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Summary of reviewsNestled in the enchanting Troodos Mountains of Cyprus, New Helvetia Hotel offers guests a serene and picturesque escape. The location, surrounded by pine trees and near scenic trails and waterfalls like the popular Caledonia Trail, is consistently praised for its tranquility and idyllic charm, serving as an excellent base for nature lovers and outdoor enthusiasts. Despite its peaceful setting, the hotel remains conveniently close to the village center and the charming town of Platres, with easy access to nearby dining options.
The hotel staff is frequently lauded for their warm, courteous, and helpful nature, contributing significantly to the welcoming atmosphere. The family-run aspect of the hotel enhances the personalized and attentive service, making guests feel right at home.
Breakfast receives mixed reviews, with some guests enjoying the tasty and traditional offerings while others suggest there's room for improvement in variety and quality. Rooms at the hotel are clean and generally comfortable, though some guests note the decor is outdated and in need of upgrades. The lack of soundproofing and small room sizes are common concerns, but the basic cleanliness and comfort remain reliable. Additionally, the overall cleanliness of the hotel is appreciated, complementing its historic charm despite a slightly aged appearance.
Parking is identified as a challenge due to limited spaces, and while some find the beds comfortable, there are suggestions for improvement regarding pillow quality and firmness. Overall, New Helvetia Hotel offers a peaceful retreat characterized by its beautiful location and friendly service, with opportunities for enhancement in certain amenities and facilities. Show more
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Family Friendly Hotel
This hotel offers comfortable accommodations and is centrally located, making it easy for families to explore Limassol's attractions. It provides a convenient base for a family vacation.
What percentage of your guests are families?Between 50% and 90%
Family-Friendly room types:
Family rooms. Number: 5
Please suggest which room type a family with one child should choose and where the child will sleep: Trible
Please suggest which room type a family with two children should choose and where the children will sleep: Family room , interconnecting , maisonette suite
Please suggest which room type a family with three children should choose and where the children will sleep: Maisonette suite
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: Triple
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: Triple
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: Triple
Baby cot details:Max age:2 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Do you offer babysitting/child services?Yes, at an hourly charge: € 10,00
Additional amenities for children:
Kid-friendly buffet
Kid meals
Books for kids
Children television networks
Table tennis
Answers last updated by New Helvetia Historic Hotel
The New Helvetia Hotel offers a comfortable stay. It is a suitable option for budget-conscious travelers.
Hotel for Honeymoon
Business Hotel
Hotel with Parking
Hotel with Gym
Room Types
Double or Twin RoomThis room features free Wi-Fi and a satellite TV. It opens to a balcony looking out onto the pine trees.
Studio - Annex BuildingThe studio is located in an annexe about 200 metres from the main building.
It includes a kitchenette.
Housekeeping is available upon request.
Maisonette SuiteThis split-level suite features free Wi-Fi and a satellite TV. It opens to a balcony looking out onto the pine trees.
It boasts either 1 double or 2 single beds. Please inform property in advance regarding bedding preferences.
Triple Room (2 Adults + 1 Child)This room features free Wi-Fi and a satellite TV. It opens to a balcony looking out onto the pine trees.
Family Room (2 Adults + 2 Children)This room features free Wi-Fi and a satellite TV. It opens to a balcony looking out onto the pine trees.
Single Room with Balcony
Guest Reviews
7.6
Good
Location
Nestled amidst the enchanting Troodos Mountains of Cyprus, New Helvetia Hotel offers a serene escape from the hustle and bustle of city life. Guests consistently rave about the superb and picturesque location, which is tucked away from the more bustling areas, providing tranquility and a perfect setting for relaxation, especially for couples seeking an idyllic retreat. The hotel is beautifully perched amongst pine trees, offering picturesque views of the forest and a charming colonial feel. This historic and vintage hotel provides a serene and atmospheric experience close to scenic trails and enticing waterfalls, such as the popular Caledonia Trail. With stunning views and a peaceful atmosphere, the location serves as an excellent base for cycling trips or leisurely walks along the nearby trails.
Despite its serene forested setting, the hotel is conveniently located near the village center and the charming little town of Platres, with easy access to nearby restaurants and coffee shops. Guests appreciate the enchanting environment as well as the friendly and helpful staff, highlighting the overall positive impression of the hotel’s location. Its proximity to natural wonders like the Kaledonia waterfall adds to the allure of this outstanding location, making it an ideal destination for nature lovers and outdoor enthusiasts seeking both adventure and relaxation.
