Oaks Cypress Lakes Resort
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Summary of reviews'Oaks Cypress Lakes Resort' is highly praised for its splendid location in the heart of the Hunter Valley. Nestled among scenic vineyards and bushland, the resort offers serene and picturesque surroundings that contribute to a tranquil and relaxing atmosphere. Its central position ensures easy access to local attractions, including prominent wineries, the Hunter Valley Gardens and Elysia Spa retreat, making it an ideal destination for a peaceful getaway.
Guests frequently commend the resort for its expansive property, which provides a sense of privacy and exclusivity. The villas are noted for being spacious and comfortable with well-designed layouts and beautiful views. The natural surroundings, including sightings of kangaroos, add a unique touch to the experience. The friendly and exceptional service from the staff enhances the overall stay and the on-site restaurant and bar receive accolades for their quality offerings.
The breakfast experience at the resort generally receives positive feedback with many appreciating the variety of food available, including options for different dietary needs. The breakfast setting, which overlooks the golf course and pool area, is often described as pleasant. However, there are occasional mentions of repetitive offerings and crowded conditions during peak times.
While the dining experience receives mixed reviews, highlights include the delicious Sri Lankan cuisine at the Oak and Vine Restaurant and the good selection of meals at the bistro, which many guests found convenient and enjoyable. There are, however, critiques regarding inconsistent food quality and service, suggesting room for improvement in this area.
In terms of accommodations, the resort offers spacious, cozy villas that are perfect for families and groups. The wellness center is particularly praised for its superb service. However, guests note that the rooms could benefit from renovation with mentions of dated furniture, cleanliness concerns and malfunctioning appliances. The staff are frequently highlighted for their friendliness and helpfulness, enhancing the overall experience despite some accommodation shortcomings.
Cleanliness reviews are mixed with some guests praising the spacious and clean rooms, while others report maintenance issues and hygiene concerns, indicating a need for more rigorous cleaning routines and facility updates.
The resort’s staff are generally praised for their friendly and helpful demeanor, contributing to a warm and inviting atmosphere. Despite occasional lapses in attentiveness or responsiveness, the majority of reviews reflect a team dedicated to providing excellent customer service.
WiFi connectivity is a common source of frustration among guests with frequent reports of poor reception and inconsistent service.
The spa facilities at the resort receive positive feedback for their relaxing atmosphere and well-maintained areas. While many guests enjoy the spa treatments and adult-only facilities, there are occasional mentions of spas being out of order or not sufficiently heated.
The gym is considered well-equipped and valuable for maintaining fitness routines, though some guests note maintenance and cleanliness issues.
The pool areas are generally appreciated for their beauty and relaxing environment, suitable for both adults and children. However, consistent pool maintenance and the availability of poolside amenities are areas needing improvement.
The tennis courts are well-received for their quality, providing a pleasant activity for families and children, despite some mentions of needed refurbishments.
Overall, 'Oaks Cypress Lakes Resort' offers a delightful retreat with exceptional natural surroundings, friendly service and ample activities, but it would greatly benefit from updates to its facilities and more consistent maintenance and cleanliness standards.
Categories
Guests frequently commend the resort for its expansive property, which provides a sense of privacy and exclusivity. The villas are noted for being spacious and comfortable with well-designed layouts and beautiful views. The natural surroundings, including sightings of kangaroos, add a unique touch to the experience. The friendly and exceptional service from the staff enhances the overall stay and the on-site restaurant and bar receive accolades for their quality offerings.
The breakfast experience at the resort generally receives positive feedback with many appreciating the variety of food available, including options for different dietary needs. The breakfast setting, which overlooks the golf course and pool area, is often described as pleasant. However, there are occasional mentions of repetitive offerings and crowded conditions during peak times.
While the dining experience receives mixed reviews, highlights include the delicious Sri Lankan cuisine at the Oak and Vine Restaurant and the good selection of meals at the bistro, which many guests found convenient and enjoyable. There are, however, critiques regarding inconsistent food quality and service, suggesting room for improvement in this area.
In terms of accommodations, the resort offers spacious, cozy villas that are perfect for families and groups. The wellness center is particularly praised for its superb service. However, guests note that the rooms could benefit from renovation with mentions of dated furniture, cleanliness concerns and malfunctioning appliances. The staff are frequently highlighted for their friendliness and helpfulness, enhancing the overall experience despite some accommodation shortcomings.
Cleanliness reviews are mixed with some guests praising the spacious and clean rooms, while others report maintenance issues and hygiene concerns, indicating a need for more rigorous cleaning routines and facility updates.
The resort’s staff are generally praised for their friendly and helpful demeanor, contributing to a warm and inviting atmosphere. Despite occasional lapses in attentiveness or responsiveness, the majority of reviews reflect a team dedicated to providing excellent customer service.
