Protea Hotel by Marriott Polokwane Landmark
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Summary of reviewsProtea Hotel by Marriott Polokwane Landmark is strategically located just off the N1 highway, offering convenient access for travelers on road trips or short stays with nearby attractions including a nature reserve and Polokwane city. Guests value the beautiful, peaceful setting paired with ease of access, despite minor issues such as occasional traffic noise and navigation challenges.
The breakfast at the hotel is highly praised for its delicious taste, quality and variety, making it a highlight for many visitors. However, some found the cost slightly high. Dinner experiences yielded mixed reviews with some enjoying specific dishes and the buffet, while others faced long waits and inconsistent food quality.
Guests' opinions on the rooms are divided with many appreciating the cleanliness, spaciousness and comfort, particularly of newly renovated rooms. Issues like poor ventilation, outdated fixtures and occasional noise detract from the experience. Cleanliness across the property receives mixed feedback with many noting well-maintained areas, while others point to neglected amenities and the need for better upkeep.
The staff at the hotel consistently receive high marks for their friendliness, attentiveness and professionalism with numerous mentions of specific employees providing exceptional service. The positive impression of the staff significantly enhances the guest experience.
Free Wi-Fi is regarded positively by most guests, despite occasional connectivity issues. Parking is generally convenient and appreciated for easy access, although some noise and disturbance issues were noted.
The hotel accommodates families well with spacious rooms and friendly staff, though it lacks dedicated family rooms. Comfort of the beds sees varied reviews: while many find them comfortable, others report issues with worn-out mattresses and bedding.
Despite being marketed as a three-star hotel, there is significant feedback suggesting the facility needs major maintenance and renovation, aligning more closely with a one or two-star establishment. Business travelers experience mixed feedback with some satisfaction alongside noted dissatisfaction with room conditions and business amenities. Overall, Protea Hotel by Marriott Polokwane Landmark offers a mix of positive experiences, primarily driven by its location, breakfast quality and exemplary staff, while also highlighting areas in need of improvement.
Categories
The breakfast at the hotel is highly praised for its delicious taste, quality and variety, making it a highlight for many visitors. However, some found the cost slightly high. Dinner experiences yielded mixed reviews with some enjoying specific dishes and the buffet, while others faced long waits and inconsistent food quality.
Guests' opinions on the rooms are divided with many appreciating the cleanliness, spaciousness and comfort, particularly of newly renovated rooms. Issues like poor ventilation, outdated fixtures and occasional noise detract from the experience. Cleanliness across the property receives mixed feedback with many noting well-maintained areas, while others point to neglected amenities and the need for better upkeep.
The staff at the hotel consistently receive high marks for their friendliness, attentiveness and professionalism with numerous mentions of specific employees providing exceptional service. The positive impression of the staff significantly enhances the guest experience.
Free Wi-Fi is regarded positively by most guests, despite occasional connectivity issues. Parking is generally convenient and appreciated for easy access, although some noise and disturbance issues were noted.
The hotel accommodates families well with spacious rooms and friendly staff, though it lacks dedicated family rooms. Comfort of the beds sees varied reviews: while many find them comfortable, others report issues with worn-out mattresses and bedding.
Despite being marketed as a three-star hotel, there is significant feedback suggesting the facility needs major maintenance and renovation, aligning more closely with a one or two-star establishment. Business travelers experience mixed feedback with some satisfaction alongside noted dissatisfaction with room conditions and business amenities. Overall, Protea Hotel by Marriott Polokwane Landmark offers a mix of positive experiences, primarily driven by its location, breakfast quality and exemplary staff, while also highlighting areas in need of improvement.
Hotel near Golf Courses
This hotel is located near the Polokwane Golf Club and offers an outdoor pool and terrace. It provides a comfortable stay with essential amenities and is conveniently located near other attractions and the highway.
Family Friendly Hotel
This hotel is considered a family-friendly hotel.
Business Hotel
The hotel offers 6 conference venues that can seat up to 235 guests, specializing in all-inclusive half/full-day packages. Rooms also have workspaces.
Accessible Hotel
This hotel offers detailed accessibility features including accessible on-site parking, accessible entrances to the pool and main areas, accessible meeting spaces and restaurants, mobility accessible rooms, accessible vanities, adjustable height hand-held shower wands, bathtub grab rails, non-slip grab rails in the bathroom, roll-in showers, and toilets at wheelchair height.
Hotel with Tennis Courts
This hotel offers a tennis court and is conveniently located near a golf course. Guests can also enjoy an outdoor pool and on-site dining, making it suitable for both leisure and business travelers.
3-Star Hotel
This hotel is a popular option in Polokwane, offering a landmark location and essential amenities. It is well-suited for travelers seeking a comfortable and reliable stay.
