Playa del Carmen20.63001000,
-87.07227000,
Avenue. 15 Entre Calle 12 Y14 Col. Centro Mza 122 Lote 9 2 Loc.n D2(Show on Map)
7.1
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel B&B - 5th Avenue is celebrated for its strategic location, making it a prime choice for visitors keen on exploring Playa del Carmen. With close proximity to the vibrant Fifth Avenue, guests have easy access to an array of restaurants, bars, tourist shops and the beach. Despite this centrality, the hotel maintains a serene and quiet environment, ideal for restful nights. The staff is consistently praised for their friendliness and accommodating service, enhancing the overall experience.
The breakfast offerings receive mixed reviews, noted as basic yet sufficient by many, consisting of eggs, bread, yogurt, fruit and coffee. Guests appreciate the variety and the 24/7 availability of coffee and tea, though the late start of breakfast service can be inconvenient. In contrast, the hotel's evening meal options, often limited to light snacks like marquesitas, leave much to be desired, prompting guests to seek more substantial meals outside.
Rooms offer a mix of comfort and charm with some featuring personal verandas and cozy beds. However, significant maintenance is needed with guests reporting issues like outdated facilities, musty odors and cleanliness concerns. On the positive side, the hotel's quiet environment, air conditioning and basic room amenities, coupled with the warm staff, contribute to a generally pleasant stay.
Cleanliness reviews are mixed. While daily housekeeping ensures tidiness, recurring issues like pests, musty smells and outdated furniture detract from the overall experience. Enhanced cleaning practices and maintenance are needed to improve guest satisfaction.
The hotel’s Wi-Fi service is inconsistent with many guests experiencing weak or unstable connections. However, the availability of 24/7 free coffee is appreciated and the central location remains a significant draw.
The pool area is small but often described as relaxing and pleasant when maintained well. Issues with cleanliness and maintenance have been noted, but the lush surroundings add to the charm when the pool is in good condition.
Proximity to the beach is a highlight with many guests appreciating the short, convenient walk to the shore. The strategic location also makes access to key spots and beach activities easy and enjoyable.
Family travelers find the hotel accommodating and welcoming with amenities suitable for both families and other types of travelers. The hotel's atmosphere and layout make it a favorable choice for families, despite mixed opinions on its suitability for young children.
For nightlife enthusiasts, the hotel's central location is ideal, offering easy access to Playa del Carmen's lively scene while still providing a peaceful retreat. The combination of vibrant nightlife, quiet courtyards and helpful staff ensures guests enjoy the best of both worlds.
Overall, Hotel B&B - 5th Avenue offers a blend of excellent location, welcoming staff and comfortable accommodations, making it a well-loved spot for travelers despite areas needing improvement. Show more
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Categories
Hotel near Nightlife Spots
Located on 5th Avenue and near Coco Bongo, this hotel is surrounded by shops and restaurants, making it a convenient base for exploring the nightlife. The hotel is close to bars and restaurants.
Hotel with Free Wi-Fi
This B&B is tagged in our database as offering free Wi-Fi. Guests can enjoy seamless connectivity, which is valuable for those wanting to stay connected.
Cheap Hotel
Located on 15 Avenue between Calle 12 and 14, this B&B offers an affordable option. Its location provides access to the lively atmosphere of 5th Avenue.
Small Hotel
This B&B provides a personalized and comfortable experience. Its focus on hospitality and convenient location near 5th Avenue make it a great choice for those seeking a friendly and intimate stay.
Luxury Hotel
Hotel near The Beach
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
5-Star Hotel
Hotel with Outdoor Pool
Room Types
King RoomThis air-conditioned room includes a fan,minibar, a safe and a private bathroom with toiletries. There is a terrace with wonderful garden views.
Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Standard Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Standard Quadruple RoomThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 4 beds.
Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Superior Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
7.1
Good
Location
Hotel B&B - 5th Avenue is celebrated for its strategic and advantageous location, making it a prime choice for visitors keen on exploring Playa del Carmen. The hotel is praised for its close proximity to the vibrant Fifth Avenue, which is dotted with an array of restaurants, bars and tourist shops. Despite being centrally located, it manages to maintain a serene and composed environment, offering a quiet escape from the bustling nightlife nearby.
Guests appreciate how easily they can walk to the beach, bus terminal and various shopping centers. Landmarks such as the lively Coco Bongo nightclub and the ADO bus station are just steps away, adding to the hotel's convenience for tourists. The area is described as lively and safe, ideal for those looking to dine, shop and enjoy Playa del Carmen's vibrant street life without needing extensive transportation.
