Four Points by Sheraton Pleasanton
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Summary of reviewsFour Points by Sheraton Pleasanton excels in providing a welcoming and accommodating experience for its guests. The hotel's location is particularly favored for its convenience, being near the freeway and BART, which makes commuting easy for both leisure and business travelers. The area is surrounded by various restaurants and shops, offering diverse dining options, while the tranquil environment, enhanced by a lovely running stream, adds to its appeal.
Although breakfast offerings were limited due to kitchen renovations, some guests find alternative breakfast spots and enjoy the views from balconies. However, room spaces receive consistent praise for their cleanliness, modern updates, and spaciousness. The beds are notably comfortable, creating a restful and inviting atmosphere, complemented by serene views from room windows. Guests appreciate the peace and quiet, contributing to the relaxation.
A notable aspect of the hotel is its commitment to cleanliness, with many guests highlighting the well-maintained environment and attentive housekeeping services. The grounds impress with their beauty, featuring serene gardens and a heated pool that serves as a standout attraction. This pool area is highly commended, providing a perfect setting for relaxation and gatherings, with its spaciousness and cleanliness cherished by visitors.
The staff at Four Points by Sheraton Pleasanton is frequently commended for their friendliness and professionalism, creating a warm and accommodating atmosphere. Their dedication enhances the guest experience significantly, contributing to a pleasant stay. While some isolated incidents of unprofessional behavior were noted, the overall impression remains positive.
In summary, Four Points by Sheraton Pleasanton offers a blend of convenience, comfort, and attentive service. It stands out for its inviting accommodations, serene pool area, and excellent staff, making it a preferred choice for those seeking a welcoming and enjoyable stay.
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Although breakfast offerings were limited due to kitchen renovations, some guests find alternative breakfast spots and enjoy the views from balconies. However, room spaces receive consistent praise for their cleanliness, modern updates, and spaciousness. The beds are notably comfortable, creating a restful and inviting atmosphere, complemented by serene views from room windows. Guests appreciate the peace and quiet, contributing to the relaxation.
A notable aspect of the hotel is its commitment to cleanliness, with many guests highlighting the well-maintained environment and attentive housekeeping services. The grounds impress with their beauty, featuring serene gardens and a heated pool that serves as a standout attraction. This pool area is highly commended, providing a perfect setting for relaxation and gatherings, with its spaciousness and cleanliness cherished by visitors.
The staff at Four Points by Sheraton Pleasanton is frequently commended for their friendliness and professionalism, creating a warm and accommodating atmosphere. Their dedication enhances the guest experience significantly, contributing to a pleasant stay. While some isolated incidents of unprofessional behavior were noted, the overall impression remains positive.
In summary, Four Points by Sheraton Pleasanton offers a blend of convenience, comfort, and attentive service. It stands out for its inviting accommodations, serene pool area, and excellent staff, making it a preferred choice for those seeking a welcoming and enjoyable stay.
Hotel with Heated Pool
This hotel provides a large heated outdoor pool for year-round enjoyment and a hot tub, creating a tranquil oasis for guests.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Cheap Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Four Points by Sheraton Pleasanton boasts an exceptional location that appeals to a wide range of guests, catering to both leisure and business needs. The hotel is conveniently situated near the freeway, making it easy for travelers to access surrounding areas quickly. Many guests appreciated the proximity to BART, which facilitates easy commuting. The area is peppered with an array of restaurants and shops, offering ample choices for dining and entertainment, including the nearby Tommy T’s comedy club. The surroundings are notably tranquil and quiet, with the beauty of a running stream enhancing the overall ambiance.
Guests also find the hotel's location beneficial for specific purposes, such as attending tournaments or working at the nearby hospital. Pet owners appreciate the pet-friendly policy, while others note the ample parking available. The surrounding Pleasanton area underscores convenience, and the property's well-maintained state adds to its appeal. The locale offers a harmonious blend of accessibility, beauty, and quietude, making it a favored choice for visitors who value a central spot packed with amenities.
