Ahava Hotel

Playa del Carmen 20.62810900, -87.07271500 , 10 Avenida Norte 10 Bis S/n (Show on Map)


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Summary of reviewsAhava Hotel, located in the vibrant hub of Playa del Carmen, has garnered praise for its excellent location, making it an ideal spot for exploring local attractions. It's situated close to the bustling Fifth Avenue and within a short walk from the beach, offering convenience with proximity to shops, restaurants and nightlife. Despite being at the heart of the action, it provides a quiet retreat, enhancing its appeal for travelers seeking both excitement and tranquility.

The rooms at Ahava Hotel are frequently described as spacious, clean and comfortable, featuring modern amenities such as air conditioning, king-size beds, mini-fridges, safes and balconies. The minimalist, elegant decor receives positive remarks and the large, comfortable beds are particularly appreciated, contributing to a restful stay. Cleanliness is upheld to high standards with daily cleaning and towel changes ensuring well-maintained rooms and common areas.

The staff at Ahava Hotel are noteworthy for their friendliness and attentiveness, contributing significantly to the guest experience. Visitors appreciate the welcoming atmosphere and the exceptional service from both reception and housekeeping teams. Specific staff members, often highlighted for their kindness, help make stays memorable.

Although Ahava Hotel does not offer breakfast, guests are provided with discount cards for nearby restaurants and good breakfast options are within easy reach. Additionally, families find the hotel accommodating, thanks to the spacious rooms and helpful staff. However, noise from nearby clubs and bars can sometimes be an issue, affecting the overall comfort for some guests.

A few areas for improvement are noted, such as the pool, which, despite being a cozy spot, sometimes suffers from cleanliness and maintenance issues. The Wi-Fi service also receives frequent criticism for its instability and weak performance, impacting in-room entertainment for some guests.

In summary, Ahava Hotel stands out for its strategic location, friendly staff and comfortable accommodations, making it a solid choice for those looking to explore Playa del Carmen while enjoying comfortable lodging. The combination of convenience, affordability and welcoming service ensures a positive experience for most visitors.
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Categories
Small Hotel
This hotel offers a comfortable and personalized experience with its attention to detail and friendly service. Its intimate setting and convenient location make it a great base for exploring Playa del Carmen.

Hotel with Indoor Pool
Offers a comfortable stay with essential amenities. The indoor pool provides guests with a year-round option for swimming and relaxation, regardless of weather conditions.

Hotel near The Beach

Family Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Cheap Hotel

Accessible Hotel

3-Star Hotel

Hotel with Heated Pool

Room Types
Deluxe King Room Please note that the balcony is subject to availability.

Twin Room This air-conditioned twin room includes a flat-screen TV with streaming services, a private bathroom as well as outdoor furniture. The unit offers 2 beds.

Guest Reviews
Location
Nestled in the vibrant hub of Playa del Carmen, Ahava Hotel boasts an enviable location that resonates strongly with its guests. The hotel's proximity to the bustling Fifth Avenue, a popular tourist destination teeming with shops, restaurants and nightlife, is a recurring highlight in visitor feedback. Just a block away from this central artery and only a short walk from the beach, visitors find themselves perfectly positioned to explore the city's offerings.

Convenience seems to be the hallmark of Ahava Hotel with easy access to various amenities including the ADO bus terminal, Walmart and notable attractions like Coco Bongo and the Frida Kahlo museum. The central location allows guests to stride effortlessly to pubs, restaurants, markets and nightclubs, making it an ideal spot for those looking to immerse themselves in the lively local culture.

Despite being at the heart of the action, the hotel manages to provide a quiet retreat, ensuring a restful stay away from the city's cacophony. Cleanliness, comfort and friendly staff complement the excellent location, making it a favored choice for touring, shopping, dining or simply soaking in the local atmosphere.

In terms of value, guests frequently mention the favorable price-to-location ratio, praising the hotel's affordability without compromising on accessibility. Whether it's for short stays or extended holidays, Ahava Hotel offers a strategic starting point for a memorable Playa del Carmen experience.

Breakfast
Ahava Hotel does not offer breakfast or facilities to make your own, despite some listings suggesting it is included. However, they do provide a card giving discounts at nearby restaurants and there are good breakfast spots less than a block away.

Rooms
Ahava Hotel offers a mixed experience with its room accommodations, though there are numerous positive aspects to highlight. The rooms are generally described as spacious, clean and comfortable, often featuring amenities such as air conditioning, a king-size bed, a mini fridge, a safe and a balcony. Many guests appreciate the large and comfortable beds, making the rooms ideal for couples or short stays. Additionally, some rooms come with modern amenities such as Netflix on the smart TV and the rustic decor is often praised for its minimalist, elegant design.

