4-Star HotelSummary of reviews related to the '4 Star' categoryAbrigo da Montanha Hotel Rural in the Serra da Estrela region is often praised for its excellent quality with guests remarking on the comfortable and cozy ambiance. The property is consistently described as very clean with friendly and attentive staff, providing an excellent level of service. The pool is well-organized and rooms are properly maintained.
Guests commonly highlight the hotel as a hidden gem in its picturesque location. The super clean environment and the rural charm are notable positives. However, there's a recurring sentiment that the hotel falls short of the four-star standard. Criticisms include the quality of the breakfast and some facilities with some reviewers feeling that the hotel does not offer the amenities and level of service expected from a four-star property. Issues such as cleanliness in specific areas like the bathroom have been noted, detracting from the overall experience. Though the hotel has its strengths, several guests suggest that it aligns more closely with a three-star rating, particularly when considering the price point.
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