Breakfast
Guests at the New Helvetia Hotel have shared mixed impressions of the breakfast experience. Many appreciated the offerings, describing them as good, tasty, or even top notch, with some enjoying the inclusion of a traditional Cypriot breakfast that, though not very varied, was considered delicious by several visitors. A few guests found the breakfast buffet varied and were pleased with items like the fruit salad and coffee. On the downside, a significant number of reviewers mentioned that the breakfast was basic, modest, or not what they expected, with comments noting it was more akin to hostel standards rather than a 3-star hotel. Specific criticisms included the lack of variety and the average quality of ingredients, with suggestions for improvements such as adding scrambled eggs and pastries. Overall, while some guests were satisfied with the morning offerings, others felt there was room for enhancement.
Rooms
The New Helvetia Hotel offers a mix of experiences when it comes to its accommodation. The rooms are generally described as clean and boast comfortable mattresses, which can make for a welcoming stay. Guests have appreciated the size of some rooms, noting them as nice and large. However, many have pointed out aspects that could benefit from improvement. The decor and furnishings are seen as outdated, with many suggesting the rooms are in need of renovation to modernize their style. Several visitors reported issues with noise due to the lack of soundproofing, as well as small room sizes and cramped bathrooms. Concerns about cold room temperatures and leaking showers have been mentioned, and there's a consensus that certain amenities like air conditioning, fans, and a small refrigerator would enhance guest comfort. Additionally, maintenance issues were noted, such as broken outlets and windows that don't close properly. Overall, while the rooms are clean with good basic structures, upgrading the facilities and decor could greatly enhance the guest experience.
Beds
At New Helvetia Hotel, guests can look forward to beds that generally offer comfort and support, with many reviewers highlighting the mattresses as clean and crisp. However, some guests mention that they found the beds to be on the firmer side and sometimes a bit small. While the quality of the mattresses is praised, the pillows have received mixed feedback, with some noting that they appear well-used and offering less comfort. Overall, visitors can expect a generally comfortable sleeping experience, though improvements in pillow quality and bed firmness might enhance guests' satisfaction.
Cleanliness
Nestled in a scenic locale, the New Helvetia Hotel offers guests a glimpse into its charming history through its unique atmosphere. Guests frequently highlight the overall cleanliness of the rooms, noting that the establishment consistently maintains a clean and well-kept environment. The rooms and bathrooms are generally clean, providing a comfortable stay for those who visit. However, some areas, particularly the interiors, show signs of wear and age, leading some visitors to observe that renovations could enhance the experience. Though the hotel's charm is undeniable, it sometimes results in a slightly outdated appearance, evident in elements like older fixtures and decor. Despite these characteristics, the staff’s attention to cleanliness helps ensure a satisfactory visit for guests who appreciate a bit of nostalgia with their comfort.
Staff
At New Helvetia Hotel, visitors can expect a warm and welcoming atmosphere, largely thanks to its exceptional staff. Guests frequently highlight the friendly, courteous, and helpful nature of the team. From the moment of arrival, the front desk staff make a positive first impression, displaying professionalism and a genuine eagerness to assist. Guests are particularly appreciative of the staff's efforts to accommodate special needs, such as going out of their way to ensure elderly guests feel comfortable.
Many reviewers point out the staff's dedication to their work, noting that they seem to have a true passion for the hospitality industry. The hotel is described as being family-run, which may contribute to the personalized and attentive service experienced by guests. Reports consistently mention the politeness and approachability of the staff as a highlight of the stay, contributing to the cozy and inviting atmosphere of the hotel.
Although some guests suggest that a few more smiling faces would enhance the experience, overall satisfaction with the service is evident. The harmonious combination of great service and spacious accommodations makes New Helvetia Hotel a comfortable choice for travelers seeking a friendly and supportive environment.
Parking
New Helvetia Hotel offers a distinctive and secluded experience for its guests, characterized by a unique ambiance and a sense of complete solitude. However, parking at the hotel tends to be challenging, as the available space is limited. While a few parking spots exist, they are often occupied, even by the owners' vehicles, which leaves guests struggling for a spot. The overall parking facilities are small, leading to occasional difficulties. Despite this, some guests have noted the availability of good parking, albeit this seems to be the exception rather than the norm.
No, New Helvetia Historic Hotel doesn't have any pool.
No, a spa isn't available at New Helvetia Historic Hotel.
No, New Helvetia Historic Hotel doesn't allow dogs.
Yes, parking facilities are available at New Helvetia Historic Hotel.