However, there are consistent comments about the noise level, particularly from nearby clubs and bars, which can make it hard to rest, as well as issues with room ventilation and moisture. Some guests noted that certain equipment, such as refrigerators and showers, need maintenance and the hotel itself could benefit from modern upgrades and better soundproofing.

Despite these issues, the hotel's location and the friendly staff frequently receive positive remarks, making it a convenient choice with good value for the money, especially for travelers planning to spend most of their time exploring the area. The common areas, while sometimes in need of cleaning, are functional and add to the overall aesthetic of the hotel.

Beds
Travelers visiting Ahava Hotel consistently commend the comfort of the bedding, often highlighting the spacious and cozy nature of the beds. Many reviews praise the beds as being very comfortable with several noting the large size, especially the king beds and the excellent support provided. The comfort levels seem to accommodate a good night's rest with phrases such as the most comfortable bed I ever slept on and the bed was quite comfortable appearing frequently.

However, experiences with bed comfort do have some variations. Although the majority find the mattresses comfortable and bedding satisfactory, a few guests mention that the beds were too hard or that the bedding quality was mediocre. There are occasional comments about noise with beds being described as squeaky.

Despite these mixed opinions, the positive feedback largely outweighs the negative, indicating that Ahava Hotel mostly meets expectations regarding bed comfort. This consistency in guests' experience with bed comfort, alongside other notable mentions of cleanliness and friendly staff, makes it a reliable choice for those prioritizing a good sleep during their stay.

Cleanliness
Ahava Hotel consistently upholds a high standard of cleanliness with guests frequently commending the well-maintained rooms and facilities. The rooms are described as very clean, comfortable and suitable for couples. Daily cleaning and towel changes ensure that guests return to tidy and refreshed spaces, bolstered by the diligent and friendly cleaning staff. The hotel's location is also highlighted as an advantage, providing easy access to local attractions and restaurants.

However, some areas for improvement were noted. A few reviews mentioned issues with the condition of certain amenities, such as the bathroom and desk and sporadic sightings of bugs. Despite these occasional drawbacks, the general sentiment is that of a clean and welcoming environment, making Ahava Hotel a solid choice for travelers looking for affordability and cleanliness in a prime location.

Staff
Visitors to Ahava Hotel frequently highlight the friendly and helpful nature of the staff. The team is noted for their attentiveness and exceptional service, creating a welcoming atmosphere for guests. Many reviewers mention specific staff members, such as Angel, Ramón and Max, who left a positive impression through their kindness and support. Housekeeping and reception staff are also praised for their courteous and efficient service.

While most interactions with the staff are positive, a few guests felt that some receptionists lacked sympathy and were not as hospitable as expected. Despite these occasional lapses, the majority of guests appreciate the effort made by the staff to accommodate their needs and resolve any issues that arise during their stay.

Overall, Ahava Hotel's team is commended for their friendliness, attentiveness and willingness to help, contributing significantly to the positive experiences of their guests.

Wi-Fi
Ahava Hotel, while boasting excellent service for the price and remarkable location, has encountered frequent criticism regarding its Wi-Fi. Many guests noted that the internet connection is weak or unstable, often failing to work inside the rooms. Reports frequently mention difficulty maintaining a connection with some guests experiencing a very slow or completely unusable internet service. There are occasional mentions of good Wi-Fi; however, they are outnumbered by comments pointing to poor performance. Several guests also noted issues connecting to Netflix or other streaming services, which significantly impacted their in-room entertainment. Despite having individual networks for each floor, consistent, reliable internet seems to be a recurring issue.

Pool
The pool at Ahava Hotel garners mixed reviews. Many guests describe it as small but cozy, offering a refreshing respite from the day's activities. Families with children find it to be an enjoyable entertainment spot despite its size. The pool area is considered nice and well-situated with some appreciating its proximity to the street, providing an interesting view. However, the small size of the pool is a recurrent theme with several reviews noting it is smaller than expected and doesn't match the photos online.

Considerations about cleanliness are common with multiple guests mentioning that the pool was dirty at times and some even found it uninviting due to maintenance issues or the water quality. There have also been instances when the pool was out of order or even empty upon arrival, detracting from the expected experience.

Despite its location in the lobby and next to the main entrance hallway, which can make it seem less private and subject to noise from the street, some find the atmosphere around the pool pleasant for sitting out. The temperature of the water also doesn't seem to meet expectations with comments about it being too cold or salty.

