Hotel 52 Playa del Carmen

Playa del Carmen 20.63941000, -87.06379400 , Calle 52 Entre 5ta Y 10 Av (Show on Map)
8.1
Very Good


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Summary of reviewsHotel 52 Playa del Carmen offers a well-rounded experience for travelers seeking an accessible yet tranquil accommodation option in Playa del Carmen. The hotel benefits from a prime location near the vibrant 5th Avenue, famous for its shops, restaurants and entertainment, while being just a short walk from the beach. This strategic positioning allows guests to enjoy the bustling city life and serene beach visits without the noise and hustle of the main tourist areas. The private, secure parking adds an extra layer of convenience, particularly for those traveling by car.

The breakfast offerings receive mixed reviews; while the taste and quality of the food are praised, the menu's lack of variety and slow service are noted points of improvement. Guests appreciate the rooftop setting for breakfast, which adds an appealing ambiance to their morning routine.

The rooms at Hotel 52 stand out for their spaciousness and modern amenities, including comfortable beds and effective air conditioning. The hotel's contemporary style is well-received, although some reviews mention issues with lighting, ventilation and occasional musty odors. Despite these minor drawbacks, the cleanliness of the rooms and the overall aesthetic receive positive feedback.

Cleanliness across the hotel facilities is generally well-regarded with rooms being tidied daily and common areas maintained in good condition. Although some isolated incidents of less-than-satisfactory cleaning are reported, the staff’s friendliness and attentiveness significantly enhance the guest experience.

The staff repeatedly receive high praise for their exceptional service, friendliness and helpfulness. Their willingness to go above and beyond for guests contributes to the overall positive atmosphere of the hotel, making it a standout choice in terms of service quality.

The WiFi experience varies with many guests reporting weak or intermittent signals, particularly in specific rooms. However, for those needing a reliable internet connection throughout their stay, there is room for improvement.

The rooftop pool and terrace are frequently highlighted as key features, offering a clean and inviting space with beautiful ocean views and a peaceful ambiance. Despite being occasionally cold, the pool's positive aspects are well-appreciated by guests. The ground floor pool, surrounded by palm trees, offers an alternative scenic retreat.

For families, Hotel 52 is a favorable choice with spacious suites, child-friendly pool and a generally quiet and comfortable environment. The hotel staff’s accommodating nature, even for families with infants, further elevates the experience, though privacy concerns with the bathroom setup should be noted.

Overall, Hotel 52 Playa del Carmen excels in providing a convenient and comfortable stay, enhanced by friendly service, strategic location and well-maintained amenities. While there are areas for improvement, particularly with WiFi and breakfast variety, the hotel offers good value and a pleasant retreat for those visiting Playa del Carmen.
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Hotel with Infinity Pool
Listed among hotels with infinity and rooftop pools, this hotel likely offers an infinity pool on its rooftop. This combination often provides guests with appealing views and a modern pool environment.

Hotel near Golf Courses

Hotel near The Beach

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Infinity Pool    Rooftop Pool    Panoramic View Pool    Outdoor Pool  


Hotel with Parking

Accessible Hotel

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Hotel with Rooftop Pool

Room Types
Guest Reviews
8.1
Very Good
Location
Hotel 52 Playa del Carmen is situated in an ideal location for those looking to experience the vibrant life of Playa del Carmen while still enjoying some tranquility. Located slightly outside the bustling nightlife, the hotel offers a peaceful refuge without sacrificing convenience. Guests appreciate its proximity to the famous 5th Avenue, known for its plethora of shops, restaurants and entertainment options, while still being distant enough to avoid the noise and hustle of the main tourist areas.

The beach is a short, pleasant walk of about four blocks, making it easy for guests to enjoy the beautiful coastline. The location is frequently described as superb, excellent and convenient with many guests noting that it's easy to access everything they needed. The hotel also features a secure, private parking area, adding an extra level of convenience for those traveling by car.

Guests often mention the strategic positioning of the hotel: it's close to the main attractions of Playa del Carmen, yet nestled in a quieter part of town. This balance allows visitors to relax and unwind while still being close enough to the action when they choose to explore. Additionally, the rooftop pool and sun loungers offer a perfect spot to enjoy the weather and city views.