The hotel’s setting is frequently highlighted for its quiet courtyards and lush vegetation, providing a peaceful retreat amidst the city’s central chaos. This unique blend of centrality and tranquility allows guests to enjoy both restful nights and the ease of city exploration. The staff is commended for their friendly and accommodating service, enhancing the overall experience.
In summary, Hotel B&B - 5th Avenue stands out for its excellent location, balancing easy access to Playa del Carmen’s main attractions with a tranquil ambiance. Its central position coupled with welcoming accommodations and attentive service makes it a well-loved spot for travelers.
Breakfast
At 'Hotel B&B - 5th Avenue,' guests have mixed reviews about the breakfast experience. The offerings are described as basic yet sufficient, consisting of items like eggs, bread, yogurt, fruit and coffee. The simplicity and predictability of the menu are common themes with some travelers finding the morning meal light but tasty, while others more critical, describing it as meager or poor.
A notable positive is that the breakfast varies daily, adding a touch of variety. Guests appreciate having coffee and tea available around the clock and some find the inclusion of breakfast convenient given the value for the daily rate. The scenic garden setting for breakfast is a charming touch for many.
However, timing seems to be an issue, as breakfast starts quite late, often around 8:30 to 9 am, which isn't ideal for early risers or those with early excursions. There are also concerns about the punctuality and reliability of the breakfast service.
Overall, while the breakfast has its merits, expectations should be managed for a modest and straightforward morning meal.
Dinner
Hotel B&B - 5th Avenue offers a mixed dining experience that features prominently in guest reviews. While the complimentary breakfast appears to be a highlight for many, described as delicious and satisfactory, the same cannot be said for the dinner. Many guests expressed disappointment in the "dinner" provided by the hotel, which seems to often be a small snack rather than a proper meal. The recurring theme is that dinner often consists of a marquesita, a type of sweet crêpe or waffle cone, leaving guests feeling underwhelmed and misled by expectations of a more substantial evening meal.
Despite some reviews noting that the marquesitas were tasty, the consensus is clear that the dinner offered does not meet the standard of a full meal. Guests frequently had to venture out for a more fulfilling dining experience. Overall, the hotel’s evening meal offerings are more in line with a light snack, falling short of the advertised dinner, which led to some guests feeling misinformed. However, the availability of a café 24 hours a day was appreciated as a convenience. In summary, guests should plan for their main meal of the day to be enjoyed outside the hotel, while savoring the complimentary breakfast provided.
Rooms
Hotel B&B - 5th Avenue offers a mix of spacious and comfortable rooms, some featuring charming decorations, large cozy beds and personal verandas facing a serene courtyard with trees and a small artificial lake. Despite the hotel's top central location close to the beach and ADO terminal, it’s disappointing that many rooms need significant maintenance. Numerous guests noted issues with outdated and neglected facilities, including musty odors, dampness, mold and cleanliness concerns. Aspects like broken doors, peeling paint and worn-out bedding further mar the experience. However, there are redeeming features such as air conditioning, fridges in some rooms and basic functionalities. The hotel's environment is generally quiet, providing a peaceful retreat from the city hustle. Guests have highlighted the courteous staff and serene garden setting as bright spots in an otherwise mixed stay.
Beds
At Hotel B&B - 5th Avenue, guests had a varied experience with the beds. Many found the beds to be large and quite comfortable, mentioning that the king-size and large beds provided a comfortable sleeping experience. Some guests appreciated the big beds and the comfortable bedding, describing their rooms as comfortable and well-appointed.
However, a notable number of guests reported discomfort, often pointing out that the mattresses were old, saggy and sometimes springy. For some, the hard and old mattresses led to significant discomfort with beds even described as "hard as a rock" or "like stones." Issues such as broken springs, joined twin beds forming cracks and noise from the beds were also frequent complaints. The inconsistency in bed quality was evident with some guests finding their beds superbly comfortable while others found them unbearably hard or springy.
In summary, if staying at Hotel B&B - 5th Avenue, one might need to manage expectations regarding bed comfort, as guest experiences ranged widely. The location and overall room comfort were highlights, but the quality of the bed varied significantly with some rooms needing updates to enhance guest satisfaction.
Cleanliness
Hotel B&B - 5th Avenue is a mixed bag when it comes to cleanliness with reviews revealing a spectrum of experiences. Many guests acknowledged that the rooms were noticeably clean with daily housekeeping ensuring that towels were refreshed and rooms tidied. Some even highlighted the clean bed linen and spaciousness as positive aspects. Additionally, certain areas like the central building and the pool received praise for their upkeep.
However, there are significant areas that need attention. A recurring complaint involves issues with pests, specifically cockroaches and mosquitoes, as well as a general lack of thoroughness in the cleaning routine. Numerous reviewers mentioned musty, damp smells and mold, particularly in the bathrooms and closets. The furniture and facilities within the rooms were also described as outdated and in need of maintenance or replacement, detracting from an otherwise clean appearance.
