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Summary of reviewsVillage Vacances Le Mongade (by Popinns) enjoys generally positive reviews, particularly for its serene and picturesque setting. Nestled near popular spots like Plainfaing, Gerardmer and Lake Blanc, its tranquil location offers beautiful views and convenient access to an array of activities, from hiking and skiing to shopping. The family-friendly accommodations, set against a backdrop of lush green landscapes, further enhance its appeal for those seeking both relaxation and adventure.
Guests often praise the amiable and supportive staff, commending their friendliness, attentiveness and overall welcoming demeanor, which contributes significantly to the pleasant atmosphere of the hotel. The dining experience receives favorable feedback with many lauding the hearty, delicious meals and the good value provided by the affordable dinner options. The buffet-style dinner and breakfast are especially appreciated, despite some critiques about the breakfast being basic or expensive.
The heated indoor pool is a standout feature, frequently highlighted for its cleanliness, comfort and the enjoyment it offers. The pool area with its warm water and lovely surroundings, adds significant value to the stay, although it closes relatively early at 7 PM. The additional leisure options, like board games and a trampoline, further enhance the vacation experience.
The rooms present a mixed picture. While spacious and offering stunning views from balconies, they are often described as outdated and in need of renovation. Comfort issues, such as sagging mattresses and poor sound insulation, are common concerns. Cleanliness also varies with some areas needing better maintenance and more thorough housekeeping. Despite these drawbacks, the helpful staff manages to leave a positive impression on many guests.
Parking facilities are convenient but require refurbishment due to damage and lack of surveillance, which raises security concerns. Bedding also garners mixed reviews with many guests finding the mattresses uncomfortable and in need of replacement.
Overall, Village Vacances Le Mongade (by Popinns) is esteemed for its strategic location, natural beauty and friendly staff. Its highlights, including the heated pool and dining experiences, offer considerable allure, though improvements in room comfort and cleanliness would significantly enhance the overall guest experience. Show more
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Categories
Dog Friendly Holiday Park
Holiday Park with Swimming Pool
Heated Pool Indoor Pool
Holiday Park with Parking
Cheap Holiday Park
Holiday Park with Indoor Pool
Holiday Park with Heated Pool
Room Types
Guest Reviews
6.5
Rated
Location
Nestled in a serene and picturesque setting, Village Vacances Le Mongade (by Popinns) boasts a prime location that guests appreciate for its tranquility and accessibility. The hotel is ideally situated near popular destinations like Plainfaing, Gerardmer and Lake Blanc, making it a convenient base for exploring the region. Guests frequently highlight the beautiful views, especially from the balconies and the fresh mountain air that envelops the area.
The accommodations are praised for being family-friendly with easy access to hiking trails, shopping and skiing areas. This makes it an excellent choice for both relaxation and adventure. The landscape and green surroundings add to the hotel's charm, providing a relaxing getaway for visitors who value nature. Additionally, many reviews mention the warm and welcoming staff, enhancing the overall pleasant stay.
Overall, the combination of a strategic location close to activities and natural beauty, along with the friendly atmosphere and good value for money, makes Village Vacances Le Mongade a standout choice for travelers seeking both peace and proximity to outdoor pursuits.
Breakfast
Village Vacances Le Mongade (by Popinns) receives mixed but generally positive feedback regarding its breakfast offerings. Many guests praise the breakfast for being hearty with plenty of variety and choices to satisfy different tastes. Descriptions like very good, excellent and plentiful and delicious buffet highlight the quality and abundance of the spread. Additionally, the dedicated staff enhances the breakfast experience for many visitors.
However, some guests feel the breakfast is expensive for the quality provided with several noting it is not worth the cost. There are comments about the breakfast being very basic with some aspects lacking freshness such as stale bread and waffles. Despite these criticisms, the overall consensus leans towards a satisfying and substantial breakfast experience with enough options to start the day right.
Dinner
Guests at Village Vacances Le Mongade (by Popinns) generally had a positive experience with the hotel's dining options. They highlighted the delicious cuisine and beautiful plate presentations crafted by a perfect chef. Many guests appreciated the good quality and hearty meals, especially considering the reasonable pricing at €15 per dinner. The food, while simple, was described as very good, varied and efficient with enough quantity to satisfy.
A predefined menu was frequently mentioned, but it was noted that the meals were nonetheless enjoyable with some reviews pointing out the diversity offered in the evening meals. The possibility of having seconds added to the value and the buffet-style dinner and breakfast were considered complete and filling.
The atmosphere of the dining experience was praised, especially during themed evenings organized by the hotel, such as the karaoke night, which contributed to a friendly and peaceful environment. The staff's friendliness was often noted, enhancing the overall dining experience.
Some guests mentioned that the food was frozen and there was a desire for more choice in the dinner menu. Still, the meals were largely deemed excellent both in quality and quantity. The unlimited supply of wine during dinner was an appreciated touch for many attendees. Overall, guests left satisfied with the dining at Village Vacances Le Mongade, praising it for its good value, quality and welcoming atmosphere.
Rooms
In the heart of the picturesque locale, Village Vacances Le Mongade (by Popinns) offers a mixed experience when it comes to their accommodations. The rooms indeed have a strong suit in their size, often being described as spacious and bright with some boasting balconies that offer stunning views. The cleanliness of the bathrooms and the availability of hot water have also received positive mentions.
However, the charm of these attributes is considerably hampered by significant flaws. Many guests have noted that the rooms and overall establishment are outdated and in dire need of renovation. Issues range from sagging mattresses to dilapidated showers with furnishings described as having seen better days. Sound insulation is notably insufficient, which can be problematic, particularly for those staying above evening entertainment areas.