WiFi connectivity is a common source of frustration among guests with frequent reports of poor reception and inconsistent service.
The spa facilities at the resort receive positive feedback for their relaxing atmosphere and well-maintained areas. While many guests enjoy the spa treatments and adult-only facilities, there are occasional mentions of spas being out of order or not sufficiently heated.
The gym is considered well-equipped and valuable for maintaining fitness routines, though some guests note maintenance and cleanliness issues.
The pool areas are generally appreciated for their beauty and relaxing environment, suitable for both adults and children. However, consistent pool maintenance and the availability of poolside amenities are areas needing improvement.
The tennis courts are well-received for their quality, providing a pleasant activity for families and children, despite some mentions of needed refurbishments.
Overall, 'Oaks Cypress Lakes Resort' offers a delightful retreat with exceptional natural surroundings, friendly service and ample activities, but it would greatly benefit from updates to its facilities and more consistent maintenance and cleanliness standards.
Resort near Golf Courses
Located in the Hunter Valley, this resort offers an 18-hole championship golf course designed by Steve Smyers and Greg Norman. The resort provides a complete golf experience with luxurious accommodation and other leisure facilities.
Family Friendly Resort
Features a range of facilities that appeal to families, such as multiple pools and spacious villas. Its extensive grounds and various recreational activities ensure that both parents and children have plenty to enjoy.
Resort with Swimming Pool
This resort boasts multiple swimming pools spread throughout the property. Guests can enjoy various pool settings, making it ideal for both families and those seeking a more secluded swim.
Heated Pool Outdoor Pool
Resort with Parking
This resort offers complimentary outdoor parking available at your villa and in public car parks near reception. An internal shuttle service is available for guests, which is convenient given the spread-out nature of the resort.
EV charging stations
Resort with Tennis Courts
This resort stands out with its exceptional tennis facilities, featuring two tennis courts. In addition to tennis, guests can enjoy a pro golf course, multiple pools, restaurants, bars and spa, making it a well-rounded destination for leisure and recreation.
Resort with EV Charging Stations
This resort has electric vehicle charging available for guests. It has other amenities such as a pool, laundry facilities, and internet access.
4-Star Resort
Oaks Cypress Lakes Resort is a 300-acre resort offering a variety of facilities, including a pro-golf course and country club, two restaurants, and two bars. It is nestled amongst some of the most premium wine producers in the Hunter Valley.
Resort with Outdoor Pool
This resort features an outdoor pool and access to Cypress Lakes Golf and Country Club. The resort setting and recreational facilities enhance its appeal.
Resort with Heated Pool
Offers a heated pool. The resort setting includes additional facilities such as a golf course and dining options.
Resort for Honeymoon
Resort with Spa
Romantic Resort
Cheap Resort
Resort with Gym
Guest Reviews
Nestled in the heart of the Hunter Valley, Oaks Cypress Lakes Resort boasts a prime location that guests frequently rave about. Situated amidst picturesque vineyards and scenic bushland, the resort offers a peaceful, tranquil environment that provides stunning views and a relaxing atmosphere. The central location is highly convenient, placing visitors within close proximity to the region's prominent wineries, the Hunter Valley Gardens and various local attractions.
Guests appreciate the serene, quiet setting of the villas, which are described as spacious and comfortable with well-designed layouts. The proximity to main attractions, including numerous wineries and the Elysia Spa retreat, ensures that everything needed for an ideal getaway is just a short drive away.
The resort's expansive property provides a sense of privacy and exclusivity. Many guests enjoy the lovely breakfast offerings and commend the friendly staff for their exceptional service. The natural surroundings, including the sight of kangaroos outside the windows, add a unique touch to the experience.
Cypress Lakes Resort also receives praise for its facilities with mentions of an outstanding wellness center, beautiful landscapes and well-maintained gardens. The on-site restaurant and bar are noted for their quality, adding to the overall enjoyment of the stay.
In summary, Oaks Cypress Lakes Resort in the Hunter Valley offers an exceptional location that combines convenience with a serene, natural setting, making it an ideal choice for travelers seeking relaxation and easy access to local attractions.
The breakfast experience at Oaks Cypress Lakes Resort receives predominantly positive feedback from guests. Many reviews highlight the good variety of food available at the breakfast buffet, which includes options for gluten-free and vegetarian diets. The breakfast is often described as delicious with specific mentions of an extensive and satisfying selection, including a full English breakfast and a range of healthy choices. The breakfast setting, overlooking the golf course and pool area, is appreciated for its pleasant ambiance.
