Best Western Plus Berkshire Hills Inn & Suites

Pittsfield 42.43417500, -73.31187500 , 1350 West Housatonic Street (Show on Map)
7.9
Good


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Summary of reviewsBest Western Plus Berkshire Hills Inn & Suites enjoys a favorable reputation among its guests, who frequently highlight the hotel's scenic location in the Berkshires. Its strategic position provides convenient access to local attractions, making it an ideal base for exploring areas like Pittsfield, Stockbridge, and Great Barrington. The hotel's ample parking and quiet surroundings add to its appeal, offering a tranquil stay slightly removed from the area's main hustle.

Guests consistently praise the breakfast offerings, noting the variety and quality of food available. The selection includes a range of hot and cold items, such as eggs, bacon, waffles, and pastries, with many guests emphasizing the exceptional coffee served. The breakfast area is kept clean and pleasant, enhancing the morning experience for visitors. While minor criticisms about limited fresh fruit and occasional appliance issues arise, the overall sentiment remains positive.

The rooms at Best Western Plus Berkshire Hills Inn & Suites are celebrated for their cleanliness, spaciousness, and comfort. Guests appreciate the thoughtful details in room preparation, including fancily folded towels and neatly finished toilet paper. The accommodations provide a quiet, restful environment, with only a few reports of noise disturbances. While some furnishings may require updates, the inviting atmosphere and well-maintained spaces contribute to a satisfactory stay.

Cleanliness is a standout feature, with guests commending the spotless conditions throughout the hotel. The property's serene and quiet location offers a relaxing atmosphere, complemented by quick and efficient service from the staff in addressing any issues. Although suggestions for updates are noted, the general upkeep and cleanliness remain impressive.

The exemplary staff at the hotel consistently receive accolades for their friendliness and professionalism. Guests appreciate the welcoming demeanor of the team, especially the front desk staff, who offer helpful dining recommendations. The concierge and other staff members contribute significantly to the inviting atmosphere, enhancing the overall guest experience. While comparisons to other properties highlight areas for improvement, the overall value and exceptional service offered by the staff make Best Western Plus Berkshire Hills Inn & Suites a reliable choice for travelers.
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Family Friendly Hotel
Best Western Plus Berkshire Hills Inn & Suites provides family-friendly accommodations. The hotel's amenities and services are designed to ensure a comfortable and convenient stay for families.

3-Star Hotel
Offers a combination of comfort and convenience with amenities suited for both leisure and business travelers. It provides complimentary breakfast and well-maintained facilities, ensuring a pleasant and hassle-free stay.

Hotel with Rooms With Fireplace

Hotel near Ski Resorts

Hotel for Honeymoon

Business Hotel

Accessible Hotel

Hotel with Gym

Room Types
King Suite with Sofa Bed and Whirlpool - Fireplace/Non-Smoking Guests will have a special experience as this suite provides a hot tub. Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious suite offers air conditioning, a private entrance, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

King Suite with Sofa Bed - Non-Smoking Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit offers 2 beds.

Double Room with Two Double Beds - Non-Smoking The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The double room features a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

King Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a private entrance, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

One-Bedroom King Suite with Double Bed and Sofa Bed - Fireplace/Non-Smoking The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite has carpeted floors, a seating area, a private entrance and a wardrobe. The unit offers 3 beds.

Two-Room King Suite with Two Double Beds and Sofa Bed - Non-Smoking The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite comes with carpeted floors, a seating area, a private entrance and a wardrobe. The unit offers 4 beds.

Double Room with Two Double Beds and Bath Tub - Mobility Accessible/Non-Smoking The family room offers a tea and coffee maker. The unit has 2 beds.

King Suite with Bath Tub and Sofa Bed - Disability Access/Non-Smoking The suite provides a tea and coffee maker.

King Suite with Roll-In Shower and Sofa Bed - Disability Access/Non-Smoking The suite features a tea and coffee maker.