Hotel Taking Steps Towards Sustainability
Guest Reviews
Located strategically right off the N1 highway, Protea Hotel by Marriott Polokwane Landmark offers a highly convenient stay for travelers. Its location near major access roads makes it easily accessible for those on road trips or just passing through. The hotel is perfectly positioned for those seeking a quick stopover or visiting nearby attractions, including a nature reserve and Polokwane city, which is just a short drive away.
The surroundings provide a welcome reprieve from the hustle and bustle of urban life, making it a peaceful retreat while still being within reach of the city. Reviewers appreciate the beautiful setting and the ease of access to the N1 freeway, highlighting its suitability for both short and extended stays.
However, the hotel's proximity to the highway also brings some challenges such as occasional traffic noise and minor navigation difficulties when approaching from certain directions. Some guests found the signage and directions to the hotel could be improved to prevent confusion. Despite these minor drawbacks, the overall consensus is that the hotel's location is excellent, offering both convenience and access to major routes, making it a reliable choice for travelers.
The breakfast at Protea Hotel by Marriott Polokwane Landmark consistently receives high praise from guests. Many found it delicious and enjoyable with comments such as delicious, exceptional and amazing frequently mentioned. The buffet offerings were described as rich with many great options and very filling, contributing to a sense of satisfaction among diners.
Guests appreciated the quality and taste of the breakfast, pointing out it was freshly made and very tasty. Several reviewers highlighted the superb variety and the overall excellence of the food, making the morning meal a memorable part of their stay. While most praised the breakfast, a few guests noted that the cost was on the higher side, suggesting it could be a bit expensive for some.
For those considering staying at the hotel, incorporating breakfast into the stay might be a worthwhile choice given the overwhelmingly positive feedback on the food quality and variety. Despite a few isolated mentions of it being just okay or average, the general consensus leans strongly towards breakfast being a highlight of the hotel experience.
The dining experience at Protea Hotel by Marriott Polokwane Landmark has garnered mixed reviews from guests. Many have praised the food, noting that it tasted great with some specifically highlighting the deliciousness of certain dishes like juicy T-bone steaks and a delightful dinner buffet, despite a limited selection. The quality of the food and the variety offered have also been commended by some, who found the offerings to be clean and satisfying.
Conversely, other guests have encountered issues with their meals. Some have reported long waits for food, poorly prepared dishes like tasteless and cold suppers and even described some meals as horrible or atrocious. The restaurant's quality, at times, has been criticized, indicating that improvement is needed to ensure consistency. Moreover, noise disturbances due to loud music and rowdy behavior were mentioned, impacting the overall dining experience.
In summary, while some guests had an exceptional dining experience filled with delicious and well-prepared meals, others felt there was significant room for improvement in terms of food quality, service and ambiance.
The rooms at Protea Hotel by Marriott Polokwane Landmark receive mixed reviews from guests, though several key aspects stand out. Many guests appreciated the cleanliness and neatness of the rooms with some describing them as impeccably clean, spacious and well-set up for their needs. Comfort is another noted feature with beds described as comfortable and rooms large enough to accommodate personal belongings and even bicycles.
However, several issues detract from the overall experience. The most frequently mentioned problems include a persistent moldy smell and poor ventilation, which caused discomfort for some guests. Many rooms seem outdated and not fully maintained with broken fixtures such as toilet seats, door handles and taps reported by multiple reviewers. Additional complaints include rooms being tight or small, the absence of amenities such as fridges and coffee makers and occasional noise issues.
Several features were highlighted positively: newly renovated rooms were mentioned and the ground floor rooms were appreciated. On the flip side, facilities like the air conditioning and some of the bathrooms need attention. Inconsistent availability and readiness of rooms upon check-in also caused frustration for some guests, indicating potential areas for improvement in service delivery. Overall, while many guests find the rooms comfortable and clean, there is a significant call for renovations and updates to meet the expected standards.
Guest reviews of the Protea Hotel by Marriott Polokwane Landmark reveal mixed impressions regarding the beds. Many guests appreciated the comfort of the beds, describing them as comfortable and clean with specific mentions of comfortable pillows and clean bedding. Some pointed out that the beds were nice and excellent with comfort being a highlight.
However, a recurring theme among other reviewers was dissatisfaction with the quality and condition of the beds, noting that some were overused and due for replacement. Issues such as rolling into the middle of the bed, discomfort and insufficient blankets were mentioned. Some guests also reported difficulties with bed linen not fitting well and some experiencing torn or poorly done beds.
In summary, while several guests found the beds comfortable and satisfactory, there is a notable call for improvements, particularly concerning bed maintenance and bedding quality.