However, some guests report repetitive offerings and occasional issues with the quality and freshness of certain items, such as cold food or stale pastries. The breakfast area can become quite crowded during peak times, leading to long queues and a shortage of food items or utensils. Despite these drawbacks, the breakfast is generally seen as a valuable inclusion in the room rate with many guests finding it enjoyable and ample for their needs.
Service at breakfast is frequently praised with staff described as friendly and accommodating, although some reviews note that additional personnel or better organization could enhance the experience. Overall, the breakfast at Oaks Cypress Lakes Resort is considered a significant and generally delightful part of the stay, despite some areas that could benefit from improvement.
The dining experience at Oaks Cypress Lakes Resort receives mixed reviews with notable highlights for both the Oak and Vine Restaurant and the bistro. Many guests had positive experiences with the Sri Lankan cuisine, praising the Oak and Vine Restaurant for its fantastic food and attentive staff. The bistro, on the other hand, is appreciated for its good selection, reasonable prices and quality meals, often described as excellent, tasty and of good value. Some visitors find the bistro convenient and enjoyed dining there, citing friendly staff and nice food.
However, there are various critiques highlighting issues across both dining options. Some reviews point out the inconsistent temperature of breakfast items, the below-par quality of dishes like pizzas and chicken schnitzels and occasional long waiting times. The restaurant's decor received criticism for being outdated and on multiple occasions, the restaurant was reportedly closed or unable to serve meals due to power issues or staff shortages. The bistro also faced criticism for offering basic pub-style options with limited variety, which some guests found overpriced and lackluster. Additionally, instances of cold or underwhelming food, particularly salads, were reported.
Despite the mixed feedback, standout experiences include delicious room service and memorable meals at the Oak and Vine Restaurant, which some describe as exceptional. Overall, while the resort’s dining options have their merits, they also have room for improvement, especially in terms of consistency and variety.
Oaks Cypress Lakes Resort offers spacious and cozy accommodations with a touch of comfort and beautiful surroundings, perfect for families and groups. Guests appreciated the comfortable villas which come with amenities like air conditioning, heaters and TVs, making them feel right at home. The property's vast and scenic layout provides plenty of room to relax and enjoy peaceful views.
While the wellness center was highly praised for its superb service, several guests noted that the rooms are outdated and in need of renovation. Issues such as dated furniture, cleanliness concerns and malfunctioning appliances were frequently mentioned, suggesting that upkeep and modern updates are necessary to meet guests' expectations.
Many reviewers were pleased with the large and clean rooms, often highlighting their spaciousness and the beautiful views from their balconies. However, others pointed out that the decor and facilities, particularly the bathrooms and kitchens, showed significant signs of wear and aging.
The resort's staff received positive remarks for their friendliness and helpfulness, enhancing the overall experience despite the noted shortcomings of the accommodations. In summary, while Oaks Cypress Lakes Resort offers a comfortable and expansive retreat with picturesque surroundings, it would greatly benefit from a comprehensive refurbishment to address the dated interiors and maintenance issues.
At Oaks Cypress Lakes Resort, guest feedback on bed quality reveals a mix of experiences. Many guests found the beds to be very comfortable, often describing them as super comfy, big and clean. There are frequent mentions of the beds being a highlight of their stay with some guests praising the beds' size and the excellent sleep quality they afforded.
However, not all experiences were positive. A significant number of reviews highlighted issues with comfort, pointing out that some beds were either too hard or too soft. A few guests described their beds as uncomfortable or even saggy, noting that the mattresses felt old and in need of replacement. Complaints of dust and outdated furnishings also popped up sporadically, affecting guests with dust allergies and those looking for a more modern accommodation.
Despite these mixed reviews, many guests seemed to appreciate the clean and spacious rooms, even if they occasionally found the bedding less than ideal. The large beds were a recurrent positive note, alongside mentions of comfortable mattresses in certain rooms. Overall, while the bedding experience at Oaks Cypress Lakes Resort can be hit or miss, the positive remarks about comfortable and large beds do stand out.
Oaks Cypress Lakes Resort has received mixed reviews regarding its cleanliness with several guests expressing concerns about the state of their accommodations. While some visitors found their rooms clean, spacious and comfortable, others reported issues with overall maintenance and hygiene. Many guests highlighted that the rooms and facilities appeared dated and in need of refurbishment with specific complaints about the bathrooms being particularly common. Instances of dust, mould, cobwebs and even insects were mentioned, indicating a need for more thorough cleaning.
On the bright side, some guests did find their villas clean and appreciated the modern decor in certain areas. The resort's spacious grounds and rooms received positive remarks and there were mentions of clean pools and well-maintained outdoor areas. However, the inconsistency in cleanliness standards across different parts of the resort was a recurring theme.
