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Monte Mar Palace Hotel

Ponta Delgada , Sítio Do Montado (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMonte Mar Palace Hotel, situated directly by the sea in the serene northern part of Madeira, offers guests a picturesque escape characterized by breathtaking ocean and mountain views. The hotel's tranquil setting, complemented by beautifully maintained grounds and an inviting swimming pool, provides an ideal backdrop for relaxation and exploration of the island's diverse landscapes.

Guests often commend the generously sized rooms, which are clean and comfortable, many featuring balconies that showcase stunning vistas, enhancing the overall stay. Although some aspects of the rooms show signs of age, such as outdated decor and furnishings, daily housekeeping maintains a fresh and pleasant atmosphere. The friendly and professional staff further elevate the guest experience, consistently praised for their attentiveness and multilingual communication skills.

The hotel's breakfast earns mixed reviews, though many guests find it hearty and varied, with options catering to different dietary needs, including vegan and gluten-free choices. While there is room for improvement in terms of variety, the breakfast provides a satisfactory start to the day for most visitors.

Dining experiences at the hotel receive varied feedback, with some enjoying the quality and diversity of the buffet and others finding the regular dinner menu lacking in flavor. Despite these mixed experiences, the reasonably priced wine is noted as a positive aspect. Guests are encouraged to explore nearby dining options to complement their stay.

Monte Mar Palace Hotel shines with its wellness offerings, including a commendable spa experience and impressive pool facilities. The outdoor pool, in particular, is a highlight, offering stunning sea and mountain views, while the indoor pool and associated spa amenities provide versatile relaxation options regardless of the weather.

The hotel also ensures a convenient parking experience with multiple free options, including street and underground parking. Although there are occasional critiques about the comfort of beds and the adequacy of some hotel aspects not meeting the expectations of a four-star rating, Monte Mar Palace Hotel remains a lovely choice for those seeking scenic surroundings, relaxation, and a warm staff atmosphere. With some enhancements to its amenities and facilities, the hotel could more closely align with its four-star designation, offering an even more enjoyable stay for future guests.
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Hotel with Swimming Pool

This hotel features both indoor and outdoor swimming pools with views of the Atlantic Ocean. It is surrounded by lush greenery, offering a relaxing environment for guests looking to enjoy pool facilities.

Heated Pool Indoor Pool Panoramic View Pool

Hotel with Parking

This hotel offers free self parking and free private parking on site, providing convenient and secure parking options for guests.

Accessible Hotel

The hotel offers wheelchair accessibility throughout its premises and provides accessible bathrooms and toilets. Facilities for disabled guests are available, and elevators ensure access to different floors. Emergency cords are present in bathrooms.

4-Star Hotel

This 4-star hotel offers contemporary accommodation with a Jacuzzi, an indoor pool, and a sauna. It has 111 well-appointed rooms and provides premium services like a car rental desk and a ticket service. Staff are available 24/7 to assist with tours and tickets.

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Business Hotel

Hotel with Panoramic View Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Standard Double Room with Mountain View Mountain view

Double Room with Ocean View Sea view

Deluxe Double Room with Balcony and Sea View This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 2 beds.

Single Room with Mountain View This air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 1 bed.

Suite with Sea View This air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath. Boasting a terrace with sea views, this suite also features a minibar and a flat-screen TV with cable channels. The unit has 1 bed.

About Monte Mar Palace Hotel

License: 7422/RNET

Guest Reviews

8.0

Very Good

Location

Nestled directly by the sea, the Monte Mar Palace Hotel offers an exceptional location that captures the hearts of travelers. Guests are captivated by the stunning vistas of the ocean and mountains, a perfect backdrop to waking up every morning. The hotel's serene setting allows for peaceful relaxation, ideal for those seeking an escape from the hustle and bustle. Both the hotel's grounds and its inviting swimming pool contribute to an atmosphere of tranquility and beauty. Its position in a quiet, northern part of the island makes it a strategic base for exploring Madeira's diverse landscapes, enabling convenient excursions to both the north and south. Many visitors recommend opting for a room with a sea view to fully appreciate the magical sunsets that grace the horizon. Whether enjoying the large, comfortable rooms with balconies or taking advantage of the numerous amenities and entertainment options, guests consistently highlight the brilliant location and outstanding views as key features that enhance their stay at Monte Mar Palace Hotel.

