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Summary of reviewsHotel Plitvice, nestled right within Plitvice Lakes National Park, is renowned for its exceptional location, just a short walk from Entrance 2. Its strategic position offers unparalleled convenience and breathtaking panoramic views, making it a top choice for nature lovers and hikers. Guests repeatedly highlight the tranquil and serene environment, complemented by nearby bus stops and friendly, knowledgeable staff.
Breakfast at Hotel Plitvice is generally well-received, featuring a plentiful and varied selection of both hot and cold items including fresh fruits and vegetables. Starting early at 7 am, it caters well to early risers eager to explore the park. Despite occasional criticisms of limited or artificial-tasting food, the overall value of the breakfast, included in the room price, is appreciated. However, the hotel lacks lunch and dinner options, directing guests to nearby Hotel Jezero or other local dining options, facilitated by a convenient bus service.
The rooms offer a large, spacious retreat with vintage charm and magnificent views of lakes and waterfalls. They are consistently clean with generous-sized bathrooms often equipped with bathtubs. However, the outdated décor and furnishings, lack of air conditioning and aging infrastructure can detract from some visitors' experiences. Nonetheless, the cleanliness and quiet ambiance are frequently praised.
Staff at Hotel Plitvice are celebrated for their warmth, professionalism and exceptional service. They are noted for their willingness to go above and beyond to ensure guest satisfaction, from offering helpful local advice to providing flexible check-in and check-out times. Their excellent English and proactive attitude significantly enhance the overall guest experience.
Wi-Fi at the hotel receives mixed reviews, ranging from good connectivity in some areas to poor performance in others with occasional security concerns raised by guests. Parking is generally appreciated for its convenience and no additional cost, though the limited number of spaces can sometimes pose challenges on crowded days.
The comfort of the beds also garners mixed feedback. While many guests find the beds to be very soft and comfortable, others feel they are overly soft and in need of updating. The hotel's three-star rating aligns with most guests' expectations, though some feel the facilities could benefit from refurbishment to better justify the pricing and meet guest comfort standards.
Overall, despite its dated nature and certain limitations, Hotel Plitvice’s exceptional location, cleanliness and outstanding staff make it a solid choice for those seeking convenient access to Plitvice Lakes National Park. Show more
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3-Star Hotel
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Guest Reviews
Location
Hotel Plitvice boasts an exceptionally strategic location, making it an ideal choice for visitors eager to explore Plitvice Lakes National Park. Nestled right inside the park, this hotel offers unparalleled convenience with just a short walk—approximately five minutes—to Entrance 2. Guests repeatedly commend its proximity to the park, citing easy access to the lakes and the central hiking trails.
Surrounded by lush greenery and tranquil nature, the hotel provides not only a perfect spot for nature lovers but also an opportunity to soak in beautiful panoramic views directly from their rooms. Its location inside the park eliminates the hassle of parking and getting to the entrance, allowing guests to maximize their time exploring the picturesque landscape.
Reviewers highlight the peaceful environment and the unparalleled accessibility that comes with staying here. The close proximity to the park entrance and the serene natural setting offer a quiet retreat after a day of adventure. Additionally, the convenience is further enhanced by amenities like nearby bus stops and friendly staff who enhance the overall experience.
Overall, Hotel Plitvice's prime location, combined with its natural surroundings and excellent service, makes it a top choice for anyone planning a visit to Plitvice Lakes National Park.
Breakfast
Hotel Plitvice offers a breakfast experience that has received a mix of reviews from guests. Most guests find the breakfast to be excellent with words like "abundant," "plentiful," and "very good selection" frequently appearing in reviews. The breakfast buffet is often described as extensive with a varied spread that includes both hot and cold items, catering to a range of tastes. Fresh fruits and vegetables are particularly appreciated by many guests and the breakfast is noted for being delicious and nutritious.
The breakfast service starts early at 7 am, which is convenient for those looking to start their day early. Despite the generally positive feedback, a few guests have reported less favorable experiences, citing issues such as flavorless or artificial-tasting food, limited selection and occasionally finding items like scrambled eggs with shells.
The breakfast is included in the room price, providing good value for money according to many guests. However, it's worth noting that the hotel does not offer dining options beyond breakfast, which means guests need to look elsewhere for lunch and dinner. The hotel compensates for this by providing rides to nearby restaurants and bus stations, making it easier for guests to find alternative dining options.
Overall, the breakfast at Hotel Plitvice is generally well-received, offering a plentiful and diverse start to the day with a few occasional hiccups in quality.
Dinner
Hotel Plitvice offers a unique dining experience, but it may require a bit of flexibility from the guests. While the property itself is clean and well-maintained, it does not provide its own restaurant for lunch or dinner. Guests often have to go to the neighboring Hotel Jezero, just a five-minute walk away, for their evening meals. Luckily, Hotel Plitvice provides a convenient bus service to aid with transportation to local dining options.
The dining experience at Hotel Jezero is generally positive with guests finding the quality of food remarkable. There are options to pre-order from fixed menus or enjoy à la carte or buffet offerings, catering to varied tastes and budgets. However, some guests report that the limited dinner selections and occasional charges for set menu dinners might not meet everyone's expectations.
For those seeking a more varied culinary adventure, there are alternative dining options nearby, though they can be somewhat limited and may require planning ahead. Despite the limited on-site dining, the surrounding amenities and the assistance provided by the hotel staff ensure that guests can still enjoy a satisfactory dining experience during their stay.
