Pandanus Palms Holiday Resort

Point Lookout -27.43081100, 153.52667700 , 21 Cumming Parade, Point Lookout (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
Info
Summary of reviewsPandanus Palms Holiday Resort delights visitors with its exceptional location, nestled amidst the serene beauty of the island. The resort offers breathtaking ocean views from many accommodations, creating a perfect backdrop for relaxation. Guests appreciate the easy access to local cafes, shops, and Cylinder Beach, whether on foot or with a short drive. The fantastic positioning allows for memorable whale watching from private balconies, enhancing the natural allure of the setting.

Accommodations at the resort are spacious and well-equipped, with modern kitchens and updated bathrooms. Cleanliness is generally praised, despite occasional remarks on older furnishings and inconsistent cleaning efforts in certain areas. The charm extends beyond the interiors, with barbecue facilities and outdoor seating areas adding to the relaxing atmosphere. However, some units would benefit from better cooling options, and guests sometimes need to manage their own housekeeping upon arrival.

The heartwarming hospitality of the staff significantly contributes to the positive experience at Pandanus Palms. Known for their warmth and helpfulness, the team receives high accolades for their attentiveness and ability to make guests feel at home. Their dedication ensures a seamless stay, with excellent customer service and valuable local advice enriching the experience.

While the pool is modest in size, it remains a functional and pleasant part of the activities available at the resort. Together with the tennis court, it offers guests enjoyable leisure options, complemented by the refreshing coolness of self-contained units and beautiful decor.

Overall, Pandanus Palms Holiday Resort stands as a cherished destination among travelers for its stunning views, comfortable accommodations, and exceptional service, ensuring a peaceful and enjoyable getaway.
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Categories
Resort with Swimming Pool
As a holiday resort, Pandanus Palms likely provides a more extensive pool area, possibly including separate pools for adults and children, enhancing the overall guest experience.

  Outdoor Pool  


Resort with Free Wi-Fi
This resort offers free Wi-Fi, ensuring guests can stay connected. It is a resort-style property, suggesting a focus on guest experience and amenities.

Resort with Parking
This resort offers free undercover car parking on the property for one car per suite, providing protection for vehicles and easy access for guests.

4-Star Resort
This resort offers self-contained villas with fully equipped kitchens, laundry facilities, and outdoor furniture. Guests can enjoy the swimming pool, tennis court, and views of Moreton Island and the Coral Sea.

Resort with Outdoor Pool
The resort offers an outdoor swimming pool for guests. The pool is noted to have views overlooking Frenchmans Beach, adding a scenic element to the swimming facilities.

Family Friendly Resort

Resort with Tennis Courts

Room Types
Two-Bedroom Villa with Beach and Ocean View This villa has a private balcony with barbecue, plus beach and ocean views.

Two-Bedroom Villa with Ocean View This villa features lovely ocean views and full kitchen and laundry facilities.

Three-Bedroom Villa with Ocean View This villa features lovely ocean views and full kitchen and laundry facilities.

Three-Bedroom Apartment on Roseby Court This apartment has a private entrance, sofa and electric kettle. Please note that this apartment is located directly across the road from the resort and is not part of Pandanus Palms Holiday Resort. The facilities of the resort, including the swimming pool and tennis court, cannot be used by guests staying in this apartment. For more information, please contact the property using the contact details found on the booking form.

Three Bedroom Beach & Ocean View Villa Featuring a private entrance, this villa is comprised of 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-equipped kitchen. The villa also has a barbecue. Boasting a terrace with sea views, this villa also offers a washing machine and a flat-screen TV with satellite channels. The unit offers 5 beds.

Guest Reviews
8.1
Very Good
Location
Nestled amidst the serene beauty of the island, Pandanus Palms Holiday Resort offers a stunning location that leaves a lasting impression on guests. The resort boasts breathtaking ocean views from many of its accommodations, providing a perfect backdrop for a relaxing getaway. The peaceful atmosphere is complemented by its proximity to local cafes, shops, and Cylinder Beach, making it an ideal spot for exploring the island's amenities on foot or with a short drive.

