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Summary of reviewsRizzo Boutique Hotel in Poiana Brașov offers a delightful escape in a stunning, serene location, ideal for both skiing enthusiasts and those seeking relaxation. Guests frequently praise its prime positioning near popular attractions and ski slopes, as well as the tranquil atmosphere enhanced by picturesque views of pine forests and mountains from their rooms. The hotel is well-regarded for its friendly and attentive staff, who contribute significantly to the inviting atmosphere and overall satisfaction of guests.
Breakfast at Rizzo Boutique Hotel stands out as a highlight, with a rich array of options that exceed guest expectations and provide a memorable dining experience against scenic backdrops. The dinner service, though occasionally facing staffing and menu limitations, generally provides satisfactory meals, with praise for the quality and preparation of dishes such as grilled trout. Rooms are spacious and comfortable, often commended for their cleanliness and thoughtful amenities, despite some instances of issues with cleanliness and dated décor.
The cleanliness of the hotel is generally well-regarded, supported by diligent housekeeping staff, although certain areas like the bathrooms require attention to meet better standards. The pool area, featuring a sauna and jacuzzi, adds significant value, offering a well-maintained and comfortable space for relaxation despite needing minor cosmetic updates. The beds offer a mixed experience, with many guests enjoying their comfort, while others point out issues with mattress conditions and pillow quality.
Overall, Rizzo Boutique Hotel provides good value with a blend of modern amenities and natural vistas, delivering a comfortable stay supported by welcoming staff. Despite some concerns about the upkeep and alignment with its touted four-star status, the hotel's location and service maintain a generally positive impression among visitors to Poiana Brașov. Show more
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Dog Friendly Hotel
This boutique hotel is dog-friendly and offers a comfortable stay for guests and their pets. It is well-regarded, with good location.
Romantic Hotel
This boutique hotel provides a cozy and intimate setting for couples. It offers a unique and personalized experience.
Hotel with Swimming Pool
Located near Poiana Brasov Ski Resort, this hotel features a heated indoor pool and spa. All rooms and public areas offer views of the surrounding woods.
Heated Pool Indoor Pool
4-Star Hotel
This boutique hotel is known for its unique charm and quality service. It provides a comfortable and stylish stay, making it a popular choice for discerning travelers.
Hotel with Indoor Pool
The hotel offers a heated indoor pool. Guests can also utilize the spa area which includes a jacuzzi and sauna for unwinding.
Hotel with Heated Pool
Rizzo Boutique Hotel features a heated indoor pool as part of its spa facilities. The pool is located on the rooftop and includes a sauna and jacuzzi, with a small terrace and garden available in the summer.
Boutique-style Hotel
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Cheap Hotel
Room Types
Double or Twin RoomThis room features:
- a flat-screen cable TV
- elegant interior design.
One-Bedroom SuiteThis spacious apartment consists of a double bedroom and a separate living room with a kitchenette. The bathroom is equipped with a bath tub and shower.
Please note that the maximum occupancy is of 4 guests, and no extra bed can be added.
Guest Reviews
8.3
Very Good
Location
Nestled in the heart of Poiana Brașov, Rizzo Boutique Hotel boasts a truly enviable location, drawing praise from guests for its proximity to popular attractions and its serene, picturesque surroundings. Ideally situated close to the slopes and the cable car, it offers the perfect base for those looking to hit the ski parks or explore the area with ease. The hotel is conveniently placed near the main street yet nestled in a quiet, secluded setting that allows for a tranquil experience away from busy city noise. Guests appreciate the stunning views from their rooms, with some overlooking a beautiful pine forest, enhancing the sense of tranquility and fresh mountain air.
The hotel's positioning as excellent or superb is a common sentiment, with many enjoying the captivating views of the mountains and the forest from their accommodations. The peaceful atmosphere, complemented by welcoming interiors and friendly staff, makes it a comfortable and pleasant stay. Cleanliness, friendly staff, and good amenities, such as a pool open until 10:00 PM and a plentiful breakfast, add to the positive guest experience at this boutique establishment.
Whether traveling for skiing or simply to unwind in a scenic locale, Rizzo Boutique Hotel provides a quiet retreat with the advantage of being close to all necessary attractions, making it an excellent choice for those visiting Poiana Brașov.
Breakfast
Located near scenic landscapes, Rizzo Boutique Hotel has consistently been praised for its exceptional breakfast offerings. Guests appreciate the richness and variety available, highlighting the delicious and plentiful options that cater to a wide range of tastes. The breakfast spreads include diverse selections such as eggs, cheeses, vegetables, and fresh products, ensuring that everyone finds something to their liking. Descriptions such as "rich," "substantial," and "superb" appear frequently, with many guests noting that the breakfast exceeded their expectations. This culinary experience is not just about the food but also the setting, with some reviews mentioning a perfect terrace view to accompany your morning meal. While there are minor notes about aspects needing improvement, the breakfast remains a standout feature, drawing guests back who remember it as a key highlight of their stay. The consistently positive remarks indicate that Rizzo Boutique Hotel excels in creating a memorable morning dining experience for its guests.
Dinner
The dinner experience at Rizzo Boutique Hotel's restaurant garners positive reviews for its quality and varied offerings. Guests frequently mention the plentiful and delicious nature of the food, particularly highlighting dishes like grilled trout. The restaurant is praised for its fresh, well-prepared meals available during breakfast, lunch, and dinner, with occasional mentions of reasonable pricing contributing to an overall satisfying dining experience. However, some critiques include a lack of sufficient staff relative to customer demand, which seems to affect the service experience. Additionally, the limited menu and reports of the occasional poor or spoiled meal reflect areas for potential improvement. Despite these drawbacks, the friendly staff and overall good quality of the food at most dining times help maintain a generally favorable impression of the hotel restaurant.
