Hotel LunaSol
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Summary of reviewsHotel LunaSol, situated in the vibrant heart of Playa del Carmen, is a well-regarded choice for travelers seeking both convenience and tranquility. Its prime location offers guests quick access to the bustling Fifth Avenue, the beautiful beaches, and a variety of dining and entertainment options, all while providing a peaceful retreat from the city's lively bustle. The hotel's proximity to transportation hubs, like the ferry terminal and bus station, makes it an excellent base for exploring Cozumel and other destinations.
Reviews highlight the hotel's commitment to cleanliness, with guests frequently praising the well-maintained rooms and tidy facilities. The staff is notable for their friendliness and professionalism, going above and beyond to ensure a welcoming atmosphere. Special mentions of staff members like Eduardo, Miguel, and David emphasize their helpfulness and strong local knowledge, enhancing guests' overall experiences.
Although the hotel does not serve breakfast on-site, guests appreciate the variety of nearby restaurants offering quality breakfast options. Accommodations at Hotel LunaSol are spacious, clean, and equipped with comfortable amenities, despite some remarks about the firmness of the beds and outdated fixtures. The hotel compensates with its cozy ambiance and family-friendly environment, featuring a beautiful pool area surrounded by lush greenery, providing a serene spot for relaxation.
Wi-Fi accessibility is a mixed experience, with generally reliable connections in some areas, but certain spots, such as bathrooms and the pool, can have weaker signals. On the plus side, the hotel provides convenient and free parking, adding to its appeal, especially for guests renting cars.
Families find Hotel LunaSol particularly inviting, thanks to its central yet tranquil location and accommodating amenities. The pool, with a large shallow section, is favored by families with young children, and the overall setup encourages guests to enjoy longer stays. While there are minor areas for improvement, such as mattress preferences and Wi-Fi consistency, the overall sentiment is that Hotel LunaSol offers a pleasant and valuable stay, making it a top choice for those wishing to experience Playa del Carmen with comfort and ease.
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Reviews highlight the hotel's commitment to cleanliness, with guests frequently praising the well-maintained rooms and tidy facilities. The staff is notable for their friendliness and professionalism, going above and beyond to ensure a welcoming atmosphere. Special mentions of staff members like Eduardo, Miguel, and David emphasize their helpfulness and strong local knowledge, enhancing guests' overall experiences.
Although the hotel does not serve breakfast on-site, guests appreciate the variety of nearby restaurants offering quality breakfast options. Accommodations at Hotel LunaSol are spacious, clean, and equipped with comfortable amenities, despite some remarks about the firmness of the beds and outdated fixtures. The hotel compensates with its cozy ambiance and family-friendly environment, featuring a beautiful pool area surrounded by lush greenery, providing a serene spot for relaxation.
Wi-Fi accessibility is a mixed experience, with generally reliable connections in some areas, but certain spots, such as bathrooms and the pool, can have weaker signals. On the plus side, the hotel provides convenient and free parking, adding to its appeal, especially for guests renting cars.
Families find Hotel LunaSol particularly inviting, thanks to its central yet tranquil location and accommodating amenities. The pool, with a large shallow section, is favored by families with young children, and the overall setup encourages guests to enjoy longer stays. While there are minor areas for improvement, such as mattress preferences and Wi-Fi consistency, the overall sentiment is that Hotel LunaSol offers a pleasant and valuable stay, making it a top choice for those wishing to experience Playa del Carmen with comfort and ease.
3-Star Hotel
This hotel is valued for its strategic location, providing easy access to local attractions. It features well-maintained rooms and a welcoming atmosphere, ensuring a comfortable and convenient stay.
Hotel near Golf Courses
Hotel near The Beach
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Small Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel LunaSol boasts an exceptional location in the heart of Playa del Carmen, making it an ideal choice for visitors seeking easy access to the area's top attractions. Situated just a few blocks from the renowned Fifth Avenue and the beautiful beach, the hotel offers a convenient base for exploring the lively surroundings, including a plethora of restaurants, shopping destinations, and entertainment options. Despite its central position, guests appreciate the peaceful and quiet atmosphere that allows for restful nights away from the bustling noise. With clean facilities, a lovely pool, and a friendly, helpful staff, the hotel provides excellent value and comfort. Its proximity to transportation hubs like the ferry terminal and bus station further enhances its appeal for travelers looking to explore Cozumel and beyond. Overall, Hotel LunaSol offers a perfect blend of location, comfort, and accessibility, making it a top choice for those wanting to experience the best of Playa del Carmen.