Comfort is another area where the rooms fall short. Bedding has often been cited as uncomfortable with complaints about mattresses either sagging or not fitting the bed frames properly. Additionally, while the balconies are a nice touch, the lack of sun protection can be an issue, especially for rooms facing south.
Maintenance appears to be a recurring problem with several guests pointing out that rooms are not always clean and in some troubling cases, they were found dirty with cobwebs and lingering odors. Noise from water pipes and drafts also detract from the potential peace and quiet one might expect. Furthermore, the absence of basic amenities like fridges and TVs might inconvenience some guests.
Nonetheless, the courtesy and helpfulness of the staff, particularly the manager and the chef, still manage to leave a favorable impression on guests. Considering its affordability and the activities around the area, some found it a good value for a short stay. Yet, for those seeking modern comforts and impeccable cleanliness, a thorough renovation of both the rooms and common areas would be necessary to enhance the overall guest experience.
Beds
Village Vacances Le Mongade (by Popinns) presents a mix of impressions regarding its beds. On the positive side, some guests found the beds to be comfortable with certain mattresses providing a restful sleep. However, a recurring theme among the reviews is the need for significant improvements in the bedding quality. Many guests reported worn-out and sagging mattresses that are ready for replacement, often leading to discomfort and back pain. The pillows also attracted criticism for being too small, flat and soft with a lack of extra cushions. Several reviews mentioned that the bedding appeared outdated and sometimes had a musty smell, detracting from the overall experience. Given these mixed opinions, while some visitors might find the beds comfortably adequate, a notable number felt that the bedding fell short of expectations for a hotel.
Cleanliness
Village Vacances Le Mongade (by Popinns) presents a varied picture of cleanliness standards based on the reviews provided. On the positive side, some guests appreciated the functional simplicity and praised the cleanliness of certain parts of the establishment, such as the clean bed linen and spotless bathrooms. A few reviews even highlight the cleanliness of rooms that come with balconies offering beautiful mountain views, which adds a pleasant touch to the stay.
However, a significant number of reviews suggest that the overall cleanliness in many areas, including the showers, pool and common areas, requires substantial improvement. Complaints about dusty corners, cobwebs and broken facilities are common, pointing to a lack of proper maintenance. Some guests mentioned encountering visible dirt, hair in bathtubs and beds and even unclean toilet bowls, indicating lapses in housekeeping routines.
Moreover, the establishment's aging infrastructure and outdated equipment seem to exacerbate these issues with multiple mentions of a need for refurbishment and better upkeep. The cleanliness of the rooms in particular has been a recurring point of dissatisfaction, suggesting that current cleaning protocols are insufficient and need thorough review and enhancement.
Staff
The reviews for Village Vacances Le Mongade (by Popinns) consistently praise the hotel staff for their warmth and friendliness. Guests often mention the staff's kindness, attentiveness and accommodating nature. The director and team receive commendations for their exceptional service, cultivating a very welcoming atmosphere. Visitors appreciate the staff's availability and help with a special nod to the welcoming and top-notch nature of the team. The pleasant greetings extend to various aspects of the hotel, including the pool staff, who are described as particularly helpful. Overall, the positive acknowledgment of the staff's friendliness and caring approach highlights a significant strength of this family-friendly hotel.
Pool
Village Vacances Le Mongade (by Popinns) offers a delightful retreat enhanced by its standout feature – the pool. Nestled amid tall green fir trees, this heated indoor pool provides a superb experience, praised for being very clean and spacious, making it a lovely spot for both adults and children. Many guests especially appreciated the warm and pleasant water temperature, making swimming enjoyable. The well-maintained pool area also provides a great view, adding to the overall enjoyment. However, a few noted that the pool closes relatively early at 7 PM, which could be a minor inconvenience. Despite this, the pool remains a major highlight, contributing significantly to the positive vacation experiences. The availability of board games, a trampoline and a spa further enhance the leisure options, making the Village Vacances Le Mongade a commendable choice for a relaxing getaway.
Parking
Village Vacances Le Mongade offers a mixed experience regarding parking facilities. Guests appreciate the ample space and ease of access to the parking lot. The location lends itself well to a more tranquil, secluded setting, enhancing the overall appeal of the stay. However, there are significant concerns about the condition of the parking area with mentions of damage, potholes and a need for refurbishment. Additionally, the lack of surveillance in the parking lot raises security questions. Despite these issues, the convenience of ground floor rooms with direct parking access is a noted advantage for those seeking a hassle-free experience.
Heated Pool
The heated indoor swimming pool at Village Vacances Le Mongade is frequently praised by guests for its superb quality. Many appreciated the well-heated pool with a comfortable temperature noted at 30°. The pool is described as really nice, often with few people around, adding to the relaxation experience. Some guests also mentioned the added convenience of choosing an all-inclusive option alongside enjoying the pool. The combination of the heated pool, a pleasant sauna and friendly staff contributed to an enjoyable stay. However, one review did mention that the pool water was too cold for a baby, despite its heating. Overall, the heated pool is frequently highlighted as a significant plus of the hotel.
Yes, Village Vacances Le Mongade (by Popinns) has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Village Vacances Le Mongade (by Popinns).
Yes, Village Vacances Le Mongade (by Popinns) welcomes dogs.
Yes, parking facilities are available at Village Vacances Le Mongade (by Popinns).
No, Village Vacances Le Mongade (by Popinns) doesn't have a gym.