Hotel Hermitage
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Summary of reviewsHotel Hermitage is recognized for its excellent location, offering a peaceful retreat nestled in the tranquil hills just ten kilometers from downtown Florence. Guests praise the scenic views and convenient access to key Tuscan landmarks, making it an ideal base for exploring the region. The hotel's setting is particularly family-friendly with ample parking and close proximity to public transport options for easy access to Florence.
The breakfast experience receives a mixed reception with many guests enjoying the plentiful and varied options, particularly the pastries and beverages. However, there is some criticism regarding the variety and quality of certain items. Dinner at the hotel's restaurant, on the other hand, is mostly celebrated for its delicious, freshly prepared local specialties and the beautiful view from the terrace. The staff's friendliness and high-quality service during dinner also earn commendations.
Rooms are highlighted for their spaciousness and cleanliness with comfortable beds that ensure a restful stay. The daily cleaning service keeps the accommodations spotless, though the decor appears outdated and many guests suggest that the bathrooms need renovation. Despite these drawbacks, the rooms' functionality and comfort are widely appreciated.
The cleanliness of Hotel Hermitage is consistently praised with guests noting the immaculate condition of rooms, common areas and the pool area. The staff stands out for their exceptional hospitality, frequently described as friendly, attentive and professional, contributing significantly to the pleasant guest experience.
Guests generally find the free wifi to be reliable, though some episodes of weak connectivity and intermittent disconnections are reported. The pool area is a favorite feature, celebrated for its cleanliness and well-maintained condition, making it a delightful spot for relaxation.
Family travelers find the hotel particularly accommodating with spacious rooms and thoughtful amenities designed to ensure a comfortable stay for both parents and children. The attentive and friendly nature of the staff adds to the welcoming family-oriented atmosphere.
Hotel Hermitage provides ample and secure parking options, which guests find convenient and easy to access. Bedding in the hotel is often praised for its comfort, contributing to the overall restful experience.
Overall, despite some areas that could benefit from modernization, Hotel Hermitage offers a charming and comfortable stay with outstanding hospitality and a strategic location that makes it a favored choice for many travelers visiting Tuscany.
Categories
The breakfast experience receives a mixed reception with many guests enjoying the plentiful and varied options, particularly the pastries and beverages. However, there is some criticism regarding the variety and quality of certain items. Dinner at the hotel's restaurant, on the other hand, is mostly celebrated for its delicious, freshly prepared local specialties and the beautiful view from the terrace. The staff's friendliness and high-quality service during dinner also earn commendations.
Rooms are highlighted for their spaciousness and cleanliness with comfortable beds that ensure a restful stay. The daily cleaning service keeps the accommodations spotless, though the decor appears outdated and many guests suggest that the bathrooms need renovation. Despite these drawbacks, the rooms' functionality and comfort are widely appreciated.
The cleanliness of Hotel Hermitage is consistently praised with guests noting the immaculate condition of rooms, common areas and the pool area. The staff stands out for their exceptional hospitality, frequently described as friendly, attentive and professional, contributing significantly to the pleasant guest experience.
Guests generally find the free wifi to be reliable, though some episodes of weak connectivity and intermittent disconnections are reported. The pool area is a favorite feature, celebrated for its cleanliness and well-maintained condition, making it a delightful spot for relaxation.
Family travelers find the hotel particularly accommodating with spacious rooms and thoughtful amenities designed to ensure a comfortable stay for both parents and children. The attentive and friendly nature of the staff adds to the welcoming family-oriented atmosphere.
Hotel Hermitage provides ample and secure parking options, which guests find convenient and easy to access. Bedding in the hotel is often praised for its comfort, contributing to the overall restful experience.
Overall, despite some areas that could benefit from modernization, Hotel Hermitage offers a charming and comfortable stay with outstanding hospitality and a strategic location that makes it a favored choice for many travelers visiting Tuscany.
Hotel near Golf Courses
Located in Poggio a Caiano, this hotel is conveniently situated near Le Pavoniere Golf & Country Club, an 18-hole course designed by Arnold Palmer.
Family Friendly Hotel
Offers family-friendly accommodation.
3-Star Hotel
While technically located in Poggio a Caiano, its proximity to Campi Bisenzio makes it a viable option. As a hotel, it offers a more comprehensive service compared to B&Bs or apartments, potentially including amenities like on-site dining and daily housekeeping.
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
About Hotel Hermitage
License: 100004ALB0001, IT100004A1DOYUAPHR
Guest Reviews
Location
The hotel is particularly suited for those traveling with their own means of transportation, as it allows easy access to various Tuscan landmarks, including Pisa, Lucca, San Gimignano, Prato and Pistoia. This strategic positioning makes Hotel Hermitage a great base for wider explorations of the Tuscany region. Guests also commend its proximity to several Medici villas and the nearby picturesque village, adding an extra layer of cultural richness to their stay.
Despite being somewhat removed from the center, the location is seen as advantageous for those seeking tranquility. The quiet, family-friendly environment is often mentioned with glowing reviews about the beautiful, peaceful setting. Some visitors note the convenience of public transport options, including buses and trams, which provide straightforward connections to central Florence.
Overall, guests rave about the hotel's position, deeming it excellent for both serene getaways and as a hub for day trips across Tuscany. The combination of beautiful scenery, convenient access to key destinations and the tranquil atmosphere make Hotel Hermitage a favored choice for many travelers visiting the region.
