El Ancla

Ponferrada 42.55910500, -6.62261800 , Avenida De Galicia Nº 59 (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsEl Ancla earns praise for its strategic location on the outskirts of Ponferrada, making it an ideal choice for travelers seeking a quiet stay while still being within a short drive or walk to downtown. The hotel’s proximity to the Camino de Santiago route adds to its appeal for pilgrims. Despite being slightly removed from the city center, good communication routes and easy parking significantly enhance its practicality for all guests. While some mention the distance from historical sites as a drawback, the overall value for money, cleanliness and helpful staff make El Ancla a favorable choice.

Dining at El Ancla is a highlight, especially the dinner experience, which is lauded for its quality and affordability. The hotel’s restaurant offers a menu that is both satisfying and reasonably priced with guests commending the excellent food and portion sizes. Even during closures, the staff’s dedication, such as the manager cooking for guests, was highly appreciated.

The rooms at El Ancla are frequently described as spacious, clean and comfortable with ample storage and modern bathrooms contributing to a luxurious stay. While a few minor maintenance issues such as frayed towels or a smell of tobacco were noted, the overall cleanliness and comfort make the rooms commendable. The focus on cleanliness extends throughout the hotel with both rooms and common areas maintaining high standards.

Guest experiences with the breakfast service were mixed with some citing restrictive hours and limited variety as drawbacks. However, reasonable pricing for the available options and the ability to have other meals at the hotel somewhat mitigated these concerns.

The exceptional service provided by the hotel staff is a recurring theme in guest reviews. The hospitality, attentiveness and courteousness of the staff, including the chef and receptionists, significantly enhance the guest experience. Specific mentions of friendly and helpful individuals further emphasize the welcoming atmosphere created by the team.

Comfortable bedding contributes to a good night's sleep for many guests with the quality of sheets and mattresses often praised. However, the firmness of the mattresses received mixed reviews, appealing to those who prefer firmer support while potentially being less ideal for guests favoring softer bedding.

Overall, El Ancla is recommended for its excellent service, comfortable rooms, strategic location and great dining experiences, providing a clean and tranquil retreat for diverse travelers.
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Hotel with Free Wi-Fi

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Room Types
Twin Room This room has a private bathroom.

Queen Room This room has a private bathroom.

Single Room This room has a private bathroom.

Guest Reviews
8.0
Very Good
Location
El Ancla offers a variety of locational advantages for different types of travelers. Positioned on the outskirts of Ponferrada, the hotel is ideal for those looking for a quieter stay outside the hustle and bustle of the city center, yet still within a feasible 5-minute drive or a half-hour walk to downtown. Its location is particularly advantageous for pilgrims on the Camino de Santiago, as it’s conveniently placed at the exit of Ponferrada, sparing several kilometers in the next stage of their journey. Despite being somewhat secluded, the hotel provides good communication routes and easy parking, adding to its practicality.

The hotel is in a lively area with plenty of activities and guests appreciate the clean, well-equipped rooms that contribute to a comfortable stay. The surrounding area offers everything needed within walking distance and there is also a bus connection for those who would prefer not to walk to the city center. While some find the distance from the historical center and city center a bit inconvenient, the overall value for money, cleanliness and helpful staff make it a favorable choice for many. This hotel is a solid option for travelers who value ease of access, parking availability and proximity to the Camino de Santiago.

Breakfast
Guest reviews of 'El Ancla' reveal a mixed experience regarding the hotel's breakfast offerings. Many guests noted that breakfast is not included and that the service hours are restricted, starting as late as 10 am on weekends and closing early. This timing has caused inconvenience for those with early morning plans or departures. There have also been instances where breakfast service was not available on certain days, leading some guests to seek alternatives at nearby bars.

While breakfast options like pastries and savory snacks are available, the variety is limited, which might not cater to all dietary preferences. However, some guests appreciated the ability to have breakfast, lunch and dinner at reasonable prices when the service was available.

