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Bella Italia Populo Guest House

Ponta Delgada , Rua Thomas Hicking (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsBella Italia Populo Guest House is widely praised for its prime location in a tranquil, elegant residential area. Guests enjoy serene ocean views and the convenience of nearby sandy beaches and historical ruins. The neighborhood provides a peaceful and safe environment with ample free parking, making it an ideal base for exploring Isla, including Ponta Delgada. Spacious rooms offer comfort, equipped with large beds and well-sized bathrooms, adding a homely touch with well-appointed kitchens and outdoor seating areas. The friendly staff, notably Ricardo, receive commendation for their professionalism and warmth, enhancing the inviting atmosphere.

Complimentary high-speed WiFi is generally reliable, despite occasional connectivity issues. The outdoor pool area adds value with an inviting atmosphere, complemented by shared amenities like ping-pong and communal kitchens, fostering a sociable environment. Despite mixed reviews concerning cleanliness and maintenance, particularly in some shared spaces and the pool, the guest house's scenic location and attentive staff contribute positively to overall guest experiences. Attention to maintenance could elevate the property's appeal further, addressing areas such as mattress quality and room upkeep. Despite certain challenges, Bella Italia Populo Guest House remains a favored choice for those seeking relaxation and exploration in a picturesque setting.
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Categories

Guest House with Swimming Pool

Outdoor Pool

Name of the pool: Bella Italia Pool

Location of the pool: Outdoor pool, Terrace

Is it a pool of special type?

Zero-edge pool

Small Guest House

Guest House with Outdoor Pool

Room Types

Double Room with Private Bathroom Guests will have a special experience as the double room features a fireplace. The double room provides a private entrance, a seating area, a terrace with pool views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Double Room with Private External Bathroom The double room features a private entrance, a seating area, a terrace with a quiet street view as well as a private bathroom boasting a shower. The unit has 1 bed.

Triple Room The triple room features a private entrance, a seating area, a terrace with pool views as well as a private bathroom boasting a bath. The unit has 1 bed.

Double Room with Private Bathroom The unit has 1 bed.

Double Room The unit has 1 bed.

Double Room The unit offers 1 bed.

Double Room with Private External Bathroom The unit has 1 bed.

Triple Room The unit offers 1 bed.

About Bella Italia Populo Guest House

License: 2944

Guest Reviews

Location

Bella Italia Populo Guest House enjoys a prime location that receives high praise from its visitors. Nestled in a tranquil and elegant residential area, the guest house offers both peace and proximity to key attractions. Guests can revel in serene ocean views from their windows and take advantage of the convenience of nearby sandy beaches and historical ruins just a short walk away.

The surrounding neighborhood is celebrated for being quiet and safe, with ample free parking directly at the doorstep, making it an ideal base for exploring further afield, including Ponta Delgada, which is just a short drive away. Access to groceries and amenities is convenient, adding to the ease and comfort of the stay with supermarkets within walking distance.

Spacious rooms and well-equipped kitchens enhance the comfort of guests, and the area’s connectivity offers a great starting point for exploring the island. Whether unwinding at the nearby beach bar or enjoying the tranquility of the residential locality, guests find the location advantageous for both relaxation and exploration across the island.

Rooms

Bella Italia Populo Guest House offers guests a unique charm with its beautifully and comfortably furnished rooms, characterized by their impressive size and spaciousness. Guests often highlight the ample storage, natural lighting, and cozy ambiance found in many of these rooms. The guest house's structure and location further enhance the experience, providing tranquility and convenient street parking.

The rooms are generally equipped with large, comfortable beds, sometimes strikingly immense, accompanied by well-sized bathrooms. Many guests appreciate the well-equipped kitchen and pleasant outdoor seating areas, adding a homely touch to their stay.

However, while the spaciousness and design of the rooms are frequently praised, there are noted inconsistencies in cleanliness and maintenance that detract from the overall experience for some guests. Issues such as malfunctioning bathroom doors, plumbing problems, and outdated mattresses have been reported, indicating room for improvement in upkeep.

In conclusion, Bella Italia Populo Guest House promises an inviting and roomy environment that many find enjoyable, though attention to maintenance details could enhance guest satisfaction even further.

Beds

The sleeping experience at Bella Italia Populo Guest House presents a mixed bag of feedback, with some guests finding solace in the comfort of their beds, while others encountered issues. Positive remarks highlight the comfortable and large beds that allow for a good night's sleep, with some guests appreciating the comfort despite the beds being soft. However, there is a noticeable pattern of criticism, particularly concerning the quality of mattresses and bedding. Many reviewers noted uncomfortable, old, and hard mattresses, some even describing the beds as creaky, sagging, and supported by unconventional measures. Pillows were frequently mentioned as being sparse and not fluffy, with concerns about potential back and neck pain. Despite these issues, the guest house earns praise for its tranquil location and the welcoming staff, which contributes to an overall pleasant stay. The communal patio for meals also adds an extra touch to the guest experience.