Overall, while the resort's setting and room size were appreciated, the need for improved attention to cleaning and maintenance was evident in several reviews. Guests suggested that a more rigorous housekeeping routine and updates to the facilities would significantly enhance the overall experience.
Oaks Cypress Lakes Resort has garnered a wide array of reviews focusing on the staff with predominantly positive sentiments. Guests repeatedly highlight the friendliness and helpfulness of the staff, noting that they are welcoming, courteous and attentive. Many visitors appreciated the staff's accommodating nature, mentioning that they were quick to respond to requests, provided excellent service and went above and beyond to ensure a pleasant stay.
The reception desk team often receives accolades for their professionalism and efficiency. Specific mentions include helpfulness with logistics like the shuttle service and bedding arrangements, making the check-in process smooth and inviting. The breakfast and restaurant staff also stand out, contributing to an enjoyable dining experience with their friendly demeanor and prompt service.
However, there were a few less favorable comments regarding the staff's behavior with some guests noting instances of inattentiveness or rudeness, particularly in the restaurant and bar areas. Complaints about staff being unresponsive or not handling customer service issues effectively were noted but seem to be in the minority compared to the overwhelmingly positive feedback.
Overall, the staff at Oaks Cypress Lakes Resort are generally praised for their hospitality and willingness to help, creating a warm and friendly atmosphere that enhances the guest experience. Despite occasional lapses, the majority of reviews reflect a team that is dedicated to providing a high level of customer service.
The WiFi situation at Oaks Cypress Lakes Resort appears to be a frequent source of frustration for guests. Many reviews highlight poor WiFi reception and inconsistent connectivity with some guests unable to access the internet at all. The connection issues extend beyond the rooms with troubles reported in common areas such as the café and reception. Although WiFi is advertised as a complimentary amenity, numerous visitors found it difficult to connect or experienced very weak signals. There were occasional mentions of booster modems being provided to improve connectivity, but these seemed to be exceptions rather than the rule. Overall, while the resort offers many appealing features, reliable internet service is not one of them.
Oaks Cypress Lakes Resort provides a mixed experience when it comes to their spa facilities. On the positive side, many guests found the spa treatments to be amazing and highlighted the spa area as being well-maintained and beautifully set up. The large bathrooms featuring spa baths were appreciated, adding a touch of luxury to the stay. The hot spa was often described as fantastic, peaceful and a real winner, especially with kids and adults alike enjoying the adult-only spa facilities.
However, it's worth noting the inconsistencies some guests faced. There were multiple mentions of spas being out of order, not warm enough or even cold with cleanliness occasionally falling short. Some guests found the spa facilities far from their location within the resort, adding an element of inconvenience. Additionally, there were complaints about the spa not functioning properly or being dirty in some instances.
Overall, while many guests had a great spa experience at Oaks Cypress Lakes Resort, enjoying the relaxing atmosphere and facilities, others encountered operational and cleanliness issues that detracted from their stay.
The gym facilities at Oaks Cypress Lakes Resort have generally received positive feedback. Guests found the gym to be incredibly well-equipped and enjoyed using it. Many described the facilities as great, excellent and even fantastic, noting that it had everything needed for a good workout. The inclusion of amenities such as yoga was also appreciated.
However, there were a few criticisms. Some guests mentioned that the gym was small and not very well maintained with broken machines and cleanliness issues. There were also complaints about outdated or noisy equipment like treadmills, making usage unenjoyable for some.
Overall, the gym at Oaks Cypress Lakes Resort is seen as a valuable feature, but there's room for improvement in maintenance and cleanliness.
Oaks Cypress Lakes Resort offers a mix of indoor and outdoor pools with beautiful surroundings and pleasant views of the lake. Many guests enjoyed the spacious and clean facilities, highlighting the relaxing and fun atmosphere for both adults and children. The heated outdoor pool and the presence of a jacuzzi received particular praise for enhancing the overall experience. Families appreciated the variety of pools available, including those suited for toddlers, contributing to an enjoyable stay for kids and adults alike.
However, the resort's pool maintenance seems to be a recurring issue, as numerous reviews mentioned problems with cleanliness, such as bird droppings and leaves in the pool area. The lack of regular cleaning and maintenance detracted from the otherwise lovely setting for some visitors. Additionally, there were complaints about insufficient poolside amenities, such as cabanas and sunbeds, as well as malfunctioning key cards for pool access.
Despite these drawbacks, the pool areas are generally described as beautiful and the setting superb. The vibrant environment around the pools, coupled with the good facilities, made a lasting impression on many guests, although there's a noted need for improved maintenance and better pool services.
