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Summary of reviewsBella Italia Bem Estar Dona Adelina is praised for its idyllic location by the sea, providing stunning ocean views and a serene escape from busier tourist areas like Ponta Delgada. Its strategic position offers easy access to key attractions across the island, which is perfect for those exploring with a rental car. The charming rural setting enhances the authentic island experience, alongside spacious, well-maintained facilities. Guests appreciate the blend of location, cleanliness, and comfort, noting the establishment as great value for money, complemented by pleasant staff interactions.
The rooms, while simple, are spacious, clean, and positioned well with lovely views and terraces. They feature comfortable beds and essential amenities like dining spaces and laundry facilities, making them adequate despite minor issues like outdated decor and maintenance challenges such as dampness and narrow layouts. Communication surrounding entry procedures could improve, but overall, the accommodation remains a budget-friendly option.
Cleanliness receives mixed reviews; some guests praise the cleanliness of rooms and communal areas, while others highlight issues like mold, dirt, and humidity. Despite efforts to maintain communal spaces, improvement in cleanliness and maintenance could enhance guest satisfaction further.
The staff is largely commended for their friendliness and attentiveness, providing a charming experience. The ease and responsiveness of communication, particularly via phone and WhatsApp, contribute positively to guest interactions, despite some hurdles noted in communication and noise.
Parking is well-regarded, with convenient options directly in front or across the street, facilitating easy exploration of nearby attractions. The complimentary parking adds significant convenience to guests' stays, and it is consistently appreciated.
Opinions on bed comfort vary, with some guests finding the beds and pillows comfortable, enhancing their stay, while others mention issues with mattress firmness and pillow odor. Overall, guest experiences with bed comfort appear to differ between rooms.
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