efficient. Many guests praised the warm, smiling reception they received and the overall pleasant demeanor of the staff members, which included both the front desk and bar staff. The availability and flexibility of the staff to meet guests' requests were also appreciated, contributing to a positive overall experience. Despite a few negative mentions about management and language barriers with some staff members, the overwhelming consensus among the reviews is that the team at Hôtel Ariane & SPA provides a welcoming and friendly atmosphere, making guests feel valued and well-cared for during their stay.

Wi-Fi
Guests of Hôtel Ariane & SPA have shared mixed experiences regarding the hotel's wifi service. While some reviews appreciated the availability of WiFi throughout the property, many guests pointed out significant issues. Common complaints included poor signal quality, frequent outages and instances where WiFi was only accessible at the reception area. Despite these challenges, the hotel did offer a complete breakfast, which was positively noted by guests.

Spa
At Hôtel Ariane & SPA, the spa facility offers a mix of relaxation and tranquility, frequently praised by guests for its comfort and cleanliness. The option to privatize the spa for an hour adds a touch of luxury and exclusivity, making it a highly enjoyable experience for visitors. The ambiance within the spa is consistently described as pleasant and the cleanliness of the area enhances the overall relaxation.

The spa includes a swimming pool, hot tub, sauna and hammam, all of which contribute to an appreciated wellness area. Guests find the spa area very nice and often take advantage of the private hot tub and relaxation bath after long hours of exploring. The possibility to book the spa area for a specific time slot ensures privacy and makes it a highly valued retreat within the hotel.

However, it is important to note that access to the spa comes at an additional cost, which some guests feel is quite high. The extra charges are not always clear at the time of booking and the spa is described more as a high-priced amenity than a complimentary feature. Despite this, those who do opt for the spa access generally find it to be a great addition to their stay and appreciate the moments of relaxation it provides.

In summary, guests of Hôtel Ariane & SPA can look forward to a pleasant and clean spa experience with the option for private usage being a standout feature. While the additional costs may deter some, the overall ambiance and facilities are well-regarded, making it a worthwhile consideration for those seeking relaxation.

Parking
Reviewing the feedback about the parking situation at Hôtel Ariane & SPA, it is clear that the hotel offers a variety of convenient options. Guests consistently highlight the availability of secured and private parking with many appreciating the ease of parking right at the hotel's entrance or within a private courtyard. The secure, on-site parking offers a sense of reassurance for those concerned about vehicle safety.

Free street parking is another significant advantage with many guests noting the convenience of complimentary spaces right outside the hotel or nearby. There are also mentions of free on-street parking near the entrance, enhancing the overall accessibility for visitors arriving by car.

While some guests did mention the challenges of on-street parking, the majority found the parking facilities to be convenient and ample. The availability of private parking spaces directly in front of specific rooms adds another level of comfort for those staying at the hotel.

In summary, Hôtel Ariane & SPA caters well to guests bringing their own vehicles, offering a range of parking options from secure, private spaces to easy and free street parking nearby.

Family
Hôtel Ariane & SPA offers a family-friendly environment that's well-suited for those traveling with children. Guests frequently noted the family-oriented atmosphere and appreciated the comfortable, well-separated family rooms that provide adequate space for children. The hotel provides conveniences like cribs, ensuring young ones are well accommodated. Many families found their stays pleasant and peaceful with commendations on the helpful staff and the overall nice family atmosphere.

The small cottages were particularly popular among families and the family suites received positive remarks for their comfort and suitability for family stays. For those seeking a place where kids are welcomed and their needs considered, Hôtel Ariane & SPA comes highly recommended. Despite occasional noise complaints, the general consensus highlights the hotel as a recommended option for a delightful family getaway.

3 Star
Many reviews of Hôtel Ariane & SPA highlight discrepancies between its advertised three-star rating and the actual experience. Guests noted several shortcomings in services, suggesting they did not meet the standards typically expected of a three-star establishment. Some pointed out that the hotel felt dated, characterized by old decor and very dark colors, which contributed to an overall sense of disappointment. The photos online did not seem to match the reality with the building's appearance and interior not living up to expectations.

Despite these criticisms, some guests found the hotel to offer reasonable value for money, especially considering its convenient proximity to the train station. However, the general consensus was that the quality and price did not align with the claimed star rating, making it appear more like a two-star accommodation. This inconsistency in pricing and services was a common point of dissatisfaction among reviewers.

Accessible
Hôtel Ariane & SPA offers some accessibility features for guests with disabilities, including accessible rooms that are available upon request. This thoughtful approach ensures special needs are well accommodated. Of particular note is the hotel's convenient location, being close to the train station and various tourist attractions such as Mont Saint-Michel and Cancale, which are within easy driving distance. Guests appreciated the overall cleanliness and attention to accessibility throughout the establishment. However, it should be noted that there is no elevator and instances of the facility seeming broken were mentioned, which could hinder mobility for some visitors. Additionally, access to the pool incurs an extra fee of 25 euros per person.


No, Hôtel Ariane & SPA doesn't have any pool.

Yes, a spa is available at Hôtel Ariane & SPA.

No, Hôtel Ariane & SPA doesn't allow dogs.

Yes, parking facilities are available at Hôtel Ariane & SPA.

No, Hôtel Ariane & SPA doesn't have a gym.

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