The towels and linens were often reported as dirty or stained and many guests were dissatisfied with the bathroom's cleanliness. Instances of discovering insects, hair in the shower and even old worn-out installations contributed to a perception of neglect.
While the hotel boasts efforts to maintain cleanliness, the actual execution appears inconsistent. Enhanced cleaning practices and addressing the maintenance issues could vastly improve guest satisfaction at Hotel B&B - 5th Avenue.
Staff
The staff at Hotel B&B - 5th Avenue consistently receive praise in guest reviews for their friendliness and helpfulness. Guests frequently mention the kindness and attentiveness of the entire team, highlighting specific individuals like David and Noe for their exceptional service. The reception staff are often described as welcoming, pleasant and always willing to assist with any needs or inquiries. The warmth and polite demeanor of the staff contribute to a positive guest experience with some reviews noting that the team treated them like family.
Despite a few mentions of unhelpfulness and inattentiveness, the majority of feedback emphasizes the staff's eagerness to provide excellent service. Guests appreciate the smooth and polite interactions with the receptionists and other personnel. The management's approachability and responsiveness also receive commendations, enhancing the overall stay for many visitors.
Overall, the staff at Hotel B&B - 5th Avenue are recognized for their great human quality, friendliness and professional demeanor, making guests feel welcomed and well-cared for during their stay.
Wi-Fi
Hotel B&B - 5th Avenue receives mixed reviews when it comes to its Wi-Fi. While there are positive mentions of great Wi-Fi, fast internet and functional connections in certain areas, many guests report issues with the Wi-Fi signal. Common complaints include weak and spotty connections with some rooms having no coverage at all. Reports of the internet constantly going out, slow speeds and non-functional connections were frequent. On a brighter note, guests appreciated the availability of 24/7 free coffee and the hotel's safe, quiet, yet central location. Overall, travelers should be prepared for inconsistency in Wi-Fi performance during their stay.
Pool
Hotel B&B - 5th Avenue boasts a pool that garners mixed reviews. Despite its small size, the pool area is often described as a relaxing and pleasant space, surrounded by lush greenery that provides a lovely jungle feel. Guests appreciate the clean and refreshing state of the pool when maintained properly and it certainly adds to the charm of the outdoor and garden areas, making them inviting for a quick dip or relaxation.
However, there are several complaints about the pool's cleanliness and maintenance. At times, the pool has been reported as dirty, full of debris or even condemned and closed for various reasons, including construction and maintenance work. While some visitors find the pool fine or enjoyable, others have noted it can be too small, cold or not particularly inviting due to its outdated condition or mosquito larvae presence.
Overall, the hotel seems to provide a quaint and charming pool area when well-kept, though consistency in its upkeep may impact guests' experiences.
Beach
Hotel B&B - 5th Avenue boasts an enviable location that guests repeatedly praise for its proximity to the beach. The hotel is a short walk away from the beach with many guests highlighting it as just a few blocks or streets away. Its central location makes accessing the beach incredibly convenient, allowing quick and easy strolls to the shore.
Moreover, the hotel's situation near key spots like the ADO bus terminal enhances its accessibility. Guests appreciate the absence of street noise, contributing to a peaceful stay despite being in such a central area. The close proximity to Fifth Avenue, filled with its attractions and activities, adds further convenience for those looking to explore.
For those interested in beach activities, the location offers ample opportunities ranging from swimming to snorkeling. Though some reviews mentioned minor issues like the size of the beach or the lack of certain amenities, the overall sentiment highlights the hotel's strategic position for beachgoers. The pleasant walks to the beach, coupled with a clean pool and other facilities, make Hotel B&B - 5th Avenue a favored choice for a comfortable and enjoyable stay near the beach.
Family
Hotel B&B - 5th Avenue proves to be a solid option for families looking for an economical yet comfortable stay. Described as family-friendly and family-oriented, the hotel offers a safe environment ideal for family vacations. Many guests highlighted the accommodation's suitability for family stays, emphasizing its welcoming atmosphere and great spaces for family times. The presence of amenities that kids enjoyed adds to the hotel's family appeal.
The positive reviews underline the hotel's versatility, accommodating not only families but also singles, backpackers and those planning long stays. While most guests were families, appreciating the family-like treatment by the staff, there were mixed opinions on the hotel's suitability for young children. Some indicated it might be better suited for adults and not ideal for families with young kids.
The hotel features rooms with multiple beds, making it an excellent choice for family travel. This combination of affordability and a friendly environment makes Hotel B&B - 5th Avenue a favorable choice for families visiting Playa. However, it's worth considering the specific needs of younger children when planning your stay.