Overall, Hotel 52 Playa del Carmen offers a great blend of accessibility and tranquility, making it an excellent choice for visitors who want to explore Playa del Carmen while having a peaceful place to retreat to at the end of the day.

Breakfast
'Hotel 52 Playa del Carmen' offers a breakfast experience that receives mixed reviews from its guests. Generally, the breakfast provided is described as tasty and delicious, praises particularly pointing to excellent seasoning by the chef. Guests appreciated the rooftop setting, adding allure to their morning meal.

However, many reviews highlight that while the breakfast is good and enjoyable, it suffers from a lack of variety. The selection is typically limited to three main dishes: omelette, scrambled eggs or chilaquiles, sometimes including pancakes. The repetitive menu can feel monotonous, particularly for guests staying multiple days. Some found the portions insufficient and the variety sparse, often hoping for more substantial options or a buffet setup, which could alleviate some of the dissatisfaction.

Several complaints noted that the service could be slow, sometimes taking too long to deliver the food. On the other hand, the fresh fruit and juices were well-received by many guests, adding a refreshing touch to the meal. Others mentioned enjoying timely service and the overall quality of the breakfast.

In conclusion, while the ambiance of the rooftop breakfast and the taste of the food are generally appreciated, the limited variety and occasional service issues suggest there is room for improvement to better meet the guests' expectations.

Rooms
The rooms at Hotel 52 Playa del Carmen have garnered much praise for their spaciousness and modern amenities. Many guests appreciated the large, comfortable beds and clean conditions of the rooms, which closely mirrored the photos online. The hotel’s contemporary style adds to the overall pleasing aesthetic with some rooms featuring a stylish industrial design. The air conditioning works well, enhancing the comfort of the spacious rooms, which often include sizable beds and functional bathrooms.

However, there are some recurring criticisms, particularly concerning the lighting and ventilation. Several guests mentioned that certain rooms, especially those on the ground floor, can be quite dark and poorly lit, often lacking natural light. The bathrooms, while clean and functional, are frequently described as small and lacking privacy due to sliding doors that don’t close properly. Musty odors and humidity are also noted issues in a few rooms, detracting from the overall experience.

On a positive note, the hotel’s location is lauded as convenient, close to Fifth Avenue and the beaches, making it easy for guests to explore the local area. The hotel itself is clean and well-maintained with friendly staff ensuring that the rooms are attended to daily. Despite the minor drawbacks, the price/performance ratio is often deemed satisfactory, offering a comfortable stay in a modern setting.

Beds
At Hotel 52 Playa del Carmen, guests have consistently raved about the exceptional comfort of the beds. Many reviews highlight the super comfortable and soft mattresses, ensuring an excellent night's sleep. Words like delicious, dreamy and extraordinary are frequently used to describe the bedding experience with guests appreciating the high-quality, spacious and functional beds. The bedding is commended for being of very good quality with white sheets and daily cleaning service adding to the overall comfort.

While the majority of the feedback is overwhelmingly positive with phrases such as the best bed I've ever tried and incredibly comfortable beds, some guests noted that the pillows were a bit too firm or thick for their liking. Despite a few remarks about hard or lumpy pillows and the occasional uncomfortable sofa bed, the beds themselves consistently receive high praise.

Guests also enjoyed other aspects of their stay, such as the beautifully landscaped courtyard and rooftop pool area. Overall, the focus on comfortable bedding and cozy accommodations makes Hotel 52 Playa del Carmen a noteworthy option for travelers seeking relaxation and a good night's sleep.

Cleanliness
Hotel 52 Playa del Carmen has garnered a mixed response in terms of cleanliness from its guests. On the positive side, many patrons have commended the hotel for its immaculate and well-maintained facilities. Rooms are often highlighted as being very clean, comfortable and tidied daily. The modern and nicely decorated structure adds to the appeal with reassuring mentions of clean common areas and an aesthetic design sense that is both welcoming and pleasing.

