3-Star HotelSummary of reviews related to the '3 Star' categoryParque Santiago IV Official has left many guests pondering why it carries a three-star rating, as it offers features and amenities often found in higher-rated establishments. The property boasts a classy, stylish appearance with gorgeous pools, exceptionally clean environments and lush gardens that add to its charm. The staff consistently receive praise for being accommodating and helpful, enhancing the overall guest experience. Guests have also noted plenty of activities available for children, making it a family-friendly destination.
However, opinions on the accommodations are mixed. Some find the rooms to be acceptable for a three-star apartment, while others feel they are slightly dated and basic compared to the hotel’s beautiful exterior. Issues such as outdated furniture, noise levels and discomfort with the beds have been mentioned. Moreover, there have been comments about a lack of essentials like dishwashing sponges and cloths, limited bed choices and insufficient room maintenance.
Despite these drawbacks, many visitors rate their overall experience as very good with some expressing willingness to return in the future, even calling it their favorite place to stay. The resort seems to strike a balance between providing a comfortable, enjoyable stay and areas that could benefit from improvement.
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