Breakfast

Monte Mar Palace Hotel's breakfast receives mixed reviews from guests, with a notable divide between positive and negative experiences. Many visitors appreciate the variety and quality of breakfast offerings, describing it as hearty, substantial, and delicious. The breakfast buffet features diverse choices, including cheeses, cold cuts, fruits, vegetables, pastries, and eggs prepared in multiple ways. The inclusion of vegan options and gluten-free choices caters to a range of dietary preferences.

However, some guests express dissatisfaction with the breakfast, citing a lack of variety and poor quality in certain aspects such as coffee and basic offerings. Distinctive features like fresh fruit and English breakfast staples are acknowledged as positives, though they also note the limited mix of options over their stay. Despite these criticisms, the breakfast generally aligns with expectations, providing a fulfilling start to the day for many guests.

While the feedback varies, the majority opinion tends toward a positive experience, highlighting the plentiful selection and overall good quality. With some enhancements to variety and attention to specific shortcomings, the Monte Mar Palace Hotel could elevate its breakfast experience to meet the desires of all its guests.

Dinner

Monte Mar Palace Hotel offers a mixed experience when it comes to dinner. For those opting for the buffet, it promises quality food with a varied selection, although some guests have noted that the price is slightly high for the overall experience. The regular dinner service has received mixed reviews, with many guests praising the presentation and satisfactory taste but commenting on a lack of flavor and limited menu options. While some diners appreciated the good quality of meals served, others found the taste lacking compared to expectations. Furthermore, special occasions like Christmas dinner haven’t always hit the mark, being described as overpriced and less enjoyable. Despite some guests finding the food unpleasant or not worth the cost, the glass of wine accompanying the dinner has been positively noted for its reasonable pricing. Overall, while the dining experience at Monte Mar Palace Hotel has its highlights, guests should consider exploring nearby dining options to complement their stay.

Rooms

Monte Mar Palace Hotel offers generously sized rooms, many of which feature balconies that provide stunning views of the surrounding mountains and ocean. Guests frequently appreciate the spaciousness, cleanliness, and comfort of the accommodations, noting that rooms are typically equipped with air conditioning and offer a fresh atmosphere.

However, while the hotel boasts spectacular views and good amenities, some aspects of the rooms show signs of age. Particularly, the decor and furnishings can feel outdated, with carpets and sliding doors being frequently cited as needing renovation. Despite these points, rooms are consistently praised for their cleanliness, maintained with daily housekeeping.

Balconies with sun loungers enhance the overall experience, allowing guests to fully enjoy the breathtaking scenery. Yet, certain features such as the hairdryer and pillows could benefit from improvement for added comfort. Overall, guests appreciate the magnificent views and spaciousness of the rooms, making the hotel a lovely option for those who value scenic surroundings and roomy accommodations.

Beds

Monte Mar Palace Hotel offers guests a range of experiences when it comes to their sleeping arrangements. Many reviewers highlight the comfort of the beds, noting the spacious and welcoming rooms with incredible views and large bathrooms. Comfortable bedding is a recurring theme, with some guests finding the mattresses to be quite satisfactory. However, preferences vary, as some guests mention that the beds, though generally comfortable, may not suit those who prefer a firmer mattress due to their softness. A few guests reported discomfort, citing older, less supportive beds where springs were noticeable or experiencing pillows that were too soft and low for their liking. Despite these occasional mentions, the overall sentiment leans towards a positive sleep experience, complemented by the hotel's excellent facilities and amenities.

Cleanliness

Monte Mar Palace Hotel offers a mixed experience in terms of cleanliness, with feedback highlighting both positive and negative aspects. Many reviewers emphasize that certain areas and rooms of the hotel are kept very clean and tidy, with some guests noting that their rooms were spotless and well-maintained throughout their stay. The hotel premises, including the spacious rooms with balconies, generally provide a pleasant atmosphere, complemented by the friendliness of the staff.