Visitors to Four Points by Sheraton Pleasanton generally find themselves disappointed with the breakfast situation. The absence of complimentary breakfast often catches guests by surprise, as many expect it to be included based on reservation information. Unfortunately, breakfast is not offered due to ongoing kitchen repairs and renovations, which also affect the hotel's restaurant and bar. This lack of service is not adequately communicated, leaving some guests feeling misled and frustrated. Additionally, guests express dissatisfaction with the extra parking fee alongside the quoted room rate. Despite the challenges, some guests enjoy the cozy ambiance and views from their balconies, finding alternative spots to savor breakfast in a pleasant setting.
Visitors to the Four Points by Sheraton Pleasanton consistently praised the hotel's rooms for their cleanliness and spaciousness. Many guests highlighted the comfort and size of the accommodations, noting that the rooms were both inviting and well-maintained. The beds were frequently described as particularly comfortable, striking a balance between firmness and softness.
Numerous reviews mentioned the lovely views from the rooms, whether it be of the courtyard’s garden area, the pool, or the peaceful outdoor surroundings. Guests appreciated the quietness of the rooms, often noting that the layout and amenities provided a peaceful retreat.
Recent renovations were noted, with several guests mentioning the updated and modern look of the rooms. The cleanliness of the bathrooms was also positively remarked upon, with the showers receiving favorable mentions. The property itself was described as pleasant and safe, with convenient access to tranquil areas like the garden and pool.
Despite a few isolated incidents concerning room readiness and availability of bed types, the overall consensus was that the accommodations were well-appointed and met expectations. The courteous and accommodating staff further enhanced the positive experience for guests. In summary, the Four Points by Sheraton Pleasanton offers roomy, comfortable, and clean accommodations with serene views and a welcoming ambience.
Visitors to Four Points by Sheraton Pleasanton often highlight the comfort and cleanliness of the beds, creating a cozy atmosphere for a restful night's sleep. The beds are described as super comfortable, striking a balance between not too firm and not too soft, with mattresses earning praise for their quality. Guests appreciate the perfectly sized, clean beds accompanied by a selection of four pillows, enhancing comfort for an excellent sleep experience. The rooms offer ample space and a peaceful environment, encouraging guests to extend their stay and enjoy long, inviting naps. Overall, both beds and pillows contribute significantly to the pleasant guest experience at this establishment.
Four Points by Sheraton Pleasanton generally received praise from guests for its impressive cleanliness and well-maintained environment. Many guests appreciated the clean rooms and the consistently high standards of housekeeping, which contributed to a peaceful stay. Complimentary amenities like bottled water were well-received, enhancing the overall comfort. Guests enjoyed newly renovated rooms, noting their cleanliness and the beautiful garden views from patios, which added to the charm of the stay. The hotel's serene and beautifully maintained grounds were often mentioned as a highlight, providing a tranquil backdrop for visitors.
However, some reviews highlighted issues with specific areas such as carpets, bathrooms, and room odors that require attention. Spotting of random hairs, cobwebs, and occasional unpleasant odors did occur, leading to mixed evaluations regarding certain aspects of the cleanliness. Concerns also surfaced about a door left open by housekeeping and the presence of cockroaches which alarmed some guests. Despite these occasional issues, many visitors found the hotel to be clean and organized with comfortable accommodations and especially valued the serenity and beauty of the interior atrium garden and the heated pool. Overall, Four Points by Sheraton Pleasanton is recommended for its commitment to cleanliness, peaceful ambiance, and attentive housekeeping efforts.
A recurrent theme in guest reviews of the Four Points by Sheraton Pleasanton is the consistently positive remarks about the hotel staff. Many guests remarked on the warm and friendly atmosphere created by the team, frequently highlighting their helpfulness and professionalism. The front desk staff, in particular, was praised for their courteous and accommodating approach, with specific mentions of individuals like Czarina, Patel, and Julianna for their exceptional service. The housekeeping team was also acknowledged for ensuring clean and comfortable rooms, contributing to the overall pleasant experience.