Hotel LunaSol offers a unique breakfast experience that leaves guests with a variety of options. While breakfast isn't served directly on the hotel premises, it is available at nearby restaurants, some of which have been praised for their excellent service and quality food. Guests appreciate the convenience, often enjoying a short walk to establishments like Chema, noted for its tasty and plentiful offerings, or Ocho's, known for its great breakfast fare. For those looking for a simple start to the day, complimentary morning coffee is available, adding a touch of convenience. Additionally, a breakfast box included in some room rates delivers a satisfying experience with sandwiches, fresh fruit, and a sweet treat. Although certain reviews suggest exploring other nearby breakfast spots to suit different preferences, the general consensus highlights the pleasant surprise and satisfactory quality of the breakfast options around Hotel LunaSol.
Hotel LunaSol offers a pleasant stay with its spacious, clean, and well-equipped rooms, providing good value for money. Guests appreciate the comfortable beds and cleanliness of the accommodations, with rooms meticulously cleaned daily. The convenience of a small refrigerator adds to the overall functionality. Although the soundproofing is lacking, rooms near the pool are quieter and particularly desirable.
The hotel is ideally located, just a stone's throw from Fifth Avenue, making it a great base for exploring Playa del Carmen’s shopping and dining scene. Many rooms feature a balcony, offering a nice spot for evening relaxation. While some rooms provide a larger terrace with pool views, guests find the bathroom spacious and upgraded, adding to the comfort of their stay.
Amenities include a lovely pool where guests can unwind, contributing to a peaceful and quiet environment. Despite some rooms needing updates in terms of fixtures, the eco-friendly and cozy atmosphere of the hotel compensates well. The overall condition of the property is praised, providing a cozy family feel with friendly surroundings.
Guests note some drawbacks such as outdated fixtures and hard mattresses, but the good location, clean space, and pleasant ambiance make this hotel an attractive option for those looking to enjoy the vibrant and charming Playa del Carmen area.
Hotel LunaSol generally receives positive feedback regarding the comfort of its beds, with many guests noting the beds to be comfortable, and even referring to them as comfy in multiple reviews. While the majority found the beds satisfactory, a few mentioned the firmness was not to their liking, describing them as a bit too hard or extremely hard. The beds are designed to comfortably accommodate two adults, though some guests found them to be rather narrow. Despite differing opinions on bed firmness, the hotel offers quiet and spacious rooms with modern accommodations that contribute to a pleasant stay. The rooms are clean and well equipped, providing a comfortable environment for families and couples alike. Overall, the beds at Hotel LunaSol are appreciated for their comfort in comparison to other options available in Mexico, though some guests suggest the possibility of renewal to enhance guests' experience even further.
Hotel LunaSol is consistently praised for its remarkable cleanliness and maintenance. Guests frequently comment on the well-kept and clean rooms, with daily impeccable cleaning standards. The bathrooms are often noted for being clean and spacious, offering a refreshing experience. The hotel’s entire property, including the pool area, receives commendations for its tidiness and peacefulness.
Despite a few isolated instances of minor cleanliness issues, such as a stray hair or a slippery floor upon arrival, the overwhelming sentiment is one of satisfaction with the hotel's cleanliness. The staff's attentive nature and commitment to maintaining a spotless environment contribute to the positive experience. Guests also appreciate the hotel's convenient and quiet location, providing a serene escape while remaining close to the bustling atmosphere of nearby attractions.
In summary, Hotel LunaSol impresses with its superior cleanliness and well-maintained facilities, creating a comfortable and inviting atmosphere for visitors seeking a tidy and tranquil stay.
Hotel LunaSol shines brightly in the hospitality sector, largely thanks to its remarkable staff. Guests often highlight the friendliness and professionalism of the team, describing them as exceptionally attentive, accommodating, and eager to assist. The reception staff, particularly individuals like Mr. Eduardo, Miguel, and David, receive special mentions for their helpfulness and strong command of English, offering invaluable recommendations on local excursions and dining spots.
