Sanctuary Rooms
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Summary of reviewsSanctuary Rooms, set in the heart of Pompeii, receives widespread acclaim for its exceptional location which provides easy access to key attractions like the Pompeii ruins, the Sanctuary and Vesuvius National Park. The hotel's proximity to train and Circumvesuviana stations makes it convenient for day trips to nearby destinations such as Naples. Guests laud the hotel's placement within a lively neighborhood filled with restaurants, bakeries and shops and appreciate the stunning views from rooms with balconies overlooking the vibrant streets. The friendly and helpful staff further enhance the experience, offering early check-ins and detailed local advice.
The breakfast experience at Sanctuary Rooms is another highlight with guests praising the high-quality offerings available at nearby cafés or delivered directly to their rooms. The variety and freshness of the breakfast items, coupled with the convenience of enjoying a meal on a private balcony with scenic views, adds to the positive guest experience.
Accommodations at Sanctuary Rooms are noted for their spaciousness, cleanliness and comfort. The rooms are well-furnished and airy, featuring necessary amenities such as air conditioning. Many guests appreciate the beautiful views from balconies and the overall pleasant atmosphere. However, there are occasional mentions of issues with specific amenities and noise disturbances due to a lack of soundproofing.
Cleanliness at Sanctuary Rooms receives mixed reviews. While many guests find the rooms and bathrooms to be spotless and welcoming, others report inconsistent cleaning standards with specific issues like unwashed hair in showers and dirty linen. Despite these inconsistencies, some visitors still enjoy a clean and comfortable stay.
The staff at Sanctuary Rooms generally receive high marks for their kindness and helpfulness. Guests often highlight the friendly nature of the employees, including the accommodating owner and dedicated team members like Ada. However, communication can sometimes be a challenge with several guests experiencing difficulty in contacting the property owner or receiving delayed instructions upon arrival.
WiFi service at Sanctuary Rooms is a notable downside with many guests reporting non-functioning internet during their stay. The difficulty in resolving these issues, despite multiple attempts to contact the property owner, is a common complaint.
Comfortable beds are frequently praised, though there are occasional mentions of outdated bedding and mattresses needing replacement. Overall, despite some drawbacks, Sanctuary Rooms provides a generally positive experience with its excellent location, delicious breakfast offerings, spacious and comfortable accommodations and a friendly staff.
Categories
The breakfast experience at Sanctuary Rooms is another highlight with guests praising the high-quality offerings available at nearby cafés or delivered directly to their rooms. The variety and freshness of the breakfast items, coupled with the convenience of enjoying a meal on a private balcony with scenic views, adds to the positive guest experience.
Accommodations at Sanctuary Rooms are noted for their spaciousness, cleanliness and comfort. The rooms are well-furnished and airy, featuring necessary amenities such as air conditioning. Many guests appreciate the beautiful views from balconies and the overall pleasant atmosphere. However, there are occasional mentions of issues with specific amenities and noise disturbances due to a lack of soundproofing.
Cleanliness at Sanctuary Rooms receives mixed reviews. While many guests find the rooms and bathrooms to be spotless and welcoming, others report inconsistent cleaning standards with specific issues like unwashed hair in showers and dirty linen. Despite these inconsistencies, some visitors still enjoy a clean and comfortable stay.
The staff at Sanctuary Rooms generally receive high marks for their kindness and helpfulness. Guests often highlight the friendly nature of the employees, including the accommodating owner and dedicated team members like Ada. However, communication can sometimes be a challenge with several guests experiencing difficulty in contacting the property owner or receiving delayed instructions upon arrival.
WiFi service at Sanctuary Rooms is a notable downside with many guests reporting non-functioning internet during their stay. The difficulty in resolving these issues, despite multiple attempts to contact the property owner, is a common complaint.
Comfortable beds are frequently praised, though there are occasional mentions of outdated bedding and mattresses needing replacement. Overall, despite some drawbacks, Sanctuary Rooms provides a generally positive experience with its excellent location, delicious breakfast offerings, spacious and comfortable accommodations and a friendly staff.