While most interactions with the staff were described as positive, a few guests noted instances of unprofessional or less friendly behavior. Despite this, the majority of reviews reflect a high level of satisfaction with the staff's commitment to guest service, emphasizing efforts to go above and beyond. Overall, the staff at Four Points by Sheraton Pleasanton appears to play a significant role in enhancing the guest experience, making it a commendable choice for travelers seeking welcoming and attentive service.
The pool area at Four Points by Sheraton Pleasanton receives high praise from guests, standing out as a highlight of the hotel experience. The heated pool appeals to both adults and children, providing a perfect temperature that ensures comfort even in winter. Guests appreciate its cleanliness and spaciousness, offering plenty of room to relax without feeling crowded. The surrounding area adds to the appeal, featuring beautiful waterfalls, fountains, and serene courtyards with palm trees and mini patios that create a peaceful oasis.
Many guests enjoyed spending most of their day by the pool, describing the environment as perfect for gatherings, such as pool parties, where both adults and kids can have fun. Although there was a mention of the hot tub being out of order, the large and saltwater pool compensates by delivering a satisfying and invigorating experience. The pool area stands as an inviting and enjoyable feature of the hotel that consistently draws praise from visitors.
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Location
Guests also find the hotel's location beneficial for specific purposes, such as attending tournaments or working at the nearby hospital. Pet owners appreciate the pet-friendly policy, while others note the ample parking available. The surrounding Pleasanton area underscores convenience, and the property's well-maintained state adds to its appeal. The locale offers a harmonious blend of accessibility, beauty, and quietude, making it a favored choice for visitors who value a central spot packed with amenities.
Breakfast
Rooms
Numerous reviews mentioned the lovely views from the rooms, whether it be of the courtyard’s garden area, the pool, or the peaceful outdoor surroundings. Guests appreciated the quietness of the rooms, often noting that the layout and amenities provided a peaceful retreat.
Recent renovations were noted, with several guests mentioning the updated and modern look of the rooms. The cleanliness of the bathrooms was also positively remarked upon, with the showers receiving favorable mentions. The property itself was described as pleasant and safe, with convenient access to tranquil areas like the garden and pool.
Despite a few isolated incidents concerning room readiness and availability of bed types, the overall consensus was that the accommodations were well-appointed and met expectations. The courteous and accommodating staff further enhanced the positive experience for guests. In summary, the Four Points by Sheraton Pleasanton offers roomy, comfortable, and clean accommodations with serene views and a welcoming ambience.
Beds
Cleanliness
However, some reviews highlighted issues with specific areas such as carpets, bathrooms, and room odors that require attention. Spotting of random hairs, cobwebs, and occasional unpleasant odors did occur, leading to mixed evaluations regarding certain aspects of the cleanliness. Concerns also surfaced about a door left open by housekeeping and the presence of cockroaches which alarmed some guests. Despite these occasional issues, many visitors found the hotel to be clean and organized with comfortable accommodations and especially valued the serenity and beauty of the interior atrium garden and the heated pool. Overall, Four Points by Sheraton Pleasanton is recommended for its commitment to cleanliness, peaceful ambiance, and attentive housekeeping efforts.
Staff
While most interactions with the staff were described as positive, a few guests noted instances of unprofessional or less friendly behavior. Despite this, the majority of reviews reflect a high level of satisfaction with the staff's commitment to guest service, emphasizing efforts to go above and beyond. Overall, the staff at Four Points by Sheraton Pleasanton appears to play a significant role in enhancing the guest experience, making it a commendable choice for travelers seeking welcoming and attentive service.
Pool
Many guests enjoyed spending most of their day by the pool, describing the environment as perfect for gatherings, such as pool parties, where both adults and kids can have fun. Although there was a mention of the hot tub being out of order, the large and saltwater pool compensates by delivering a satisfying and invigorating experience. The pool area stands as an inviting and enjoyable feature of the hotel that consistently draws praise from visitors.
Yes, Four Points by Sheraton Pleasanton has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Four Points by Sheraton Pleasanton.
Yes, Four Points by Sheraton Pleasanton welcomes dogs.
No, parking facilities aren't available at Four Points by Sheraton Pleasanton.
Yes, Four Points by Sheraton Pleasanton has a gym.
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