The staff's dedication to guests is evident through their willingness to go above and beyond, even handling emergencies with kindness and efficiency. Notably, the night manager's exemplary service during a medical situation has been commended. Furthermore, the staff's effort to ensure comfort and address concerns plays a crucial role in the hotel's serene ambiance, distinguishing it from the bustling city outside.
The hotel also benefits from a lovely courtyard with a clean swimming pool, making it an ideal spot for families. Its strategic location and peaceful atmosphere provide a welcome retreat. With outstanding service, personalized attention, and a warm, welcoming vibe, Hotel LunaSol's staff truly enhances the guest experience, making it a top choice for travelers seeking a memorable and enjoyable stay.
Hotel LunaSol offers a mixed experience when it comes to Wi-Fi connectivity. Many guests have noted that the Wi-Fi works perfectly throughout the hotel, including in rooms and by the pool, providing a satisfactory experience for those staying on the premises. However, some areas appear to have weaknesses in signal strength, with specific mentions of the connection faltering in the bathrooms and being non-existent at the pool. While the lobby is highlighted as a reliable spot for internet access, a few guests found the lack of phones in the rooms a minor inconvenience. Overall, while there are reports of a good Wi-Fi experience in certain locations, others have found the connection to be slow or inconsistent.
Hotel LunaSol offers a delightful oasis for guests seeking relaxation in its beautifully maintained pool area. The pool, surrounded by lush greenery, creates a serene and peaceful atmosphere that enables visitors to unwind between outings. Guests often describe the pool as beautiful, clean, and well-maintained, providing a great place to cool off during the hot hours of the day. With its decent size and soothing sounds from the waterfall, the pool is an inviting space for guests to enjoy a refreshing dip.
The location of the hotel adds to its charm, situated in a quiet area not far from the beach and bustling shopping streets. This makes it an ideal spot for travelers looking for convenience without sacrificing tranquillity. The pool area is particularly praised for its secluded nature, offering a perfect retreat for relaxation with ample lounging chairs and vibrant neon lights that enhance the evening ambiance.
Guests appreciate the immaculate upkeep of the pool and surrounding courtyard, noting how the place is consistently cleaned and in excellent condition. The pool's layout includes different sections for various activities, allowing guests to enjoy an undisturbed experience due to the hotel's intimate size.
Overall, Hotel LunaSol's pool is a standout feature, offering a great combination of beauty, cleanliness, and a peaceful environment, making it an attractive choice for those seeking a quiet and relaxing stay.
Hotel LunaSol offers the convenience of parking right at the doorstep, with a number of spaces available directly in front of the reception area. The advantageous location allows guests to park their vehicles on the hotel premises, with private parking included free of charge as an enticing benefit. This convenience is particularly appreciated by those renting cars, as it provides both safety and ease during their stay. Despite the limited availability of parking spaces, guests generally find it sufficient since many visitors do not arrive with vehicles. However, on busier weekends, parking may spill onto the surrounding streets, where space is not always guaranteed or secure. Overall, the convenient and complimentary parking at Hotel LunaSol adds to the appeal of this well-located and comfortable hotel.
Hotel LunaSol is an ideal destination for families looking to enjoy a memorable vacation in Playa del Carmen. The hotel exudes a family-friendly atmosphere, providing a comforting space suitable for guests with small children. Families who have stayed here appreciate the convenience and comfort it offers. A standout feature is the beautiful pool, which boasts a large shallow section for kids to safely enjoy. The central location is another highlight, offering proximity to the city center and the beach, yet still maintaining a peaceful environment. While there have been some maintenance needs, the management is noted for being proactive in addressing guest concerns. Additional amenities, such as a kitchen near the pool, provide the flexibility to cook meals or enjoy a casual evening with tea, which many find practical for longer stays. Guests have found their experience at Hotel LunaSol meets expectations and plan to return, making it a highly recommended choice for families, especially those with young children.
Nestled in the heart of Playa del Carmen, Hotel LunaSol offers an inviting experience that meets the needs of budget-conscious travelers without compromising on quality. The hotel provides a welcoming atmosphere with excellent service and kindness from all staff, making guests feel valued and at home. The facilities include a pleasant pool, adding to the overall charm of the establishment.