Cheap Bed & Breakfast
This bed and breakfast provides an affordable option. It has garnered positive reviews and offers value for money.
Dog Friendly Bed & Breakfast
Accessible Bed & Breakfast
Small Bed & Breakfast
3-Star Bed & Breakfast
About Sanctuary Rooms
License: 15063058EXT0350, IT063058C1ALK7ITWL
Guest Reviews
Location
Surrounded by a dynamic neighborhood filled with restaurants, bakeries and shops, Sanctuary Rooms provides easy access to local services and amenities. Guests highlighting this prime location appreciate the convenience of being near the promenade and main square, making it effortless to enjoy the bustling local culture.
The hotel's strategic placement allows for stunning views, particularly for rooms with balconies overlooking the vibrant streets. Visitors often remark on the site's unbeatable location, only steps away from the city center and perfect for exploring Pompeii on foot. This excellent positioning is complemented by friendly and helpful staff, who are noted for their readiness to accommodate early check-ins and offer detailed local advice.
Overall, Sanctuary Rooms offers incredible value, combining a fantastic central location with a comfortable stay, making it a top pick for travelers eager to delve into the historical and cultural riches of Pompeii.
Breakfast
Guests who experienced breakfast in their rooms found it to be an especially pleasant touch, often noting the large portions and the fresh, varied items including pastries, coffee, juice, fruits and yogurt. The option to enjoy breakfast on a private balcony with a stunning view was highlighted as a significant perk. The staff's attentiveness in providing fresh bakery products and delivering the meal on time added to the positive experience.
Overall, morning meals at Sanctuary Rooms consistently receive commendations for their quality, convenience and the pleasant ambience they contribute to the stay.
Rooms
Cleanliness is a standout feature with multiple guests highlighting the spotless condition of the rooms and the bathrooms. Beds are noted to be particularly comfortable, adding to the overall pleasant stay. The hotel’s proximity to local attractions, especially being just a short walk to the center of Pompei, is another plus for convenience.
However, there are some drawbacks mentioned. A few reviews note issues with specific amenities, such as non-functioning fridges and poorly draining showers, which are also described as very small. Additionally, some guests experienced rooms that were not serviced during their stay and mentioned noise disturbances due to lack of soundproofing. Despite these occasional hiccups, the overall sentiment suggests good value for the price, especially for short stays with a generally positive reception towards the spacious and comfortable rooms.
Beds
Cleanliness
Despite these positive points, there is a substantial amount of feedback indicating serious issues with cleanliness. Multiple guests reported dirty rooms and bathrooms with some citing specific problems like unwashed hair in the shower, crumbs in the bed and even dirty linen. Several reviews mentioned that the rooms had not been properly cleaned upon arrival with unmade beds and used towels left on the floor.
Some guests also found the communal areas like the kitchen and terrace to be very dirty and noted a lack of daily cleaning services, including trash collection and towel changes. Concerns were also raised about the overall maintenance of the place with some guests describing the hotel as neglected and damaged.
While some visitors had a very clean and comfortable stay, the feedback suggests that the hotel's cleanliness standards are inconsistent, which could impact the overall guest experience.
Staff
However, the hotel has some significant gaps in communication. Several guests reported difficulties in contacting the owner or receptionist, waiting for long periods or receiving late instructions on accessing the property. Instances of impersonal hosting and staff not speaking English were also noted. Despite these issues, the positive interactions seem to make a lasting impression with many guests fondly recalling the helpful and welcoming nature of the personnel, ensuring a generally pleasant experience.
Wi-Fi
No, Sanctuary Rooms doesn't have any pool.
No, a spa isn't available at Sanctuary Rooms.
Yes, Sanctuary Rooms welcomes dogs.
No, parking facilities aren't available at Sanctuary Rooms.
No, Sanctuary Rooms doesn't have a gym.
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