Protea Hotel by Marriott Polokwane Landmark receives mixed feedback regarding its cleanliness. On the positive side, many guests commend the cleanliness of the rooms, which are frequently described as clean, neat and well-maintained. Several reviews specifically mention the comfort and cleanliness of the rooms with some guests appreciating the daily cleaning service and the tidy state of the entire property, including the pool.
However, there are notable concerns about certain aspects of the hotel's cleanliness and maintenance. Some guests report issues such as dirty floors, unpleasant smells in the toilet and outdated bathroom fixtures that don't appear clean. Problems with broken tiles, malfunctioning showers and dirty carpets are also highlighted. While the rooms themselves are often clean, there are occasional mentions of areas like reception and the overall property needing better upkeep.
Though some aspects of the hotel are well-maintained and provide a comfortable stay, there is a recurring theme of the need for renovation and improved attention to various cleanliness details.
The staff at Protea Hotel by Marriott Polokwane Landmark consistently receive praise from guests for their friendliness, attentiveness and professionalism. Guests noted that the front desk staff, including individuals like Peter, provided exceptional service, often going above and beyond to assist. Many highlighted the warm and welcoming reception they received upon arrival and appreciated the accommodating nature of the team.
Security staff also garnered positive remarks, being described as amazing and proactive. The overall staff treatment stood out with numerous comments on the friendly and helpful demeanor of the team. Specific employees like Denelia, Thaba and Rejoice were commended for their patience, excellent communication and attentive service, particularly in organizing events such as a baby shower.
Management and other service staff were equally noted for their efforts with instances of them providing thoughtful touches like arranging for a fridge or making special birthday arrangements. This attentive and pleasant service extends to both check-in and checkout processes, leaving guests with a positive impression. Overall, the consistent theme of a welcoming and supportive staff significantly enhances the guest experience at this hotel.
Protea Hotel by Marriott Polokwane Landmark offers free Wi-Fi, which many guests found to be a highlight of their stay. Several reviews mentioned the strong Wi-Fi connection and described it as amazing and on point. However, some guests reported issues with the stability and consistency of the connection, highlighting occasional problems with slow and poor Wi-Fi. In a few instances, guests experienced a lack of Wi-Fi entirely. Despite these issues, the availability of open, free Wi-Fi remains a positive aspect for many visitors.
The parking at Protea Hotel by Marriott Polokwane Landmark offers easy access by both private and public transport, ensuring convenience for travelers. Guests appreciate having parking spaces right by their rooms, making it highly efficient for unloading luggage or accessing the vehicle swiftly. However, certain issues have been noted, such as noise from the nearby road and disturbances from individuals using the parking area for washing cars or playing music at night and early in the morning. Occasionally, guests have also encountered issues with their designated parking spaces being taken. Despite these challenges, the parking setup generally contributes to a practical and accessible experience for visitors.
Protea Hotel by Marriott Polokwane Landmark offers a range of facilities that are well-suited for families. Guests appreciated the rooms that could accommodate children and even a pram, indicating a thoughtful consideration for family needs. Families enjoyed their stay, largely thanks to the accommodating and friendly staff who enhanced their experience. The hotel's excellent food also received positive mentions. However, some reviews noted the lack of dedicated family rooms as a downside. Overall, while the hotel may not offer family-specific rooms, it provides a comfortable and welcoming environment for families with children, complemented by a great dining experience and helpful staff.
Protea Hotel by Marriott Polokwane Landmark has garnered significant feedback highlighting the need for major maintenance and renovations across the property. Guests have consistently expressed dissatisfaction with the state of the rooms, describing them as very disappointing and pointing out that everything seems to be falling apart. Despite being marketed as a three-star hotel, several reviews suggest that it aligns more closely with a one or two-star establishment. Concerns about the facility being old and in dire need of attention are recurring with patrons advising potential guests to adjust their expectations accordingly.
The Protea Hotel by Marriott Polokwane Landmark has received mixed feedback, particularly from business travelers. While some guests have expressed satisfaction with their overall experience, others have highlighted specific areas that need improvement. The hotel staff has been mentioned without significant positive or negative emphasis, indicating a neutral perception.
The restaurant was undergoing renovations during some visits, which affected the dining experience. Business facilities have been indicated as needing work to better serve corporate guests. Issues such as loud music and rowdy behavior have been noted, potentially impacting the stay experience. Guests' satisfaction varied with some finding their stay disappointing, specifically the condition of the rooms, while others were content with their visit.
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Location
The surroundings provide a welcome reprieve from the hustle and bustle of urban life, making it a peaceful retreat while still being within reach of the city. Reviewers appreciate the beautiful setting and the ease of access to the N1 freeway, highlighting its suitability for both short and extended stays.