The staff has also been frequently praised for friendliness and attentiveness, further enhancing the overall positive experience. The pool, although occasionally cited for needing better maintenance, is generally appreciated for its cleanliness and good condition. Moreover, the hotel's amenities and location receive favorable remarks, contributing to the comfort and convenience of the stay.

However, not all reviews reflect satisfaction. Some guests have reported issues such as stains on sheets, dust on floors and sporadic musty odors in certain rooms. A few reviews mentioned dirt in specific areas like the breakfast zone, bathrooms and even a sighting of a cockroach in one room. Additionally, towels have sometimes been described as stained or old and a few guests noted that the cleaning standards did not meet their expectations.

Despite some lapses, the positive aspects of cleanliness at Hotel 52 Playa del Carmen, combined with its modern facilities and friendly staff, are generally well-regarded. For those prioritizing cleanliness, it's apparent that experiences can vary with many guests finding their stay to be satisfactory while others see room for improvement.

Staff
Hotel 52 Playa del Carmen has received extensive praise for its staff, who are frequently described as very polite, friendly and welcoming. Guests consistently note the staff's helpfulness and their willingness to go above and beyond to ensure a comfortable stay. The reception team, in particular, stands out for their friendliness and helpful nature, often greeting guests with a smile and providing excellent service. Many reviewers highlight the staff's kindness and attentiveness, mentioning their exceptional support and hospitality.

Despite some isolated incidents of less favorable interaction, the general consensus is that the staff's overall treatment of guests is commendable. They are described as knowledgeable, providing good advice and solutions promptly. The attentive and welcoming nature of the staff seems to be a significant factor contributing to the hotel's excellent value for money. Guests appreciate the peaceful and quiet location of the hotel, combined with the friendly service, making it a standout choice for those visiting Playa del Carmen.

In summary, while there are occasional mentions of areas for improvement, the positive feedback overwhelmingly indicates that the staff at Hotel 52 Playa del Carmen substantially enhance the guest experience with their exceptional service, kindness and friendly demeanor.

Wi-Fi
At 'Hotel 52 Playa del Carmen', the WiFi experience varies widely among guests, primarily skewing towards the negative side. Many guests reported that the WiFi signal is weak or intermittent in certain rooms and areas of the hotel, particularly on the 4th and 5th floors and in rooms 216 to 218. Some have mentioned the internet connection was nearly nonexistent or required stepping out of their rooms to get a reliable signal. Several reviews highlighted that the WiFi would often disconnect, making it impractical for regular use. There were also complaints about the internet being too slow, even by regional standards or not working at all throughout their stay.

Nonetheless, a few guests had a more positive experience, noting that the WiFi worked well for them or that the internet speed was good. Despite the mixed reviews, it appears the hotel's WiFi service has significant room for improvement to meet the expectations of all guests.

Pool
Hotel 52 Playa del Carmen stands out for its rooftop pool, which consistently garners praise from its visitors. Many guests highlight the pool's cleanliness, making it a pleasant and inviting spot to unwind. Positioned on the rooftop, it offers a beautiful view of the ocean and a peaceful atmosphere, perfect for relaxation.

Despite its relatively small size, the pool is noted for being comfortable and well-maintained, although a few guests mentioned that the water can be quite cold at times. The rooftop terrace, accompanied by a bar offering reasonably priced food and a good breakfast, further enhances the experience by blending leisure with convenience.

Families, in particular, appreciate the pool as it provides an enjoyable space close to the city's main attractions while still ensuring a tranquil environment for rest. While there are occasional mentions of the pool needing maintenance or being closed early, the majority of reviews emphasize the beauty and positive ambiance of the rooftop area.

In addition to the rooftop pool, there is another pool located on the ground floor, surrounded by palm trees, offering a different but equally enjoyable setting. Overall, the pool areas at Hotel 52 Playa del Carmen are well-received, providing a comfortable, scenic retreat for guests.

Beach
Hotel 52 Playa del Carmen boasts a prime location close to some of the most beautiful sections of the public beach. Guests can easily access the quieter and wider areas of the beach through a short walk to calle 44 or 72. This proximity allows for a peaceful beach experience away from the hustle and bustle, yet still provides the convenience of nearby amenities. The famous 5th Avenue starts right at the corner of the hotel, offering easy access without the associated noise. The hotel's location even includes nearby taco bars, adding to the local charm. Overall, the accessibility and beauty of the nearby beaches are among the highlights praised by guests.