Rooms
Hotel Plitvice offers an experience that many describe as a journey back in time with rooms that possess a vintage charm. Guests frequently highlight the large, spacious nature of the rooms, noting that they are clean and comfortable. The hotel boasts magnificent views of nearby lakes and waterfalls, offering a peaceful and scenic environment. Despite the outdated décor and furnishings, which include old carpets and impractical sinks, the rooms are well-maintained and very clean.
However, the rooms are in dire need of renovation with several guests pointing out that the lack of investment in updating the facilities is evident. Notably, the absence of air conditioning is a significant drawback, especially in the warmer months, making the rooms uncomfortably hot. The hotel rooms have been praised for their generous size with spacious bathrooms often equipped with bathtubs, but the overall aging infrastructure detracts from the comfort.
The ambiance of the hotel, reminiscent of the late 50s, may appeal to some, but the practicality concerns, such as the lack of AC and old-fashioned fixtures, are worth noting. The quiet and large rooms provide a degree of comfort that satisfies, but potential visitors should be prepared for a nostalgic, rather than a modern, experience.
Beds
Hotel Plitvice receives mixed feedback when it comes to their beds. A significant number of guests find the beds and mattresses to be very soft and comfortable, often describing them as incredibly soft or softer than cotton. The clean bedding is also frequently mentioned positively. However, there are some guests who felt that the beds were uncomfortably soft, pointing out that the mattresses are out of order and in need of replacement. The double beds have been described as narrow by some and a few found it very hard to sleep due to these issues. Overall, while many guests have restful nights, there is still room for improvement in meeting everyone's comfort needs.
Cleanliness
Hotel Plitvice consistently impresses guests with its commendable focus on cleanliness. Numerous reviews highlight the spotless standard maintained throughout the property with many describing the cleanliness as impeccable, spotlessly clean and at a great level. Rooms and bathrooms are frequently noted as very clean and tidy with housekeeping making a noticeable effort to keep everything in order.
Despite the hotel's age and dated facilities, cleanliness remains a strong point, though it's worth noting that maintenance and modernization could enhance the overall experience. Some guests did point out inconsistencies, such as a dead fly on the floor and unclean carpets with occasional lapses in the promptness of addressing cleanliness concerns.
Overall, Hotel Plitvice is well-regarded for its high standards of cleanliness, making it a solid choice for travelers prioritizing a clean and pleasant stay.
Staff
Hotel Plitvice is widely celebrated for its exceptional staff, who consistently receive high praise for their friendliness and helpfulness. Guests frequently mention the warm and courteous reception they receive upon arrival, often highlighting the professionalism and kindness of the employees. Receptionists like Marija, who provide informative advice and seamless check-ins, are particularly appreciated.
The staff’s willingness to go above and beyond, extending checkout times and park tickets, showcases their commitment to guest satisfaction. Their proactive and attentive nature ensures that all questions are answered and needs are met promptly and efficiently, from offering advice on local sightseeing to providing transport when needed. The team’s excellent English and deep knowledge of the area further enhance the guest experience.
Reviewers particularly note the super responsiveness and cooperative attitude of the staff, who are always ready to assist with a smile. The numerous mentions of the staff's politeness, professionalism and exceptional customer service reveal that they truly elevate the overall experience of staying at Hotel Plitvice.
Wi-Fi
The Wi-Fi experience at Hotel Plitvice receives mixed reviews from guests. On the positive side, some visitors appreciate the provision of free Wi-Fi throughout both the rooms and public areas with occasional mentions of good and fast Wi-Fi speeds. However, several negative reviews highlight issues such as poor connectivity, unavailability in certain rooms and overall bad performance. Additionally, some guests have raised concerns about potential security risks, indicating incidents of hacked booking accounts and phishing attempts using the hotel's official communication channels.
Parking
Hotel Plitvice offers a mix of experiences when it comes to parking. On the positive side, many guests appreciated the convenience of free private parking directly in front of the hotel. The hotel has its own parking area, enabling guests to avoid the hassle of finding a location, which many have noted as a significant advantage. Easy and worry-free parking right on site is a frequent highlight with guests often mentioning that parking was excellent.
However, there are some concerns regarding the limited number of parking spaces available. Despite the availability of free parking, the limited capacity on crowded days can be an issue. Some guests also mentioned a few instances where they had to rely on municipal paid parking due to the shortage of spaces.
In summary, while there may be occasional issues with capacity, the free and convenient onsite parking is generally well-appreciated by guests at Hotel Plitvice.
3 Star
Hotel Plitvice offers a stay that generally aligns with expectations for a three-star rating, though opinions on its value for money vary. While the facilities are fully functional, the hotel's age is noticeable with some guests mentioning that it would benefit from a good refurbishment. The rooms are dated and there is no air conditioning, which might be a drawback for some visitors.
In terms of dining, the hotel’s gastronomy options are limited and the standard breakfast has not impressed many guests. The location, however, is highly praised, making it convenient for travelers despite the hotel's somewhat outdated condition.
A notable downside is the accessibility; the hotel has numerous steps, which could be challenging for those with walking difficulties. Additionally, some guests found the pricing to be excessive for the service and amenities provided, especially when compared to lower-cost four-star alternatives in nearby areas like Zagreb.
Overall, while the hotel does have some charms and a great location, it appears to need updates and improvements to better meet guest expectations and justify its pricing.
No, Hotel Plitvice doesn't have any pool.
No, a spa isn't available at Hotel Plitvice.
Yes, Hotel Plitvice welcomes dogs.
Yes, parking facilities are available at Hotel Plitvice.