However, the hotel's proximity to the highway also brings some challenges such as occasional traffic noise and minor navigation difficulties when approaching from certain directions. Some guests found the signage and directions to the hotel could be improved to prevent confusion. Despite these minor drawbacks, the overall consensus is that the hotel's location is excellent, offering both convenience and access to major routes, making it a reliable choice for travelers.
Breakfast
Guests appreciated the quality and taste of the breakfast, pointing out it was freshly made and very tasty. Several reviewers highlighted the superb variety and the overall excellence of the food, making the morning meal a memorable part of their stay. While most praised the breakfast, a few guests noted that the cost was on the higher side, suggesting it could be a bit expensive for some.
For those considering staying at the hotel, incorporating breakfast into the stay might be a worthwhile choice given the overwhelmingly positive feedback on the food quality and variety. Despite a few isolated mentions of it being just okay or average, the general consensus leans strongly towards breakfast being a highlight of the hotel experience.
Dinner
Conversely, other guests have encountered issues with their meals. Some have reported long waits for food, poorly prepared dishes like tasteless and cold suppers and even described some meals as horrible or atrocious. The restaurant's quality, at times, has been criticized, indicating that improvement is needed to ensure consistency. Moreover, noise disturbances due to loud music and rowdy behavior were mentioned, impacting the overall dining experience.
In summary, while some guests had an exceptional dining experience filled with delicious and well-prepared meals, others felt there was significant room for improvement in terms of food quality, service and ambiance.
Rooms
However, several issues detract from the overall experience. The most frequently mentioned problems include a persistent moldy smell and poor ventilation, which caused discomfort for some guests. Many rooms seem outdated and not fully maintained with broken fixtures such as toilet seats, door handles and taps reported by multiple reviewers. Additional complaints include rooms being tight or small, the absence of amenities such as fridges and coffee makers and occasional noise issues.
Several features were highlighted positively: newly renovated rooms were mentioned and the ground floor rooms were appreciated. On the flip side, facilities like the air conditioning and some of the bathrooms need attention. Inconsistent availability and readiness of rooms upon check-in also caused frustration for some guests, indicating potential areas for improvement in service delivery. Overall, while many guests find the rooms comfortable and clean, there is a significant call for renovations and updates to meet the expected standards.
Beds
However, a recurring theme among other reviewers was dissatisfaction with the quality and condition of the beds, noting that some were overused and due for replacement. Issues such as rolling into the middle of the bed, discomfort and insufficient blankets were mentioned. Some guests also reported difficulties with bed linen not fitting well and some experiencing torn or poorly done beds.
In summary, while several guests found the beds comfortable and satisfactory, there is a notable call for improvements, particularly concerning bed maintenance and bedding quality.
Cleanliness
However, there are notable concerns about certain aspects of the hotel's cleanliness and maintenance. Some guests report issues such as dirty floors, unpleasant smells in the toilet and outdated bathroom fixtures that don't appear clean. Problems with broken tiles, malfunctioning showers and dirty carpets are also highlighted. While the rooms themselves are often clean, there are occasional mentions of areas like reception and the overall property needing better upkeep.
Though some aspects of the hotel are well-maintained and provide a comfortable stay, there is a recurring theme of the need for renovation and improved attention to various cleanliness details.
Staff
Security staff also garnered positive remarks, being described as amazing and proactive. The overall staff treatment stood out with numerous comments on the friendly and helpful demeanor of the team. Specific employees like Denelia, Thaba and Rejoice were commended for their patience, excellent communication and attentive service, particularly in organizing events such as a baby shower.
Management and other service staff were equally noted for their efforts with instances of them providing thoughtful touches like arranging for a fridge or making special birthday arrangements. This attentive and pleasant service extends to both check-in and checkout processes, leaving guests with a positive impression. Overall, the consistent theme of a welcoming and supportive staff significantly enhances the guest experience at this hotel.
Wi-Fi
Parking
Family
3 Star
Business
The restaurant was undergoing renovations during some visits, which affected the dining experience. Business facilities have been indicated as needing work to better serve corporate guests. Issues such as loud music and rowdy behavior have been noted, potentially impacting the stay experience. Guests' satisfaction varied with some finding their stay disappointing, specifically the condition of the rooms, while others were content with their visit.
No, Protea Hotel by Marriott Polokwane Landmark doesn't have any pool.
No, a spa isn't available at Protea Hotel by Marriott Polokwane Landmark.
No, Protea Hotel by Marriott Polokwane Landmark doesn't allow dogs.
No, parking facilities aren't available at Protea Hotel by Marriott Polokwane Landmark.
No, Protea Hotel by Marriott Polokwane Landmark doesn't have a gym.
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