Overall, the feedback highlights issues with the timing and consistency of the breakfast service at 'El Ancla', suggesting a need for more flexible hours and a broader menu variety.

Dinner
The dinner experience at 'El Ancla' is highly praised by guests for its exceptional quality and value. The hotel restaurant offers a menu priced at €15 per person, which is considered excellent given the quality and portion sizes. Guests highlight the very good and plentiful food, describing the cuisine as spectacular and the price as excellent. Even when the restaurant was closed, the manager went the extra mile to cook for guests, showcasing dedication to service. The overall dining experience with options including a pizzeria and a tapas bar, is lauded for being both satisfying and affordable.

Rooms
El Ancla receives commendations for its rooms, which are consistently described as spacious, clean and comfortable. Guests appreciate the large size of the rooms and the ample closet space, offering plenty of storage for an extended stay. The rooms are well-equipped, featuring comfortable beds, some even mentioning mattresses being super comfortable, enhancing the overall guest experience.

The bathrooms also receive positive remarks for their cleanliness and modern appearance with several guests noting the inclusion of a bathtub and the overall large size of the facilities. These aspects contribute to a sense of luxury and comfort.

While a few guests noted minor issues, such as a lingering smell of tobacco in some rooms, frayed towels and certain maintenance needs like loose toilet seats or disconnected phones, the general outlook remains favorable. The rooms are largely described as impeccably clean and well-maintained. Despite minor inconveniences, the overall spaciousness and comfort of the rooms make 'El Ancla' a commendable choice for travelers seeking a comfortable stay.

Beds
El Ancla presents a mixed experience when it comes to bedding. Many guests found the double beds to be comfortable and the softness of the sheets to be of good quality. Several reviews highlight the comfort of both the beds and the mattresses with terms like "comfortable" and "very comfortable" frequently mentioned. However, some guests pointed out that the mattresses were on the harder side, which might not suit everyone’s preference. While a number of reviews praised the softness of the mattresses, others found them to be rigid and uncomfortable, often describing them as spring mattresses. Overall, while the comfort level of the beds at El Ancla can be quite satisfying for those who prefer firmer support, it might not be ideal for guests looking for softer bedding options.

Cleanliness
El Ancla has received numerous commendations for its exemplary cleanliness and well-maintained facilities. Guests often highlight the impeccable condition of the rooms, which are described as spacious, well-equipped and comfortable. The overall atmosphere is noted to be tranquil and quiet with particular praise for the general cleanliness of both the rooms and common areas.

The hotel's cleanliness extends to its facilities, ensuring a pleasant stay. The friendly staff frequently receive positive mentions for their role in maintaining these high standards. Comfort is another strong point with many guests appreciating the combination of cleanliness and room comfort.

While most reviews are glowing, a few do note some minor issues such as dust or hair and some mention the décor as slightly dated. However, these points are exceptions rather than the rule. Overall, El Ancla's focus on cleanliness and maintenance makes it a clean and peaceful retreat for travelers.

Staff
Visitors to 'El Ancla' consistently remark on the exceptional service and friendliness of the hotel staff. The hospitality is frequently highlighted with the chef and receptionists receiving particular praise for their attentiveness and courteousness. The waitresses and other employees are described as very pleasant and always ready to assist guests, showcasing a high level of professionalism and customer care.

Moreover, guests appreciate the good communication and overall service quality provided, noting the efficient and dynamic approach of the staff. The quality-service ratio is also commended, indicating that the staff's efforts significantly enhance the guest experience. Several specific mentions praise individuals, such as Andrea the waitress and express gratitude for the personal attention received from the owner and his daughter.

In summary, the team at 'El Ancla' is recognized for creating a welcoming and friendly atmosphere, ensuring that all guests feel well-treated and comfortable during their stay.


No, El Ancla doesn't have any pool.

No, a spa isn't available at El Ancla.

No, El Ancla doesn't allow dogs.

No, parking facilities aren't available at El Ancla.

No, El Ancla doesn't have a gym.

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