Nightlife
'Hotel B&B - 5th Avenue' is ideally situated at the heart of Playa del Carmen, making it the perfect spot for nightlife enthusiasts. Its prime location places guests just a stone's throw away from the bustling 5th Avenue, known for its vibrant music scene, restaurants and various hotspots including Coco Bongo disco. Numerous bars and nightclubs are within walking distance, providing easy access to a plethora of entertainment options.
Despite its proximity to the lively party strip, the hotel manages to maintain a quiet ambiance, offering a peaceful retreat after a night out. The courtyard and garden areas are particularly appreciated for their tranquility, allowing guests to unwind. Additionally, the area’s central location means guests also benefit from being close to key amenities such as an alternative ADO service to the airport, making transportation convenient.
Overall, 'Hotel B&B - 5th Avenue' offers a favorable blend of nightlife accessibility and a serene environment, ensuring guests can enjoy the best of both worlds.
4 Star
Hotel B&B - 5th Avenue presents a mixed experience when it comes to its four-star claims. The overall sentiment suggests it may not fully deliver on the four-star promise with several guests indicating the service and maintenance do not align with such a rating. However, the hotel is highly praised for offering excellent value for money with multiple reviews highlighting its affordability, especially considering the inclusion of breakfast and additional amenities like massages.
The central location adds to the hotel's appeal, making it a convenient choice for visitors wanting easy access to the city's attractions. Despite some dissatisfaction with the breakfast quality, guests often consider the price-quality ratio to be commendable.
While the hotel does not consistently meet the expectations of a four-star standard, many reviews deem it an excellent option for budget-conscious travelers seeking basic comfort in a prime location. If management addresses maintenance and service quality, it holds potential to better justify its advertised rating.
Accessible
Hotel B&B - 5th Avenue in Playa del Carmen receives mixed reviews on its accessibility for guests with disabilities. On the positive side, its central location is frequently highlighted, being in close proximity to the ADO bus station and public transportation options, making it easy to get around. The hotel's location is described as excellent for elderly guests and perfect for those without a car, despite the lack of nearby free parking.
The hotel boasts easy access to rooms and the pool with some rooms specifically designed to be disabled-friendly. Guests also appreciate that certain rooms are on the first floor, making them more accessible. The availability of coffee at any time is another perk appreciated by visitors.
However, there are areas where the hotel falls short. Multiple guests note issues with the air conditioning, such as it being loud, broken or leaking in the bathroom. Reports of worn-out facilities, broken stairs and general wear and tear further mar the stay experience. Some have pointed out that the hotel isn't fully adapted for disabled tourists and that more attention to detail in accessibility features is needed. There's also a lack of amenities such as fridges in rooms and the general condition of facilities has room for improvement.
Most guests agree that while the hotel is accessible to a degree, enhancements could improve the overall experience for disabled guests. The exceptional central location and good value remain strong points for travelers prioritizing convenience and budget.
Outdoor Pool
The outdoor pool at Hotel B&B - 5th Avenue is consistently highlighted for its appealing surroundings and relaxing ambiance. The garden and courtyard, featuring lush vegetation and a jungle vibe, complement the pool area beautifully, creating a serene environment for guests. Despite a few comments indicating that the pool fell short of some expectations or appeared neglected, many visitors appreciated its size, maintenance and the ample space available for lounging. The pool serves as a refreshing spot to cool off and integrates well with the hotel's indoor garden, further enhancing its aesthetic charm. While a simple pool, it contributes significantly to the peaceful and enjoyable atmosphere of the outdoor area, making it a great feature for outdoor enthusiasts.
Dog Friendly
Hotel B&B - 5th Avenue receives high marks from guests for its pet-friendly facilities and services. Pets are warmly welcomed with many reviewers noting that the hotel maintains a very pet-friendly atmosphere. Pet owners will find that their companions are treated with considerable care, as one guest mentioned that the staff treated their dog like royalty. The hotel offers accessible areas designated for pets, making it a convenient choice for dog owners. Spacious pet-friendly rooms and various perfectly dog-friendly areas contribute to a comfortable stay for both pets and their owners. However, it's worth noting that while the hotel excels in providing for pets, some areas of cleanliness may not be up to par, which could be a consideration for visitors. Overall, Hotel B&B - 5th Avenue is highly recommended for those traveling with pets, offering an accommodating and welcoming environment for furry friends.
Yes, Hotel B&B - 5th Avenue has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel B&B - 5th Avenue.
Yes, Hotel B&B - 5th Avenue welcomes dogs.
No, parking facilities aren't available at Hotel B&B - 5th Avenue.