Breakfast
However, several guests noted room for improvement. Some found the breakfast minimalistic and lacking in variety, often pointing out the absence of vegetables, fresh products and more diverse options such as fruits and tea. A few guests mentioned that the food, particularly the eggs, could be warmer and of better quality. There were also mentions of packaged food being predominant and the breakfast setup sometimes being late or not fully stocked. A number of reviews termed the breakfast as basic or average with some experiencing disappointing elements like poor coffee or a limited selection.
Overall, while there are commendable aspects of the breakfast at Hotel Hermitage, feedback suggests there could be enhancements in variety, freshness and presentation to cater to a wider range of preferences.
Dinner
The staff at the restaurant also garnered compliments for being friendly and providing high-quality service. Positive remarks were made about the restaurant’s overall value for money with some guests noting that it was highly recommended for dinner. The evening meals, in particular, were often described as delightful and magnificent with specific praise for dishes like Sienese pici and ragù.
However, there were a few criticisms. Some guests found the dinner food could be better and noted long waiting times. A few mentioned that the restaurant did not always meet their needs and could use renovation. One review remarked on the evening restaurant staff's poor performance and the subpar quality of the food they served.
Despite these occasional negative notes, the general consensus is that the Hotel Hermitage's dinner service stands out, especially for those who enjoy a good meal with an impressive view. For visitors seeking convenience and good local cuisine, the hotel restaurant remains a viable and often highly recommended option.
Rooms
The cleanliness of the rooms receives high marks with daily cleaning services maintaining a spotless environment. The air conditioning, although occasionally noisy, helps keep the rooms cool, though some rooms can be a bit warm, especially those on the first floor. Additionally, the rooms are said to be quiet and offer good insulation with only a few exceptions near the elevator or kitchen areas where noise can be a disturbance.
Despite these positive aspects, the rooms at Hotel Hermitage show signs of aging. Many guests point out that the decor and furnishings are outdated, reminiscent of an earlier era. The bathrooms, in particular, are often described as needing significant renovations with small shower spaces and outdated fixtures being common complaints. For some, the outdated nature of the rooms does not detract from their overall comfort and functionality, but it's a point of contention for others.
In conclusion, Hotel Hermitage offers comfortable and spacious accommodations with excellent cleanliness and functional amenities. However, the dated decor and need for bathroom renovations are noteworthy drawbacks. Guests seeking good value for their stay and who prioritize space and cleanliness may find it meets their expectations, even if the style and modernity fall short of contemporary standards.
Beds
Cleanliness
The facility, although older, is well-maintained with guests appreciating the consistently high standards of cleanliness. However, there are occasional mentions of some areas where cleaning could be improved, such as bathrooms and minor issues with dust and mold. Despite these isolated comments, the general consensus affirms that Hotel Hermitage provides an exceptionally clean environment that contributes to a pleasant and comfortable stay.
Staff
Guests appreciate the helpful and accommodating nature of the staff, who are consistently attentive and dedicated to customer care. There is a special mention of the staff's ability to assist with travel plans and offer knowledgeable insights about the area. The welcoming environment extends even late at night and both the waitstaff and the reception are noted for their enthusiasm and professionalism.
Whether it's the smiling faces at the front desk or the courteous service in the restaurant, the staff's commitment to hospitality is apparent. Exceptional service is a common theme with many reviews emphasizing the team's willingness to assist and their ability to speak multiple languages, including French. The overall impression left by guests is one of a warm, accommodating atmosphere, making 'Hotel Hermitage' a memorable stay.
Wi-Fi
Pool
The management's flexibility in opening the pool early for guests' convenience adds a positive touch. While the pool is often appreciated for being available and functional throughout the day, there are a few mentions of it being unexpectedly closed, particularly during warmer seasons or maintenance periods.
Overall with comments ranging from "excellent" to "pleasant and well-maintained," the pool at Hotel Hermitage stands out as a central, much-enjoyed part of the guest experience, contributing to the hotel's appeal for a relaxing stay.
Parking
Family
The staff at the hotel receive consistent praise for their friendliness, kindness and attentiveness toward families. Whether providing dining service at the restaurant or offering tips on navigating downtown Florence, the staff's courteous nature stands out. Families benefit from the convenient location, as there is no parking fee and a nearby tram provides easy access to the city's attractions.
With comfortable beds and remarkable views, Hotel Hermitage ensures a pleasant and relaxed stay, making it a highly recommended option for a family getaway. This family-friendly ambiance, coupled with attentive service, positions Hotel Hermitage as an excellent choice for those traveling with children.
3 Star
Business
The hotel's location is also noted to be convenient with a bus stop nearby, offering easy transportation options. However, some reviews have mentioned that there are areas needing investment and improvement. Additionally, rooms located near the elevator may experience noise during the night, which could be a consideration for light sleepers.
Overall, Hotel Hermitage comes recommended for short business trips, offering essential amenities and a helpful staff, though a few updates could enhance the experience further.
Outdoor Pool
Dog Friendly
Yes, Hotel Hermitage has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Hermitage.
Yes, Hotel Hermitage welcomes dogs.
Yes, parking facilities are available at Hotel Hermitage.
No, Hotel Hermitage doesn't have a gym.
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