Plano33.06275500,
-96.83226400,
6624 Communications Parkway(Show on Map)
9.0
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsFour Points by Sheraton Plano is highly praised for its excellent location, offering a perfect blend of convenience and tranquility. Nestled in a quiet area, it provides a relaxing environment while being in close proximity to Collin County and various entertainment options, making it ideal for both business and leisure travelers. Guests frequently appreciate the safety and pleasant atmosphere surrounding the hotel, which ensures a restful stay.
The hotel’s rooms receive outstanding reviews, celebrated for their cleanliness, spaciousness and modern design. Guests find the beds exceptionally comfortable, well-maintained bathrooms and the overall room setup cozy yet roomy. The property’s modernity and spotless condition extend to common areas like the lobby and breakfast spaces, further enhancing the guest experience.
Cleanliness is a prominent feature of the hotel, consistently highlighted as exceptional. Guests describe the facility as very clean, spotless and exceptionally maintained, contributing to a serene and hygienic atmosphere. This dedication to cleanliness, coupled with the cozy environment and friendly staff, leaves a lasting positive impression.
The staff at Four Points by Sheraton Plano consistently receive high praise for their outstanding service. Guests describe them as friendly, accommodating, polite and professional. The front desk personnel, including individuals like Ms. Tina, are noted for their excellent service, contributing to an overall welcoming atmosphere that ensures guests feel valued and well taken care of during their stay.
The beds are another significant highlight with many guests describing them as very comfortable and of high quality. The abundance of pillows adds to the cozy sleeping experience and despite a few comments about firmness and occasional squeaking, the consensus is that the beds are a strong point of the accommodations.
Breakfast at the hotel receives mixed reviews. Many guests enjoy the delicious options and the pleasant dining areas, while the availability of a 24-hour coffee station is well appreciated. However, some feel the breakfast offerings are limited and would benefit from greater variety and improved quality. A shift towards a more restaurant-like setting is suggested and a free breakfast offering is preferred by several guests.
Overall, guests of Four Points by Sheraton Plano commend the hotel's cleanliness, comfort and exceptional service, making it a highly recommended choice for visitors looking for a serene yet conveniently located accommodation option. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Provides comfortable rooms and amenities suitable for families. It offers a restaurant and a pool, ensuring a pleasant and convenient experience for all guests.
Business Hotel
Offers comfortable rooms and business amenities. Provides meeting spaces and business services. Located near corporate offices.
Accessible Hotel
As a Marriott brand hotel, Four Points by Sheraton Plano typically offers ADA compliant rooms with features such as roll-in showers, grab bars, and accessible common areas. Specific details should be confirmed directly with the hotel.
Hotel with EV Charging Stations
This hotel is in our database and tagged as having EV charging stations.
3-Star Hotel
This hotel offers comfortable rooms and essential amenities, including a fitness center and on-site dining. It provides a solid balance of comfort and value, suitable for various travelers.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
EV charging stations
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Traditional King RoomThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed.
King Suite with Sofa BedThe suite includes a private bathroom equipped with a bath, a shower and a hairdryer. The suite features parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe.
Traditional Queen Room with Two Queen BedsThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The double room offers a wardrobe, parquet floors, a tiled floor, a carpeted floor, as well as a flat-screen TV with streaming services. The unit has 2 beds.
Guest Reviews
9.0
Excellent
Location
Four Points by Sheraton Plano boasts an excellent location that offers a blend of convenience and tranquility. The hotel is situated in a quiet area, providing guests with a relaxing environment away from the hustle and bustle. Its proximity to Collin County and various entertainment options makes it a prime spot for both business and leisure travelers. Guests frequently highlight the cleanliness of the facility and commend the spacious, comfortable rooms. The area surrounding the hotel is noted for its safety and pleasant atmosphere, ensuring a restful stay. Additionally, the hotel's location provides easy access to food, work and other attractions, making it a preferred choice for visitors.
Breakfast
The breakfast experience at Four Points by Sheraton Plano receives mixed reviews from its guests. On the positive side, many guests found the breakfast to be delicious and great with highlights including hot and tasty items like cheesy eggs and Texas-shaped waffles. The pleasant and lovely dining areas contribute to the overall enjoyment and the availability of a 24-hour coffee station is well appreciated. Excellent customer service further enhances the breakfast experience for many guests.
However, there are areas for improvement. Some guests felt the breakfast offerings were limited and lacked variety, not meeting the expectations for a Sheraton brand. Specific criticisms include dry sausage patties and a lack of bacon. The beverages and some food items could also be improved in terms of quality and temperature. Guests also noted that a free breakfast would be more appealing and expressed a preference for a more restaurant-like environment over a bar setting. The packaged breakfast option of a muffin, granola bar and water was described as insufficient and monotonous over consecutive days.
Overall, while the breakfast at Four Points by Sheraton Plano has its strong points, there is room for enhancement to better meet diverse guest expectations.
Rooms
The Four Points by Sheraton Plano has received glowing praise from guests, particularly for its rooms. Guests consistently highlight the cleanliness, spaciousness and modern design of the accommodations. Many have appreciated the comfortable beds, well-maintained bathrooms and the delightful setup of the rooms, ensuring a cozy yet roomy atmosphere. The hotel’s environment is often described as clean and quiet, contributing to a peaceful stay. Additionally, the property appears fairly new and is well-kept, including the lobby and breakfast areas. The friendly and accommodating staff further enhance the experience, making it an appealing choice for a vacation.
Beds
The beds at Four Points by Sheraton Plano are a notable highlight according to guest reviews. Many visitors experienced a high level of comfort, frequently remarking on the good quality of the mattresses. The majority of guests found the beds to be very comfortable with some commenting that the beds were so comfortable they didn't want to leave. Additionally, the abundance of pillows contributed to a cozy sleeping experience.
However, not all guests shared this sentiment. A portion of the reviews mentioned that the beds were too firm or hard for their liking and in a few cases, the firmness led to an uncomfortable night's sleep. One guest also noted that the box spring on the bed squeaked. Despite these occasional negative remarks, the general consensus leans towards a positive bedding experience, characterized by comfort and good quality materials.
Cleanliness
Four Points by Sheraton Plano stands out for its exceptional cleanliness, often described as very clean, spotless and exceptionally maintained. Guests consistently praise the quietness and modernity of the property, highlighting the comfortable rooms and beds. The environment exudes coziness and comfort with friendly and accommodating staff enhancing the overall experience. Cleanliness is a recurring theme, underpinning many positive comments about the hotel. Conveniently located with easy access to services, the hotel provides a serene and hygienic atmosphere that leaves a lasting impression on its guests.
Staff
At the Four Points by Sheraton Plano, the staff consistently receives high praise from guests for their outstanding level of service. Reviews frequently highlight the team's friendliness, accommodation and professionalism. Guests describe staff members as helpful, sweet and polite, contributing to an overall welcoming atmosphere. The front desk personnel, particularly individuals like Ms. Tina, stand out for their wonderful service. Visitors appreciate the staff's readiness to offer assistance and their informative suggestions for activities and dining options. This strong emphasis on hospitality ensures that guests feel valued and well-taken care of throughout their stay.
Yes, Four Points by Sheraton Plano has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Four Points by Sheraton Plano.
No, Four Points by Sheraton Plano doesn't allow dogs.
Yes, parking facilities are available at Four Points by Sheraton Plano.