Casa do Mercado
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Summary of reviewsCasa do Mercado is highly praised for its prime location in the heart of Ponta Delgada, allowing easy access to key attractions, restaurants, shops and the harbor. The central location offers convenience without overwhelming tourist crowds and proximity to the airport is an added benefit for travelers. The accommodations are comfortable, clean and spacious with modern amenities including kitchen and bathroom facilities, which ensure a peaceful stay.
Guests appreciate the thoughtfully prepared breakfast, delivered in a charming basket each morning, featuring local Azorean products, fruits and baked goods. Although the breakfast quality received mixed reviews, the unique delivery method and availability of gluten-free options are acknowledged positively.
The hotel rooms are often described as large, tastefully decorated and immaculately clean, contributing to a pleasant environment. However, some guests noted occasional discrepancies between room expectations and reality with incidents of small, humid rooms and occasional unpleasant smells.
Cleanliness is consistently highlighted with the property being well-maintained and the rooms kept in pristine condition. The efforts in decor and the provision of well-appointed facilities are well-regarded, although there were minor mentions of infrequent cleaning schedules and musty smells in some common areas.
The staff at Casa do Mercado receive extensive praise for their friendliness, responsiveness and professionalism. Their excellent communication, especially via WhatsApp, enhances the check-in process and overall guest experience. Although not always present on-site, the staff's remote assistance and attentiveness to guest needs, including dietary requirements and small issues, are commendable.
The WiFi service at the hotel has mixed reviews with some guests experiencing good connectivity while others faced weak signals and intermittent connections. The parking situation is generally convenient with free parking available nearby and prior information provided to aid in finding suitable spots.
Overall, Casa do Mercado offers a comfortable and stylish stay with a welcoming atmosphere, bolstered by its exceptional location, cleanliness, attentive staff and inviting accommodations. Minor issues aside, it remains a highly recommended choice for travelers seeking a pleasant and centrally located base in Ponta Delgada.
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Guests appreciate the thoughtfully prepared breakfast, delivered in a charming basket each morning, featuring local Azorean products, fruits and baked goods. Although the breakfast quality received mixed reviews, the unique delivery method and availability of gluten-free options are acknowledged positively.
The hotel rooms are often described as large, tastefully decorated and immaculately clean, contributing to a pleasant environment. However, some guests noted occasional discrepancies between room expectations and reality with incidents of small, humid rooms and occasional unpleasant smells.
Cleanliness is consistently highlighted with the property being well-maintained and the rooms kept in pristine condition. The efforts in decor and the provision of well-appointed facilities are well-regarded, although there were minor mentions of infrequent cleaning schedules and musty smells in some common areas.
The staff at Casa do Mercado receive extensive praise for their friendliness, responsiveness and professionalism. Their excellent communication, especially via WhatsApp, enhances the check-in process and overall guest experience. Although not always present on-site, the staff's remote assistance and attentiveness to guest needs, including dietary requirements and small issues, are commendable.
The WiFi service at the hotel has mixed reviews with some guests experiencing good connectivity while others faced weak signals and intermittent connections. The parking situation is generally convenient with free parking available nearby and prior information provided to aid in finding suitable spots.
Overall, Casa do Mercado offers a comfortable and stylish stay with a welcoming atmosphere, bolstered by its exceptional location, cleanliness, attentive staff and inviting accommodations. Minor issues aside, it remains a highly recommended choice for travelers seeking a pleasant and centrally located base in Ponta Delgada.
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About Casa do Mercado
License: 2744
Guest Reviews
Location
The accommodations are not only well-located but also praised for their comfort and cleanliness. The spacious, tastefully decorated rooms offer modern amenities, including kitchen and bathroom facilities, which provide a convenient and comfortable stay. Guests highlight the tranquility and soundproof nature of the rooms, despite their central location.
Parking is conveniently close, making it easy for those driving to explore the island. Every morning, guests can enjoy a thoughtfully prepared breakfast delivered in a basket with gluten-free options available upon request, adding a unique and personalized touch to their stay.
Overall, Casa do Mercado is highly rated for its superb, central location within Ponta Delgada, making it an excellent base for exploring the island while enjoying modern comforts and exceptional service.
Breakfast
However, opinions on the quality and variety of the breakfast were divided. While some found it to be generous, complete and a pleasant surprise, others felt it lacked variety and quality with some components appearing to be packaged rather than fresh. Despite these critiques, the breakfast basket was generally seen as a practical and cozy concept that allows guests to enjoy their meal in the comfort of their rooms.
Additionally, there is also a café downstairs where guests can enjoy breakfast on the terrace, adding an alternative option for those who prefer a more communal dining experience. Communication with staff through WhatsApp, while efficient, was noted to be somewhat impersonal by some guests. Overall, the breakfast at Casa do Mercado is seen as a charming, though sometimes inconsistent, feature of the stay.
Rooms
Guests appreciate the cleanliness and the effort taken to ensure their comfort, often mentioning the impeccable state of the apartments. A special touch is the breakfast basket left outside the room, which adds to the overall positive experience. The central location of the property is also a plus.
However, there are some inconsistencies. A few guests mentioned that the rooms did not match the expectations set by the photographs and noted instances of small or humid rooms. Some also reported unpleasant smells and lack of privacy in certain rooms.
Despite these occasional issues, the general consensus is that Casa do Mercado provides a comfortable, clean and stylish stay in the heart of the city with spacious rooms and friendly service.
Beds
Cleanliness
Despite the overwhelming positivity, there are instances where guests felt that the cleaning could be improved, particularly with a musty smell in the common areas and infrequent cleaning schedules. However, the general consensus affirms that the accommodation is kept in pristine condition. The effort put into the decor and the provision of well-equipped facilities further enhance the appeal of the property. Highlighting the superb cleanliness and comfortable environment, many guests find Casa do Mercado a commendable choice for a budget-friendly stay.
Staff
Although the staff is often not on-site, they manage to provide prompt assistance remotely, ensuring that guests feel well-taken care of. The hosts have shown a particular attentiveness, often went out of their way to solve small issues like a faulty kettle or organize transportation needs. Their proactive nature, even down to details such as arranging early breakfast baskets for guests with early schedules, enhances the overall guest experience.
Overall, Casa do Mercado's staff create a welcoming and supportive atmosphere that, combined with the prime city-center location and quiet, cozy accommodations, makes for a highly pleasant stay.
Wi-Fi
Parking
Despite the lack of private parking, the nearby public parking options, both free and paid, receive positive mentions. The two free parking lots near the hotel are particularly appreciated, though some guests mention that finding a spot can be easier after 6 PM.
However, there are occasional remarks about difficulties in finding parking with a few guests emphasizing that parking in Ponta Delgada can be a challenge. Overall, while opinions vary, many guests find the parking situation at Casa do Mercado to be convenient and straightforward.
No, Casa do Mercado doesn't have any pool.
No, a spa isn't available at Casa do Mercado.
No, Casa do Mercado doesn't allow dogs.
Yes, parking facilities are available at Casa do Mercado.
No, Casa do Mercado doesn't have a gym.
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