Parking
Hotel 52 Playa del Carmen offers predominantly positive remarks from guests about its parking facilities. A recurring praise is its secure underground parking, which is mentioned often and appreciated by visitors. The convenience of free parking adds to its attractions, making it an appealing choice, particularly for those traveling by car. Moreover, the location of the parking within close proximity to 5th Avenue and the beach, provides easy access to major attractions.

However, the parking spaces are limited and can fill up quickly, especially given the size of the hotel. Some guests note the parking garage is narrow and the slope leading to it can be challenging. Despite these occasional inconveniences, the availability of alternate parking options on the street is a valued feature.

In summary, the parking arrangement at Hotel 52 Playa del Carmen is largely favorable with secure, convenient and free options, albeit with some limitations regarding space and accessibility. Visitors appreciate the added security and central location, making it a practical choice for those visiting Playa del Carmen.

Family
Hotel 52 Playa del Carmen is a renowned choice for families, offering a range of amenities and a welcoming atmosphere. The hotel is particularly praised for its suitability for family vacations, providing what is needed for a comfortable stay, whether it's a brief visit or an extended trip. The spacious suites, including options with multiple bedrooms, cater well to larger family groups, ensuring plenty of room and necessary conveniences.

The staff is recognized for their friendliness and accommodating nature, going above and beyond to assist families, including those traveling with infants. The location is convenient, close to the vibrant 5th Avenue, enhancing the overall experience with easy access to local attractions.

Amenities such as a child-friendly pool are highlighted as ideal for keeping children entertained. Families have found the hotel both quiet and comfortable, making it a suitable environment for relaxation. Additional touches, like room decor for special occasions, add to the appeal for family stays.

However, parents should note a few considerations. While the hotel environment is generally family-oriented, there are comments about the privacy of the bathroom setup when traveling with a larger group. The walk back to the hotel can be less comfortable in certain areas and some aspects of the pool area could be safer with better identification.

Overall, Hotel 52 Playa del Carmen is highly recommended for families seeking a pleasant, well-located and accommodating place to stay during their visit to the area.

4 Star
Hotel 52 Playa del Carmen is generally recognized as providing good value for money with many guests noting that it offers a favorable balance between price and quality. Despite being advertised as a four-star establishment, several reviews suggest that the hotel does not quite meet that standard. Instead, it is more accurately described as a decent three-star hotel with some amenities and services falling short of four-star expectations.

Many visitors appreciated the cleanliness and overall niceness of the hotel with its entrance giving an impressive first impression. The facilities, including food, were praised by guests, contributing to an overall positive stay. However, there were some negative experiences, such as issues with air conditioning and noise levels within the hotel, which detracted from the overall experience for some guests.

While it might not fully align with its claimed four-star rating, Hotel 52 Playa del Carmen still manages to satisfy many of its guests through decent facilities, a reasonable price-performance ratio and generally pleasant accommodations. Guests would recommend the hotel for its good value for money and would consider returning despite the discrepancies in its star rating.

Romantic
Hotel 52 Playa del Carmen emerges as an excellent destination for a romantic getaway. The hotel's beautiful setting, especially during sunset, creates a picturesque backdrop ideal for couples. The rooftop terrace is a highlight, featuring a wonderful pool where guests can unwind together. Many couples, including honeymooners, have appreciated the special touches such as room decorations with rose petals and towel swans, which add a romantic flair to their stay. The atmosphere is quiet and conducive to relaxation with modern amenities ensuring comfortable nights. Additionally, the hotel's amazing service contributes to an overall great experience, making it a lovely retreat.


Yes, Hotel 52 Playa del Carmen has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at Hotel 52 Playa del Carmen.

No, Hotel 52 Playa del Carmen doesn't allow dogs.

Yes, parking facilities are available at Hotel 52 Playa del Carmen.

No, Hotel 52 Playa del Carmen doesn't have a gym.

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