Though not extravagant, the hotel embodies a cozy and peaceful environment, perfect for those who appreciate a quiet retreat during the day. The convenient location ensures guests are close to everything, allowing easy exploration of the vibrant surroundings. A good breakfast and clean premises further enhance the stay, contributing to the sentiment that it is a pretty good choice overall.
Despite some concerns about its pricing, the hotel is generally seen as a good value for money, particularly for families on a budget seeking both comfort and convenience. While the cost might be higher compared to similar hotels in the area, the personalized service and strategic location make Hotel LunaSol a noteworthy option for visitors to the region.
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Location
Breakfast
Rooms
The hotel is ideally located, just a stone's throw from Fifth Avenue, making it a great base for exploring Playa del Carmen’s shopping and dining scene. Many rooms feature a balcony, offering a nice spot for evening relaxation. While some rooms provide a larger terrace with pool views, guests find the bathroom spacious and upgraded, adding to the comfort of their stay.
Amenities include a lovely pool where guests can unwind, contributing to a peaceful and quiet environment. Despite some rooms needing updates in terms of fixtures, the eco-friendly and cozy atmosphere of the hotel compensates well. The overall condition of the property is praised, providing a cozy family feel with friendly surroundings.
Guests note some drawbacks such as outdated fixtures and hard mattresses, but the good location, clean space, and pleasant ambiance make this hotel an attractive option for those looking to enjoy the vibrant and charming Playa del Carmen area.
Beds
Cleanliness
Despite a few isolated instances of minor cleanliness issues, such as a stray hair or a slippery floor upon arrival, the overwhelming sentiment is one of satisfaction with the hotel's cleanliness. The staff's attentive nature and commitment to maintaining a spotless environment contribute to the positive experience. Guests also appreciate the hotel's convenient and quiet location, providing a serene escape while remaining close to the bustling atmosphere of nearby attractions.
In summary, Hotel LunaSol impresses with its superior cleanliness and well-maintained facilities, creating a comfortable and inviting atmosphere for visitors seeking a tidy and tranquil stay.
Staff
The staff's dedication to guests is evident through their willingness to go above and beyond, even handling emergencies with kindness and efficiency. Notably, the night manager's exemplary service during a medical situation has been commended. Furthermore, the staff's effort to ensure comfort and address concerns plays a crucial role in the hotel's serene ambiance, distinguishing it from the bustling city outside.
The hotel also benefits from a lovely courtyard with a clean swimming pool, making it an ideal spot for families. Its strategic location and peaceful atmosphere provide a welcome retreat. With outstanding service, personalized attention, and a warm, welcoming vibe, Hotel LunaSol's staff truly enhances the guest experience, making it a top choice for travelers seeking a memorable and enjoyable stay.
Wi-Fi
Pool
The location of the hotel adds to its charm, situated in a quiet area not far from the beach and bustling shopping streets. This makes it an ideal spot for travelers looking for convenience without sacrificing tranquillity. The pool area is particularly praised for its secluded nature, offering a perfect retreat for relaxation with ample lounging chairs and vibrant neon lights that enhance the evening ambiance.
Guests appreciate the immaculate upkeep of the pool and surrounding courtyard, noting how the place is consistently cleaned and in excellent condition. The pool's layout includes different sections for various activities, allowing guests to enjoy an undisturbed experience due to the hotel's intimate size.
Overall, Hotel LunaSol's pool is a standout feature, offering a great combination of beauty, cleanliness, and a peaceful environment, making it an attractive choice for those seeking a quiet and relaxing stay.
Parking
Family
3 Star
Though not extravagant, the hotel embodies a cozy and peaceful environment, perfect for those who appreciate a quiet retreat during the day. The convenient location ensures guests are close to everything, allowing easy exploration of the vibrant surroundings. A good breakfast and clean premises further enhance the stay, contributing to the sentiment that it is a pretty good choice overall.
Despite some concerns about its pricing, the hotel is generally seen as a good value for money, particularly for families on a budget seeking both comfort and convenience. While the cost might be higher compared to similar hotels in the area, the personalized service and strategic location make Hotel LunaSol a noteworthy option for visitors to the region.
Yes, Hotel LunaSol has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel LunaSol.
No, Hotel LunaSol doesn't allow dogs.
Yes, parking facilities are available at Hotel LunaSol.
No, Hotel LunaSol doesn't have a gym.
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