Oaks Cypress Lakes Resort offers tennis enthusiasts a welcoming space to engage in their favorite sport. Many guests appreciated the nice and well-maintained tennis courts, noting they provided great turf and were a pleasant treat for families and children. The availability of tennis racquets and coaching added to the overall experience. However, some reviews highlighted the need for refurbishments and repairs, especially noting that one of the courts was unbouncy and run down. Despite this, the majority of guests enjoyed using the tennis facilities as part of their stay, although there were suggestions that upgrades could enhance the experience further. Other on-site activities like the pool, jacuzzi and basketball courts also contribute to a well-rounded recreational offering at the resort.
Oaks Cypress Lakes Resort offers a mixed experience when it comes to parking. On the positive side, many guests appreciated that the resort provides ample parking with comments highlighting the availability of plenty of parking spaces, great parking facilities and clean and spacious parking areas. Valet parking services were notably well-received with several guests finding them fantastic and extremely convenient.
However, there are some areas for improvement. A few visitors pointed out the lack of parking near their villas, requiring them to walk a distance or take multiple steps, which could be inconvenient, especially when carrying luggage or for those with mobility issues. During busy seasons, parking could become scarce and some guests found it challenging to locate parking spaces. Additionally, there were mentions of inadequate EV charging facilities and a need for better parking information upon arrival.
Overall, while the parking situation at Oaks Cypress Lakes Resort generally meets guests' needs, some enhancements, such as closer proximity to rooms, better information and improved accessibility features, could make the experience more seamless for everyone.
Oaks Cypress Lakes Resort has garnered positive reviews for its family-friendly atmosphere, making it an ideal destination for families looking to bond and enjoy quality time together. The resort features spacious rooms, including options like family rooms and villas, which are well-equipped and comfortable, ensuring a pleasant stay for both parents and children.
Children particularly love the various amenities available at the resort, such as the swimming pool, playground and the open spaces perfect for exploration. The resort also offers ample family facilities and activities that entertain kids, making it an engaging environment for the younger guests.
The family-friendly vibe extends to the dining options as well with breakfast being a hit among families. Nearby attractions, such as wineries and restaurants, further enhance the overall experience. The quiet and secluded atmosphere of the resort ensures a relaxed and enjoyable stay, perfect for family bonding.
While some reviews mentioned a need for additional kid-focused amenities like playgrounds, the general consensus points to a highly welcoming environment for families. The resort's premium villas and large, clean rooms are particularly praised and many families express a desire to return and recommend the resort to friends and family.
Overall, Oaks Cypress Lakes Resort stands out as a fantastic family-friendly destination, ensuring great family times and memorable experiences for guests of all ages.
Oaks Cypress Lakes Resort is a haven for golf enthusiasts, offering impressive golfing facilities and magnificent courses. The well-maintained golf course, which guests frequently describe as amazing and superb, provides a scenic and peaceful bush location enriched with beautiful views and encounters with local wildlife, including kangaroos and their joeys. The resort's proximity to local wineries adds to the overall appeal.
The golf facilities cater to both seasoned golfers and families with a driving range and clubs available for kids. Friendly and helpful staff further enhance the golfing experience. Guests routinely highlight the excellent condition of the courses and the variety of golfing options available, including short courses and tournaments. The resort also features spacious accommodations with great views of the golf courses, making it a great place if you love golf.
Overall, the resort's golf offerings play a central role in guests' positive experiences, making it a top destination for both casual and avid golfers alike.
Oaks Cypress Lakes Resort offers a beautiful and relaxing experience with picturesque views and a delicious breakfast that delights guests. The wellness center and services provide an amazing experience, complemented by spacious rooms in a peaceful bush setting. The resort's central location is ideal for accessing local attractions and facilities and the friendly staff contribute to a welcoming atmosphere.
Many guests describe the resort as a four-star hotel with some reviews even suggesting it exceeds four-star expectations, particularly in terms of cleanliness and service quality. The villa accommodations, especially the Premier Villas, reflect the four-star level, offering large spaces and comfortable living quarters. The overall impression is that of a well-maintained property, although some guests noted that the facilities could use improvement to fully meet the four-star standard.
The resort provides great value, is well-priced and highly recommended for those seeking a high-quality, four-star resort experience. While there are a few dissenting opinions about whether it truly meets all four-star criteria, the majority of reviews are very positive, highlighting the beautiful setting, excellent service and comfortable accommodations.
Oaks Cypress Lakes Resort offers several positive aspects for business travelers, notably good facilities that include business meeting rooms and a pleasant lobby. The service provided by the staff and the front desk is highly regarded, contributing to a welcoming experience. However, there are a few areas that need improvement to better accommodate business needs. There have been mentions of unhelpful responses from the reception and issues with complementary WiFi, which many found to be poor or not working, making it impractical for business purposes. Additionally, some expressed the need for more business-friendly services and a more elaborate bar and dining area. Despite an inconvenient stay during busy timings and long check-in lines, the resort shows potential with some adjustments to better serve business guests.