However, there are consistent critiques regarding lapses in cleanliness, particularly in the older and more worn-out areas of the hotel. Specific issues such as dust in rooms, a lack of cleaning around the pool area, and outdated furnishings suggest a need for more diligent upkeep and renovation. Some guests also observed left-over cleaning equipment in hallways, hinting at a potential organizational oversight by the housekeeping team.

Overall, while Monte Mar Palace offers a clean and organized environment in many respects, there remains room for improvement, especially in consistently maintaining cleanliness across all areas of the hotel. The combination of pleasant common areas and efficient daily room cleaning enhances the guest experience, but addressing the noted shortcomings could further elevate the hotel's reputation for cleanliness.

Staff

Monte Mar Palace Hotel clearly prides itself on its staff, who consistently receive high praise from guests. Descriptions like friendly, helpful, and attentive appear frequently, painting a picture of a team committed to providing excellent service. The reception staff, in particular, stands out for being both welcoming and keenly professional, often noted for their ability to communicate fluently in multiple languages, including exceptional English. Guests frequently mention the overall friendliness and availability of the entire hotel team, contributing to a warm and inviting atmosphere throughout the stay. Despite a few mentions of slower service, the predominant sentiment reflects a team that is courteous, kind, and always ready to assist, enhancing the overall experience at this beautiful hotel.

Spa

The Monte Mar Palace Hotel offers a commendable wellness experience with its facilities and pool area. The indoor pool is particularly noted for its cleanliness and size, contributing positively to guests' stays. The spa, despite being described as small, receives praise for its excellence, offering both a steam sauna and a regular sauna for guest use, which enhances the relaxation options available. Moreover, the quality of the massage service is highlighted as very good, adding an extra layer of enjoyment to the spa experience. While the indoor pool area lacks sufficient loungers, the overall amenities, including a jacuzzi and quality dining, create a well-rounded and pleasant atmosphere for visitors seeking leisure and relaxation.

Pool

The Monte Mar Palace Hotel boasts an impressive pool experience, set against the stunning backdrop of sea and mountain views. Guests consistently praise the hotel for its beautiful outdoor pool, which stands out as a major highlight and a compelling reason for returning visits. The outdoor pool is described as very beautiful and offers a breathtaking sunset view. The pleasant and clean indoor pool is complemented by the hotel's relaxing spa amenities, including a jacuzzi, sauna, and hammam, which add to the allure of the facility. Despite a few comments about maintenance and cleanliness, the overall ambiance of the pool area is considered inviting and a great spot for relaxation. The presence of both indoor and outdoor pools provides versatility, making it easy to enjoy swimming in any weather. The combination of stunning landscapes and relaxing aquatic amenities creates a highly enjoyable experience for guests at Monte Mar Palace Hotel.

Parking

Monte Mar Palace Hotel offers a comfortable and convenient parking experience for its guests. Visitors can enjoy a variety of parking options, ensuring there's little need to stress about where to leave the car. Parking is available both in a private garage and on the streets directly in front of the hotel. While the garage itself is small and accommodates only a few vehicles, street parking provides ample space and is free of charge, making it easy to find a spot without hassle. Guests are also able to take advantage of the free underground parking. Overall, parking at Monte Mar Palace Hotel is generally straightforward, with multiple free options ensuring a smooth experience.

4 Star

The Monte Mar Palace Hotel, marketed as a four-star establishment, has attracted attention for some aspects that may not align with typical expectations for this rating. While guests have noted various shortcomings, it's clear that the hotel may benefit from improvements in its amenities and facilities to match the perceived value and four-star designation. There is a consensus among visitors that certain elements, ranging from accommodations to services, might lack the quality and standard typically associated with a four-star rating. A potential renovation and enhancement of offerings would ensure that future guests experience a stay that more closely reflects the hotel's stated status.

Yes, Monte Mar Palace Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Panoramic View Pool.

Yes, a spa is available at Monte Mar Palace Hotel.

No, Monte Mar Palace Hotel doesn't allow dogs.

Yes, parking facilities are available at Monte Mar Palace Hotel.

No, Monte Mar Palace Hotel doesn't have a gym.

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