Rooms
Rizzo Boutique Hotel offers a varied experience, with many guests appreciating the spaciousness and cleanliness of the rooms. Travelers often highlight the generous size, noting rooms that are large and designed with comfort in mind, creating an inviting atmosphere that makes relaxation easy. Many guests commend the hotel's warm and comfortable beds, contributing to a restful stay, while others appreciate the panoramic views of the surrounding forest from select rooms.
Cleanliness is frequently mentioned, with rooms generally perceived as tidy and well-maintained, although a few reviews have noted inconsistencies. Some guests encountered cleanliness issues, ranging from dusty surfaces to less-than-clean bathrooms, but these appear to be exceptions rather than the rule.
The rooms are well-equipped, featuring amenities such as minibars, kettles with tea and coffee, robes, slippers, and even candies. These thoughtful conveniences add a touch of luxury and enhance the overall experience. However, the decor and structures are described by some as dated or slightly shabby, hinting at a need for updates to bring them in line with contemporary expectations.
Despite the few criticisms regarding room size and maintenance, Rizzo Boutique Hotel generally provides good value, with clean and pleasant accommodations complemented by quality service and friendly staff. While the food preparation time may be leisurely, it's matched by a pleasant dining atmosphere.
Overall, guests can expect cozy accommodations with a satisfying blend of modern amenities and nature-inspired views, even if a few details might miss the mark for some travelers.
Beds
The Rizzo Boutique Hotel offers a mixed sleep experience, with reviews highlighting both positive and negative aspects of their bedding. Guests frequently praised the beds for their comfort, often describing them as warm and really cozy, which contributed to their overall satisfaction. The twin rooms, in particular, were noted for their comfort and cleanliness. Many guests appreciated the good quality-to-price ratio, emphasizing the comfort of the beds and the aesthetic appeal of the rooms, with some describing the double beds as large and inviting.
On the flip side, several reviews mentioned discomfort due to mattresses, which were occasionally flagged as hard or worn out. Some guests suggested that the pillows were not very comfortable and felt that the beds, particularly in cases involving children's mattresses, need attention and improvement. Despite these issues, the ambiance and design of the rooms were generally well received, providing a pleasant setting that offset some of the concerns about the bedding.
Cleanliness
Rizzo Boutique Hotel receives a mix of feedback regarding its cleanliness, with a predominant focus on positive experiences. Guests frequently highlight the hotel's rooms as being very clean, airy, and well-heated, contributing to a comfortable atmosphere during their stay. The hotel's central location in Poina and its clean, tidy environment are often praised, alongside the attentive cleaning staff who ensure daily housekeeping and fresh linens. Many visitors appreciated the cleanliness of the hotel's structure, organized accommodation, and clean pool water.
However, some aspects fall short of expectations, notably the bathrooms, which receive criticism for superficial cleaning. Issues such as a strong sewage smell, moisture, and dirt left by previous guests are noted, suggesting areas for improvement. Despite these concerns, many guests still find the accommodations to offer a good quality-to-price ratio compared to other Poiana Brașov hotels. The hotel staff, while pleasant, could also improve to further enhance the overall guest experience.
Staff
Rizzo Boutique Hotel is consistently praised for its outstanding staff, who are frequently described as friendly, helpful, attentive, and professional. Guests appreciate the team's willingness to swiftly address requests and their readiness to ensure a comfortable stay. The reception and restaurant staff are particularly noted for their sociability and professionalism. Visitors highlight the helpfulness of the reception team, who are quick to accommodate and assist with room changes, ensuring guest satisfaction. The cleaning staff also receive compliments for their friendliness and efficiency. While the majority of feedback is positive, one comment notes an instance of arrogance among the restaurant staff. Nevertheless, the overall impression is that the hotel's staff contribute significantly to a delightful experience, with their attentiveness and hospitable nature making a lasting impact on guests.
Pool
Rizzo Boutique Hotel offers a generally enjoyable pool experience with several appealing features. Guests frequently praise the cleanliness and warmth of the pool water, which is kept at a comfortable temperature. The pool area includes a sauna and jacuzzi, adding to the overall relaxing atmosphere that many find very nice and extraordinary. Despite some noting that the pool is modest in size, it is often described as well-maintained and adequately heated.
The indoor pool setting is a favorable characteristic, providing a retreat even during colder weather. While some guests highlight the pool's beautiful appearance, others note the occasional crowd and the need for minor cosmetic renovations. A few visitors have remarked on issues such as mold and unpleasant smells, suggesting that further maintenance could enhance the experience.
Overall, the pool is considered a great advantage, especially during hot weather, and contributes positively to the hotel's ambiance. Despite some criticism, the presence of friendly staff and the comfortable spa area make it deserving of its four-star rating.
4 Star
Located in a competitive resort area, Rizzo Boutique Hotel has a reputation surrounded by mixed sentiments regarding its four-star status. While some guests note that the pricing matches that of a 4-star establishment, others believe the hotel no longer lives up to this classification. Observations have been made about the need for updates, with suggestions for refurbishing both furniture and facilities to better align with its advertised rating. The pool is generally appreciated, though guests noted it could benefit from improvements in cleanliness and upkeep. Despite these concerns, the location itself is commended, being seen as deserving of a high rating. However, issues such as the presence of pests and outdated accommodations suggest that a reevaluation of its current four-star title might be necessary. Potential guests looking for a truly four-star experience may find discrepancies in the overall state of the hotel infrastructure and services offered.
Yes, Rizzo Boutique Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Rizzo Boutique Hotel.
Yes, Rizzo Boutique Hotel welcomes dogs.
No, parking facilities aren't available at Rizzo Boutique Hotel.