The heated pool at Oaks Cypress Lakes Resort has generally received positive feedback from guests with many highlighting it as a great facility and a special touch to their stay. Guests appreciated the warm, heated pools, especially during the colder months and noted the added advantage of having access to such a pleasing amenity. However, there were a few criticisms, including mentions of the heating not being sufficient for some and concerns about pool cleanliness due to bird droppings. Additionally, the heated pool's usability for physically impaired individuals appears to be limited. Despite these minor issues, the overall consensus reflects a positive experience with the heated pool providing a delightful enhancement to the resort stay.
The outdoor pool area at Oaks Cypress Lakes Resort garners mixed feedback from guests. Positively, the resort offers a variety of swimming pools, including heated and indoor options, which cater to different preferences and ensure all-season swimming. The pools are noted for their spaciousness, lovely natural surroundings and suitability for families, making it a pleasant spot for both relaxation and fun.
However, the main pool appears to require more frequent maintenance and cleaning. Guests have pointed out the presence of bird droppings and a general need for refurbishment, as some facilities and lounges seem outdated. Some feedback also mentions construction dust linked to ongoing improvements, indicating proactive steps toward enhancing the pool areas.
Despite these issues, the overall appeal remains strong due to the multiple pool options and picturesque views available from the poolside, suggesting that the resort's comprehensive pool facilities continue to attract and accommodate a wide range of visitors.
Oaks Cypress Lakes Resort offers a superb setting for honeymooners, highlighted by its special and private location. The stunning and spectacular views, including an amazing waterfall, contribute to an exceptional romantic atmosphere. Guests have described their stay as a great honeymoon experience with many noting how nice the resort is for romantic getaways. The reviews consistently praise the honeymoon packages and emphasize the wonderful time spent, feeling spoiled and thoroughly enjoying the experience.
Oaks Cypress Lakes Resort offers a picturesque escape with its beautiful views and breathtaking atmosphere. Renowned for its luxurious amenities and high-end services, guests often find the property to be both comfortable and exceptionally well-maintained. While it may not consistently meet the expectations of a five-star luxury retreat, the four-star standard is upheld with remarkable consistency. The service is notably better than average and the villas in particular receive high praise for their exceptional quality. Although some guests feel it doesn't always qualify as a luxury stay, the resort's stylish ambiance and overall luxurious feel often make it well worth the cost.
Oaks Cypress Lakes Resort is an idyllic destination, perfect for a romantic escape. The serene and picturesque surroundings create an enchanting atmosphere ideal for couples seeking a secluded and quiet retreat. Guests have repeatedly praised the resort for its perfect romantic setting, making it an excellent choice for anniversaries and special celebrations.
The resort’s added touches, such as a complimentary bottle of Shiraz and personalized cards for anniversaries, enhance the romantic vibe. The resort features a great heated outdoor pool and a good beer garden for a cozy dinner under the stars, adding to the overall romantic experience.
The customer support is noteworthy, providing thoughtful recommendations to ensure guests have a memorable stay. Whether for a peaceful mini-break or a grander romantic retreat, Oaks Cypress Lakes Resort offers the ideal combination of tranquility, beautiful landscapes and a romantic ambiance.
Location Show Map
Location
Guests appreciate the serene, quiet setting of the villas, which are described as spacious and comfortable with well-designed layouts. The proximity to main attractions, including numerous wineries and the Elysia Spa retreat, ensures that everything needed for an ideal getaway is just a short drive away.
The resort's expansive property provides a sense of privacy and exclusivity. Many guests enjoy the lovely breakfast offerings and commend the friendly staff for their exceptional service. The natural surroundings, including the sight of kangaroos outside the windows, add a unique touch to the experience.
Cypress Lakes Resort also receives praise for its facilities with mentions of an outstanding wellness center, beautiful landscapes and well-maintained gardens. The on-site restaurant and bar are noted for their quality, adding to the overall enjoyment of the stay.
In summary, Oaks Cypress Lakes Resort in the Hunter Valley offers an exceptional location that combines convenience with a serene, natural setting, making it an ideal choice for travelers seeking relaxation and easy access to local attractions.
Breakfast
However, some guests report repetitive offerings and occasional issues with the quality and freshness of certain items, such as cold food or stale pastries. The breakfast area can become quite crowded during peak times, leading to long queues and a shortage of food items or utensils. Despite these drawbacks, the breakfast is generally seen as a valuable inclusion in the room rate with many guests finding it enjoyable and ample for their needs.