Visitors highlight the fantastic positioning of the resort, which offers both scenic vistas and easy access to transport options. Whale watching from private balconies adds a memorable touch to the stay, amplifying the natural allure of the setting. While guests appreciate the lovely location and clean facilities, some note the need for a vehicle to access key beaches and sites efficiently, especially with young children.

Overall, Pandanus Palms Holiday Resort impresses with its superb views, comfortable accommodations, and excellent service. Whether enjoying the tranquil surroundings or the vibrant local life, the resort's location proves to be a cherished aspect of guests' holiday experiences.

Rooms
Pandanus Palms Holiday Resort offers spacious accommodations that cater well to guests looking for comfort and practicality. The units are well-equipped with everything one might need, including plenty of plates and cutlery, modern and functional kitchens, and spacious living areas. Many units have been updated, featuring beautiful bathrooms and substantial kitchens that easily accommodate the needs of travelers. The rooms are generally clean, with good furnishings and enough space for a group to relax comfortably.

While some villas boast a pleasing view, the overall atmosphere remains quiet and relaxing. The charm of the accommodation extends beyond the interiors, with amenities such as barbecue facilities and outdoor seating areas enhancing the stay. The friendly staff contributes positively to the experience, ensuring guests can enjoy their time without hassle.

However, the resort has a few areas that could benefit from improvement. Some units are in need of additional attention, while others lack air conditioning or adequate cooling options. Occasionally, cleanliness upon arrival may not meet expectations, requiring guests to attend to some housekeeping themselves. Despite these minor setbacks, Pandanus Palms Holiday Resort provides a welcoming environment for a peaceful and enjoyable getaway.

Cleanliness
Pandanus Palms Holiday Resort garners mixed impressions when it comes to cleanliness, but positive highlights shine through. Several guests repeatedly commend the resort for its clean and tidy accommodations, with remarks about the exceptional cleanliness of rooms and villas. Some have noted a spotless environment despite the dated appearance of certain furniture. Visitors appreciate the overall presentation of the resort, describing it as well-presented with comfy settings that allow for a self-sufficient stay.

The friendly and helpful staff further enhance the experience, contributing to the welcoming atmosphere of the resort. Guests relish the quiet surroundings and pleasant views, finding a peaceful retreat in the resort’s offerings. However, there are some areas that received feedback, such as the need for more consistent deep cleaning particularly for kitchenware and cutlery. Despite this, the resort remains a favored destination for cleanliness-conscious travelers with a preference for charming and serene holiday experiences.

Staff
Pandanus Palms Holiday Resort is renowned for its exceptional staff, who consistently receive high praise from guests. The team is described as friendly, welcoming, and incredibly helpful, ensuring visitors feel right at home from the moment they arrive. The staff are always ready to assist and provide quick responses to any issues, making sure guests have a smooth and enjoyable stay. Reception staff offer great customer service, enriching the experience with valuable local advice and directions for exploring the island.

Management, including figures like Larry, Christine, Wayne, and Gayle, are noted for their warmth and attentiveness. These individuals are particularly mentioned for their proactive support both before arrival and during the stay, enhancing guests' experiences with their personable and approachable demeanor. Their commitment to providing a welcoming atmosphere is a standout feature of the resort, leaving guests with a positive impression of the interpersonal service provided. Overall, the staff's dedication to hospitality represents a significant aspect of the resort's appeal, making it a preferred choice for travelers seeking a friendly and supportive environment.

Pool
The pool at Pandanus Palms Holiday Resort offers a modest yet pleasant environment for guests seeking a leisurely swim. It serves as an enjoyable addition to the range of activities available, complementing the well-maintained tennis court that is appreciated by many visitors. While the pool is described as old and small, it remains a functional part of the resort experience, contributing to a peaceful atmosphere alongside comfortable rooms adorned with fitting artwork and decor. The availability of pool access enhances the self-contained units, which are refreshingly cool even without air conditioning. The personalized towels embroidered with the resort’s logo add a thoughtful touch, elevating the overall guest experience.


Yes, Pandanus Palms Holiday Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Pandanus Palms Holiday Resort.

No, Pandanus Palms Holiday Resort doesn't allow dogs.

Yes, parking facilities are available at Pandanus Palms Holiday Resort.

No, Pandanus Palms Holiday Resort doesn't have a gym.

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