In summary, while Ahava Hotel's pool has its charm and serves as a nice area for relaxation, especially for children, its small size, cleanliness issues and occasional maintenance problems could potentially hinder the experience for guests expecting more from this amenity.

Beach
Ahava Hotel boasts an enviable location in Playa del Carmen, placing guests in the heart of the action with close proximity to the beach. Within a few minutes' walk—ranging from two to ten minutes—guests can easily access the beautiful sandy shores. This convenience is consistently highlighted in the reviews with many mentioning how the hotel is just a few blocks away from Fifth Avenue, another vibrant area featuring numerous shops and dining options.

Visitors frequently commend the hotel’s excellent and ideal location for those looking to enjoy both the beach and the local attractions without needing transportation. Despite some notes on additional beach fees, the general consensus underscores the positive aspect of being within such a short distance to Playa del Carmen’s main beachfront. With its prime positioning, Ahava Hotel serves as a great base for enjoying the coastal beauty and urban delights of this popular destination.

Family
Ahava Hotel emerges as a family-friendly establishment, ideal for those planning a vacation with children. Many guests appreciated the welcoming atmosphere and found the hotel suitable for family trips, including those with young children. The spacious and well-decorated rooms provide a comfortable environment, well-suited for families needing ample space and privacy.

The hotel's location is praised for its convenience, especially for those looking to explore 5th Avenue, making it a strategic spot for family-oriented sightseeing. There is a sense of ease for parents, as the staff are noted for their helpfulness, even going as far as to assist guests with disabilities or other needs.

However, noise from nearby bars can be an issue, particularly for rooms facing inner courtyards, which some guests found louder than expected. While the overall environment is family-friendly, there are some indications that not all areas might cater ideally to family needs. Suggestions for improvements such as welcome hampers for families hint at the potential for enhancing the experience for family travelers.

Overall, Ahava Hotel stands out for its family-friendly nature, strategic location and accommodating staff, making it a viable choice for families planning a short or prolonged stay.

3 Star
Ahava Hotel presents an economical option for travelers and is generally recommended for its excellent service and attention. Guests have found the place to be clean and comfortable, fitting the description of a three-star stay. While the location is advantageous, some feel the price does not quite match the facilities offered with a few noting that the hotel appears better in pictures than in reality. Described more as a bed and breakfast or even a motel, the hotel could enhance its appeal by aligning its profile with actual offerings and adding more services, such as in-room coffee makers. Adequate taxi transport is available, making it a fair deal for those seeking budget-friendly accommodation.

Accessible
Ahava Hotel boasts a commendable degree of accessibility for guests with disabilities, making it a practical choice for travelers seeking ease and convenience. The hotel's prime location, close to 5th Avenue, ensures that essential city attractions are within easy reach. Guests frequently noted that the common areas and main facilities are both accessible and clean, enhancing the overall experience.

The presence of an elevator ensures that moving between floors is straightforward, complementing the available stairs for those who prefer them. Additionally, the hotel staff were praised for their welcoming demeanor and the value offered, which adds to the overall positive experience of staying at Ahava Hotel.

Despite some minor comments on cleanliness, the hotel maintains a generally clean environment with few reports of bugs. The accessibility extends to the rooms, providing comfort and suitability for all guests. Therefore, Ahava Hotel demonstrates a strong commitment to accommodating guests with disabilities, ensuring a pleasant and hassle-free stay.

Heated Pool
Ahava Hotel's pool area has some mixed feedback. While it's noted that there is pool water, several guests mentioned the absence of a heated pool and some expressed disappointment finding the pool facilities unavailable during their stay. The terms not usable, no heated pool available and the pool is in the shade and very cold appear frequently, indicating potential concerns about both temperature and accessibility. While the pool was informative to some, the recurring themes of unavailability and cold water suggest that those looking for an actively enjoyable pool experience may need to manage their expectations.

Indoor Pool
Travelers to Ahava Hotel share mixed opinions regarding the indoor pool. The pool, described as covered and located in front of the reception area, is noted for its close proximity to guests. However, several reviews highlight its small size and infrequent availability with some guests reporting that the facility is generally not suitable for use or not available at all. The main and general areas surrounding the pool also received critiques for not being suitable. Issues such as the absence of hot water, air conditioning and accessible outdoor facilities were also mentioned, reflecting some limitations in the hotel's amenities. Despite these points, guests who focused on the pool's covered nature found it a convenient, albeit limited, feature during their stay.


Yes, Ahava Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Ahava Hotel.

No, Ahava Hotel doesn't allow dogs.

No, parking facilities aren't available at Ahava Hotel.

No, Ahava Hotel doesn't have a gym.

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