Service at breakfast is frequently praised with staff described as friendly and accommodating, although some reviews note that additional personnel or better organization could enhance the experience. Overall, the breakfast at Oaks Cypress Lakes Resort is considered a significant and generally delightful part of the stay, despite some areas that could benefit from improvement.
Dinner
However, there are various critiques highlighting issues across both dining options. Some reviews point out the inconsistent temperature of breakfast items, the below-par quality of dishes like pizzas and chicken schnitzels and occasional long waiting times. The restaurant's decor received criticism for being outdated and on multiple occasions, the restaurant was reportedly closed or unable to serve meals due to power issues or staff shortages. The bistro also faced criticism for offering basic pub-style options with limited variety, which some guests found overpriced and lackluster. Additionally, instances of cold or underwhelming food, particularly salads, were reported.
Despite the mixed feedback, standout experiences include delicious room service and memorable meals at the Oak and Vine Restaurant, which some describe as exceptional. Overall, while the resort’s dining options have their merits, they also have room for improvement, especially in terms of consistency and variety.
Rooms
While the wellness center was highly praised for its superb service, several guests noted that the rooms are outdated and in need of renovation. Issues such as dated furniture, cleanliness concerns and malfunctioning appliances were frequently mentioned, suggesting that upkeep and modern updates are necessary to meet guests' expectations.
Many reviewers were pleased with the large and clean rooms, often highlighting their spaciousness and the beautiful views from their balconies. However, others pointed out that the decor and facilities, particularly the bathrooms and kitchens, showed significant signs of wear and aging.
The resort's staff received positive remarks for their friendliness and helpfulness, enhancing the overall experience despite the noted shortcomings of the accommodations. In summary, while Oaks Cypress Lakes Resort offers a comfortable and expansive retreat with picturesque surroundings, it would greatly benefit from a comprehensive refurbishment to address the dated interiors and maintenance issues.
Beds
However, not all experiences were positive. A significant number of reviews highlighted issues with comfort, pointing out that some beds were either too hard or too soft. A few guests described their beds as uncomfortable or even saggy, noting that the mattresses felt old and in need of replacement. Complaints of dust and outdated furnishings also popped up sporadically, affecting guests with dust allergies and those looking for a more modern accommodation.
Despite these mixed reviews, many guests seemed to appreciate the clean and spacious rooms, even if they occasionally found the bedding less than ideal. The large beds were a recurrent positive note, alongside mentions of comfortable mattresses in certain rooms. Overall, while the bedding experience at Oaks Cypress Lakes Resort can be hit or miss, the positive remarks about comfortable and large beds do stand out.
Cleanliness
On the bright side, some guests did find their villas clean and appreciated the modern decor in certain areas. The resort's spacious grounds and rooms received positive remarks and there were mentions of clean pools and well-maintained outdoor areas. However, the inconsistency in cleanliness standards across different parts of the resort was a recurring theme.
Overall, while the resort's setting and room size were appreciated, the need for improved attention to cleaning and maintenance was evident in several reviews. Guests suggested that a more rigorous housekeeping routine and updates to the facilities would significantly enhance the overall experience.
Staff
The reception desk team often receives accolades for their professionalism and efficiency. Specific mentions include helpfulness with logistics like the shuttle service and bedding arrangements, making the check-in process smooth and inviting. The breakfast and restaurant staff also stand out, contributing to an enjoyable dining experience with their friendly demeanor and prompt service.
However, there were a few less favorable comments regarding the staff's behavior with some guests noting instances of inattentiveness or rudeness, particularly in the restaurant and bar areas. Complaints about staff being unresponsive or not handling customer service issues effectively were noted but seem to be in the minority compared to the overwhelmingly positive feedback.
Overall, the staff at Oaks Cypress Lakes Resort are generally praised for their hospitality and willingness to help, creating a warm and friendly atmosphere that enhances the guest experience. Despite occasional lapses, the majority of reviews reflect a team that is dedicated to providing a high level of customer service.
Wi-Fi
Spa
However, it's worth noting the inconsistencies some guests faced. There were multiple mentions of spas being out of order, not warm enough or even cold with cleanliness occasionally falling short. Some guests found the spa facilities far from their location within the resort, adding an element of inconvenience. Additionally, there were complaints about the spa not functioning properly or being dirty in some instances.
Overall, while many guests had a great spa experience at Oaks Cypress Lakes Resort, enjoying the relaxing atmosphere and facilities, others encountered operational and cleanliness issues that detracted from their stay.
Gym
However, there were a few criticisms. Some guests mentioned that the gym was small and not very well maintained with broken machines and cleanliness issues. There were also complaints about outdated or noisy equipment like treadmills, making usage unenjoyable for some.