Guest Reviews
7.9
Good
Location
Nestled in the scenic environs of the Berkshires, Best Western Plus Berkshire Hills Inn & Suites boasts a location that caters to both leisure and necessity. Guests frequently commend its accessible position, convenient for exploring local attractions and nearby towns such as Pittsfield, Stockbridge, and Great Barrington. The hotel is strategically located near key spots like Tanglewood, providing a manageable drive to a variety of restaurants and hiking areas. Visitors appreciate the ease of locating the property, coupled with ample parking, and enjoy the pleasant tranquility of a quiet area slightly away from the main hustle. For travelers with family and specific agendas in the region, the hotel fits their needs seamlessly, serving as a comfortable base with superb cleanliness and welcoming staff. With proximity to essential amenities such as highways, food options, and gas stations, the location proves not only practical but desirable for a well-rounded stay.

Breakfast
The breakfast experience at Best Western Plus Berkshire Hills Inn & Suites receives predominantly positive feedback from guests. Visitors appreciate the wide range of choices available, including eggs, bacon, sausage, home fries, waffles, and French toast, alongside pastries such as danishes and donuts. The quality of coffee served is often highlighted as exceptional. Many guests describe the breakfast as "awesome" and "excellent," with multiple hot options and well-stocked selections of food that cater to different tastes. The breakfast area is noted for being clean and well-maintained, fostering an enjoyable morning ambiance. Guests value the inclusion of breakfast in their stay, mentioning it as a significant perk. While some point out small drawbacks, such as the occasional lack of fresh fruit or limited selection, the overall sentiment reflects satisfaction with the variety and quality offered. Despite a few criticisms concerning appliance functionality and food temperature, the consensus remains favorable, making it a worthwhile aspect of the guest experience at this hotel.

Rooms
At the Best Western Plus Berkshire Hills Inn & Suites, guests will find rooms that are consistently praised for their cleanliness and spaciousness. Visitors often highlight the comfort of the accommodations, noting the generous room size and comfortable bedding. Many appreciate the thoughtful details like fancily folded towels and neatly finished toilet paper, which add a welcoming touch to the rooms. The overall quietness of the hotel ensures a restful stay, free from unwanted noises, although a few guests have reported some disturbance near mechanical rooms. The hotel also garners positive remarks for its friendly and helpful staff, as well as its tasty breakfast offerings. While some furnishings, like the pull-out couch in the suite, may be in need of updates, the overall experience in the clean and comfortable rooms is generally satisfactory. The layout is particularly accommodating for families, with convenient setups readily available. Despite occasional dated decor, the inviting atmosphere and dedicated service make it a reliable choice for travelers.

Cleanliness
Nestled in a picturesque location, the Best Western Plus Berkshire Hills Inn & Suites boasts a reputation for its clean and comfortable accommodations. Guests frequently commend the hotel's cleanliness, highlighting spotless rooms that are well-equipped with necessary amenities. The property itself is appreciated for its serene and quiet atmosphere, providing a relaxing getaway off the beaten path.

Many visitors appreciate the helpful and welcoming staff, who are noted for their quick responses to any issues, such as addressing a clogged toilet or replacing sheets when needed. The first-floor rooms are particularly popular for their convenience and accessibility.

While most guests report positive experiences, there are occasional concerns about the need for updates, including better lighting and eliminating persistent odors in some areas. Nonetheless, the hotel's location and general upkeep make it a favorable choice for those visiting the area.

Staff
Visitors to the Best Western Plus Berkshire Hills Inn & Suites consistently commend the hotel for its exemplary staff, who earn high marks for their friendliness and professionalism. Travelers genuinely appreciate the team's welcoming demeanor, noting how each member contributes to an inviting atmosphere without any trace of grumpiness. The front desk staff are particularly highlighted for their proactive recommendations on local dining options, showcasing their helpfulness and local knowledge. Many guests remark on the staff’s courteous nature, with mentions of a young man singled out for his pleasant disposition. Overall, the staff's exceptional service is considered a significant advantage, alongside the clean and well-maintained rooms. In particular, the concierge is lauded for outstanding support, complementing the overall experience with a well-regarded breakfast spread. While there were comparisons made to other properties with better housekeeping, guests often conclude that the hotel offers great value, largely driven by the wonderful staff.


No, Best Western Plus Berkshire Hills Inn & Suites doesn't have any pool.

No, a spa isn't available at Best Western Plus Berkshire Hills Inn & Suites.

No, Best Western Plus Berkshire Hills Inn & Suites doesn't allow dogs.

No, parking facilities aren't available at Best Western Plus Berkshire Hills Inn & Suites.

Yes, Best Western Plus Berkshire Hills Inn & Suites has a gym.

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