Cleanliness

Bella Italia Populo Guest House, located near the sea, offers guests a welcoming atmosphere with clean air and lovely surroundings. However, cleanliness is an area where this establishment has received mixed reviews. While some guests appreciated the clean rooms and facilities, others noted shortcomings in the upkeep of the property. The kitchen and dining areas were praised for their cleanliness, but other shared spaces such as bathrooms and bedrooms have been described as poorly maintained, with issues like moldy smells and dirty conditions.

Several guests reported problems with bathroom cleanliness, including unpleasant odors and a lack of regular cleaning. The lack of room cleaning and towel change further contributed to an unsatisfactory experience for some. Additionally, the guest house reportedly suffers from issues such as dripping walls, outdated furniture, and maintenance concerns, which detract from the overall ambiance.

Despite these challenges, visitors have acknowledged efforts towards cleanliness in certain areas, highlighting occasional spotless conditions and the warm hospitality extended by staff members, particularly Mr. Ricardo. Improvements in consistent maintenance and attention to guest needs could significantly enhance the comfort and appeal of Bella Italia Populo Guest House for future travelers.

Staff

Bella Italia Populo Guest House receives praise for its friendly and accommodating staff, with multiple guests highlighting the exceptional service provided by Ricardo, who is commended for his professionalism, promptness, and kindness. Guests frequently mention the host's efforts in providing a welcoming atmosphere and being helpful with questions and concerns. The owner is also noted for being friendly and generous, contributing to a generally positive impression of the staff.

However, there are some noted areas needing improvement. Several guests experience communication issues due to language barriers, and the absence of on-site staff leads to difficulties with check-ins and resolving problems promptly. The lack of a personal greeting upon arrival and reliance on virtual communications somewhat dilutes the overall guest experience. These challenges, coupled with logistical issues such as incorrect access codes and delayed responses, suggest a need for more consistent on-site presence and staff accessibility to ensure smoother operations and maintain the high standard set by individual team members like Ricardo.

Wi-Fi

Bella Italia Populo Guest House offers complimentary WiFi, alongside a notable internet speed of 100 Mbit for both download and upload. While the official communication may claim otherwise, the internet feels impressively robust for digital needs, though its reach might be primarily effective in the lobby area. Some guests might encounter challenges such as sporadic connectivity issues, but the available high-speed connection when accessed ensures seamless browsing and usage. However, guests should be prepared for potential delays in receiving the WiFi password and understanding the hotel's communication methods. While these small drawbacks exist, the presence of reliable internet access is a significant advantage for those planning to stay connected during their visit.

Pool

At Bella Italia Populo Guest House, guests have mixed feelings about the pool area. Many visitors appreciate the outdoor setting, enjoying the delightful combination of the pool, porch, and garden for relaxation and leisure that lends itself as an attractive hallmark of the guest house. The presence of a shared kitchen adds convenience, enhancing the overall comfort during the stay.

However, some guests have expressed disappointment regarding the state of the pool. Reviews mention the pool's murky and green appearance and at times describe it as a neglected duck pond. There are multiple accounts of the pool being dirty and non-functional, impacting the ability to enjoy it during the visit. Although there are sporadic mentions of the pool being well-maintained, the negative reviews are more frequent.

Overall, while the pool area has the potential to be a beautiful and relaxing spot, consistent maintenance is lacking, thus affecting guest satisfaction.

Outdoor Pool

The outdoor pool at Bella Italia Populo Guest House adds notable value to the property, serving as a pleasant feature nestled in the interior patio. It is generally described as clean and well-maintained, offering guests a relaxing environment alongside amenities like ping-pong and communal kitchens. The pool area is frequently complimented for its pleasant atmosphere, contributing to the overall allure of the guest house’s outdoor space. However, some guests have encountered issues with cleanliness that rendered the pool unusable during their stay. Despite these occasional concerns, the combination of the pool and shared facilities contributes to a welcoming and sociable environment for visitors.

Yes, Bella Italia Populo Guest House has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire

No, a spa isn't available at Bella Italia Populo Guest House.

No, Bella Italia Populo Guest House doesn't allow dogs.

No, parking facilities aren't available at Bella Italia Populo Guest House.

No, Bella Italia Populo Guest House doesn't have a gym.

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