Doubletree By Hilton Pointe Claire Montreal Airport West
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Summary of reviewsDoubletree By Hilton Pointe Claire Montreal Airport West receives notable commendations from guests, particularly for its strategic location, making it a convenient choice for business travelers and families attending nearby events. The hotel's proximity to the Montreal Airport, shopping malls, and industrial areas enhances its appeal, despite some guests feeling slightly removed from major attractions and dining options. The overall location is appreciated, further enhanced by the courteous staff offering reliable service.
The breakfast experience is frequently praised for its excellent quality and presentation, with friendly staff adding warmth to the dining experience. The daily gesture of offering cookies at check-in also adds a sweet touch. Some guests, however, mention limited gluten-free options and the additional cost of breakfast as areas for improvement.
Guests find comfort in the hotel's accommodations, consistently highlighting the cleanliness and spaciousness of rooms. Comfortable beds with high-quality linens contribute to a restful stay, although some feel the rooms could benefit from updates to eliminate musty odors. Most staff interactions are positive, with high praise for the overall welcoming environment; however, isolated instances of unfriendly service have been noted.
Cleanliness is a standout feature at the hotel, with well-maintained spaces and attentive staff enhancing the guest experience. While minor cleanliness issues have been mentioned, they do not overshadow the positive aspects of the hotel's upkeep. The pool area, complete with a heated swimming pool and hot tub, is a hit among families, though external access can make it busy at times.
Guests commonly applaud the hotel staff for their exceptional service, friendliness, and professionalism, significantly contributing to the hotel’s inviting atmosphere. Despite some areas for improvement, Doubletree By Hilton Pointe Claire Montreal Airport West remains a comfortable and reliable choice for travelers seeking convenience, cleanliness, and genuine hospitality.
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The breakfast experience is frequently praised for its excellent quality and presentation, with friendly staff adding warmth to the dining experience. The daily gesture of offering cookies at check-in also adds a sweet touch. Some guests, however, mention limited gluten-free options and the additional cost of breakfast as areas for improvement.
Guests find comfort in the hotel's accommodations, consistently highlighting the cleanliness and spaciousness of rooms. Comfortable beds with high-quality linens contribute to a restful stay, although some feel the rooms could benefit from updates to eliminate musty odors. Most staff interactions are positive, with high praise for the overall welcoming environment; however, isolated instances of unfriendly service have been noted.
Cleanliness is a standout feature at the hotel, with well-maintained spaces and attentive staff enhancing the guest experience. While minor cleanliness issues have been mentioned, they do not overshadow the positive aspects of the hotel's upkeep. The pool area, complete with a heated swimming pool and hot tub, is a hit among families, though external access can make it busy at times.
Guests commonly applaud the hotel staff for their exceptional service, friendliness, and professionalism, significantly contributing to the hotel’s inviting atmosphere. Despite some areas for improvement, Doubletree By Hilton Pointe Claire Montreal Airport West remains a comfortable and reliable choice for travelers seeking convenience, cleanliness, and genuine hospitality.
Hotel with Indoor Pool
Guests at this hotel can relax and swim in the indoor pool, which is accompanied by a whirlpool.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Heated Pool
About Doubletree By Hilton Pointe Claire Montreal Airport West
License: 576531
Guest Reviews
Location
Breakfast
While the breakfast receives high praise, some guests note the lack of GF options and express dissatisfaction over the absence of a continental breakfast included in the room rate, considering it quite expensive. A few guests found the service or selection lacking, though these are less frequent remarks compared to the positive mentions. Overall, the breakfast at this hotel is generally well-received, with commendations for both the food and the warm service provided by the staff.
Rooms
However, there are areas where the hotel could improve. Some guests have noted that the rooms feel old and in need of refurbishment, with observations of musty smells and outdated air conditioning systems. Additionally, while the majority of the staff interactions are friendly, there have been instances of unfriendly behavior, specifically citing a rude waiter during breakfast.
Concerns about safety in the parking area have been raised, with guests uneasy about leaving their cars due to the presence of warning signs about theft, likely influenced by the proximity to the highway and broader regional issues. Additional oversights like missing amenities such as conditioner in the refillable bottles and towels have also been noted. Despite these drawbacks, the overall consensus points towards a comfortable stay primarily due to the room features and general atmosphere.
Beds
Cleanliness
Staff
Pool
Yes, Doubletree By Hilton Pointe Claire Montreal Airport West has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Doubletree By Hilton Pointe Claire Montreal Airport West.
No, Doubletree By Hilton Pointe Claire Montreal Airport West doesn't allow dogs.
No, parking facilities aren't available at Doubletree By Hilton Pointe Claire Montreal Airport West.
Yes, Doubletree By Hilton Pointe Claire Montreal Airport West has a gym.
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