Overall, the gym at Oaks Cypress Lakes Resort is seen as a valuable feature, but there's room for improvement in maintenance and cleanliness.
Pool
However, the resort's pool maintenance seems to be a recurring issue, as numerous reviews mentioned problems with cleanliness, such as bird droppings and leaves in the pool area. The lack of regular cleaning and maintenance detracted from the otherwise lovely setting for some visitors. Additionally, there were complaints about insufficient poolside amenities, such as cabanas and sunbeds, as well as malfunctioning key cards for pool access.
Despite these drawbacks, the pool areas are generally described as beautiful and the setting superb. The vibrant environment around the pools, coupled with the good facilities, made a lasting impression on many guests, although there's a noted need for improved maintenance and better pool services.
Tennis
Parking
However, there are some areas for improvement. A few visitors pointed out the lack of parking near their villas, requiring them to walk a distance or take multiple steps, which could be inconvenient, especially when carrying luggage or for those with mobility issues. During busy seasons, parking could become scarce and some guests found it challenging to locate parking spaces. Additionally, there were mentions of inadequate EV charging facilities and a need for better parking information upon arrival.
Overall, while the parking situation at Oaks Cypress Lakes Resort generally meets guests' needs, some enhancements, such as closer proximity to rooms, better information and improved accessibility features, could make the experience more seamless for everyone.
Family
Children particularly love the various amenities available at the resort, such as the swimming pool, playground and the open spaces perfect for exploration. The resort also offers ample family facilities and activities that entertain kids, making it an engaging environment for the younger guests.
The family-friendly vibe extends to the dining options as well with breakfast being a hit among families. Nearby attractions, such as wineries and restaurants, further enhance the overall experience. The quiet and secluded atmosphere of the resort ensures a relaxed and enjoyable stay, perfect for family bonding.
While some reviews mentioned a need for additional kid-focused amenities like playgrounds, the general consensus points to a highly welcoming environment for families. The resort's premium villas and large, clean rooms are particularly praised and many families express a desire to return and recommend the resort to friends and family.
Overall, Oaks Cypress Lakes Resort stands out as a fantastic family-friendly destination, ensuring great family times and memorable experiences for guests of all ages.
Golf
The golf facilities cater to both seasoned golfers and families with a driving range and clubs available for kids. Friendly and helpful staff further enhance the golfing experience. Guests routinely highlight the excellent condition of the courses and the variety of golfing options available, including short courses and tournaments. The resort also features spacious accommodations with great views of the golf courses, making it a great place if you love golf.
Overall, the resort's golf offerings play a central role in guests' positive experiences, making it a top destination for both casual and avid golfers alike.
4 Star
Many guests describe the resort as a four-star hotel with some reviews even suggesting it exceeds four-star expectations, particularly in terms of cleanliness and service quality. The villa accommodations, especially the Premier Villas, reflect the four-star level, offering large spaces and comfortable living quarters. The overall impression is that of a well-maintained property, although some guests noted that the facilities could use improvement to fully meet the four-star standard.
The resort provides great value, is well-priced and highly recommended for those seeking a high-quality, four-star resort experience. While there are a few dissenting opinions about whether it truly meets all four-star criteria, the majority of reviews are very positive, highlighting the beautiful setting, excellent service and comfortable accommodations.
Business
Heated Pool
Outdoor Pool
However, the main pool appears to require more frequent maintenance and cleaning. Guests have pointed out the presence of bird droppings and a general need for refurbishment, as some facilities and lounges seem outdated. Some feedback also mentions construction dust linked to ongoing improvements, indicating proactive steps toward enhancing the pool areas.
Despite these issues, the overall appeal remains strong due to the multiple pool options and picturesque views available from the poolside, suggesting that the resort's comprehensive pool facilities continue to attract and accommodate a wide range of visitors.
Honeymoon
Luxury
Romantic
The resort’s added touches, such as a complimentary bottle of Shiraz and personalized cards for anniversaries, enhance the romantic vibe. The resort features a great heated outdoor pool and a good beer garden for a cozy dinner under the stars, adding to the overall romantic experience.
The customer support is noteworthy, providing thoughtful recommendations to ensure guests have a memorable stay. Whether for a peaceful mini-break or a grander romantic retreat, Oaks Cypress Lakes Resort offers the ideal combination of tranquility, beautiful landscapes and a romantic ambiance.
Yes, Oaks Cypress Lakes Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Oaks Cypress Lakes Resort.
No, Oaks Cypress Lakes Resort doesn't allow dogs.
Yes, parking facilities are available at Oaks Cypress Lakes Resort.
Yes, Oaks Cypress Lakes Resort has a gym.
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